Qtee.ai
qtee.ai
Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.
Pobuca Experience Cloud
pobuca.com
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
Shopl
shoplworks.com
Shopl is an all-in-one app for managing employee attendance, task assignments, communication, performance targets, and expense tracking.
Cinareo
cinareo.com
Cinareo is a SaaS app for efficient capacity planning in contact centers, enabling accurate resource management and financial analysis without relying on spreadsheets.
Primo Dialler
primodialler.com
Primo Dialler streamlines communication by automating dialing, managing call workflows, and organizing contacts, enhancing productivity for users relying on phone calls.
QStory
qstory.ai
QStory automates resource management in contact centers, enhancing agent schedules and improving service delivery based on real-time demand and staff availability.
TENIOS
tenios.de
TENIOS is a cloud communications app that offers an AI-based Voicebot to automate dialogues in various business processes across Europe and beyond.
QualityDesk
qualitydesk.com
QualityDesk is a quality assurance and coaching app for monitoring customer interactions, providing tools for self-assessment, and offering real-time reporting on team performance.
SuccessKPI
successkpi.com
SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.
MiaRec
miarec.com
MiaRec provides quality management and conversation intelligence tools for contact centers, offering analytics, integration, and insights to improve customer service and operational efficiency.
Zenarate
zenarate.com
Zenarate is an AI-powered training platform that offers simulations for customer service agents to enhance their skills and improve interaction quality.
Prodigal
prodigaltech.com
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
Scorebuddy
scorebuddyqa.com
Scorebuddy is a quality assurance solution for contact centers that uses AI to analyze interactions, automate evaluations, and provide insights to improve customer service performance.
Happitu
happitu.com
Happitu is a speech analytics platform that analyzes customer interactions and provides insights to improve service team performance and customer experience.
contiinex
contiinex.com
Contiinex is a speech AI platform for healthcare and financial services, using speech analytics and voice bots to enhance sales, manage risk, and improve customer retention.
Ublux
ublux.com
Ublux is an IP cloud communication system for small and medium-sized businesses that enhances customer experience, team organization, and decision-making through analytics.
VIER
vier.ai
VIER is an app that enhances customer communication and business processes by integrating AI and human intelligence for efficient task management and improved user experience.
contactSPACE
contactspace.com
contactSPACE is a cloud-based contact center software that improves efficiency and sales outcomes with tools for communication, campaign management, and performance monitoring.
Ivinex
ivinex.com
Ivinex is a CRM software platform that integrates contact center functions, enabling efficient management of customer relationships and business operations.
Fairmarkit
fairmarkit.com
Fairmarkit is a cloud-based sourcing platform that automates procurement processes, optimizes supplier interactions, and provides data-driven insights for efficient purchasing.
Edify
edify.cx
Edify is a global communications platform that combines contact center, unified communications, and APIs in a single no-code system for organizations.
Luware
luware.com
Luware provides cloud-based customer service solutions integrated with Microsoft Teams, featuring contact center functionalities and compliant recording.
ConnectPath
connectpath.cx
ConnectPath is an agent desktop tool for Amazon Connect call centers, allowing integration and activity reporting, designed for quick setup by system admins.
Fusion Connect
fusionconnect.com
Fusion Connect offers cloud communication solutions including managed connectivity, UCaaS, CCaaS, SD-WAN, and security, focusing on customer-specific needs and support.
3CLogic
3clogic.com
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
Gnatta
gnatta.com
Gnatta is a platform that enhances customer communications across digital channels, ensuring efficient and effective interactions with dedicated workflow technology.
intalk.io
intalk.io
intalk.io is a customer interaction platform that enhances communication through quality monitoring and personalized service, improving customer satisfaction and loyalty.
Sentiment
sentiment.io
Sentiment Omnichannel is a messaging platform for enterprise contact centers that supports multiple channels and offers chatbot and agent routing features.
solvpath
solvpath.com
Solvpath automates customer support for e-commerce, helping manage inquiries like order changes, cancellations, and troubleshooting through an easy-to-use visual ticket system.
Registria
registria.com
Registria is an app that helps brands manage customer relationships and enhance the ownership experience of their products through data-driven solutions.
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