Page 6 - Top Playvox Alternatives
MeaningCloud
meaningcloud.com
TEXT ANALYTICS. MeaningCloud market-leading solutions for text mining and voice of the customer. Register now on our website to discover our text API
Displayr
displayr.com
Displayr is an all-in-one analysis and reporting software designed to help market researchers quickly find and share powerful data stories. 1. Quicker project completion. 2. Handle tasks in-house that you'd typically outsource. 3. Simplified generation of engaging, auto-updating reports and dashboards. 4. Enhanced quality control. With Displayr, you have a singular platform for analysis, visualization, reporting, and dashboarding. Whether it's MaxDiff, Conjoint, Market Segmentation, Customer Feedback, Brand Research, or advanced features like auto-updating, interactive dashboards, and cutting-edge machine learning and text coding, Displayr has it all.
Lyssna
lyssna.com
Lyssna (formally UsabilityHub) is a remote user research platform that allows companies to recruit, research, interview and understand their audiences so they can create better experiences. The best teams use Lyssna so they can deeply understand their audience and move in the right direction — faster.
Convin
convin.ai
Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations. Convin supports omnichannel contact centers and performs quality audits across calls, chats, and emails. It is your one-stop solution to 3X your contact center performance by improving agent performance holistically, boosting customer experience, and increasing your contact center ROI. Convin’s Key Products: 1. Quality Management System: It is your one-stop solution to call listening, randomizer (for sampling), call auditing, and custom reporting. Leave audio and video comments for intuitive feedback and prompt auto-send of reports and feedback. 2. Automated QA: Eliminate random sampling, human bias, and inaccurate scoring with Auto QA. Monitor every conversation, including calls, chats, and emails, to understand agent performance and assign coaching. 3. Learning Management System: Leverage agent training with a robust LMS comprising manual coaching, a knowledge base, assessments, and courses. Create customized assessments for agents, enrich the knowledge base with the required information, and track agent participation in coaching sessions. 4. Automated Coaching: Take call center coaching one notch higher with targeted peer-to-peer automated coaching. Have a grip over call center training sessions that are auto-assigned by AI based on best-performing agent conversations. Reduce agent onboarding time by 60% and uptick annual call center ROI. 5. Conversation Behavior Analysis: Track and analyze winning and losing trends behind agent-customer interactions and leverage call behavior, action, and phrases to drive more business-winning deals. Replicate winning behavior and eliminate losing behavior to drive a successful and forward-moving business. 6. Customer Intelligence: Unleash the hidden insights within customer calls using customer intelligence. Find keywords and phrases that led to won and lost deals. Listen to customer conversations to discover competitors, objectives, product features, competition, and sentiments. 7. Conversation Intelligence: Unleash hidden mines of valuable information behind every agent-customer conversation. Surface valuable insights to drive more strategic decisions and business outputs. Reduce repetitive and redundant tasks like note-taking, data entry, etc.
Helpfull
helpfull.com
Real-time market research and user testing starting at only $1. Helpfull is a real-time feedback platform that allows you to get instant feedback from 1000's of people in minutes. By creating a survey on Helpfull, you can compare two logos, brand names, Amazon store images, book covers, videos, product designs, graphic designs, ad copy & more! Helpfull has a pool of thousands of US-based people who are ready to give you feedback within minutes. You can pick specific demographics ensuring you get feedback from your organization's target audience. When you create your survey on Helpfull, you will receive fast and informative feedback from real people. Create an account for free and run your first survey right now.
Convas
convas.io
Better Products. Happier Customers. Perfect for your SaaS or startup. Convas helps SaaS & startups gather and prioritize customer feedback to build better products. Get visibility into what will move the needle for your customers and keep them in the loop.
WorkStep
workstep.com
For Employers: WorkStep’s software helps companies hire and retain their frontline workforce across the supply chain. For Job Seekers: The job network for people who make, deliver, load, repair and get things done. Get hired. Learn new skills. Build a career.
