Page 10 - Top Qualtrics Alternatives

TextUs

textus.com

TextUs is the leading consumer engagement platform for recruiters and sellers that drives pipeline creation and improves conversion rates. Users love TextUs because it allows them to communicate more effectively with candidates, prospects and customers. Maximize job productivity by getting more responses faster, improving sales cycle conversion and candidate speed to market.

LiveAgent

liveagent.com

LiveAgent is a fully-featured Help Desk and live-chat software that helps you bring personalization to your customer interactions with an all-in-one help desk solution. LiveAgent boasts the fastest chat widget on the market and is the most reviewed and #1 rated live chat software for SMB in 2024. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. LiveAgent harnesses the power of an omnichannel universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Personalize your communication by taking advantage of our customer segmentation, automation, built-in CRM, a powerful analytics package as well as our customer knowledge base. Discover over 175+ help desk features and 200+ integrations. Start your free 1-month trial, no credit card required. 200+ Features included: -POP3 accounts -Email piping -Forwarding -Departments -Priorities -Statuses -Tags -Rules -Ticket Routing -Canned/Predefined messages -Email templates -Voice integration -Real-time website monitoring and statistic -Chats -Facebook/Twitter/Instagram/Slack integration -Knowledgebase -Live Suggestions as you type -Feedback and Contact forms -Agent rating, Gamification -Multilingual -Ticket Filters -File sharing and attachments -Chat button templates and much more. LiveAgent for Startups: Startup program is free for the first 6 months for startups that apply. This is an exclusive opportunity for startups to get access to the best customer support software in the market with no upfront costs. After the first 6 months, startups can continue using LiveAgent at a discounted rate.

MaestroQA

maestroqa.com

Farewell, Random QA Hello, Targeted QA. Turn insights into action and drive real business outcomes with MaestroQA—your end-to-end QA management platform. MaestroQA makes omnichannel quality assurance software for modern support teams. Etsy, Mailchimp, Peloton, Credit Karma, and more use MaestroQA to improve agent performance, optimize CX processes, unlock business-level insights, and enable amazing customer experiences - all while improving the metrics that matter like retention, revenue, and CSAT. They built MaestroQA so that CX leadership, and QA experts can better understand CX across agents, support processes, and cross-functional operations - and take action when needed. You’ll get customizable scorecards, grading automations, screen capture, and robust reporting, all in a SOC 2 Type 2 certified and HIPAA-compliant platform. Additionally, MaestroQA integrates with other tools you use with your team, including your helpdesk (like Zendesk, Salesforce ServiceCloud, Kustomer, and more), your phone system (like Aircall and Talkdesk), your knowledge management platform (like Guru and Lessonly), and more - bringing all of your support management tools into one place. Teams that use MaestroQA get results: - Classpass used QA data to eliminate a cumbersome chat process - saving agents 6,250 days of work time - monday.com reduced AHT by 30% - MeUndies regularly achieves 99% CSAT - Harry’s saw a 50% increase in grading efficiency - Pipedrive saw a 10x increase in tickets graded

SurveySparrow

surveysparrow.com

SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are mobile-first, highly engaging, and user-friendly. The conversational UI lets your surveys deliver a chat-like experience and increases survey completion rates by a whopping 40%. Its key features include: * Chat-like Surveys that switch from static to dynamic conversations. * Classic Surveys that ask one question at a time. * Offline surveys that let you collect feedback from even the remotest of places, internet-free. * Offline Survey App that serves as a kiosk for offline data collection. * NPS surveys to measure customer sentiment with a single question. * NPS Word Cloud and Sentiment Analysis to gain an in-depth view of customer sentiments. * 360° assessments to evaluate employee performance across various competencies and create personal development plans. * Multilingual surveys to translate your surveys into the languages of your choice. * Wide range of question types to gather a variety of data from respondents. * Click-free dashboard and highly advanced report filters for generating insightful reports. * Efficient user management to optimize your workflow. * White labeling to customize every element of your survey. * Sub Accounts to manage surveys independently under one parent account. * Single Sign-On to log in to our platform with just a single click. * IP Restriction to restrict account access only to trusted locations and networks. * Survey automation with recurring mode to gauge customer or employee pulse at regular intervals. * Survey sharing across a plethora of channels with the easiest sharing options. * Efficient integrations to avoid the hassle of using multiple software. * Custom CSS to add your own personal touch to every survey. * Workflows to automate recurring tasks and increase action efficiency.

