ReflexAI
reflexai.com
ReflexAI provides AI tools for contact centers, automating tasks, improving training, and enhancing interactions through simulations and quality assurance.
Skit.ai
skit.ai
Skit.ai automates collection conversations for agencies and creditors using AI across voice, text, email, and chat in English and Spanish, enhancing recovery processes.
OpenText
opentext.com
OpenText is an app for managing enterprise information, handling content and unstructured data for large organizations and agencies.
Zingtree
zingtree.com
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Cresta
cresta.com
Cresta is an AI platform for contact centers that provides real-time guidance and insights to improve agent performance and efficiency, enabling personalized coaching and analytics.
Alvaria
alvaria.com
Alvaria is a contact center and workforce optimization platform that enhances customer interactions and operational efficiency across various channels.
Dubber
dubber.net
Dubber is a cloud-based call recording and voice AI app that automatically records conversations, offering secure storage, transcription, and real-time insights.
Level AI
thelevel.ai
Level AI offers AI solutions to improve customer service and sales efficiency, helping companies enhance customer experiences and business growth.
Curious Thing
curiousthing.io
Curious Thing provides voice AI assistants for businesses to automate customer calls and engagement across various services and industries, enhancing efficiency and experience.
NUACOM
nuacom.com
NUACOM is a hosted phone system for businesses, providing features like call management, IVR, call recording, and analytics to enhance communication and customer support.
LumenVox
lumenvox.com
LumenVox provides AI-driven speech recognition and voice authentication technology for businesses, enabling improved customer interactions and automated voice tasks.
Convin
convin.ai
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
Cobrowse
cobrowse.io
Cobrowse enables real-time co-browsing for customer support, allowing agents to assist users on web and mobile apps, enhancing engagement and satisfaction.
WIZ.AI
wiz.ai
WIZ.AI offers AI-driven solutions for customer interactions, including hyper-localized and personalized Talkbots that function across multiple communication channels.
Knowlarity
knowlarity.com
Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.
Playvox
playvox.com
Playvox is a performance optimization tool for customer service agents, enhancing quality management and workforce engagement in contact centers through analytics and integration.
PCIPal
pcipal.com
PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.
ConvoZen.AI
convozen.ai
ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.
Collab
collab.com
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
Omni Intelligence
omniintelligence.online
Omni Intelligence is a cloud-based contact center platform offering tools for speech analytics, voice biometrics, IVR mapping, performance testing, and voice quality monitoring.
ContactEngine
contactengine.com
ContactEngine is a conversational AI app that automates proactive customer communications for large corporations across various industries.
Recordia
recordia.net
Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.
Omind
omind.ai
Omind is a unified customer experience platform that uses AI to improve customer interactions and automate business processes across various sectors.
Operata
operata.com
Operata is a cloud contact center platform that monitors call performance, analyzes quality data, and helps diagnose issues to improve operations and agent communication.
Puzzel
puzzel.com
Puzzel is a cloud-based customer experience platform that streamlines interactions across multiple channels, enhancing service delivery for contact centers.
ipSCAPE
ipscape.com
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Glia
glia.com
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
Brightmetrics
brightmetrics.com
Brightmetrics analyzes customer communication data from phone systems and contact centers, providing insights into call metrics and agent performance for better decision-making.
Lightico
lightico.com
Lightico is a digital platform that streamlines document collection, eSignatures, ID verification, and forms to improve customer interactions in lending and servicing.
Tenfold
tenfold.com
Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.
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