Page 13 - Top RingCentral Alternatives

Zingtree

zingtree.com

Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise applications. Their AI platform analyzes your data to build workflows that trigger relevant actions while reducing resolution times. One foundational platform that works across channels for the agent and customer experience, securely deployed and managed by business users. They specialize in Customer Support Workflow Automation for B2C enterprises, particularly those with complex products, stringent regulatory compliance and diverse customer segments. their primary industry focus includes Healthcare, Financial Services, Insurance, and Consumer Products & Services. - Reduce agent ramp time by up to 85% - Cut up to 70% of your contact center costs - Automate up to 50% of your ticket volumes

Agorify

agorify.com

Agorify stands at the forefront of democratizing event technology, driven by our belief that high-quality, efficient event management solutions should be accessible and affordable. Our platform is a reflection of this commitment, offering a range of features designed for events of all sizes and budgets: - Self-Service Kiosk Solution: Streamline attendee check-in with our intuitive and efficient kiosk system. - Event App: Enhance participant engagement with a feature-rich and customizable event application. - Ticketing and Registration: Simplify the registration process with our user-friendly ticketing system. - Lead Retrieval: Maximize networking opportunities and track engagement with our advanced lead retrieval technology. With Agorify, event organizers worldwide are empowered to create memorable and efficient events that are high in quality and low in cost.

MyOperator

myoperator.com

MyOperator is India's leading cloud communication provider, catering to 10,000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra. With a suite of offerings like Corporate line, 360-degree Campaign Management, Office IVR, call analytics, cloud call centre, SMS + WhatsApp campaigns and CRM integration, MyOperator empowers your team to convert every call or interaction into a business opportunity. Why MyOperator? MyOperator is a trusted cloud telephony provider for over 10,000 brands, from large enterprises to SMBs, including Apollo, Dominos, and Razorpay. With a rating of 4.5 on Google, it has also been recognized as a 'champion' in the cloud telephony leadership matrix by SoftwareSuggest and Compare Camp Rising Star Award. Top Products & Features of MyOperator 1. Corporate Line MyOperator Corporate Line streamlines remote team connectivity with a dialler app and virtual numbers for each team member, eliminating the need for corporate SIM cards. With features like call recordings, WhatsApp and CRM integration, and a smart virtual business number, it simplifies communication management and boosts team productivity. 2. Cloud Contact Center MyOperator's Cloud Contact Center is a cloud-based platform that manages customer interactions across multiple channels, with features like WhatsApp Business API, real-time analytics, and AI-powered speech analysis, ensuring business continuity with IVR and VOIP capabilities and CRM integration. 3. Office IVR MyOperator's Office IVR is a cloud-based automated phone system that improves call management for businesses with features like personalised welcome messages, call routing options and follow-up capabilities. It reduces the need for manual transfers, directs calls to the appropriate department or agent and sends automated messages with relevant information to callers. 4.Campaign Management MyOperator's campaign management suite with Voice and WhatsApp is an integrated platform that assists enterprises in executing marketing initiatives, providing features such as campaign performance tracking, automated messaging and call blasting. This solution saves time and resources while enhancing customer data management with OTP alternatives and CRM integration 5. Multi-store Solution MyOperator's Multi-store Solution is a cloud-based platform that streamlines communication between multiple locations, with features like contact routing, call recording, live panel monitoring, and real-time reporting for data analysis. This solution assists businesses in managing their stores and locations more efficiently. 6.VoIP MyOperator's VoIP service offers a comprehensive solution for businesses, including video conferences, call management, notifications, rejection of unauthorised calls, messaging, voice calls and voicemails, screening and recording, speed dial, auto-attendant, and VoIP caller ID. Organisations may streamline their communication operations with the addition of features like IVR, Do Not Disturb (DND), reporting, and call analytics. Additionally, MyOperator's web-calling activation provides better quality of service, and their mobile-first contact centre allows agents to place and receive calls while on the go, meeting the expectations of a hybrid and mobile-centric world. MyOperator call management app comes with permission-based multi-user login. For businesses who want to exercise full control over user rights and don’t want to hinder their and the employees’ work convenience even a tad, our permission-based Multi-User login allows you to do the needful. 1. Super admin: They have complete control of the mobile app and get access to all the reports, both agent and department wise. They can also change the role of other users of the mobile app and have full access to other user’s account. 2. Manager: These managers are the head of the department and have complete access to the user accounts of their department. They don’t have any access to the functionalities of the other departments. 3. Basic: The basic users have access to only their accounts and cannot check the activities of other users or departments.

