Page 11 - Top HelpCrunch Alternatives

Botifi

botifi.me

Chatbot constructor, automating sales, marketing and support on Telegram, Facebook Messenger, Instagram and others

Gerabot

gerabot.com

Gerabot - chat for the site, the designer of chat bots for messengers. * Chat for the site. * Constructor of chat bots. * Development of chat bots.

Tovie AI

tovie.ai

Tovie AI provides a wide range of AI-powered solutions specifically designed to improve engagement and service for businesses across several industries. Their offerings include custom chatbots and voice bots which can be applied to varied uses such as customer support in contact centers, public services, hospitality and insurance among others. The software also allows for seamless interaction with corporate data, improving business optimization potential. They propose tailored solutions for debt collection and enhanced retail services with a shop assistant feature. Their technology can also easily be adapted by mobile operators and applied in the banking sector. Keeping security as top priority, Tovie AIs financial services are certified valid and compliant with IBM. As part of their mission to boost digital business growth, Tovie AI presents a unique Generative AI expertise which can transform data into actionable insights, as demonstrated in their work with the University of Lincoln. They offer Tovie Platform and Tovie Cloud among their products. Overall, Tovie AI has shown strategic use of AI to drive businesses forward, as reflected in their success stories.

Tiny Talk

tinytalk.ai

Tiny Talk is a Software as a Service platform that enables users to build and deploy chatbots in minutes. It provides an intuitive interface and tools to create custom chatbots using large language models. Tiny Talk allows users to train their chatbots using their own data or documents, customize their behavior, and integrate them into websites, messaging platforms like WhatsApp, or other applications through APIs. Users can create knowledge bases, scrape web urls and generate leads from visitors. Overall, Tiny Talk empowers users to leverage chatbot technology to automate customer support, increase e-commerce sales, capture and qualify leads, collect feedback, offer technical support or streamline HR, business and onboarding operations of a workforce.

MinChat

minchat.io

Chat API/sdk that enables you to create chat functionality into your app or website within minutes saving you months of development time time. MinChat also comes with prebuilt UI's making it even easier to have chat functionality setup into your app or website.

LabiDesk

labidesk.com

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers. - Customizable HelpCenter with Articles & FAQ for Self Service; - HelpWidget with automatic replies, to reduce the number of incoming requests; - Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues; - Canned Responses/ Macros for your Agents; - SLA, Department and Agents Roles, and Routing.

BMC

bmc.com

BMC helps customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems. BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With our history of innovation, industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, we help organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead.

iAdvize

iadvize.com

iAdvize is the leading conversational platform powered by Generative AI for E-Commerce. iAdvize, the leading conversational platform, enables more than 2,000 e-commerce brands to deploy an immersive customer experience at scale powered by Trusted Generative AI, fostering conversation via messaging throughout the customer journey. Providing a comprehensive solution for pre-sales and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement. Established in 2010, iAdvize has 230 employees located across Boston, Paris, Düsseldorf, and Nantes (HQ).

Atlas

atlas.so

Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs. Here's a glimpse of how you can 10X your customer support using Atlas: * Customer Timeline: View a customer's entire journey in a single, easy to follow, chronological timeline. * Session Recording: A video is worth a thousand words. Let your customers show you rather than tell you with session recording. * Chatbot: Guide your customers through their journey by creating helpful and engaging chatbot workflows for any experience. * Help Center: Cut your workload in half by giving your customers answers to their most common questions through a self-serve help center. * Omnichannel: Chat, Email, SMS, Whatsapp, Slack: Talk to your customers where they already are from one simple, unified interface. * Reports: Track the quality of your customer support through easy to read charts sent directly to your inbox. * Keyboard First: Take any action and navigate throughout the app with just a few keystrokes.

MessageDesk

messagedesk.com

MessageDesk is a smarter, simpler, business text messaging app. We help organizations of all sizes get the job done with an easy-to-use business text messaging app built for service, sales, and support. Add texting to any business phone number including VoIP and landlines. Use MessageDesk's shared team SMS inbox and mass text broadcasts to get the right message to the right people at the right time. Streamline your SMS communication and save time with scheduled text messages, keyword-based autoresponders, automation, and pre-saved text message templates.

Qlik

qlik.com

Qlik is leading the way to the AI-powered enterprise, with powerful capabilities in data integration, quality, and analytics. With Qlik, organizations get more out of their data and deliver better business outcomes.

Tarvent

tarvent.com

Tarvent is a marketing automation and email marketing solution built for fast growing small businesses with limited budgets. Our goal is to provide the enterprise-level features of some of our biggest competitors at a price everyone can afford. In most cases, there is never a need to charge thousands of dollars for these advanced features, but they just don't cost that much to actually work. Our pricing is set in a similar fashion. If you're new, use the

WayMore

waymore.io

WayMore is an innovative all-in-one omnichannel marketing cloud platform, which consists of many different tools, aimed at increasing sales and reducing marketing costs. The high technology of the platform is based on data collection, analytics, automation, and digital marketing. WayMore is for all businesses, regardless of industry or size. The simple design of the platform makes the user experience very easy. How? * Place your customers at the center of a comprehensive approach. * Consolidate all your data sources. Analyze the data with the power of AI to understand better your audience. * Micro-segment your audience to maximize the engagement rate. * Communicate with each audience segment with the right channel, at the right moment, and with the right content. * Implement automations to avoid manual tasks. Why? * Turn prospect leads to loyal customers. * Save time & effort.

