Page 5 - Top Edge Alternatives

Thena

Thena

thena.ai

Thena is a ticketing platform for B2B customer support that enables real-time messaging and AI assistance for brands to improve customer interactions.

Wonderflow

Wonderflow

wonderflow.ai

Wonderflow is an AI-based analytics platform that processes product reviews and customer feedback to provide insights for better business decisions.

Yabble

Yabble

yabble.com

Yabble is a data analysis app that provides instant insights from unstructured text data using AI, helping businesses streamline research and improve decision-making.

Desku

Desku

desku.io

Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.

Feedier

Feedier

feedier.com

Feedier is a customer feedback platform that helps businesses collect, analyze, and act on user insights to improve customer experience and satisfaction.

Luminoso

Luminoso

luminoso.com

Luminoso is a cloud-based text analytics platform that analyzes feedback and sentiments in multiple languages to provide insights for organizations.

DropThought

DropThought

dropthought.com

DropThought app collects real-time feedback from customers and employees through various methods, enabling immediate responses and data analysis to enhance satisfaction and experiences.

Zonka Feedback

Zonka Feedback

zonkafeedback.com

Zonka Feedback is a platform for businesses to collect and analyze customer and employee feedback across various channels to enhance experiences and drive growth.

Mopinion

Mopinion

mopinion.com

Mopinion is a user feedback software that collects and analyzes feedback from digital channels like websites and apps, offering customizable forms and real-time analytics.

ReplyDesk

ReplyDesk

replydesk.com

ReplyDesk is a cloud-based help desk app that unifies customer communication, automates responses, and simplifies issue resolution for online retailers.

Calabrio

Calabrio

calabrio.com

Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.

next4biz

next4biz

next4biz.com

next4biz is a cloud-based app for digital marketing, customer service, and business process management, helping enterprises streamline operations and enhance productivity.

CommBox

CommBox

commbox.io

CommBox is an AI-powered platform for managing customer interactions across multiple channels, optimizing support and sales operations with automation and analytics.

Retently

Retently

retently.com

Retently is a customer experience management app that automates feedback collection, analyzes sentiment, and helps retain customers through proactive engagement.

Chattermill

Chattermill

chattermill.com

Chattermill is a customer feedback analytics platform that unifies data from various sources and uses AI to provide actionable insights for improving customer experience.

GoSite

GoSite

gosite.com

GoSite is an all-in-one digital platform that helps small businesses manage their online presence and customer interactions efficiently.

Olvy

Olvy

olvy.co

Olvy is an AI-based tool for managing user feedback and feature requests, helping teams prioritize and integrate user insights into product development.

DemandHub

DemandHub

demandhub.co

DemandHub facilitates customer interactions and feedback collection, helping teams make informed decisions to enhance business outcomes and customer experience.

Gryphon.ai

Gryphon.ai

gryphon.ai

Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.

Touchwork

Touchwork

touchwork.com

Touchwork is an app that enables organizations to capture, analyze, and utilize customer information in real-time to improve service and enhance customer experience.

Mesma

Mesma

mesma.co.uk

Mesma helps educational and employment support providers manage quality assurance processes efficiently, allowing them to focus on their core services.

Echoes

Echoes

echoes.io

Echoes is an interactive platform for analyzing customer feedback, integrating with various CX data sources to enhance customer experience and drive innovation.

Hostcomm

Hostcomm

hostcomm.co.uk

Hostcomm is a UK-based app providing hosted contact centre services with AI-driven omnichannel support for inbound and outbound communication.

Communiti Labs

Communiti Labs

communitilabs.com

Communiti Labs app analyzes community feedback and sentiment to enhance engagement strategies, automate tasks, and improve decision-making efficiently.

Pivony

Pivony

pivony.com

Pivony is a SaaS platform that analyzes customer feedback to provide actionable insights for improving retention and enhancing customer experience.

Cobbai

Cobbai

cobbai.com

Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.

Zelta

Zelta

zelta.ai

Zelta is an AI feedback hub that helps product and marketing teams identify key customer pain points from qualitative feedback sources.

CX Index

CX Index

cxindex.com

CX Index is a customer feedback tool that helps organizations measure and improve customer experience using insights from multiple data sources.

Glassbox

Glassbox

glassbox.com

Glassbox provides analytics for digital interactions, helping businesses analyze user behavior, optimize digital products, and improve customer engagement on web and mobile.

Grispi

Grispi

grispi.com

Grispi is a cloud-based CRM platform that centralizes customer support across various channels and enables businesses to create interactive experiences for clients.

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