Hireology
hireology.com
Hireology's ATS brings everything you need to attract, hire and onboard your best team into one platform and is designed with your industry in mind. Build brand awareness, automate your hiring process, text & email candidates, and reduce risk with skills tests and verifications. More than 7,500 businesses today trust Hireology to find and hire the people they need.
Arcoro
arcoro.com
Construction companies and contractors have special workforce management needs, and Arcoro offers a suite of modular construction HR software that enables companies to address them successfully. Arcoro is the only Human Resources technology company focused on the construction industry, offering solutions to help companies hire, manage and grow their back office, professional and skilled trade workforce. Arcoro’s suite of modules includes: • Applicant Tracking • Onboarding • Learning Management • Core HR • Benefits • ExakTime time/attendance tracking • Compensation management • Performance management and succession planning. Companies can choose to leverage one or all of the modules, and many customers start with one or two and add more as their needs change, or their organization grows. Modules within Arcoro’s suite are fully integrated, but they also integrate with other construction technology including project management, workforce management and accounting systems. Arcoro maintains strong partnerships with other leading construction tech providers to ensure a seamless experience for customers. Over 8,000 construction companies and contractors of all sizes in North America rely on Arcoro to help them address their HR needs. Every day more than 1 million construction pros clock in and out on an Arcoro product. Arcoro strives to deliver the best experience for employees in the field and in the office. For more information please visit us at www.arcoro.com.
Arbeit
arbeitsoftware.com
Arbeit Software is a VoIP provider built from the ground up by & for business & debt collection agency owners. Arbeit cloud-based dialers and VoIP phone solutions facilitate efficient communication with consumers, clients, and team members.
DialedIn
getdialedin.com
DialedIn is a cutting-edge Call Center as a Solution (CCaaS) platform that transforms call center customer interactions by automating and optimizing key processes. Designed for scalability, DialedIn supports inbound, outbound, and blended call centers with at least 5 seats in any industry, ensuring that every customer interaction is handled efficiently and professionally. Enjoy key features built with you in mind: • Rapid Deployment: Get up and running in minutes, not days. • User-Friendly Interface: Minimal training required, so your team can focus their time and energy on delivering top-tier service. • Smart Call Routing: Customizable rules direct calls based on language, skill set, and other factors, to enhance both customer and agent experiences. • No-Code Integrations: Easily integrates with leading CRMs and APIs, eliminating complex coding and streamlining workflows. • Comprehesive Reporting: Managers always have the detailed, sharable information they need. • Real-Time Analytics: Customizable dashboards and reporting tools provide instant insights to optimize performance on the go. • Security & Compliance: Robust security settings ensure data integrity and compliance, w DialedIn’s cloud-based platform is designed to be flexible and scalable, allowing our clients to easily customize their call center solutions to meet their unique needs. Whether you need inbound or outbound calling, multichannel support, or advanced analytics and reporting, we have the tools to help you succeed. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead of the curve. We believe that by working together, we can help businesses achieve their goals and build long-lasting relationships with their customers. If you’re looking for a reliable, cost-effective contact center solution, it’s time to get DialedIn so we can help your business thrive!
Shyfter
shyfter.co
Shift Work Management. Employee scheduling & time attendance app. Fixed or flexible schedules, our planning and schedule management app saves you considerable time. With leaves and absences management and time & attendance, you can track the work time of your employees in a transparent way.
TeamOhana
teamohana.com
TeamOhana is a strategic headcount management platform that helps growing companies track headcount spend, collaborate on hiring plans, and forecast burn in real time. Most growing companies today plan and manage headcount in disconnected spreadsheets. The process relies on hours of meetings, emails, slacks, and manual spreadsheet updates that never reflect real time information. This leads to inefficient growth, missed business goals, and overspending. TeamOhana helps companies unlock operational efficiency and accurate forecasting of their #1 spend: people. The platform joins together data from the HRIS, ATS, and hiring plan into a single source of truth for current and future headcount -- not in spreadsheets. TeamOhana customers are saving 30+ hours/month, reducing budget variance under 1%, and completely eliminating headcount spreadsheets. While it's the preferred headcount platform for Finance leaders because it combines real time people data with real time budget data for accurate budgeting and forecasting, the platform is designed for collaboration. It features modules, dashboards, and workflows for Talent, HR, and functional leaders to plan, hire, manage, and report on headcount. Customers include Docker, Postman, Honeybook, ExpressVPN, Invoca, Jobber, and more.