Emarsys

emarsys.com

Emarsys, now an SAP company, empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes. By rapidly aligning desired business results with proven omnichannel customer engagement strategies — crowdsourced from leading brands across your industry — our platform enables you to accelerate time to value, deliver superior one-on-one experiences and produce measurable results... fast. Emarsys is the platform of choice for more than 1,500 customers around the world. Join thousands of leading brands who trust Emarsys to deliver the predictable, profitable outcomes that their businesses demand and the highly personalized omnichannel experiences that their customers deserve. For more information, visit www.emarsys.com

Pipl.ai

pipl.ai

Pipl.ai is a cold email automation tool that helps businesses improve their outbound communication. It provides a suite of features to make the process easier, faster and more effective. Connect unlimited inboxes, enjoy free warm-up for all your accounts, built-in email validation and data cleansing, AI-powered sequence and template writer, and much more. The tool also includes features such as email validation and list cleansing, custom personalization fields, automated GIF, IMG and video personalization, AI-copywriting assistant, and more. It helps businesses land new clients, increase their bottom-line, scale their outbound campaigns, secure industry partnerships, and find investors for their next funding round. All of these features are designed to help businesses save time, increase their efficiency, and improve their ROI.

Oct8ne

oct8ne.com

Oct8ne is the only visual chat (livechat, chatbot & Messaging) with integrated catalog to show and recommend products in real-time to your customers. Offer 24/7 personalized assistance through human agents or chatbot through your social channels as well as on your e-shop. Integration with chatGPT for a more humanized experienced with our chatbot.

Chatling

chatling.ai

Empower your business with AI-powered chatbots that boost customer satisfaction, drive sales, respond instantly, and save your time - all without the need for coding expertise. Chatling helps you build custom chatbots instantly and deploy to any website without any coding involved.

webCRM

webcrm.com

Integrated business growth and customer management solutions. Increase revenue, nurture customer relationships & analyse performance with our award-winning CRM platform.

CM.com

cm.com

Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to communicate with each other through mobile channels. Conversational Commerce promises just that; you can be exactly where your customers are. Conversational Commerce is the smart combination of all the popular messaging channels, data tools, and payment solutions. It allows customers to contact businesses and finish the path-to-purchase within their favorite messaging channel. Have rich, efficient and customer-centric conversations with your customer on mobile, without any technological barriers. CM.com provides a smart combination of messaging channels, such as SMS, RCS, WhatsApp Business, and Apple Business Chat combined with a Customer Data Platform and other platform features. CM.com is one of the first Cloud Communication Platforms in the world with integrated Payment functionality. The CM.com platform can be used via API and Web App.

QuickMail

quickmail.io

QuickMail is a tool to automate your personal email outreach for sales and marketing. If you or your team are looking to build a predictable sales pipeline, reaching out to cold prospects by email in order to generate new leads, you'll love QuickMail. Whether you are in a meeting, on the phone, or even asleep, QuickMail will stay on top of your outreach, contacting the right number of prospects each day and following up with the ones who haven’t replied. That way, you and your team can focus on more important things, like moving engaged prospects further down the customer journey. With QuickMail, you get to send highly personalized emails straight from your inbox while enjoying the latest technology to maximize email deliverability.

HelpSpace

helpspace.com

For many years, we have worked as freelancers and supported customers with their daily problems. We took on the challenge of finding an affordable and practical solution as support software for self-employed and small organizations. On one hand, it frustrated us, but at the same time, it motivated us to create a solution. This is how HelpSpace was born.​Our software is perfect for startups and small businesses seeking a fast and professional solution for their customers' daily support requests. We also attach great importance to documentation. Users can quickly look up their knowledge database, and customers can learn more or browse through the instructions and blogs. We emphasize the following 4 points: - Set up a quick and easy help desk software in only a few minutes - Low investment with high benefits - Easy and intuitive to use - Your customer will love your new efficiency

Totango

totango.com

Totango is customer success software businesses can't outgrow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity, retention, and expansion. Prebuilt customer success programs that are embedded with industry best practices make it fast and easy to get started, customize to your business, and achieve critical business outcomes at each stage of the customer journey. The biggest customer success teams in the world—including SAP, Github, Schneider Electric, and Aircall—use Totango to integrate customer data for a 360-degree view of customer health, collaboratively manage their customer portfolio, and engage proactively and intelligently with their customers.

Acquire

acquire.io

Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling, Acquire empowers teams to proactively resolve complex sales, service, and support issues in real-time across all channels. With Acquire, businesses can continuously engage customers while minimizing resolution time and redundancy. Acquire’s flexible and scalable software suite meets the customer service, sales, and support needs of any business — on any device. Acquire is headquartered in San Francisco. The company’s customers span the globe and include several Fortune 500 brands. Acquire is backed by groups like Base10, S28 Capital and Fathom Capital.

