Page 7 - Top next4biz Alternatives

Aquant

Aquant

aquant.ai

Aquant’s Service Co-Pilot platform helps enterprise organizations reduce service costs, improve customer experiences, and identify the best solution to any service-related issue. Using a service domain-specific natural language processing model, Aquant’s best practice engine mines service data, including work orders, logs, manuals, and notes. Then, it improves AI performance by converting expert knowledge into synthetic data, training Service Co-Pilot to adapt based on feedback rather than hard-coded workflows. Aquant empowers every stakeholder (e.g., the end customer, contact center agent, or field technician) to diagnose and resolve problems like an expert. The platform enables business leaders to analyze service performance trends and make strategic decisions informed by data.

Deepser

Deepser

deepser.com

Deepser S.r.l. is a software house that develops, produces and sells innovative products and services with high technological value. Its main product is Deepser, an ITSM platform. Deepser is an innovative and intuitive IT Service Management solution, with an interactive web interface. It allows you to manage business processes, organize support requests, optimize the use of company resources and improve customer satisfaction. The ITSM software respects the ITIL framework; its innovative automation algorithms allow for a rapid implementation. The possibility to easily integrate it with other software make Deepser a convenient and smart option for companies of every industry and size. Deepser is a corporate suite that offers the following modules: Service & Help Desk, IT Asset Manager, CMDB, CRM, Crontract Management, Knowledge Base, Password Manager, Dashboards, Chat, Board, Reports and many more.

Next Matter

Next Matter

nextmatter.com

Next Matter workflows are built to handle complex jobs. Its workflows are reliable, scalable and audit-ready, and are used in critical areas like Compliance, Customer Service, and Operations. Companies like Trade Republic, WeFox, Stuart, Dance, Onto and Aerones automate workflows with Next Matter to run reliably – every single day – across teams, systems, and external parties. It’s simple to optimize, infinitely flexible, and robust for enterprise-scale. Next Matter is powered by veteran operations and tech experts, and a market-leading customer success team who go the extra mile to help companies achieve operational excellence. Next Matter is proud to be backed by OMERS Ventures, Crane, and BlueYard, a team of investors who believe in its mission: enabling every company to build better operations.

ProcessMaker

ProcessMaker

processmaker.com

ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company's low-code intelligent automation platform empowers organizations to design business processes in seconds—no experience necessary. ProcessMaker effortlessly automates mission-critical processes, capitalizes on the next generation of AI-powered innovation, and unlocks the full productivity of your skilled workforce. The platform also offers a range of free trials to showcase ease of use and technical innovation.

Thena

Thena

thena.ai

Thena is the modern ticketing platform for B2B customer support with AI super powers. Leading B2B brands like Vercel, Amplitude, LaunchDarkly, RudderStack and incident.io use Thena to enhance their customer experience with AI and real-time messaging.

ClickConnector

ClickConnector

clickconnector.com

ClickConnector is your new favorite customer support platform, offering the perfect blend of ChatBot workflows, AI, and human support for an exceptional customer experience. Streamline your customer service operations, cut costs, and elevate your brand's customer experience with ClickConnector.

Omni HR

Omni HR

omnihr.co

Omni is an all-in-one HR management software that redefines the way businesses approach employee management. Their mission is clear: to empower modern companies in their journey to cultivate engaged and high-performing teams.Built to holistically support your entire end-to-end employee lifecycle, Omni helps HR teams hire, onboard, manage, and pay your employees across Asia and beyond in just a few clicks. With Omni, you and your team’s valuable time is no longer lost in data entry or administrative tasks, but instead channeled towards strategic initiatives and meaningful interactions that drive business growth.

Knowmax

Knowmax

km.knowmax.ai

Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints. We have been working with Fortune 500 companies enabling them to deliver customer delight through strategic knowledge management. Our KM modules, viz knowledge base articles & FAQs, visual how-to guides, and cognitive decision trees, are purpose-built to make contextual and actionable knowledge readily available to your support champions and customers with minimal effort. With our no-code DIY content creation capabilities, you do not need any technical expertise to create content. Our native integrations with CRM and contact center technology enable users to access relevant information right where they are without switching multiple screens. Born out of a contact center, we understand the numberless roadblocks customer-focused companies face and believe that the right knowledge at the right time makes a difference in shaping customer experiences. Our next-gen KM platform is built with this understanding to enable you to rise above your customers' ever-evolving expectations by making your knowledge work for you.

OvationCXM

OvationCXM

ovationcxm.com

OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits. The OvationCXM Platform, CXMEngine, includes pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform. Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint. OvationCXM headquarters is in Tiburon, California, with a nationwide remote workforce backed by Nyca Partners, Telstra Ventures, KeyBank, JobsOhio Growth Capital Fund, JumpStart Ventures, Savano Capital Partners, Capital One Ventures and Commerce Ventures.