Sociallymap

sociallymap.com

Managing your content has never been so easy. The right content in the right place at the right time. Social Networks, Blog, Newsletter, Collaborators… Enjoy the taste of automation.

Dataminr

dataminr.com

Dataminr puts real-time AI and public data to work for our clients, generating relevant and actionable alerts for global corporations, public sector agencies, newsrooms, and NGOs. Dataminr's leading AI platform detects the earliest signals of high-impact events and emerging risks from vast amounts of publicly available information. Dataminr's real-time alerts enable tens of thousands of users at hundreds of public and private sector organizations to learn first of breaking events around the world, develop effective risk mitigation strategies, and respond with confidence as crises unfold.

Socinator

socinator.com

Instagram, Facebook, Twitter, Quora, LinkedIn, YouTube, Pinterest, Reddit, Tumblr Automation : Social Media definitely has the power to reach millions of people all around the globe. Being a Social Media Marketer, Don’t you wish you had a few extra hours in your day? We definitely know the answer is YES. You might be among the many marketers in the world, who STRUGGLE to get all their social media tasks done EVERYDAY and get TIRED performing REPETITIVE tasks. We all have to juggle with so many things on daily basis, not able to spend time with family and friends and specially our job is not 9-5 anymore with the ever growing tasks list, the list which keeps getting longer and longer and rising our STRESS level. We all looking for a way to have a bigger IMPACT on social media and specially in LESS time. LUCKILY Socinator enables us to do this.

Followerwonk

followerwonk.com

Search Twitter bios to connect with anyone. Compare Twitter accounts to find overlaps and target new influencers.

FollowersAnalysis

followersanalysis.com

FollowersAnalysis is a Twitter analytics tool which fetches tweets, followers and following data of any public Twitter account, analyse that data and provide very intuitive analytics.

Awesome Social

awesomesuite.com

Awesome Social is an AI-powered social media management tool for growing brands and agencies. Awesome Social assists you in scheduling, planning, engaging and analyzing your brand's online presence on multiple social platforms from beginning to end. Expand your social media audience now by curating rich, high-quality content powered by AI.

Postcron

postcron.com

Postcron is the most powerful tool to publish and schedule posts on Facebook, Twitter, Linkedin and Pinterest at the same time. Ideal for Community Managers, Marketers, and entrepreneurs. Save time! Manage all your social networking accounts from one place.

GetSocial

getsocial.io

GetSocial is a content analytics platform that helps marketers measure, promote and amplify their best content. GetSocial works with over 150.000 websites around the world and have stellar customers such as Adobe, Sky, and WWF. GetSocial developed the Four A's of Social Framework <> ACTIVATE * GetSocial tracks 100% of your website's social activity. * GetSocial uncover Dark Social & Private Messaging Traffic. ✭ ANALYZE * GetSocial analyzes every social interaction on your site * GetSocial scores each of your content stories for virality * GetSocial detects your most viral content <> AUTOMATE * GetSocial provides you with automated viral content alerts * GetSocial helps you publish the right story, at the right channel, at the right moment to maximize reach <> ATTRIBUTE * GetSocial gives you insights-based feedback to help you promote your best content

Omniconvert

omniconvert.com

Omniconvert Explore is an advanced experimentation tool that is mostly used by agencies, dev & product teams that want to launch advanced experiments, but also marketers that have minimum help from the IT department. We stand out: we truly care about our customers - doing the extra mile in terms of support & over-delivery as we also have in-house experimentation teams, CRO & data experts at your service. Capabilites: A/B testing: Create experiments using one of the advanced segmentation engines on the market, with 41 data points: website behavior, traffic source, CRM data, GTM, weather API, etc. Advanced reporting : > Bayesian & Frequentist statistics > Filter the results by specific goals > Assisted conversions or linear distribution > Cumulative view > Share only what matters with your team: pdf report > Track any events On-site surveys: > Triggered as popups or widgets > On-scroll, on-load, on-exit triggers > Logic branching > Mulitple choice, unique choice, grid, NPS, CSAT, etc > Segmentation behavior > Lead Capturing > Advanced Reporting Overlays > Trigger various creatives > Creative-builder > on-exit / on-load/ on-scroll Integrations: Google Analytics 4 Piwik Pro Hotjar Zapier - Hubspot, Marketo, Salesforce Shopify Woopra

