Page 16 - Top Intercom Alternatives

ThriveDesk

thrivedesk.com

Customer service software for people who care, from people who care. With ThriveDesk, effortlessly manage all your customer support requests in a single place so you can focus on driving business growth.

Midlap

midlap.com

Midlap is an online collaboration and brainstorming tool where we are solving the problem that arises due to switching between multiple apps to collaborate with your team. We solve this problem by providing tools like Whiteboards, Kanban Boards, Flow Diagrams, Files, Chat, Events, Gantt Charts etc under a single app. So no more switching between different apps and get more done with Midlap.

Messenger Bot

messengerbot.app

Messenger Bot is a multichannel marketing platform that combines eCommerce, email, social, and chat into one easy-to-use dashboard. Discover just how easy it is to revolutionize your customer's journey online. Start getting more leads and sales 24/7 with Messenger Bot.

Ocelot

ocelotbot.com

Ocelot is the trusted partner for AI-driven communications in higher ed. We collaborate with hundreds of public and private institutions across the U.S. to enhance student experiences by acting as the central link between campus systems and student engagement channels. Ocelot’s on-demand and multi-channel platform is purpose-built for higher ed, underpinned by an unrivaled, domain-specific knowledge base, flexible campus-wide integration, and advanced AI. We help schools unlock existing siloed data to provide more personalized and integrated student experiences that drive enrollment and boost student success.

Bevatel

bevatel.com

The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems and call centers that help them achieve their goals, provide better service and technical support to customers, and communicate with them in a faster and more professional way. Bevatel is considered the best Saudi company that provides call center services and solutions, customer service and technical support for many reasons that are unique to Bevatel and many of the advantages it provides to institutions and commercial activities. The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems and call centers that help them achieve their goals, provide better service and technical support to customers, and communicate with them in a faster and more professional way. Bevatel is considered the best Saudi company that provides call center services and solutions, customer service and technical support for many reasons that are unique to Bevatel and many of the advantages it provides to institutions and commercial activities. During the following paragraphs, we will learn in detail about the best call center system and why Bevatel is the best call center solutions and services company, let's go.

PageBot

thepagebot.com

PageBot is a GPT-powered chatbot that offers a range of features to enhance customer service on your website. Some of its key features include: 1. Engaging, Instant and pleasant conversations: PageBot provides instant responses to customer questions based on your website's content and any additional data you provide 2. Dynamic data retrieval: It can retrieve information from your existing knowledge-base. It supports most document types: PDF, PPTX, DOCX, Webpages, and even API calls to your backend. 3. Free plan: PageBot offers a free plan that includes 50 messages per month at no cost, making it accessible for small businesses. 4. Customizable appearance: You can customize the look and feel of PageBot using CSS overrides, ensuring it aligns with your website's design. 5. Multilingual support: PageBot supports conversations in 130+ languages, enabling you to cater to a global audience. 6. Tiny footprint: With less than 20kb of JavaScript, PageBot has a minimal impact on your webpage's loading speed. 7. Usage-based billing: PageBot offers a pricing model based on usage, allowing you to pay only for the messages you use beyond the free plan. This is For You If: 1. You want to spend more time on your products over handling customer service 2. You want to provide your visitors instant responses to their questions 3. You want to reduce support tickets on trivial questions.

Jekka.ai

jekka.ai

Jekka is an AI-powered chatbot that operates 24/7, speaking like a real human. It swiftly handles customer inquiries, guides purchases, and enhances conversions. Equipped with built-in logic and ticketing systems, Jekka can seamlessly escalate to human assistance when necessary. By leveraging your content, it delivers accurate and prompt responses while avoiding misinformation. With support for over 175 languages, Jekka empowers e-commerce sellers to boost sales and ensure customer satisfaction.

Web2Chat

web2chat.ai

Web2Chat is a dynamic AI-powered chatbot platform aimed at transforming the way businesses handle their customer support operations. Its key features include: 1. AI-Powered Responses: Web2Chat utilizes machine learning algorithms to learn from your website content, documents, or exported Notion files, generating precise and instant responses to user queries. 2. Seamless User Interaction: The platform hosts an organized inbox where administrators or customer executives can monitor all bot-user conversations. It includes features like user blocking for those misusing the bot and a "Mark all read" button to manage user messages effortlessly. 3. Multi-Source Bot Training: Web2Chat offers the flexibility to train the bot using various sources, including domains, Intercom, Gitbook, Zendesk articles, and files (PDF, txt, CSV, Markdown). It opens doors for the bot to have an extensive knowledge base. 4. Multiple Bots and Pages Management: The platform allows you to manage multiple bots, each assigned to different pages or websites. Each bot can be individually trained using different sources. 5. Free Plan Access: Web2Chat provides a free plan after registration, offering users an opportunity to explore the platform's potential before opting for a paid plan. 6. Status Indicators and Read Receipts: In non-bot sessions, status indicators and read receipts help understand user interaction better. It shows if the user is online and whether the user has read the executive's messages. Web2Chat's robust features aim to significantly enhance your customer service experience, ensuring timely, accurate, and efficient responses to your customers' queries.