Beehive AI
beehive.ai
Only Beehive AI combines bespoke generative AI with quantitative analysis, so research and insights leaders can go beyond text summaries and siloed data to generate reliable, actionable answers for their business stakeholders. With bespoke, self-learning language models, validated by human experts, built-in statistical analysis, Beehive AI helps organizations harness the power of AI to deliver insights while eliminating manual coding, data hallucinations, and wasted research. Beehive AI ingests data from any insights program running in the organization, breaking down silos between data sets to create a unified analysis experience and unlock more complete, cross-data set insights. Unlike traditional ML/NLP tools that require manual setup and maintenance or new generative AI innovations that rely on generic LLMs and produce unreliable results , Beehive AI uses generative AI and LLMs that are designed specifically for your organization, so you can safely and easily analyze qualitative data at scale, combine it with your quantitative data, and generate robust insights that more accurately reflect your business and your customer at any given point in time.
Crewhu
crewhu.com
Crewhu is the only platform built for MSPs combining CSAT, NPS, Employee Recognition, and Gamification. Track the metrics that matter most to increase employee engagement, customer satisfaction, and close more deals! Crewhu is a customer feedback, gamification, and recognition platform built for MSPs. Crewhu offers integrations with most MSP software platforms to track important KPIs, including PSA, CRM, Documentation tools, and VoIP provider metrics. Crewhu's mission is to celebrate the daily wins and create stronger culture.
Marquiz.io
marquiz.io
Marquiz is an online platform designed to help businesses of all sizes create engaging marketing quizzes and surveys, collect feedback and drive sales. Marquiz provides a user-friendly, drag-and-drop quiz builder, a wide range of unique quiz templates, and free statistics for each quiz. These features make it easy to create, edit, and analyze your customized quizzes. Marquiz bases its pricing plans on the number of monthly leads generated, meaning that they’re tailored to meet your unique business needs, whether you run a small team or a large organization.
Outgrow
outgrow.co
Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over 1000 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so it's consistent with your brand and have your own interactive content ready in minutes.
VeriDoc Sign
veridocsign.com
VeriDoc Sign is the solution to all your problems when it comes to documents and electronic signature verification. VeriDoc Sign uses patented verification technology, developed over the years by VeriDoc Global. It provides blockchain-secured electronic signature solutions to organizations across the globe. VeriDoc Sign offers electronic signature and document solutions to some of the leading companies in both the public and private sectors. Our blockchain verification technology is patented in over 90 countries globally, assisting organizations with the best e-signature solution within reasonable pricing. We thrive to provide the best services to our clients which includes, Organizations can save valuable time by eliminating unnecessary waiting hours. With VeriDoc Sign, your organization will have improved efficiency and greater productivity. The benefits of VeriDoc e-signature solutions allow unending users to have access to verify important documents and send them to the required people. You can’t go wrong with VeriDoc Sign’s tools that provide you with the advantage to verify timestamps and hashes for electronically signed documents on the blockchain. Just scan a QR code with your mobile and you can see the original document on the verification page. Other features of VeriDoc Sign that you just can’t miss: Access control Legally Admissible Tamper-proof blockchain security Affordable
featureOS
featureos.app
featureOS transforms the way you aggregate, analyze, and act on user feedback, turning scattered data into actionable insights, powered by our AI assistant - KAL. 🦸🏻♂️ featureOS can gather insights through feedback boards and from many other sources like Intercom chats, Zendesk tickets, etc., and helps you craft detailed product roadmaps, and communicate updates with release notes. With our advanced search and filters organizing feedback is effortless. With seamless integrations with tools like Jira, featureOS makes it easier to track progress and stay on top of your projects. Why Choose featureOS? - Simplify team communication and decision-making. - Affordable, user-friendly, and tailored to your business needs. - Boost customer engagement and product awareness. - Prioritize feedback to build robust product roadmaps. - AI-powered sentiment analysis to understand feedback at a deeper level. - Intelligent feedback summarization for quick insights. - Seamless integration with Jira, ClickUp, Salesforce, Intercom & Zendesk for enhanced productivity.