Blip

blip.ai

Global visionary leaders trust our AI Conversational platform to take their brands, customer relationships and diverse communication strategies to the next level. We have unlocked value through the creation of over 125,000 virtual assistants and have exchanged over 20 billion messages to date across the globe across +2000 customers. Our intuitive and easy-to-use cloud platform and professional services are tailored to your company and challenges. We enable brands to reach and engage customers when and where they want. We are preferred partners of the leading multichannel communications platforms - fully integrated, secure, and compliant. Count on us to support your growth through the creation of potentially infinite and relevant relationships and conversations.

LoudCrowd

loudcrowd.com

LoudCrowd is the first and best offering that HELPS BRANDS better monetize their creators with Influencer Storefronts, on the BRAND'S TERMS. LoudCrowd delivers the top brands in e-Commerce (Gymshark, boohoo, etc.) a creator commerce solution to actually compete with explosive 3rd party players like TikTok Shop, Amazon Influencer Storefronts, and more. LoudCrowd's customers not only win back vital revenue from 3rd party players, but also see dramatically increased creator-affiliate conversion rates (CVR) and average order values (AOV), and significantly cheaper customer acquisition (CPA) costs. LoudCrowd's Influencer Storefronts work by allowing a brand to give any creator a white-labeled, personalized page. Creators can DIY product bundles, integrate content from Instagram and TikTok, and earn commissions on sales they drive. The personalized landing pages are created automatically, without any of a brand's development resources. LoudCrowd's Influencer Storefronts represents a future for creator-affiliate marketing that works in brand's favor.

Zingtree

zingtree.com

Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise applications. Their AI platform analyzes your data to build workflows that trigger relevant actions while reducing resolution times. One foundational platform that works across channels for the agent and customer experience, securely deployed and managed by business users. They specialize in Customer Support Workflow Automation for B2C enterprises, particularly those with complex products, stringent regulatory compliance and diverse customer segments. their primary industry focus includes Healthcare, Financial Services, Insurance, and Consumer Products & Services. - Reduce agent ramp time by up to 85% - Cut up to 70% of your contact center costs - Automate up to 50% of your ticket volumes

Audiense

audiense.com

Everything you need to understand audiences & get better marketing results, social media results, influencer results, media strategies, growth strategies or return on ad spend. Put consumer segmentation and cultural insights at the centre of your strategy and give your teams the ability to understand audiences like never before. Know what inspires your audience, moves them, and influences them.

HeyOrca

heyorca.com

HeyOrca is a collaborative social media management tool built for teams. Why HeyOrca? * Streamline Content Approvals. * Manage All Content and Clients in One Place Key Features: * Accounts Organization. * Social Media Planning. * Internal Collaboration. * Content Approvals. * Direct Publishing. * Social Media Reports.