GPT-Trainer

gpt-trainer.com

GPT-Trainer is an AI-powered customer engagement platform designed to improve customer service efficiency and personalization. It offers 24/7 availability, rapid response to inquiries, and significant cost savings by reducing the need for human customer service representatives. The platform supports a range of features including automated support, lead collection, meeting scheduling, and advanced analytics. GPT-Trainer is trusted by over 25,000 businesses and integrates seamlessly with various CRMs and messaging channels.

OnCustomer

oncustomer.asia

OnCustomer is the leading omnichannel communication platform in Vietnam. OnCustomer is more than a live chat tool. It is a platform where corporates connect with their customers using personalized content and extensive communication channels. OnCustomer is conducive to increasing real-time conversion rate, fostering revenue growth, and improving customer retention and loyalty.

NovoChat

novochat.co

NovoChat is an omni-channel chat platform that allows businesses to communicate with customers via WhatsApp, Telegram, Messenger and LINE.

JustReply

justreply.ai

JustReply is an AI powered customer support tool that allows early stage companies to have meaningful support conversations with users at scale.

Gridlex

gridlex.com

Gridlex's "Ultra Customizable All-In-One App Builder" offers a comprehensive solution for businesses seeking tailored operational efficiency. With standard apps including CRM, Customer Service, Help Desk Ticketing, and Master Data Management, Gridlex allows for extensive customization across fields, forms, UX, reports, and integrations to fit the unique needs of any organization. The platform stands out for its ability to consolidate various business functions into a single, cost-effective package, supported by a highly responsive customer success team to ensure seamless implementation and operation. This makes Gridlex an ideal choice for companies looking to streamline their processes and enhance service delivery through a customizable and integrated software environment. Product Description: >>ULTRA CUSTOMIZABLE APP BUILDER: * Custom Models: Develop database-like structures that can interlink with other models and fields for enhanced data management. * Custom Apps: Build applications that are uniquely suited to your business processes and requirements. * Custom UX: Create a user experience that is intuitive and bespoke to your organizational workflow. * Custom Forms: Design forms that align with your operational processes and user needs. * Custom Fields: Tailor data fields to match the unique data capture requirements of your business. * Custom Reports: Generate reports that are specifically aligned with your business metrics and analysis needs. * Custom Integration: Seamlessly integrate with other systems and applications to create a unified operational ecosystem. * Customization Support: Access dedicated support for tailoring the platform to meet your specific business needs. * Single Sign On (SSO) Integration: Simplify user access with a single authentication point across all applications. * Data Migration and Loading: Efficiently transfer and organize existing data into the Gridlex system for immediate usability. >>APP SUITE: * CRM: Manage customer relationships effectively with a comprehensive suite of CRM features. * Shared Inbox: Centralize communication channels to streamline correspondence and enhance collaboration. * Customer Service, Help Desk, and Ticketing: Deliver superior customer support through integrated service and ticket management systems. * IT Service Management (ITSM): Optimize IT services with tools designed for efficient ITSM processes. * Master Data Management: Consolidate and manage your organization's critical data for improved decision-making and operational efficiency.

DataKnowl

dataknowl.com

DataKnowl (https://www.dataknowl.com), an all-in-one intelligent Customer Service and Engagement Platform that combines a Cloud Phone System, an omni-channel Cloud Contact Center (Interaction Center), a simple and easy to use Support Ticket System with powerful AI-based Self Service & Automation features (V-Agent and V-Voice).

Keeping

keeping.com

Keeping is the world's first customer support platform integrated with Gmail. Assign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail. Founded in 2016 and based in New York, we built Keeping for teams that do more than just customer support. If you are busy juggling important customer requests with the rest of your job, then we're glad you found us, because we built Keeping for you.

