Cytracom
cytracom.com
Cytracom offers cloud-based VoIP and unified communications solutions for businesses, focusing on security, scalability, and compliance for managed service providers and SMBs.
Cradle.io
cradle.io
Cradle.io is a communication tool for businesses that enables sales and support teams to connect with customers easily, manage users, and access reporting insights.
Capturi
capturi.ai
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
Voxjar
voxjar.com
Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.
isorobot
isorobot.io
isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.
Collab
collab.com
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
Loris
loris.ai
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
Glia
glia.com
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
Truly
truly.co
Truly automates data entry in Salesforce by capturing all activity data and enriching it with AI, providing insights and analytics for sales processes.
Zingtree
zingtree.com
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Bandwidth
bandwidth.com
Bandwidth is a communications platform that helps enterprises deliver integrated global communication experiences reliably and efficiently.
Gradwell
gradwell.com
The Gradwell app offers cloud communication solutions, including hosted telephony, SIP, and business connectivity for businesses.
Convin
convin.ai
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
Calabrio
calabrio.com
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
Abstrakt
abstrakt.ai
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
Call Criteria
callcriteria.com
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
Worktual
worktual.co.uk
Worktual is a secure platform that combines cloud communications and AI automation to enhance team collaboration and customer engagement for modern businesses.
RSI
telecost.com
RSI is a communication management app that enhances call handling, analytics, and customer experience, integrating with various unified communications platforms.
Gryphon.ai
gryphon.ai
Gryphon.ai offers real-time conversation intelligence and compliance solutions for sales and customer service teams, ensuring compliance while enhancing call quality.
Provana
provana.com
Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.
CustomerSure
customersure.com
CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.
CallMiner
callminer.com
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
CYF
cyf.com
CYF app offers software solutions for quality assurance and improvement in call and contact centers, focusing on technology, affordability, and global reach.
Centrical
centrical.com
Centrical is an AI-driven platform for managing employee performance, offering microlearning, coaching, and gamification to enhance workforce engagement and productivity.
C2Perform
c2perform.com
C²Perform is a comprehensive app for contact centers, offering tools for quality assurance, coaching, learning management, and communication to enhance performance and team engagement.
EvaluAgent
evaluagent.com
EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.
Invoca
invoca.com
Invoca is a platform that connects marketing and sales teams to track calls and optimize the sales process to increase revenue and improve customer experiences.
Team on the Run
streamwide.com
Secure business communication app for messaging, file sharing, VoIP and push-to-talk calls, channels, real-time user location, task management, and mobile video streaming.
RingByName
ringbyname.com
RingByName provides VoIP phone services for businesses: calling, call routing/forwarding, voicemail-to-email with transcription, and conference calling.
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