ClickUp
clickup.com
ClickUp is an all-in-one productivity platform. It’s the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights.
Connecteam
connecteam.com
Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. Save time and increase productivity with mobile-first custom checklists, forms, and reports; Schedule shifts and track work hours with GPS time clock; Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app. Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).
Zendesk
zendesk.com
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster. Zendesk also helps businesses leverage cutting-edge AI for Service teams to resolve customer issues faster and more accurately. Built on billions of CX interactions, Zendesk AI can be leveraged across the entire service experience from self-service, to agents, to admins, to help you grow and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context they need to deliver a personalized service experience on any channel, whether it's social messaging, phone or email. Zendesk brings together everything a service team needs – from personalized conversations and omnichannel case management, to AI powered workflows and agent tools, automation, and a Marketplace of 1200+ apps – all safeguarded under one roof. And our solution is easy to implement and adjust on the fly, freeing teams from requiring IT, developers and expensive partners to make ongoing changes. At Zendesk we’re on a mission to simplify the complexity of business and make it easy for companies to create meaningful connections with customers. From startups to large enterprises, we believe that intelligent, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves over 130K global brands across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide.
Freshservice
freshservice.com
Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and unified service management —empowering businesses to achieve efficiency, fast time-to-value, and improved employee satisfaction, and productivity. Freshservice provides an out-of-the-box, end-to-end consumer-grade experience that empowers employees to work anywhere, anytime. It provides efficiency and agility through AI (Artificial Intelligence) to create contextual and intelligent experiences. It powers integrations and workflows at the enterprise scale, building upon an open platform and marketplace with connectors and APIs (Application Programming Interface) to extend and customize. Enterprises using Freshservice will realize higher ROI, efficiency, and effectiveness. With Freshservice, you get: * IT Service Management: Accelerate service delivery with consumer-grade experiences, respond to changes faster, improve reliability, proactively predict and prevent issues, and experience an intuitive platform. * IT Operations Management: Streamline digital operations, filter noise and automate incident creation, escalation, and routing. Resolve issues faster with ML-powered insights and deliver uninterrupted IT services. * New-Gen Project Management: Plan, execute, and track projects better using a new-gen, integrated project management solution for IT services and project management to come together to deliver consistent business results. * Enterprise Service Management: Deliver uncompromised employee delight across the enterprise with a unified service management solution for both IT and business teams to provide fast, easy, and seamless employee services. * IT Asset Management: Build a backbone for efficient service delivery with complete visibility into your on-premise and cloud infrastructure with modern ITAM for asset discovery and governance.
Atera
atera.com
Atera’s AI-powered IT management platform enables enterprise IT teams and Managed Service Providers (MSPs) to achieve operational excellence across their organization, at any scale. Manage your entire IT operations—from remote monitoring and management (RMM), helpdesk, and ticketing to patching and automation—in a single intuitive dashboard. Streamline your operations, get real-time oversight of your IT, and boost everyday productivity across your organization. Customize your IT environment end-to-end with dozens of curated best-in-class solutions for security, backup and recovery, network monitoring, and more. Discover how AI can help you create unparalleled IT efficiency. Try Atera for free for 30 days or book a demo at: www.atera.com
Deel
letsdeel.com
Deel is the all-in-one HR platform for global teams. That means end-to-end HR management for any team, anywhere. Compliantly hire, onboard, and pay full-time employees or independent contractors in minutes. For the first time, you’ll have a central view of your entire workforce in one single place. With Deel, companies make global payroll possible by leveraging Deel's in-house back office and locally-owned entities. Workers, managers, and leaders can update withdrawal details, visualize team structure, oversee total payroll spending, and complete dozens of other tasks through Deel’s modern self-serve interface. Today, Deel serves more than 20,000 customers from SMBs to publicly traded companies, helping over 120,000 workers get paid from anywhere. Create localized legal contracts, track time off, grant bonuses, manage equity, and more. Book a demo for a personal guide to Deel's platform and unlock your global workforce today.
Personio
personio.de
Personio is the all-in-one HR software that helps unlock the power of your people by enabling you to manage each stage of the employee lifecycle. Our software streamlines how you recruit, onboard, manage, develop and pay employees. Over 10,000 organisations across Europe trust Personio to drive efficiency with innovative features such as Compensation Management, HR Helpdesk, Performance and Development and Surveys. We have 300+ employees providing support with a 90% customer satisfaction level and 180+ integrations available. Upgrade your HR team from spreadsheets to strategy now – book your free demo today: https://www.personio.com/webdemo/
ServiceNow
servicenow.com
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.