Mojo Helpdesk

mojohelpdesk.com

Mojo Helpdesk makes customer service and IT support easy. Centralize requests, assign, automate, track progress, and get more done faster. The best alternative to managing requests with spreadsheets and emails, Mojo Helpdesk puts them all in a powerful but simple ticket tracking system. Cut down incoming requests with a self-service knowledge base, keep things organized by assigning and tagging tickets, and leverage automation for improved efficiency. Key Features: * Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve. * Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account. * Administration: Billing, security, add-ons, and more account settings available for admins. * Reports: View and manage different reports (dashboard, tickets count, aging summary, etc). * Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role. With over 2.5 million happy users, Mojo Helpdesk is the top choice for IT professionals and customer service managers, and agents. Used by small and medium-sized businesses, schools and educational institutions, healthcare organizations, government agencies, and many others. Get started in minutes, connect to your company or organization’s Google Workspace, and begin managing requests, creating knowledge base articles, managing assets, setting SLA benchmarks, tracking and reporting.

Hiver

hiverhq.com

Hiver is a powerful communication and collaboration platform that helps organizations using Google Workspace engage meaningfully with their customers, employees, and vendors. Teams using Hiver can efficiently manage multichannel communication, provide self-service, automate grunt work, integrate with their favourite apps, ensure SLA compliance, and gain real-time performance insights to drive better business outcomes. Without leaving Gmail, ever. Hiver's ease of use, zero learning curve, world-class security & compliance, and 24x7 top-rated support make it the trusted software for 2000+ companies worldwide. Flexport, Pluralsight, Harvard University, Appsflyer, Oxford Business Group, and Upwork, among others, are powered by Hiver.

DenserAI

denser.ai

Denser is a pioneering cloud application crafted for enterprise clients, empowering them to harness genAI capabilities with their own enterprise data. Denser enables users to pose comprehensive, conversational queries and obtain precise responses from their dataset.

Octocom

octocom.ai

Octocom is an AI customer support platform for e-commerce stores, automating customer support for routine tasks and freeing your team to handle only exceptional cases. One-click integration with major e-commerce platforms and help desks, pre-sale and post-sale AI support, and award-winning 24/7/365 live customer support to help brands of any size set up and integrate our AI - all without the exaggerated cost.

WorkHub

workhub.ai

WorkHub is an AI-powered team success platform that offers collaboration tools for remote teams to enable hybrid work, increase engagement, productivity, and employee morale. The platform is designed to meet all needs of connectivity, collaboration, and celebration with a single platform. It offers affordable conferencing, tickets, recognition, and rewards at 1/5th the price of other platforms. It also provides universal connectivity for internal and external team members with hassle-free audio/video conferencing and messaging features. Additionally, it has a ticketing system for managing team tasks and customer queries from a single place, with shared mailbox integration for offering seamless customer experience. WorkHub is an affordable solution for teams looking to increase efficiency and connectivity in the hybrid workplace.

Docsie

docsie.io

Docsie is a web-based documentation platform that enables businesses to build, maintain and publish excellent product documentation in multiple languages. This platform helps you analyze how your customers interact with your documentation and provide you with insights on how to improve your docs. If you can only imagine as your product grows, so do your product docs. Using documentation made in Docsie will make it easier for your customers to find relevant knowledge about your product in your documentation and make them happier in the long run and help you successfully retain them. Docsie also connects you to a state of art translation marketplace that also helps you translate your product docs with the help of certified translators, machine learning and advanced translation speed and accuracy improvement algorithms. Docsie is an all-in-one web-based documentation platform that enables companies to build, maintain, and publish excellent product documentation in multiple languages. Our platform also helps analyze how their customers interact with their documentation and provides them with insights on how to improve their docs.

VOCALLS

vocalls.ai

Automate any customer interaction. VOCALLS is an enterprise conversational AI platform that automates both online and offline customer interactions for elevated CX that saves money and increases revenue. Our AI solutions are designed to efficiently manage both inbound and outbound repetitive customer interactions so agents can focus on more complex tasks. AI can work around the clock to quickly process customer queries through voice, chat, and email. * Voicebot: Increase outbound and inbound calling. * Chatbot: Engage more customers. * Emailbot: Reallocate time spent reading and assigning emails. * LiveTranslate: Translate live so agents can help every customer. Our experts work closely with clients to design a solution that fits their needs and current tech stack, including IVR, CRMs, telephony, and CCaaS. We offer continuous support to ensure optimal performance.