Keyspider

keyspider.io

Keyspider provides accurate search results with a cloud-based enterprise search engine. With Keyspider you can build your very own customized website search without the additional time or cost. Keyspider understands the customer’s requirements and delivers the right results to their search queries. The solution for websites to pave the way for better search experiences and improved conversions. It intends to redefine how customers navigate through customers' websites with a search-as-a-service that leaves no stone unturned. Increase relevance across mediums with tailored search.

Senter

senterhq.com

Senter is simple Review Management & SMS marketing software which connects to everyday applications. It's easy to set up, quick to integrate and simple to send powerful SMS marketing campaigns.

Gleen AI

gleen.ai

At Gleen, our mission is to delight our customers’ customers. Gleen AI is the world’s most accurate and capable generative AI for customer success teams. Our generative AI doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Pleasanton, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Siemens, Accenture, and McKinsey & Company.

MiniCRM

minicrm.hu

MiniCRM is a company founded in 2009, that provides over 1700 customers with a CRM software system adapted to the needs of companies of any type and size. The MiniCRM team is spread across two countries, Hungary and Romania, and consists of about 60 employees. The primary role of the MiniCRM system is to offer companies a system for managing all their customers in one place, while also automating some of the processes involved in the sales process. MiniCRM allows for better planning, organisation and monitoring of all the activities in a company, not just sales activities. It has several interconnected features: sales, marketing, project management, invoicing, helpdesk, account management, process planning. The app is integrated with calendars, advertising accounts (Facebook Ads, Google Ads), WooCommerce, Gravity Forms, Call Log, Google Spreadsheets and others). Practically, the entire team activity can be guided from the same place and an employee is able to see all the details about a lead or a customer: where they came from, what features they use, what offers and invoices they previously received, what technical issues they have had and how they were solved etc. A manager can see in real time the status of any activity and who is responsible. Apart from the CRM system itself, MiniCRM offers customers support for CRM implementation, as well as trainings and webinars for customers. There is even the option for companies to opt for a full-service CRM, that includes a MiniCRM consultant to permanently run your CRM system for you. The key benefit is that by organising and automating processes (automated invoicing, messaging, reminders etc.), employees reduce routine and have more time to focus on the most important tasks. Productivity is increased and, when set up and used correctly, company income increases and operational costs are reduced without the need to hire new people.

Clickatell

clickatell.com

Clickatell is a pioneer in mobile messaging and Chat Commerce innovations. The Clickatell Chat Commerce Platform enables brands to connect, interact and transact with consumers by providing innovative, intuitive conversational commerce journeys through the convenience of messaging, securely and at scale. Global brands use Clickatell’s trusted Chat Commerce Platform to reduce costs while maximizing value and elevating customer experiences across all stages of the consumer lifecycle. Clickatell is headquartered in the Bay Area and has offices in Canada, South Africa and Nigeria. Learn more at www.clickatell.com.

Intrix CRM

intrixcrm.com

For smarter business. A complete view of clients and all sales activities in one place. CRM and project management Intrix.

Salesbox

salesbox.com

The CRM for people who get sales. Get it for €2.90 per user per month. Connect MS teams, Office 365, Gsuite, LinkedIn, Dropbox or Mailchimp for €1.90.

Solid Performers

solidperformers.com

Solid Performers CRM is one of the very few SAAS CRM Software which is capable of performing multiple functions which includes lead management, Lead Followup Management, Client Management, Client Followup management, Lead to Client Conversion in One Click, Proposal Management, Proforma Invoice Management, Invoice Management, Product Management, Finance Management, Project Management and many other required functions. We also provide Custom Module Creation option which enables the client to create any additional function based on the requirement of the Business on their own.

TruHu

truhu.com

TruHu is an easy-to-use employee communication platform that will keep your workforce connected, engaged and informed – from the office to the field.

