InMoment
inmoment.com
InMoment is a customer experience platform that analyzes feedback using machine learning to improve interactions and insights from customers and employees.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Pendula
pendula.com
Pendula is an enterprise customer engagement platform that streamlines personalized communications and automates workflows across multiple channels to enhance customer relationships.
Comments Analytics
commentsanalytics.com
Comments Analytics is an AI tool for analyzing customer feedback from text data, offering sentiment analysis and insights to enhance understanding and decision-making.
WorkStep
workstep.com
WorkStep is an employee engagement app that helps HR and Operations reduce turnover and boost productivity using real-time insights and AI analytics.
CustomerGauge
customergauge.com
CustomerGauge captures and analyzes customer feedback and revenue data to help businesses improve account experiences and reduce churn.
Echoes
echoes.io
Echoes is an interactive platform for analyzing customer feedback, integrating with various CX data sources to enhance customer experience and drive innovation.
DropThought
dropthought.com
DropThought app collects real-time feedback from customers and employees through various methods, enabling immediate responses and data analysis to enhance satisfaction and experiences.
ReplyDesk
replydesk.com
ReplyDesk is a cloud-based help desk app that unifies customer communication, automates responses, and simplifies issue resolution for online retailers.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
Thena
thena.ai
Thena is a ticketing platform for B2B customer support that enables real-time messaging and AI assistance for brands to improve customer interactions.
Wonderflow
wonderflow.ai
Wonderflow is an AI-based analytics platform that processes product reviews and customer feedback to provide insights for better business decisions.
Yabble
yabble.com
Yabble is a data analysis app that provides instant insights from unstructured text data using AI, helping businesses streamline research and improve decision-making.
GoSite
gosite.com
GoSite is an all-in-one digital platform that helps small businesses manage their online presence and customer interactions efficiently.
Desku
desku.io
Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.
Feedier
feedier.com
Feedier is a customer feedback platform that helps businesses collect, analyze, and act on user insights to improve customer experience and satisfaction.
Pivony
pivony.com
Pivony is a SaaS platform that analyzes customer feedback to provide actionable insights for improving retention and enhancing customer experience.
Zonka Feedback
zonkafeedback.com
Zonka Feedback is a platform for businesses to collect and analyze customer and employee feedback across various channels to enhance experiences and drive growth.
Mopinion
mopinion.com
Mopinion is a user feedback software that collects and analyzes feedback from digital channels like websites and apps, offering customizable forms and real-time analytics.
Glassbox
glassbox.com
Glassbox provides analytics for digital interactions, helping businesses analyze user behavior, optimize digital products, and improve customer engagement on web and mobile.
next4biz
next4biz.com
next4biz is a cloud-based app for digital marketing, customer service, and business process management, helping enterprises streamline operations and enhance productivity.
CommBox
commbox.io
CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.
Retently
retently.com
Retently is a customer experience management app that automates feedback collection, analyzes sentiment, and helps retain customers through proactive engagement.
Chattermill
chattermill.com
Chattermill is a customer feedback analytics platform that unifies data from various sources and uses AI to provide actionable insights for improving customer experience.
Olvy
olvy.co
Olvy is an AI-based tool for managing user feedback and feature requests, helping teams prioritize and integrate user insights into product development.
Gryphon.ai
gryphon.ai
Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.
Touchwork
touchwork.com
Touchwork is an app that enables organizations to capture, analyze, and utilize customer information in real-time to improve service and enhance customer experience.
moinAI
moin.ai
MoinAI is a self-learning chatbot that automates customer communication across marketing, sales, and support, improving response times and customer satisfaction.
Mesma
mesma.co.uk
Mesma helps educational and employment support providers manage quality assurance processes efficiently, allowing them to focus on their core services.
Hostcomm
hostcomm.co.uk
Hostcomm is a UK-based app providing hosted contact centre services with AI-driven omnichannel support for inbound and outbound communication.
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