Call Criteria
callcriteria.com
Call Criteria offers affordable, efficient, and scalable quality assurance solutions for your contact center. Our QA solutions include sophisticated true AI (Large Language Model), speech analytics, and traditional human evaluations. Our customized scorecards offer precise feedback to boost compliance, customer satisfaction, and sales performance. With our consultative approach, we help you navigate the complexity amongst all the options, deploy the best solution for your business, and leverage the results to get the best possible improvement outcome possible.
Upvoty
upvoty.com
Start working on the right user feedback. With Upvoty you are able to gather feedback and make the right product decisions. With Upvoty you can make feedback boards for your users. Your users are able to submit new feature requests and are able to upvote on requests from other users. This way, you as the product owner, are always on top of which feature to build next.
Sprig
sprig.com
Sprig is a user insights platform that empowers product teams to build exceptional products with rich and rapid user insights. Next-generation product teams like Dropbox, Notion, and Loom improve their product experience with Sprig’s suite of insights tools: 1. Surveys: Listen and learn from targeted users right within your product. 2. Replays: Capture clips of your user sessions alongside their in-product feedback. 3. AI Analysis: Turn user feedback into product opportunities with GPT-powered AI. Sprig is based in San Francisco, CA and backed by Andreessen Horowitz, Accel, First Round Capital, and Figma Ventures.
HiveDesk
hivedesk.com
HiveDesk is an automatic time tracking software. It is used by small and mid sized businesses to track time of remote employees. Digital marketing agencies, outsourcing companies and others who employ remote employees use HiveDesk to: - Track time of remote employees - Track time for unlimited number of projects - Get reports in pdf format - Capture screenshots for audit / review of activities It has a simple, intuitive user interface to easily manage your remote employees and projects. Why you should use it: - Build trust and transparency with clients and remote employees - Use screenshots to provide feedback to employees - Track hours correctly for invoicing to clients and payment to workers HiveDesk helps you: - Save money - Pay remote employees exactly for the hours worked - Recover lost revenue – never miss an hour when invoicing clients - Improve employee productivity – Use automatic screenshots to analyse your employees activities and help them get better
Macorva
macorva.com
Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Its solutions bring together frictionless feedback, advanced analytics, and artificial intelligence to transform insights into targeted resources and response plans that help the organization make the most of its experience data. Instead of getting bogged down in data, it uses Radiant AI to free up time and focus more on actions that create impactful change. From connecting every employee and manager with proven next steps to closing the feedback loop and improving outcomes, Radiant AI is the personal coach in driving better employee and customer experiences. Macorva EX is an advanced, AI-powered employee experience platform, with surveys, pulse checks, engagement scoring, benchmarking, driver analysis, eNPS, 360° feedback, and more. It effortlessly builds dynamic, mobile-friendly, engaging feedback experiences and unlocks key insights with automated, intuitive reports. It spends less time on analysis and more time taking action with Radiant AI by connecting every employee and manager with proven next steps to close the feedback loop and improve outcomes. With features like SMS survey notifications and the ability to identify standout employees, Macorva EX empowers it to better manage the team, recognize silent superstars, and mitigate flight risks. Macorva CX provides engaging omnichannel customer experience (CSAT/CES), brand experience (Net Promoter Score), product experience, and digital experience surveys to capture actionable insights throughout the customer journey. It makes detailed custom dashboards in a few seconds and generates AI reports to spot trends and identify outliers. Its advanced AI even creates personalized communication scripts to respond to every individual survey. It gets higher response rates with mobile-first surveys and boosts the online reputation effortlessly with AI-generated social reviews. Macorva CX provides a deeper understanding of the customer's journey, helping to improve their experience and the business. Macorva MX is designed to streamline the management process and boost team performance with AI-generated resources and centralized storage for all employee performance data. Its platform listens and learns from the data, incorporates company objectives and cultural values to automatically generate performance reviews, development plans, OKRs, SMART goals, and more. These AI-generated features save the manager over 100 hours per year, enabling informed decisions and driving performance to achieve the company's goals. Macorva seamlessly integrates with over 80+ HRIS and CX platforms, streamlining workflows and simplifying data management by automatically syncing employee and customer information. Its entire interface supports multiple languages and full localization.