BlueSnap

bluesnap.com

The Armatic platform enhances the power of your existing accounting/ ERP software and your existing CRM system with workflow automation, powerful business intelligence and fully integrated cross-department communications functionality to automate tasks in finance, sales, support, HR and operations. 1. Finance & Billing Automation (AR, AP, Invoices, Subscriptions, Payments): Fully automated AR Collections drastically reduces time to payment (DSO). Our advanced rules engine delivers the right message at the right time automatically, ensuring the highest likelihood of payment, while enabling prompt, efficient customer communication. Never have another vendor payment not accounted for, assign vendor bills for review and approvals. Leverage our workflow automation and approval engine to route all your bills for optimized payments. Enable subscription/recurring billing, progress billing, invoice creation, automatic payments, payment plans, late fees, coupons, online billing and interactive customer portals, all integrated and synced with your current accounting and CRM systems. Payment tokenization and automated failed payment recovery ensures no payment is missed and all data is secure. 2. Sales & Success Automation (QTC, CPQ, NPS, eSign): Automate quotes for prospects, control your pricing and close deals faster with our QTC and CPQ features. Everything from creating a quote to collecting cash from customers. Empower your sales and success team to handle the QTC process and remove departmental bottlenecks. No more second-guessing, let your sales team handle all aspects of new contract creation within a clearly defined framework - from quote to eSignature and payment. Share all historical communication data, files, documents, invoices and contracts across your whole team from the customer manager. Use Armatic's build in contact center to communicate with your customers. Leverage the Armatic Net Promoter Score engine to join companies that have grown 2x faster vs the competition. Empower your teams to make better decisions backed by customer feedback. 3. Human Capital Automation (eNPS, Employee Advocacy, Contracts, eRecords): Measure and improve your employee satisfaction with the Armatic employee NPS. Create communication feedback loops with your employees to drive loyalty and employee engagement. Amplify your companies social reach with Employee Advocacy. Leverage the social networks of your employees, by providing them an easy way to share approved company information. Your companies social posts reach a magnitude of prospects and potential new hires. Provide your HR team and managers across your organization a solution to eSign, store and manage securely all employee contracts. Share all historical communication data, files, documents, employee contracts and NDAs across your whole team. The Armatic employee contact manager provides your team instant and easy access to all employee relevant information, including communication data, contracts, and HR related notes.

VWO

vwo.com

Running an experimentation program is tricky. Whether your goal is to boost website conversion or improve user experience, there’s just so much you need to do to get things right. That’s why thousands of the world's leading enterprise brands like WMG, eBay, Ubisoft, Qualicorp, and others look to VWO for running and scaling their digital experimentation. VWO is the world’s leading web testing and conversion optimization platform that enables growing businesses to optimize their web experience across desktop, mobile, and other devices, to deliver a unique experience. Gathering user insights, prioritizing hypotheses, planning a roadmap, conducting tests, analyzing results - VWO lets you cover the whole 9 yards. VWO is thoughtfully designed for ease of experimentation. You can launch a test within minutes without any help from IT. With certifications including BS and ISO, VWO is fully GDPR compliant and provides robust security by design and default. With industry-leading 24/7 support and a 98% customer satisfaction rate, servicing a billion requests a day while ensuring 100% uptime – VWO is built for Enterprises! VWO’s global customer base includes brands like Vodafone, Samsung, Toyota, and eBay and has helped more than 4,500 brands across the globe to run over 600,000 experiments to date.

NiceJob

nicejob.com

NiceJob help great businesses get the reputation they deserve, become top rated, and win more sales. It's a reputation marketing platform designed to help your businesses grow by attracting more leads and closing more sales. NiceJob does this by automating the process of collecting reviews and referrals from your customers and leverage them across all your marketing channels to increase your conversions, reduce your customer concerns, and help your business become top-rated. * The leading Reputation Marketing platform. * Easily become a top rated business and win more sales. * Rated and trusted by +7000 businesses. Add a Convert website to any NiceJob plan. Convert websites are guaranteed to win at least 10% more sales than your existing site, making sure your website pays for itself. With NiceJob, if you're a plumber, or a maid, or a lawyer, or some other service provider you can be the best at that thing without also having to be a marketing genius to get clients. NiceJob let your customers do the talking for you.

Omnilink

omnilink.iconosquare.com

Omnilink by Iconosquare is a free tool that allows you to create a customizable landing page with multiple redirections using a custom shareable link. Perfect to include in the bio for your social media profile in the snap of your fingers!! It includes tons of valuable features including: * Shareable link to redirect people to your digital world * Customizable landing pages to fit your brand identity * In-depth analytics to get valuable insights about your visitors * Multiple profile management and much more, for free!