Scribe
scribehow.com
Scribe is an AI-powered tool that converts any process into a step-by-step visual guide. By using the Scribe recorder while working through a process, the tool automatically generates a how-to guide complete with screenshots, instructions, and clicks. The product interface allows users to add edits and customization, such as additional details, annotations, and branding. Once complete, the instructional guide can be easily shared through URL links, exported as a PDF document, embedded into existing tools and wikis or exported to Confluence. The tool supports integration with popular web browsers such as Chrome and Edge, as well as with desktop platforms. Scribe is used to document processes 15 times faster and helps increase team productivity by 25%. Teams use Scribe to onboard new hires, create SOPs, build training materials, answer questions, and assist customers. It is a suitable solution for operations, customer-facing, sales, HR, and IT teams. Scribe's impressive performance has attracted hundreds of thousands of teams who save time with its user-friendly interface. Scribe offers a free version, with additional paid features for enterprises. The tool offers a range of resources for its users, such as product demos, customer stories, and ebooks, to support them to get started with the tool.
Tango
tango.us
Tango is the easiest Digital Adoption Platform to setup and use. You make software training walkthroughs and tooltips in minutes by just clicking through the process. Your employees get their hand held through the process with guidance embedded inside of your business applications. Tango AI does the work. Tango Software Knowledge Layer is trusted by over 2,000,000 people from the best companies including Walmart, Nike, Cox, Roche, Lockheed Martin, SpaceX, Amazon, Salesforce, Slack, and Atlassian.
GeoComply
geocomply.com
Founded in 2011, GeoComply provides fraud prevention and cybersecurity solutions that detect location fraud and help verify a user's true digital identity. Trusted by leading brands and regulators for the past ten years, the company's fraud and compliance solutions are approved by dozens of regulators, are installed on over 400 million devices, and analyze over 10 billion transactions a year. GeoComply's solutions incorporate location, device, and identity intelligence and advanced machine learning to detect and flag fraudulent activity. By integrating GeoComply's solutions into their processes and risk engines, organizations can identify fraud earlier in a user's engagement, better establish their true digital identity and empower digital trust. GeoComply's award-winning products are based on technologies developed for the highly regulated and complex US online gaming and sports betting market. Beyond iGaming, GeoComply provides geolocation fraud detection solutions for streaming video broadcasters and the online banking, payments, and cryptocurrency industries, building an impressive list of customers, including Akamai, Amazon Prime Video, BBC, BetMGM, DraftKings, and FanDuel.
TeamDynamix
teamdynamix.com
TeamDynamix offers IT Service Management (ITSM) with Project Portfolio Management (PPM) on a combined platform together with enterprise integration and workflow via iPaaS - integration platform as a service. This is a codeless platform that can easily expand to Marketing, Facilities, HR and other areas - without any coding or scripting. TeamDynamix can help improve IT service delivery with support for ITIL, drive better project outcomes and drive digital transformation.