CustomerGauge
customergauge.com
The Account Experience software automatically captures and distributes feedback from your accounts including non-survey data to front-line managers in real time to help them reduce churn, drive up-sells and close new business with promoter-based referrals. CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying real-time results - Set goals and targets for closing the loop with customers - Segment customer insights by region, product, facility, and more. - and align employees CX-related business initiatives CustomerGauge is also the first and only customer experience management solution that automatically combines customer insights with revenue data. This allows CX managers to: - Identify and prioritize the most impactful customer experience improvements - Forecast the impact of future CX improvements across the customer journey - and report on the ROI of valuable customer experience initiatives
RateMyService
ratemyservice.io
Get More 5-Star Reviews with RateMyService! RateMyService is a customer satisfaction (CSAT) solution that seamlessly integrates surveys into your team's email signatures. Positive feedback directs clients to your review site (Google, Facebook, Trustpilot, Yelp, or TripAdvisor), boosting your online reputation. Negative feedback is handled internally, connecting clients with a manager to resolve issues promptly. With RateMyService you don't only boost 5-star reviews, you also evaluate team performance, identify underperformers, and highlight areas for staff improvement and training.
Woffu
woffu.com
Woffu is the time management platform that allows you to enter the world of the liquid workforce, by optimizing time-management, easily balancing work-life and increasing productivity. Our software improves the relationship between employees and employers, eliminating conflict through the optimization of time management. It is a collaborative platform that saves 85% of the costs invested in time management, and reduces absenteeism by 20%, rising the overall productivity of the company. Among its benefits we find that it does not require training; turnkey configuration; 100% adapted to the country's legislation; integrable API; mobile app and can be connected to ERPs.
Intermedia
intermedia.com
Intermedia is the cloud communications company that helps over 140,000 businesses connect better, from wherever, though our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and certified by J.D. Power for excellence in technical support seven times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience. As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide.
Coast
coastapp.com
Coast is the all-in-one workspace for teams that want a better to manage team communications, tasks, checklists, scheduling, and workflows. From your phone to your desktop, Coast is easily accessible from anywhere at any time.Thousands of teams and businesses use Coast to replace emails, texting, spreadsheets, and paper checklists & schedules. By having all your employees working in one place, Coast improves your team's productivity and accountability, and saves hours of time every week.
Retently
retently.com
Retently is a leader in the customer experience management industry. It helps both Customer Experience and Product teams to better understand their customers and take feedback-based actions. * Customer Feedback: Automatically collect feedback from every customer at any point in the customer journey with its easy-to-personalize and quick surveys, which display as personalized conversations that generate higher-than-average response rates. * Customer Retention: Increase customer retention by automating follow-up messages with at-risk accounts or setting up internal notifications to ensure that the appropriate team is notified and can take the necessary action to prevent churn or an unflattering online review. Additionally, use its auto-replies to transform a great NPS score into a sparkling online review that will boost visibility and online performance. * Analyze & Predict: Analyze sentiment, easily spot trends, and understand the key drivers impacting CX. Gain a better understanding of how clients feel about the product and predict future behavior.