SmatBot

smatbot.com

SmatBot, a subsidiary of ByteQuark Solutions, is a leading player in the AI-Powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our omnichannel, multilingual ( 50+ languages ) AI Chatbot platform is an easy-to-use, coding-free, feature-rich tool that provides instant, real-time support across channels (website, mobile app, Messenger, Instagram, WhatsApp, etc). Some of our capabilities include: * Generating leads, * Customer support, * Answering FAQs, * Live chat * Whatsapp Marketing & Promotional Messaging * OCR scanning, * Email & SMS OTP validation * Adwords tracking, * Intent mapping * Context Based Automation Best for : * D2C e-commerce, * Education * Logistics * Real estate * Hospitality * Healthcare * Fintech

Loop Email

intheloop.io

Loop Email is a simple yet powerful team inbox. It's been built with the familiarity of an email client, so it's easy to set up and use for any teams that are used to handling customer messages via email. It's hard being productive when you spend half your time reading emails, and the other half flipping between platforms to tell your team about said emails. You need a single app that's going to help you move faster and keep everything and everyone on the same page. This is Loop. It simplifies and organizes all your incoming work communication into one inbox and gives you and your team back order, control and focus. With Loop no messages get missed and your team can assign ownership, chat about customer emails, exchange files, automate workflows and manage shared inboxes with ease. Why not try it today?

ControlHippo

controlhippo.com

Introducing ControlHippo – the ultimate WhatsApp shared inbox, designed specifically to cater to the needs of sales and support teams. Its exceptional efficiency empowers your teams by providing uninterrupted access to WhatsApp numbers across multiple devices, leading to a complete transformation of communication dynamics. ControlHippo equips your sales and support personnel with an all-encompassing, real-time perspective of customer interactions, offering a 360-degree vantage point of all communications. This invaluable feature ensures effortless monitoring and swift responses to customer inquiries, eliminating any chances of miscommunication and unnecessary delays. Furthermore, ControlHippo's unparalleled flexibility seamlessly integrates with a variety of tools and applications, enhancing your customer support capabilities and optimizing overall team efficiency. Brace yourself for an entirely new echelon of productivity and elevated customer satisfaction with ControlHippo!

TextMarks

textmarks.com

TextMarks is an SMS service that gives businesses the power to instantly reach their audience directly on their mobile phones. TextMarks’s text messaging platform makes it easy to send and schedule mass texts, distribute information and capture leads via SMS. Since 2006, TextMarks reliable and trusted SMS platform has enabled thousands of customers to grow their business, increase customer and employee engagement and deliver timely information to more than 10 million users in the U.S. SMS Products include: -SMS Marketing -Mass Text Messaging -Text-for-Info -SMS Lead Generation -SMS for Internal Communications

EventLive

eventlive.pro

EventLive is an all-in-one live streaming app and platform for events. It allows users to go live with their smartphones or professional equipment and invite guests to join from any device. It works in any country. There's no limit on the number of viewers, and the video can be available on-demand for up to a year. The app has a number of features, including the ability to pause and resume the stream, download and backup the video, and customize the event page with a logo, welcome message, and cover image or video. EventLive has per-event pricing, with discounts available for buying multiple events. There's no subscription. It offers a money-back guarantee and real human support.

Events Wallet

eventswallet.com

EventsWallet is an innovative SaaS event platform for in-person, virtual, and hybrid events. The platform allows organizers to run ROI-effective trade shows and conferences by keeping the audience engaged with easy-to-use event management and communication web and app tools. Create unlimited live streams, sessions, expo halls, exhibitors' virtual booths, and sponsors' profiles. Keep the attendees captured with web and app push notifications, video and text discussions, chats, online and live meetings. Provide sponsors and exhibitors with powerful promotional and communication tools helping them attract more customers. Track users' activity at the event and obtain detailed reports in real-time.

Goldcast

goldcast.io

Goldcast is a tailored B2B Events Platform that transforms marketing through the effortless hosting of engaging digital and in-person events. Thousands of enterprise B2B marketers, from companies like Adobe, Microsoft, Zuora, and Mailchimp, leverage Goldcast to boost attendance, create captivating experiences, repurpose event content, and capitalize on intent data. Elevate your events with Goldcast for true audience engagement, brand development, and revenue growth; moving beyond basic events to revenue-driving engagement from webinars and product demos to thought leadership panels and in-person dinners.

Workiro

workiro.com

A next-generation app that uniquely combines task, communication and document management capabilities, including e-signature - helping you get any work done, with anyone, in a better way.

Pipeline CRM

pipelinecrm.com

CRM for Salespeople by Salespeople Get a sales CRM platform that offers easy setup, seamless integrations, full customization, and intuitive tools. With Pipeline CRM software, you’ll have everything you need to accelerate sales.

