Convin
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
Timeero
Timeero is an employee time and attendance management app that uses GPS for tracking work hours, location, and mileage with features like geofencing and scheduling.
NetMiner
NetMiner is a tool for analyzing and visualizing complex networks, allowing users to explore data with various statistical measures and customization options.
MakeShift
MakeShift is a cloud scheduling app that streamlines scheduling, attendance tracking, and staff communication for managers and employees.
Papershift
Papershift is a cloud-based app for managing employee scheduling, leave, and time tracking, streamlining workforce management for businesses.
Intermedia
Intermedia is a cloud communications platform offering voice, video, chat, email, file sharing, and IT management solutions for businesses to enhance collaboration and productivity.
ConvoZen.AI
ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.
SocialSchedules
SocialSchedules is an employee scheduling and time clock app that streamlines schedule management and time tracking for hourly workers.
NICE inContact
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
TCN
TCN is a cloud-based call center software that integrates various tools to enhance productivity and support consumer-agent interactions.
Namely
Namely is a comprehensive HR platform that manages payroll, benefits, recruitment, and compliance for organizations worldwide.
Zingtree
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
WhosOff
WhosOff is an app for managing employee leave, simplifying requests, approvals, and absence tracking while keeping team members informed on availability.
Calabrio
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Insight7
Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.
Labelf
Labelf is a no code AI text classification tool for training models on your data to analyze customer support interactions in over 100 languages.
Capturi
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
ipSCAPE
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Aquant
Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.
Dcipher Analytics
Dcipher Analytics is a no-code platform for text analytics, allowing users to automate insights from unstructured data and analyze customer feedback, social media, and trends.
Celayix
Celayix is an AI-driven workforce management app for scheduling, time tracking, and attendance, aimed at improving efficiency for large businesses.
Board
Board is an enterprise planning platform combining financial and operational planning with internal and external data to give real-time visibility, analytics, dashboards and AI decision support.
Spiral
Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.
Cobbai
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Prodigal
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
Avaza
Avaza is a cloud-based software for managing projects, team communication, time tracking, expenses, and invoicing for client-focused businesses.
UXtweak
UXtweak is a user research platform for usability testing and user behavior analysis across websites, apps, and prototypes, offering various testing tools and participant recruitment options.
Verint
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
DeskTime
DeskTime is an automatic time tracking and employee monitoring app that helps managers oversee productivity and manage work schedules efficiently.
Novagems
Novagems is a management app for security guards and cleaning services, allowing shift scheduling, GPS tracking, incident reporting, and operational analysis.