Plaid
plaid.com
Plaid is a platform with a suite of products that enables developers to build financial applications which can interact with bank accounts, execute payments, and manage risk. It allows a user to easily authenticate and link their bank account to any application and utilize bank-like functionality out of that app. With Plaid, you will be able to develop applications that sync with users’ bank accounts to track and manage their budgets, and transfer funds. Essentially, it serves as the link between banks and financial technologies. Several noted brands like Gusto, Venmo, TransferWise, Charity Water, Robinhood, and Level Money currently use Plaid’s products and solutions. In the case of popular integrated online HR service Gusto, it uses Plaid’s automated clearing house (ACH) functionality to power its payroll direct deposit service. Other fintechs such as budgeting app Level Money utilize the platform to consolidate and clean data from user’s various bank accounts to help them manage and budget their money. In a broad sense, Plaid spans critical segments of financial services including setting up payments and validating financial data. It can help you arrange and execute ACH payments, collect transaction data, validate user’s identity, examine employment and income data, assess the riskiness of users, and embed bank integrations directly inside borrower flows. Developing your own application has never been made easier – with just a few lines of code, you can fit Plaid into whatever you’re building. Overview of the Plaid benefits: Better ACH authentication Authenticating accounts for bank-to-bank payments is made simpler, faster, and more user-friendly. You’ll be able to instantly authenticate transfers without waiting for micro-deposits as well as reduce failed transactions by authenticating and steering users toward ACH. This results in a seamless user experience since you can set up users based on information they already know, effectively eliminating checkbook hunting. It likewise boosts conversions by letting you deploy a mobile-optimized flow that converts much better. Check balances in real-time Working with financial data is simplified with Plaid. In just a few steps you can pull historical data and real-time balance, and get current and available balance info and details about account status and type. You can check in an instant your users’ balances whenever you need to make a transfer. It helps prevent overdrafts and enables pre-funding of transactions with insight into balances. Furthermore, by gaining visibility into available funds before you transfer, you prevent non-sufficient fund (NSF) fees, thereby, reducing if not outright eliminating fraud cost. Curtail bank fraud Plaid enables you to use bank data to verify identities and reduce bank fraud. You can substantiate user identities such as name, phone number, address, and email, and check the information against what’s on file at the bank. You’ll be able to know your users through simple identity check which is further facilitated by auto-fill forms based on account holder info on file with the bank. Clean & categorized transactions Money management is streamlined when you get clean, categorized transaction data that goes back as far as 24 months. You’ll have better details about transactions when placed in context with geolocation, merchant, and category information. With reliable, real-time data that stretches as far back as possible, you gain valuable insights to serve your customers better and reduce cost with low-latency connections that don’t require additional technical resources. Verify borrower assets straight from the source Borrowers can link their bank accounts in seconds to maximize conversions. You get fast processing speeds with a integrated technology that seamlessly connects Plaid into your own experience to reduce friction for borrower. Also expediting connections is the commitment to security such as the use of enterprise-grade 256-bit AES encryption that comes with regular network penetration tests and security reviews.
Coupa
coupa.com
Coupa Software is a global technology platform for Business Spend Management (BSM). The company is headquartered in San Mateo, California with offices throughout Europe, Latin America, and Asia Pacific. The company helps large companies gain visibility into, and control over, the money and resources spent within their organizations. Responsible for pioneering the Business Spend Management category, their main competitors in this arena include Tradeshift, Ariba, Tipalti and Ivalua, Inc. The company was founded in 2006 by Dave Stephens and Noah Eisner. Stephens and Eisner previously worked at Oracle (enterprise procurement applications). Rob Bernshteyn joined Coupa as CEO in February 2009 after serving as Vice President of Global Product Marketing and Management at SuccessFactors, Inc. Former Yahoo CEO and PayPal president Scott Thompson joined the company's board of directors in April 2013.
Bytebase
bytebase.com
Safer and Faster Database Change and Version Control for Teams. Bytebase offers a web-based collaboration workspace to help DBAs and Developers manage the lifecycle of application database schemas (DDL) and data (DML).
Fluix
fluix.io
Fluix is field productivity software that empowers field teams with everything they need to perform at their best - by giving them tools to collect data, manage tasks, and ensure compliance with industry regulations.
Onfido
onfido.com
Onfido, an Entrust company, helps businesses to build automated identity verification around their unique needs with an end-to-end, AI-powered identity verification solution. We help 1,200+ businesses power open, secure, and inclusive relationships with their customers. Our Real Identity Platform helps businesses to seamlessly onboard customers at scale while stopping fraud and navigating KYC, AML and other regulatory requirements.
MRPeasy
mrpeasy.com
MRPeasy is a cloud-based, affordable and user-friendly, self-service production planning software for small manufacturers (10-200 employees). The software is a suite comprising production planning, CRM, procurement, supply chain management, and inventory control modules. The application features a drag-and-drop scheduler that helps project managers in allocating resources for different jobs. The procurement module allows companies to streamline their purchasing process by organizing each purchase cycle and purchase orders.
Epicor
epicor.com
Epicor ERP system is modular, industry-specific software used to manage business processes company-wide. Epicor software works well for managing accounting and finance, human resources, customers, the supply chain, inventory, distribution, and manufacturing production management. Epicor software is available on-premises and as SaaS cloud ERP (enterprise resource planning). Epicor offers Business Management Platforms as industry-specific ERP solutions. Epicor Software Corporation innovates to incorporate newer technologies into the ERP system. For example, Epicor uses the Industrial Internet of Things (IIoT) to connect machines with sensors and PLCs (programmable logic controllers) on the shop floor in its Advanced MES (manufacturing execution software) that seamlessly integrates with the Epicor ERP (and MRP) system. Epicor provides advanced omnichannel, including eCommerce, software for retailers.