TeleSign

TeleSign

telesign.com

Telesign provides Continuous Trust™ to leading global enterprises by connecting, protecting, and defending their digital identities. Telesign verifies over five billion unique phone numbers a month, representing half of the world’s mobile users, and provides critical insight into the remaining billions. The company’s powerful AI and extensive data science deliver identity with a unique combination of speed, accuracy, and global reach. Telesign solutions prevent fraud, secure communications, and enable the digital economy by allowing companies and customers to engage with confidence.

Futr

Futr

futr.ai

Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a number of police forces, leading retailers and charities, Futr is helping smart organisations connect with their audiences through always on, always instant, always insightful chat services. Don't take our word for it. Try out the Futr platform for free with our one-month trial! - Instant Auto Chat deployment - Tracked usage & benchmarked ROI - Dedicated support with scheduled check-in's - End of trial business case review - No obligation - no credit card required

Cloodot

Cloodot

cloodot.com

Cloodot is an all-in-one omni channel customer experience management suite. Cloodot facilitates an efficient and consistent workflow to build reputation, engage, and nurture long term relation with customers through multiple digital platforms Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites, SMS/Text numbers etc. through one easy to use dashboard. 1. Better online reputation Easily collect, showcase & respond to more reviews. 2. Easy Omni presence Bring all chats to an easy-to-use multi agent inbox. Direct chat option in Google search to get more enquiries easily. Distribute and assign channels to one or more users, handover chats and reviews between users and departments in a second. Multiple agents can collaborate and manage channels like WhatsApp, Google messages etc. which is not possible using original native apps. 3. Fast and quality engagement Cut down first & average response times to just seconds from hours. Custom template replies, reminders, tags, tasks, notes etc. 4. Automatic CSAT measurement Automatic CSAT survey on every chat channel to measure quality of engagement. 5. Re-engagement campaigns Generate more revenue from existing customers by sending bulk messages about offers and programs periodically. 6. Workload reduction Automated review replies & Agent-Bot collaborative chat management workflow reduces manpower involvement by 50 - 80%. Makes customer engagement extremely easy for CS agents. 7. Easy supervision Real-time performance monitoring and reporting brings more accountability. Agents become more productive, ultimately resulting in faster & quality experience for customers. 8. Cost reduction Replaces 1/2 a dozen different paid tools. Increases efficiency & reduces overall expenses. 9. Safe access No need to provide CS agents any access to native platforms. Agents won't be distracted by other social media activities. 10. Superior support Dedicated account manager On-Call support No cost staff training No setup cost

URVA

URVA

urva.co

The URVA Sales Force Tracker is a mobile-friendly sales tool which brings your entire sales team on the same page. Sales teams interface with new leads to generate business and existing customers to upsell and grow business relationships further. While this may happen regularly or irregularly, there is rarely visibility on the whats happening without a tool that connects the team on the ground to the leaders in the HQ. URVA enables the bridging of this very gap. The sales personnel on the go, have a nifty app with them, which allows them to record all customer interactions in seconds, and that too with geotagging for visibility. In return managers get to view what's happening and guide their teams about new products & services as well as set targets & plans for the week/month without having to talk to every team member. Finally, at a leadership level, all these interactions are available for consumption in bit sized dashboards & scheduled reports. All the capabilities of URVA Sales work everywhere from the phone to the big screen and everything in between. URVA Sales is trusted by some of the leading Banks, Telecoms & Pharmaceutical companies in the world.

Pega

Pega

pega.com

Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow.

Aritic

Aritic

aritic.com

Boost your sales process by streamlining your entire sales funnel within Aritic CRM. Know which prospect has the highest conversion value. Manage your contacts based on their sales stage, behavior, and buying intent. Distribute and divide tasks automatically and monitor the entire process until a deal is won or lost. Aritic platform is an unified automation platform. It includes marketing automation, communication automation, sales pipeline CRM application, service desk application and business automation stack designed for B2B businesses. At present there are more than 1800+ business globally, using DataAegis Software Pvt. Ltd. products; which is the parent company of Aritic. Few of the notable customers include- Wunderman, Abbott, BTCC, Dunlop, Manipal Global, Pearson, Paradise Property, Snaplogy, Citrix, Moovely, Avisolve, Magnum, and a couple of Fortune 500 companies.

HelpJuice

HelpJuice

helpjuice.com

Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base. Thanks to Helpjuice's knowledge base, customers are able to get an instant answer to their question without having to call or email support.