CallerDesk

callerdesk.io

Callerdesk is a patent-granted cloud telephony company that provides virtual call center solutions to businesses all over India. The value they offer is a unified voice communication platform for solutions such as autodialer, auto voice survey, voice OTP, incoming and outgoing calls, click to call, IVR/toll-free number, and a complete cloud call center with deep API integration functionality, all under one roof. Their product requires no hardware involvement, takes only 15 minutes to set up, and is virtually connected, saving time and money for their customers while providing more business scalability options. Founded in 2016 as Deskotel Communications Pvt. ltd under the brand name of CallerDesk. They are also an official resource partner with Startupindia portal ( Initiative of Niti Ayog ) & Nasscom 10000 Startup.

EQUP

equp.com

EQUP is an all-in-one software that helps business owners in streamlining their businesses process like marketing, sales, billing, communication, etc. With EQUP, business owners do not have to settle for generic solutions; it offers industry-specific solutions to their business problems whether they are in Service, SAAS, or E-commerce industries. EQUP is the only CRM+Marketing Automation software present in the market that offers you the option to manage multiple companies with a single account and a single subscription. No need to purchase a new plan to manage your other businesses. EQUP's inventory pooling feature allows you to pool your Emails, Users, Deals, Tags, Tasks, Appointments, etc. between your companies so that no feature is left unused. In EQUP, all the tools you need to manage and grow your business are all available in one place, making it easier for you to manage your business without having to learn multiple programs and switching between them for necessary information. You will also have access to a dedicated account manager who will not only help you with onboarding but will also be available to assist you with your software needs.

WotNot

wotnot.io

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.

Comm10

comm100.com

Comm100 is a global provider of digital omnichannel customer engagement software for education, government and commercial organizations of all sizes. With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots and automation within one integrated console. Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.

CompanyHub

companyhub.com

Along with general CRM features like contact management, sales pipeline management, quotes and product management CompanyHub is very powerful with following aspects of CRMs. Customizable for different industries Normally when CRMs say they are customizable, they just let you store some fields. CompanyHub goes way beyond that. You can also create custom tables to store any kind of data like Projects, Payments, Schools, Properties, Courses etc. Records from different tables can be associated. You can change the labels (like change ‘Company’ to ‘Hospital’), filter records by any criteria, change columns and do reporting on any table / field. Powerful Reporting You can get the report in seconds. You can do reporting on any data (including custom fields), for any period of time. Filters can also be applied. It also supports various types of charts & tables. Strong Email Automation Sales people spend lot of time on email. CompanyHub gives them everything they need to be more productive. Email Sync automatically updates the conversation with leads.

Gupshup

gupshup.io

Gupshup is a suite of AI-powered tools focused on enhancing customer engagement through conversation automation. It comprises a variety of tools for creating and managing automated chatbots for diverse customer interactions. These tools are designed to automate various aspects of customer engagement including acquisition, marketing, commerce, and support, all aimed at maximizing customer lifetime value and minimizing service costs. Key features cover Conversation Cloud, an advanced solution for customer experience management, and ACE LLM, offering generative AI capabilities. Gupshup also provides tools for multichannel messaging, including pre-approved WhatsApp templates, facilitating real-time, two-way conversations with customers. Alongside chatbot tools, Gupshup offers a Campaign Manager, Bot Studio, Agent Assist, and domain-specific AI models for business conversations. These features cater to personalizing customer dialogues and securing user data. As an omnichannel solution, Gupshup also supports integrations with various channels like WhatsApp, SMS, Google's Business Messaging, and more. The platform can be used across various industries such as BFSI, Retail, Healthcare and more.

Prosple

prosple.com

Prosple’s helps over 4 million students and recent graduates across the Asia Pacific region. We work with over 180 career service teams across the Asia Pacific region to connect their students to thousands of local and international opportunities and help provide high-quality career preparation content to help students land their first job.

Premagic

studio.premagic.com

Premagic is an AI-powered photo distribution platform for event marketing. Premagic is designed to enhance social media engagement and maximize sponsors' return on investment (ROI) for events. The platform leverages artificial intelligence to streamline the process of capturing, organizing, and distributing event photos on social media platforms.

Glue Up

glueup.com

Glue Up is an all-in-one CRM platform that helps you build and grow your community through events, memberships & other digital tools from one place. Glue Up's all-in-one platform integrates the best CRM, event management, membership management, email marketing, project management, training management, surveys, finance and other productivity tools. Glue Up's cloud solutions come with two mobile apps - one for organizations and one for their communities. The solutions are perfect for associations, Chambers of Commerce, event organizers and all member-based organizations with a desire to serve their communities better - even when meeting in person is not always possible. Since 2020's pandemic Glue Up is also equipped with advanced engagement features like Speed Networking, Community Engagement Solution, or Webinar Engagement Solution.