FreshMail

freshmail.com

FreshMail is an innovative email marketing system that makes it easy to create and send online campaigns. Its intuitive user interface lets you design and customize beautiful newsletters that get attention and results. It also provides powerful tools to automate much of your work and gather insights into the behavior of your customers. Open a free FreshMail account today and put the power of email marketing to work for you.

Froged

froged.com

Customer Engagement platform where you can build customers' meaningful relationships using the best tools to scale your business. One of the best Business Messenger, Knowledge Base, In-app Messages, Advanced automation, and more in a single platform.

Workbooks

workbooks.com

Workbooks CRM joins up your entire business, helping everyone work better, work together, and work in the right way with a single cloud-based system. Marketing can generate more high-quality leads, sales can close more deals, finance can invoice quickly and easily, and support can deliver exceptional service. With secure anytime, anywhere access across all devices and seamless integration with your current systems, Workbooks gives your teams a single 360-degree view of your customers that helps them focus on the right things and get the real-time insights they need to make decisions. Workbooks helps you put customers at the heart of your business and build lasting, profitable relationships that grow long-term revenue in a sustainable way.

BotPenguin

botpenguin.com

Are we looking for a powerful and easy-to-use chatbot builder? Look no further than BotPenguin! Our AI-powered chatbot builder makes creating and deploying chatbots easy without any coding required. BotPenguin chatbots can answer customer queries, get leads, and provide customer support around the clock – all at a fraction of the cost of traditional customer service. Plus, you can manage it all through our easy-to-use, integrated system. We deliver omnichannel customer engagement solutions at near-zero cost. eCommerce businesses can use WhatsApp automation with Chatbot by Botpenguin to improve the customer service experience and push broadcast advertisements. The e-commerce sector will only grow in the coming years. To succeed, online sellers need to make the most out of their opportunities and the technology available. Automating specific processes can help retailers ensure they get the best results and increase customer satisfaction. Chatbot by Botpenguin can help e-commerce merchants eliminate some aspects of their job that they find boring, freeing up time to concentrate on other aspects of the business. At times we get lost or confused with customer service and the eCommerce process. Whatever is your customer care process, Chatbot by Botpenguin can assist you in improving your customer experience. Bots can guide your customers with the help of rich content such as FAQs, e-commerce product details, and tutorials. Chatbot by Botpenguin can help your customers discover new products, request customer service, schedule an appointment, etc.

Evie

evie.ai

Evie is the world's best AI Recruitment Coordinator helping recruiters take over the time-consuming work of interview scheduling while keeping the human touch. Marta Brockwell, Talent Acquisition Consultant of Siemens has this to say about Evie: “I schedule close to a hundred interviews a month and with Evie, I save 30% of my time! This has allowed me to focus on the really important tasks like candidate sourcing, and invest more time screening for the best talent to join our company. I also use Evie to automatically send the right information (attachments, instructions, etc.) to candidates and hiring managers, saving me even more time and ensuring a consistent experience for all our candidates and interviewers. Evie also interacted well with our candidates, providing a smooth candidate experience. The Evie team is incredibly responsive and a pleasure to work with.” Even with automation, recruiters today are still hard-pressed to juggle interviews, wow candidates & win the war for talent. 54% of recruiters want interview scheduling to be automated. Free recruiters from interview scheduling pain with Evie, the best-in-class interview scheduling powered by AI, enabling a collaborative experience between interviewers & candidates and achieve: • 10x faster in interview scheduling • 2x Reduction in Reschedule • 30% Time Saved in a Recruiter's Day Contact [email protected] to schedule a demo and a free trial.

nativeMsg

nativemsg.com

NativeMsg specializes in creating innovative conversational experiences for businesses using artificial intelligence (AI) and rich messaging channels. Our platform consolidates disparate communication channels like SMS, RCS (Rich Communication Services), Google's Business Messages, and social media into one unified interface, enabling businesses to engage with customers more effectively. These solutions help businesses improve customer service, enhance engagement, drive sales, and increase overall efficiency. In addition, NativeMsg provides analytics and reporting features that offer insights into customer behavior and interaction patterns. The platform can integrate with existing CRM systems, which helps businesses track and manage customer conversations more efficiently. These solutions are built around chatbots and AI, making interactions seamless, personalized, and instantaneous, with availability 24/7. Our technology is designed to be scalable and flexible, ensuring it can accommodate businesses' growth and changing needs across different industries.

Mevo

usemevo.com

Mevo is an easy-to-use chatbot builder that comes with rule-based and AI-powered options, lots of templates, and more. With Mevo, you can build and publish a chatbot page, and integrate it as a popup to your landing page in minutes without any coding experience, thanks to its user-friendly drag-and-drop interface. Mevo offers a variety of features to make your information-collecting experience smoother, including engagement analytics, session replays, and the ability to export your data in CSV format. You can also customize your chatbot with your own branding and set initial and fallback messages for your bot to use in case of no response.