Certainly

Certainly

certainly.io

Certainly is on a mission to help businesses build incredible user experiences for ecommerce, replacing clicks with conversations. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on, and we have customers and partners in over 20 countries worldwide. With its no-code Chatbot Builder, the Certainly Conversational AI Platform offers a fun and easy building experience. The product offers high-quality user experiences across channels, seamless integrations with dozens of business systems, and a powerful, proprietary AI that detects any language and offers ready-to-use content in 14+ languages. Certainly is trusted by brands such as Carlsberg, Tiger of Sweden, Booking.com, Rockwool, Trustpilot, Siksilk, Deloitte, Zendesk, and AKQA.

AUTOMY

AUTOMY

automy.global

The easiest way to automate your work, No-Code required The most powerful End-to-End intelligent process automation platform for your teams

Flokzu

Flokzu

flokzu.com

Process automation and workflow deployment without IT knowledge No complex set-ups or endless consultancy services. Design your own forms and workflows with a friendly to use tool, but powerful enough to automate your whole company

IntelligenceBank

IntelligenceBank

intelligencebank.com

IntelligenceBank is a leading digital asset management, brand portal and marketing operations platform, bridging the gap between the digital content explosion and content approvals. IntelligenceBank empowers global marketing teams to go to market faster, maintain brand integrity across channels and achieve legal compliance with its digital asset management, online brand portal and marketing operations software. IntelligenceBank transforms marketing operations by bridging the gap between marketing efficiency, compliance and performance. IntelligenceBank is used by marketing, brand, communications, legal and compliance professionals worldwide. Hundreds of companies using IntelligenceBank including those across aerospace, banking, education, government, insurance, healthcare, hospitality, retail, sports and more. Loved by customers in 55 countries, IntelligenceBank employs AI, and automation to ensure brands get to market quickly, maintain brand consistency and adhere to regulatory compliance. IntelligenceBank also offers a range of content compliance services for risk managers and company boards.

Vsimple

Vsimple

vsimple.com

We're uncomplicating the way work gets done. Professionals can lose up to 50% of a workday searching or waiting for information. Move your process from email, spreadsheets and shared drives to Vsimple and work with greater speed, accuracy and insights. Our hands-on approach to customer success and first-of-its-kind software platform are transforming the way companies work. The Vsimple team sits alongside its customers to understand processes and standard operating procedures, then customizes its platform to bring these workflows together with communication, collaboration, document management and creation, order management, customer experience and data analytics in one place. It's ready in days, easy to use and highly economical. Learn more about how Vsimple can deliver healthier processes, happier people and heftier profits at www.vsimple.com

PandaFlow

PandaFlow

pandaflow.io

Pandaflow.io is an intelligent automation platform that enables business users and developers to integrate the apps and automate workflows across any number of SaaS applications so that they can scale their productivity and growth. The product allows business users to connect & automate SaaS apps with built-in connectors and create automated workflows using drag and drop editor. For advanced workflows, Pandaflow also allows developers to write code in popular languages like JS.

onerio.io

onerio.io

oneri.io

oneri.io is an innovative platform designed to streamline continuous improvement and lean transformation initiatives. By centralizing these processes, oneri.io empowers employees to collaborate efficiently, track progress, and measure results—all in one place. With seamless access through both mobile and web platforms, employees can contribute to improvement activities anytime, anywhere. From brainstorming to execution and reporting, oneri.io supports every step of the journey, ensuring data-driven insights and fostering a culture of transformation. Experience the future of lean management with oneri.io—your all-in-one solution for driving operational excellence.

GoodFlow

GoodFlow

goodflow.io

GoodFlow helps you to manage workload efficiently, identify bottlenecks and resolve them quickly by lean process management. GoodFlow is a workflow software that requires no learning, no coding and you can enforce compliance and manage multiple processes across all the departments with ease. With customizable process workflow templates, in a matter of minutes, you can start running proper workflows in your team. We make it easy for you to gather data, create knowledge based process flow, view progress of the workflow instances. A great company is built not only on happy clients but also on happy co-workers. This is how you will be benefited - - Onboarding processes - Process documentation - Implementing compliances - Streamlined operations - Data-driven work overview - Usability and Flexibility - Increased responsibility and transparency Who benefits from GoodFlow? Everyone in your team will have the proper insight and guidance they needed on all the processes they are associated with. How GoodFlow is better? - No coding required - Clear Stage and task view - Process documentation with Rich text, attachments, links and embed contents. - Advanced filtered reporting - Fully dynamic customizable email notifications. - Webhooks View more at https://goodflow.io

