Gradwell
The Gradwell app offers cloud communication solutions, including hosted telephony, SIP, and business connectivity for businesses.
Calabrio
Calabrio ONE is a cloud-based suite for contact centers that integrates workforce management, quality management, and analytics to optimize agent performance and enhance customer interactions.
ipSCAPE
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Enthu.ai
Enthu.ai is an AI platform for contact centers that monitors customer interactions, analyzes speech, and provides insights to improve agent performance and customer satisfaction.
Kasookoo
Kasookoo is a cloud-based phone solution that enables users to manage team communications via mobile and desktop, offering features like call routing and unlimited calls to the UK, US, and Canada.
Glia
Glia is a platform that integrates voice, digital, and AI for enhanced customer service across various communication channels, improving business interactions and insights.
Abstrakt
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
Call Criteria
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
CallMiner
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
Voxjar
Voxjar automates quality assurance for contact center calls using AI, providing evaluations and analytics to improve customer interactions and operational efficiency.
3CLogic
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
isorobot
isorobot is an enterprise management system that integrates over 10 modules to ensure organizational compliance with best practices and global standards.
MiaRec
MiaRec provides quality management and conversation intelligence tools for contact centers, offering analytics, integration, and insights to improve customer service and operational efficiency.
Loris
Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.
Truly
Truly automates data entry in Salesforce by capturing all activity data and enriching it with AI, providing insights and analytics for sales processes.
Cordless
Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.
Ender Turing
Ender Turing analyzes calls, chats, and video meetings to identify top performers, helping employees self-coach and improve their performance.
Bandwidth
Bandwidth is a communications platform that helps enterprises deliver integrated global communication experiences reliably and efficiently.
Cytracom
Cytracom offers cloud-based VoIP and unified communications solutions for businesses, focusing on security, scalability, and compliance for managed service providers and SMBs.
NUACOM
NUACOM is a hosted phone system for businesses, providing features like call management, IVR, call recording, and analytics to enhance communication and customer support.
Diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
Worktual
Worktual is a secure platform that combines cloud communications and AI automation to enhance team collaboration and customer engagement for modern businesses.
Cradle.io
Cradle.io is a communication tool for businesses that enables sales and support teams to connect with customers easily, manage users, and access reporting insights.
Collab
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
Invoca
Invoca is a platform that connects marketing and sales teams to track calls and optimize the sales process to increase revenue and improve customer experiences.
Vitel Global
Vitel Global provides a hosted VoIP/Hosted PBX phone system with international calling, call recording/forwarding, video conferencing, and AI-driven call/meeting transcripts, summaries, sentiment, and analytics.
Provana
Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.
Zenarate
Zenarate is an AI-powered training platform that offers simulations for customer service agents to enhance their skills and improve interaction quality.
CYF
CYF app offers software solutions for quality assurance and improvement in call and contact centers, focusing on technology, affordability, and global reach.
Scorebuddy
Scorebuddy is a quality assurance solution for contact centers that uses AI to analyze interactions, automate evaluations, and provide insights to improve customer service performance.
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