Keatext

Analyze feedback to create better people experiences. Keatext brings the voice of customer and employee into your day-to-day activities. Our platform is built for CX, marketing, and HR teams to understand large volumes of feedback -- think reviews, open-ended surveys, and contact center tickets. 1. Upload feedback with a seamless setup. You don't need to redesign your tech stack to understand the voice of customer and employee. Keatext fits right in as a cloud-based, standalone analytics platform. Upload your own data files or use our integrations to discover insights in minutes. 2. Understand the experiences you deliver. People are already telling you their experiences with your company. Identify blind spots and learn what you don't know is hurting the customers or employees you depend on. Find out key drivers that impact satisfaction. Advocate for smarter, data-driven decisions. 3. Recommend actions with the most impact. Suggest improvements with the most impact on people experiences. With AI-driven recommendations tailored to your business context, Keatext makes reporting easy. Download an insight summary that's ready to share with your team or manager.