DeskDay
deskday.ai
DeskDay CSA is a cloud-based next-gen PSA that empowers MSPs to embrace a modern, conversational, customer-centric solution that keeps your customers satisfied, teams happy, and profitability high. DeskDay centralizes the operations for MSPs with a unified PSA with the service desk, projects, billing, reports, timesheet, quality assurance, announcements, and a built-in multi-channel support ecosystem for end-users, IT-Connect. With access to real-time data across service delivery, customer satisfaction, tech management, profits, and more, DeskDay enables MSPs to run their operations efficiently, cost-effectively, and with minimal need for third-party tool integration.
ComplyCube
complycube.com
ComplyCube is an all-in-one platform for automating and simplifying Identity Verification (IDV), Anti-Money Laundering (AML), and Know Your Customer (KYC) compliance. The AI-powered platform helps businesses automate digital customer onboarding and eKYC processes by verifying their identity using facial & behavioral biometrics and corroborating their bio-data against over 3,000 data points across the globe. ComplyCube currently powers established businesses across fintech, banking, telecoms, transportation, and e-commerce.
HappyFox
happyfox.com
HappyFox is a practical help desk software which provides multi-channel support for customer requests coming from email, web, phone and social media. HappyFox integrates with business applications for Accounting, customer feedback, CRM, commerce and so on. iOS, Android and Windows version of the app enable to provide support through smartphones and tablets. Community forums and knowledge base helps customer provide instant support and connect with each other.
Sumsub
sumsub.com
Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC/AML, KYB, Transaction Monitoring and Fraud Prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business. Sumsub has over 2,000 clients across the fintech, crypto, transportation, trading and gaming industries including Mercuryo, Bybit, Huobi, Unlimint, DiDi, Poppy and TransferGo.
Squadcast
squadcast.com
Squadcast is a leading unified incident management platform designed to help enterprises automate incident response, minimize downtime, and improve tech team efficiency through our Reliability Automation Platform. Our mission is to be the most user-friendly incident management solution, seamlessly integrating all on-call and incident response workflows into a single, unified platform. Over the past few years, we’ve focused on making alerting and on-call management more intuitive at a reactive level and automating SRE workflows at a proactive level. Our innovative approach to incident management has been well-received by DevOps, SRE, and IT teams around the world. Through our platform, we show companies how easy it is to adopt SRE practices, ultimately enhancing their incident resolution metrics and improving system reliability.
Workato
workato.com
Workato is the leading Integration and Automation Platform. Recognized as a leader, Workato enables both business and IT teams to integrate their apps and automate business workflows without compromising security and governance. It enables companies to drive real-time outcomes from business events. There is no coding required, and the platform utilizes Machine Learning and patented technology to make the creation and implementation of automations 10X faster than traditional platforms. Over 7,000 of the world's top brands and fastest-growing innovators run on Workato including the #1 SaaS company, #1 enterprise collaboration company, #1 financial services company, #1 bakery cafe chain, #1 big data company, #1 cloud content management company, #1 home improvement company, #1 professional soccer league, #1 arts and crafts retail store, and more.