Twitonomy

twitonomy.com

Twitonomy.com is a Twitter analytics app helping you get the most out of Twitter: Get in-depth stats on any Twitter users, insights on your followers, mentions, favourites & retweets, analytics on hashtags, monitor tweets, manage your lists, download tweets & reports, and more... Twitonomy.com provides the insights and tools helping you monitor, manage, optimise and report on your content and engagement strategies on Twitter.

LiveDune

livedune.com

LiveDune is a social media analytics service for your own accounts and competitors' or bloggers' accounts: detailed statistics on accounts (that user will not find in social media); comparison with competitors in one window and comparison between your accounts for different periods. Monitoring and processing of messages and comments; tone analysis of comments; checking bloggers for fake likes and followers; publishing on social media; setting and monitoring KPIs achievement; generation of custom reports. The service database contains about 150 million accounts of various social media, information about which is constantly updated in the background. This allows you to analyze many accounts online, without waiting. Supported social media: Instagram, LinkedIn, Pinterest, VKontakte, Facebook*, YouTube, Odnoklassniki, Twitter, Telegram, TikTok. LiveDune social media analytics service allows you to evaluate the effectiveness of growth in social media: dynamics of reach, several performance indicators, comparing the performance of your account with competitors or accounts in the same category, traffic growth dynamics, detailed accumulation analysis of followers and much more. And background monitoring of bloggers allows you to identify those who use fake likes or followers, and save a precious budget.

SocialDog

social-dog.net

SocialDog is an all-In-one Twitter marketing service allowing businesses and individuals to manage their Twitter accounts smartly and efficiently. Features such as account operation management, follower management, engagement analytics and auto-tweet scheduling to help you to optimize your activity and grow your social media presence. SocialDog is Awarded "IT Review Grid Award Leader" for 7 consecutive years and recognized as a smart and efficient Twitter management tool with over 1 million users around the world.

Field Agent

fieldagent.net

The Field Agent B2B MarketPlace connects brands, retailers, and agencies with customers across the country and around the world to help you win at retail. Our suite of fast, affordable retail-success products provides clients a distinct advantage in serving shoppers, outmaneuvering competitors, and making sales.

Global App Testing

globalapptesting.com

Global App Testing is a crowdtesting solution that enables QA, product, UX, engineering, localization and digital teams to test their product and experience in over 189 countries with 90,000+ professionally vetted professionals who test using real devices in real environments on hundreds of device combinations. We'll test your software for access, translation quality, local and cultural nuances so you can get visibility in every market your live, or about to launch in. Hundreds of leading brands including Meta, Microsoft, Google, BBC and iHeartMedia rely on Global App Testing’s platform to improve their product quality at a speed that allows Agile and DevOps teams to release more regularly and get vital feedback to fix issues, or make critical improvements to the user journey.

People Data Labs

peopledatalabs.com

At People Data Labs we are building the largest and most accurate source of truth of people data. We provide a dataset of resume, contact, social, and demographic information for over 1.5 Billion unique individuals, delivered to you at the scale you need it. Sign Up for a Free API Key and start enriching profiles for free, no credit card required.

123FormBuilder

123formbuilder.com

123FormBuilder is an online form builder software that helps businesses and individuals worldwide collect data and automate workflows through online forms, surveys, questionnaires, quizzes, and polls. Our form builder provides numerous features for building forms and surveys without needing coding skills. Data security is paramount to us, and we believe in a paperless future where businesses can handle critical business operations through intelligent online forms. We're building a data collection platform with the highest security standards, both GDPR and HIPAA compliant

Staircase AI

staircase.ai

Staircase AI is pioneering Customer Relationship Intelligence. Its platform leverages AI to analyze millions of customer interactions and turn them into actionable human insights that are impossible to spot with the naked eye. Companies depend on Staircase AI to cut through the noise and improve their NRR. Staircase AI reveals deep human signals and uncovers customer health, sentiment, journey events, risks, and opportunities. Its cutting-edge technology analyzes all customer interactions, including emails, chats, Slack activity, video calls, and more. It then connects the human signals to generate relationship-based insights such as stakeholder changes, positive or negative sentiment trends, problematic topics, and more. Combined with existing product analytics, its human analytics provides the missing element to fully understand the customer to grow at scale and fight churn.