Hyro

hyro.ai

Hyro is connecting the world, thousands of AI-powered conversations at a time. As the #1 Adaptive Communications company, we’re turning complex data into simple dialogue with natural language automation and computational linguistics. Enterprises across the U.S., including Baptist Health, Mercy Health and Rent.com, trust Hyro to replace their rigid, intent-based chatbots and IVR systems with adaptive conversational experiences that are simple, fast and scalable. Our vision is to automate digital interactions in any conversational setting, 24/7, so that companies can communicate easily, convert more, and collect actionable customer insights along the way.

Nrby

nrby.com

Nrby is the smarter way for mobile teams to communicate. Created by veterans of field operations with decades of experience, Nrby is designed to be easy and intuitive to use by field personnel, contractors and managers on mobile, tablet, and desktop. The app features powerful Location Intelligence capabilities, providing executives, directors and managers with a comprehensive overview of all projects, their status, tasks, worker safety and more. For more information please visit: https://nrby.com or email [email protected] to learn more.

Teneo Developers

developers.teneo.ai

Teneo, the SaaS Platform for Conversational AI, is a Development and Runtime Environment for productive teams. Find some shortcuts below: * Voice Bot & Contact center * Multi-Language Bot * Instant Messenger Bot * Bot Performance & Improvements * Collaboration & Prototyping * IT/HR & Shared Service Bot

AskHandle

askhandle.com

AskHandle is a personalized AI support system that leverages advanced generative AI and natural language processing (NLP). It provides an exceptionally user-friendly and straightforward way to create and manage AI-powered chatbots, enabling businesses to streamline and personalize both their internal and external customer support.

Upsellit

us.upsellit.com

UpSellit provides managed conversion optimization that helps the internet's biggest brands boost sales, capture new-to-file leads, stop abandonment, and increase new customer acquisition. In-house creative and development teams perfectly align UpSellit's technologies at targeted stages of the conversion funnel, serving as an extension of your marketing team. UpSellit's flexible pricing models lends itself to meet the needs of any businesses and allows retailers of all sizes to see the true impact conversion rate optimization. UpSellit's suite of manages services includes: - Email Remarketing - Incentivized Strategies - SMS Campaigns - Value-Driven Strategies - Cart Rebuilder Technology - Control Groups - Advanced AB Tests - Behavioral Parsing - Anti-False Safeguards

Locobuzz

locobuzz.com

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data. We contrive a one stop digital intelligence hub for your brand. This eases the efforts taken to drive your digital strategy and brand identity with structured and powerful analytics & visualizations, free from the excess of complex social data. We help you with Real Time Experience, Thought Leadership & Crisis Management. Locobuzz also, enables businesses to leverage from the power of machine learning and NLP for creating an interactive experience using multilingual chatbots. We believe that the potential of conversational commerce can refine productivity by incorporating human intelligence into machine by means of AI.

TITANPush

titanpush.com

INCREASE YOUR SITE ENGAGEMENT AND CONVERSION UP TO 20%! TITANPush is a platform with tools that help brands sell more through their websites and communicate better with their customers. In the app you will find: * HISTORY: Make available on your site the history of products previously visited by each client. Choose to display it from a floating bubble or integrate it into your site, customize the appearance of each element and configure the pages on which each one will be displayed. We also have a variant in the form of a retargeting pop-up! * MOST VIEWED: Show your customers the list of most-visited products on your website and generate an impulse in the purchase. Choose to show it in the form of a bubble or integrate it into your website, customize the appearance of the card, and set up the pages of your site where it will be available. * WEB PUSH NOTIFICATIONS: Send short messages that can reach phones and desktops at any time. You can send manual and automatic campaigns, segment your audience and choose between different types of delivery: Normal, Smart, and Scheduled. * POP-UPS: This shows an extremely striking pop-up window when it detects that the customer tries to leave the site. The window won't show up until then! The pop-up can include adjustable texts, fonts, colors, and images. * BANNERS: Communicate relevant messages on your site with custom text, fonts, and colors. You can also include a button with a configurable destination URL. You can choose as well days, times, and pages to give personalized visibility to each banner. * LINK PAGE: Communicate all your links with a master link. Create unlimited links by setting custom colors, text, typography, image, icons, and background. Visualize the number of clicks per button of your clients and hide buttons temporarily to recover them when you need them. * CHAT: Set up WhatsApp and Messenger contact buttons directly on your site. You will be able to configure the location of these buttons on the screen of your site, add text to the button and choose days and times to display them.

ShopPop

shoppop.com

ShopPop makes Messenger a powerful marketing channel for your business by starting and automating conversations at scale. When you connect ShopPop to your business, you will grow your audience, handle all conversations in one inbox and re-engage them to get more sales and generate better leads.