Spiral
spiralup.co
Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.
Echoes
echoes.io
Echoes is an interactive platform for analyzing customer feedback, integrating with various CX data sources to enhance customer experience and drive innovation.
Hostcomm
hostcomm.co.uk
Hostcomm is a UK-based app providing hosted contact centre services with AI-driven omnichannel support for inbound and outbound communication.
Pivony
pivony.com
Pivony is a SaaS platform that analyzes customer feedback to provide actionable insights for improving retention and enhancing customer experience.
Cycle
cycle.app
Cycle is a platform for teams to capture and manage product feedback, integrating with tools like Linear and GitHub to enhance user insights and communication.
Cobbai
cobbai.com
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Zelta
zelta.ai
Zelta is an AI feedback hub that helps product and marketing teams identify key customer pain points from qualitative feedback sources.
Canvs AI
canvs.ai
Canvs AI transforms open-ended consumer feedback into actionable insights using advanced AI text analysis, helping businesses understand sentiments and improve decision-making.
DropThought
dropthought.com
DropThought app collects real-time feedback from customers and employees through various methods, enabling immediate responses and data analysis to enhance satisfaction and experiences.
SMG
smg.com
SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.
Edge
startedge.com
Edge is an employee-driven platform that turns frontline staff into brand promoters, automating customer feedback and sales competitions for multi-location businesses.
Zingly.ai
zingly.ai
Zingly.ai uses AI to optimize customer service operations, improving efficiency and satisfaction by streamlining communication between businesses and customers.
SalesLens
saleslens.io
SalesLens analyzes team conversations and sales data to provide insights and reports for performance improvement and coaching.
ContactEngine
contactengine.com
ContactEngine is a conversational AI app that automates proactive customer communications for large corporations across various industries.
Alivo
alivo.ai
Alivo automates customer communications for home service companies, improving lead capture, conversion, and customer satisfaction through AI-powered chat.
Whelp
whelp.co
Whelp is an app that uses AI chatbots and omnichannel messaging to reduce customer wait times by 60%, while providing advanced reporting for performance tracking.
Robylon AI
robylon.ai
Robylon is an AI customer support platform that automates 80% of queries across multiple channels, improving response times and reducing costs.
Rezo.ai
rezo.ai
Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.
CustomerSure
customersure.com
CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
Hippo
jungleworks.com
Hippo is a SaaS platform for customer engagement and marketing, offering chatbots, live chats, calls, and automated omnichannel campaigns.
DialOnce
dialonce.ai
DialOnce is an app that streamlines customer service communication, integrating tools for managing interactions and optimizing workflow across various platforms.
Helpshift
helpshift.com
Helpshift is a digital support platform enabling in-app customer assistance through features like live chat and feedback collection, streamlining support for mobile apps.
Ozonetel CloudAgent
ozonetel.com
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Webio
webio.com
Webio is an AI-powered platform that automates customer engagement for debt collection and management, enhancing interactions through chatbots and real-time messaging.
OvationCXM
ovationcxm.com
OvationCXM is a platform that helps businesses manage customer experiences by centralizing data, automating tasks, and optimizing customer journeys for improved satisfaction.
Outset
outset.ai
Outset is an AI-driven research platform that automates interviews and synthesizes data, enabling users to gain insights efficiently and rapidly from participant responses.
Inari
useinari.com
Inari is an AI tool that automates the analysis of customer feedback, identifying insights, trends, and feature requests to help teams prioritize product development.
Cloutly
cloutly.com
Cloutly is a review management platform for multi-location businesses to collect, analyze, and manage customer reviews across multiple sites.
Keatext
keatext.ai
Keatext analyzes customer and employee feedback to provide insights and AI-driven recommendations for improving experiences and engagement.
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