Getint

Getint

getint.io

Getint is a cutting-edge integration platform designed to revolutionize how businesses manage their workflow across various project management and collaboration tools. At its core, Getint aims to bridge the gaps between industry-leading software like Jira, ServiceNow, Azure DevOps, Asana, Trello, GitHub, GitLab, Wrike, Zendesk, and many more, facilitating seamless data synchronization and integration. Why Choose Getint? Comprehensive Integration Capabilities: With Getint, businesses can effortlessly sync issues, tasks, incidents, and more across different environments, ensuring data consistency and real-time updates across teams. Customizable Workflows: Adapt Getint to fit your unique processes with customizable field mapping, allowing for tailored integration that meets specific project or organizational needs. Bidirectional Synchronization: Changes made in one platform are automatically reflected in the other, enhancing collaboration and efficiency without the risk of data silos or outdated information. Secure and Reliable: Prioritizing data security, Getint ensures that your information is protected with industry-standard encryption both in transit and at rest, supported by a robust and reliable infrastructure for high performance and availability. User-Friendly Experience: Designed with a focus on ease of use, Getint provides a straightforward setup process, intuitive user interface, and detailed documentation, making it accessible for both technical and non-technical users. Flexible Licensing and Pricing: Getint offers a variety of licensing options to suit different business sizes and needs, from direct integration between two tools to comprehensive network licenses for complex ecosystems. Ideal For: Software development teams looking to synchronize their project management tools with ITSM platforms. Project managers and IT professionals seeking greater visibility and coordination between operational and development workflows. Organizations aiming to enhance cross-functional collaboration while minimizing manual data entry and errors. Getint is more than just an integration tool; it's a solution that empowers businesses to create a cohesive and agile work environment. By streamlining the flow of information between different software platforms, Getint enables teams to focus on what they do best: delivering exceptional results and driving innovation. Discover how Getint can transform your integration strategy by simplifying complex workflows and fostering a culture of collaboration and efficiency.

Elementum

Elementum

elementum.ai

Elementum's patented AI-driven workflows make it the first process automation platform capable of automating any business process within 30-days: - Access data directly within your data warehouse without any integrations/APIs/connectors - Choose any public or private AI/ML model or LLM - Select from 100s of prebuilt automation templates, or build your own Elementum is 100% no-code, so Data/IT teams govern, and Business teams self-service. Apply intelligent automation across the organization on one platform to eliminate repetitive, time-consuming, error prone work. Elementum's patented AI-driven workflows mean Elementum is the only automation platform that can initiate workflows (ie automation) from directly within your data warehouse (e.g. Snowflake, Azure, GCP, etc.) without ever copying or moving data back and forth. This means more performant, more secure, and more cost effective automation. Automate any business process within 30-days. Popular areas for automation include: - Finance: AP/AR, three-way match, audit management - Procurement: Contract exceptions/renewals, software license management, vendor onboarding - Supply Chain: Lead time optimization, vendor management, inventory exceptions - HR: New employee onboarding, applicant scorecarding, employee surveys - Sales: Team member requests, opportunities at risk, commission management Elementum's AI-driven workflows enable Data/IT teams to offer true Automation as a Service. User access and data security are fully governed. At the same time, Business users never wait for data, never wait for technical support, never wait for insights. Business analysts are fully empowered to build and update their own automations to support their business processes. Elementum serves F500 customers in Healthcare, Life Sciences, Financial Services, Technology, Technology, Industrial, CPG, and Retail. Increase productivity, increase margins, increase customer satisfaction, quickly, with AI-driven process automation. Start with a free POC or 30-day pilot to see just how fast and easy it is.

Kindo

Kindo

kindo.ai

Introducing Kindo, the way to safely adopt and manage AI across your entire workforce. Pay only once for AI access from anywhere, in one interface. Supporting commercial, open source, and private AI models as well as 200+ SaaS integrations, Kindo elevates workforce productivity while keeping everything centralized, secure, and compliant.

CheckFlow

CheckFlow

checkflow.io

CheckFlow allows you to easily create and manage your teams processes. Build your process using our drag and drop template designer. Add tasks, display content and capture input using our wide range of controls. Customize the behaviour of your process using features such as dynamic due dates, halt tasks, conditional logic, dynamic values and parameters. Run instances of your process and easily manage them using our real-time dashboard. Automate and integrate with over 2,000 other apps. Get started with our 14-day Free Trial.

Visto

Visto

vistoapp.com

Executions processes are an important part of their management. When they are carried out ensure optimization from the minimum utilization of resources. Visto makes every process in a step-by-step for verification, facilitating the execution of each step, and avoiding noise in understanding the steps. Unsure quality directing tasks, create and run workflows intuitively and without specific technical knowledge.

Tallyfy

Tallyfy

tallyfy.com

Tallyfy eliminates chaos from your business processes. It's beautiful workflow software that turns your daily tasks and approvals into automated, repeatable processes – freeing up your time. Customers use Tallyfy to track any repeatable process. We can also help you run client-facing workflows - where your client needs to track a process (for a conflict-free experience) and also complete actions at their end with automated reminders to all.

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