Call Criteria
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
CallMiner
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
ModelFront
ModelFront AI enhances translation efficiency by identifying machine translations that need no human editing or review.
Rezo.ai
Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.
Recordia
Recordia is a cloud-based AI platform that records, transcribes, and analyzes conversations for compliance and customer insight while ensuring data security.
Loris
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
Voyc
Voyc is a speech analytics app that monitors and analyzes contact center interactions, enhancing compliance and quality management for regulated firms.
Cordless
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
Ender Turing
Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.
NUACOM
NUACOM is a hosted phone system for businesses, providing features like call management, IVR, call recording, and analytics to enhance communication and customer support.
Curious Thing
Curious Thing provides voice AI assistants for businesses to automate customer calls and engagement across various services and industries, enhancing efficiency and experience.
LegalTranslations.com
LegalTranslations.com is an AI tool for accurate legal document translation, offering certified services for firms and agencies, ensuring compliance and confidentiality.
KantanMT
KantanMT is a machine translation platform that allows organizations to create and manage customized translation engines for efficient and scalable translation processes.
Skit.ai
Skit.ai automates collection conversations for agencies and creditors using AI across voice, text, email, and chat in English and Spanish, enhancing recovery processes.
SPEEQO
SPEEQO analyzes speech and emotions to provide insights into user experiences.
Yactraq
Yactraq provides cost-effective speech analytics and tools for analyzing customer interactions, improving call center productivity, and understanding consumer needs.
Siena AI
Siena AI is an autonomous customer service platform that uses AI to manage customer interactions for brands in over 100 languages.
GetGloby
GetGloby is an AI-driven platform that translates and localizes marketing assets into over 100 languages, ensuring brand consistency and cultural accuracy.
Lingotek
Lingotek is a cloud-based translation management system that simplifies multilingual content management and integrates with various platforms for efficient translations.
Lingohub
Lingohub is a localization platform for developers and translators to manage and automate translation projects across multiple languages and file formats.
Easyling
Easyling is a website translation tool that simplifies localization with features like content extraction, real-time previews, and support for machine translation.
Invoca
Invoca is a platform that connects marketing and sales teams to track calls and optimize the sales process to increase revenue and improve customer experiences.
Qtee.ai
Qtee.ai transcribes call recordings and analyzes the text based on defined parameters to provide insights for operational effectiveness and decision-making.
Callbi
Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.
3CLogic
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
Glia
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
FranklyAI
FranklyAI integrates generative AI tools like ChatGPT into Microsoft Teams, offering training and custom solutions to enhance productivity and streamline workflows.
Palmate
Palmate is an AI-driven app that automates routine tasks to improve productivity and streamline workflows for businesses and employees.
Oscar Chat
Oscar Chat enhances customer support and marketing by using AI chatbots and customizable tools to engage website visitors and convert them into leads.
Snowfly
Snowfly offers gamification-based incentives and analytics to enhance employee engagement and retention, with tailored solutions and speech analytics for contact centers.
Solutions
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