babelforce
babelforce is a voice platform that integrates agents and automation, enabling businesses to automate tasks, deploy VoiceBots, and enhance customer service operations.
SimplyCast
SimplyCast is a communication platform that provides over 20 tools for managing outreach, including email, SMS, and automation to improve engagement and efficiency.
Cinareo
Cinareo is a SaaS app for efficient capacity planning in contact centers, enabling accurate resource management and financial analysis without relying on spreadsheets.
QStory
QStory automates resource management in contact centers, enhancing agent schedules and improving service delivery based on real-time demand and staff availability.
MiaRec
MiaRec provides quality management and conversation intelligence tools for contact centers, offering analytics, integration, and insights to improve customer service and operational efficiency.
VIER
VIER is an app that enhances customer communication and business processes by integrating AI and human intelligence for efficient task management and improved user experience.
ConnectPath
ConnectPath is an agent desktop tool for Amazon Connect call centers, allowing integration and activity reporting, designed for quick setup by system admins.
intalk.io
intalk.io is a customer interaction platform that enhances communication through quality monitoring and personalized service, improving customer satisfaction and loyalty.
OOPSpam
OOPSpam is a spam filtering app that uses machine learning to block unwanted submissions without CAPTCHAs, ensuring user privacy and seamless integration with various platforms.
1Fort
1Fort simplifies cyber insurance for middle-market businesses, allowing brokers to quote faster and helping businesses automate compliance to improve coverage and pricing.
Gridspace
Gridspace provides AI technology for speech and language understanding, focusing on voice tools for contact centers.
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