CareAR
carear.com
With CareAR, you can achieve faster issue resolution, reduce dispatches, and improve customer satisfaction scores. Our Service Experience Management (SXM) Platform provides remote AR support and self-guided instructions to customers and service management teams, greatly enhancing the experience of customers, employees, and field staff. Benefits: • Faster Time to Resolution: Gain instant visual context – spend time solving the problem versus assessing the situation • Higher First Time Fix Rates: Get faster resolution powered by the annotation toolbox • Deflect Costly Dispatches: Increase remote resolutions and decrease unneeded dispatches through visual assistance and guidance • Knowledge Transfer: Reduce your skills gap and make experts more accessible to more junior field resources or contractors • Customer Experience: Raise customer satisfaction and NPS through unmatched quality, service, and capabilities • Lower your carbon footprint: Eliminate or reduce truck rolls to achieve issue resolution while lowering your carbon footprint and saving money • Self-solve Experiences: Boost self-solve effectiveness for customers and employees with step-by-step AR visual direction within each user’s device. CareAR Assist is the ultimate tool for service management teams looking to provide faster, more effective problem resolution, reduce downtime, and substantially save on travel and transport costs. CareAR Instruct provides detailed step-by-step instructions for customers and technicians, empowering them to self-solve issues leading to improved first-time fix rate, reduced customer service calls, and increased procedure compliance. CareAR Experience build enables any business user to create immersive AR and AI powered digital work instructions through a no-code point and click interface. Key Features • Multiparty Collaboration: Collaborate with as many team members as you like in real-time to solve issues remotely, using high-definition live video feeds. • AR Annotation Tools: Use CareAR's industry-leading AR annotation toolbox to annotate live video feeds and shared images, providing detailed visual guidance to quickly resolve problems. • Self-Solve Instructions: Deliver rich self-guided step-by-step instructions to guide customers and technicians through setup procedures, routine maintenance, troubleshooting guides, and repairs. • Experience Builder: Rapidly create experiences containing with the no-code point-and-click Experience Builder. Use 3D content, video, images, and text for easy-to-follow instructions to empower customer and technician self-service. • Integrated Search: Improve user access to information by providing search functionality directly within a self-solve experience. • Visual Verification: Use AI-powered object and state detection with image recognition to drive procedural compliance and ensure tasks are completed correctly and safely. • Instant Knowledge Sharing: Publish digital work instructions instantly and easily accessible via link, QR code, or via CareAR mobile app. • Rich Analytics and Dashboards: Get deeper insights into how teams are resolving field issues using CareAR's detailed dashboards and analytics, available to administrators, managers, and team leaders. • Surveys: Use CareAR's survey builder to instrument key performance indicators that matter to your organization and collect structured feedback from customers and technicians for rapid iteration. • True ROI: Leverage the data made available by CareAR to determine the return on investment in terms of improved performance, increased dispatch deflection, reduced resolution times, reduced truck rolls/onsite visits, and improved first-time fix rates. • ServiceNow: CareAR for ServiceNow is compatible with ServiceNow CSM, FSM and ITSM • Salesforce: CareAR for Salesforce is compatible with CareAR into Salesforce Service Cloud and Field Service Management • API: Integrate CareAR into your own customer service or field service management application easily via web API
Ondato
ondato.com
Ondato is a tech company that streamlines KYC and AML-related processes using cutting-edge AI solutions tools that cover the full spectrum of compliance challenges, from new client onboarding to a comprehensive database for ongoing client monitoring.
Epsilon3
epsilon3.io
Epsilon3’s software platform manages complex operational procedures, saving operators time and reducing errors. It supports the entire life cycle of a project from integration and testing through live operations. * Interactive real-time synchronized procedures for multiple programs/missions * Embedded release process including approvals, edits, in-line feedback, and tracking changes between revisions * Query-able database of as-run procedures * Manual and automated procedure views and capabilities * Integrated telemetry, command and control, and mission data * Detailed analytics, reports, and dashboards
Dataform
dataform.co
Transform your raw data into reliable, documented, up-to-date datasets. Dataform is where your data team works together to build a single source of truth for your company’s data. Collaborate on SQL pipelines in BigQuery without writing code or managing infrastructure.
Veriff
veriff.com
Veriff offers highly automated identity verification software powered by AI. Their platform is designed to fight fraud, ensure compliance, and safeguard customers. With Veriff, businesses can build trusted digital communities, improve user experience, and drive growth.The combination of AI technology and in-house human verification teams allows Veriff to effectively prevent fraudulent activities while minimizing friction for genuine users during their customer journey. Their identity verification solutions include powerful document and identity verification, proof of address, database verification checks, and age validation. These features help streamline onboarding processes, comply with regulations, and automate age checks to ensure the security and safety of all users.Veriff also offers Know Your Customer (KYC) solutions, including streamlined KYC onboarding checks and AML screening for ongoing monitoring and protection against potential money laundering activities. In addition, their biometric authentication feature enables passwordless and secure account access, while their age estimation feature enhances conversions through selfie-based age verification.To effectively mitigate fraud, Veriff provides fraud protection services to safeguard businesses from identity fraud, as well as fraud intelligence tools to enhance fraud mitigation efforts with advanced intelligence capabilities.Overall, Veriff's AI-powered identity verification software helps businesses establish trust and transparency online, protect against fraudulent activities, stay compliant with regulations, and expand globally.
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