Cyara
cyara.com
Cyara is a platform for testing and monitoring customer interactions across digital and voice channels, ensuring efficient customer journeys and enhancing satisfaction.
OvationCXM
ovationcxm.com
OvationCXM is a platform that helps businesses manage customer experiences by centralizing data, automating tasks, and optimizing customer journeys for improved satisfaction.
Cognigy
cognigy.com
Cognigy provides a conversational AI platform for businesses to create AI agents for customer service, enabling instant, personalized support across multiple channels.
Mongoose
hellomongoose.com
Mongoose is a communication platform that enhances engagement in educational institutions through SMS, connecting students, staff, and alumni effectively.
Language I/O
languageio.com
Language I/O enables English-only support teams to interact with customers in over 100 languages through chat and email with real-time translations.
Magentrix
magentrix.com
Magentrix is a platform for partner management and customer management, enabling onboarding, collaboration, support, and training through customizable portals.
ContactWise
contactwise.io
ContactWise is a cloud-based app for managing contacts, improving communication efficiency, and organizing contact information across various platforms.
OneHash
onehash.ai
OneHash is a cloud-based CRM and ERP solution offering project management, help desk, and HCM services designed for small and medium-sized businesses.
HelpJuice
helpjuice.com
HelpJuice is a cloud-based knowledge management tool that helps businesses create and manage a centralized knowledge base for customer support and team collaboration.
Certainly
certainly.io
Certainly is an AI-driven platform that helps businesses create conversational chatbots for ecommerce, supporting over 14 languages and integrating with various business systems.
EvaluAgent
evaluagent.com
EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.
ProcedureFlow
procedureflow.com
ProcedureFlow is a cloud-based knowledge management app that helps organizations visualize and manage standard operating procedures with customizable guides and AI support.
Wannadocs
wannadocs.com
Wannadocs allows users to create public product documentation or internal knowledge bases using a user-friendly interface, available with a free 14-day trial.
Invoca
invoca.com
Invoca is a platform that connects marketing and sales teams to track calls and optimize the sales process to increase revenue and improve customer experiences.
NZ Leads
nzleads.com
Automated lead response system that answers Yelp, Thumbtack and other leads instantly, runs automated follow-ups until contact, organizes conversations, notifies team members, and syncs with CRMs.
QEval
qevalpro.com
QEval is a customizable quality monitoring and performance management software for contact centers, using AI and speech analytics to enhance agent evaluation and coaching.
Gozynta Tixt
gozynta.com
Tixt by Gozynta is a communication tool for service-based companies that enables clients to submit support requests via SMS.
CallingPost
callingpost.com
CallingPost is a communication platform that enables fast group messaging via phone, email, and text, ensuring reliable communication for organizations.
Pushly
pushly.com
Pushly is a push notification platform that helps media and content publishers engage audiences and convert visitors into subscribers through customized notifications.
DeskAlerts
alert-software.com
DeskAlerts is a mass notification platform that delivers instant alerts across devices to keep employees informed, safe, and engaged in various industries.
Esendex Italia
esendex.it
Esendex Italia is a cloud-based app that helps businesses manage mobile marketing and service campaigns through SMS, voice, and multichannel communication.
Relay Network
relaynetwork.com
Relay Network is a SaaS platform that enables businesses to engage customers through personalized mobile feeds for improved communication and relationship management.
VOZIQ
voziq.ai
VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.
Uniphore
uniphore.com
Uniphore is a conversational AI platform that enhances customer service through NLP, speech recognition, and sentiment analysis, improving agent support and customer satisfaction.
Ressolve
ressolve.com
Ressolve is an AI-driven analytics platform that analyzes brand-audience interactions to improve customer experience.
Qtee.ai
qtee.ai
Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.
Pobuca Experience Cloud
pobuca.com
Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.
Shopl
shoplworks.com
Shopl is an all-in-one app for managing employee attendance, task assignments, communication, performance targets, and expense tracking.
Cinareo
cinareo.com
Cinareo is a SaaS app for efficient capacity planning in contact centers, enabling accurate resource management and financial analysis without relying on spreadsheets.
Primo Dialler
primodialler.com
Primo Dialler streamlines communication by automating dialing, managing call workflows, and organizing contacts, enhancing productivity for users relying on phone calls.
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