ZoomSphere
zoomsphere.com
ZoomSphere is a digital marketing toolkit providing marketers with seven apps helping anybody to manage social media like a Pro! Whether you are a digital agency, brand or freelancer, with ZoomSphere you can manage multiple pages, profiles and accounts across social media platforms such as Facebook, Instagram, Twitter, LinkedIn, or YouTube. ZoomSphere tool is designed for teams to work more efficiently and save time. In the ZoomSphere App Store, you can find eight apps covering all your marketing needs: * Social Media Scheduler * Social Media Analytics * Social Media Benchmarking Tool * Leads Manager * Workflow Manager (kanban-style tool) * Notes App Every customer has different needs and that's why you can decide yourself whether your ZoomSphere experience will only include the Scheduler, a small number of apps, or the whole super combo. In any case, you get an unlimited number of connected accounts and pages. And you can try all apps in a 14-day free trial. ZoomSphere was based in Prague in 2011 and since then has taken on clients for example in the Czech Republic, Slovakia, Hungary, Italy, Romania, Spain, Poland, Austria, France, South Africa, United Kingdom, Netherlands, Belgium, or India!
Dixa
dixa.com
Dixa enables companies to deliver customer service as it is meant to be. Dixa helps customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa gives teams one unified view of all conversations, customers the convenience of reaching out on their preferred channel, and leaders the insights to continuously improve the service experience. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a highly-personalized service experience that scales as your business grows. Teams and their customers benefit from greater satisfaction while automation helps increase service efficiency and effectiveness, which ultimately delivers real business value. Dixa's dedicated customer success team ensures you are up and running quickly and partners with you on your journey to achieving what Dixa calls Customer Friendship. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, Hello Print, and Wistia. Learn more by visiting dixa.com. With customer recognition features, Dixa makes it possible to know your customers the second they reach out. Dixa does this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support. Flexible pricing and global scalability allow you to only pay for what you need and scale up or down without additional costs or effort. All conversation types (phone, email, chat, Facebook Messenger, Instagram, Twitter, and WhatsApp) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing. Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software. Built for inbound call centers, multichannel contact centers, and small businesses across the world, Dixa provides agents with the tools to deliver exceptional customer service resulting in stronger bonds between brands and customers.
easiware
easiware.com
easiware is: * An ADVENTURE that began in 2008 around a simple idea: successful companies are those that take care of their customers; * An AMBITION: to offer all employees who deal with customers a 360° solution that helps them achieve their objectives and demonstrate their talent; * A DESIRE: to work with existing or future love brands - from all sectors - who invent, innovate and make the lives of their customers more beautiful through this extra soul that they provide on a daily basis. * AN OBSESSION: offering an all-in-one customer relationship management and personalization platform – simple, effective, connected, engaging and endearing – for users in customer service and brand marketing departments. * A (SU)VITAMINATED TEAM: Matthieu Bouteiller, Brendan Natral and more than 50 other enthusiasts who love doing useful and serious things without taking themselves seriously More than 500 sparkling brands around the world rely daily on the French “all-in-one” easiware platform to better support their customers, respond to them in a personalized way that meets their expectations, manage their satisfaction, and build loyalty. Among the brands that trust us: Galeries Lafayette, Caudalie, NUXE, Meetic, Promod, Petit Bateau, Nature & Découverte, Bonduelle, Michel et Augustin, la Gendarmerie Nationale, Engie, La Grande Récré, EFFIA Stationnement, SNCF, Florajet, Groupe Beaumanoir…
Wabots
wabots.in
Wabots is a WhatsApp Automation tool which helps the business to reach all the WhatsApp users. Wabots is a user friendly software to send WhatsApp messages to a number of contacts for a very less cost. Wabots can make you send messages to saved/unsaved contacts with attachments likes pictures, audio, videos and documents. This is a very simple and easy learning tool that can bring remarkable reach to your business.
Enchant
enchant.com
Better conversations with your customers. Our customer-centric products help you provide AI‑powered support with a personal touch. Omnichannel shared inboxes, knowledge bases & live chat. All in one intuitive platform. For teams of all sizes.
LabiDesk
labidesk.com
LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers. - Customizable HelpCenter with Articles & FAQ for Self Service; - HelpWidget with automatic replies, to reduce the number of incoming requests; - Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues; - Canned Responses/ Macros for your Agents; - SLA, Department and Agents Roles, and Routing.
Hiver
hiverhq.com
Hiver is a powerful communication and collaboration platform that helps organizations using Google Workspace engage meaningfully with their customers, employees, and vendors. Teams using Hiver can efficiently manage multichannel communication, provide self-service, automate grunt work, integrate with their favourite apps, ensure SLA compliance, and gain real-time performance insights to drive better business outcomes. Without leaving Gmail, ever. Hiver's ease of use, zero learning curve, world-class security & compliance, and 24x7 top-rated support make it the trusted software for 2000+ companies worldwide. Flexport, Pluralsight, Harvard University, Appsflyer, Oxford Business Group, and Upwork, among others, are powered by Hiver.
iAdvize
iadvize.com
iAdvize is the leading conversational platform powered by Generative AI for E-Commerce. iAdvize, the leading conversational platform, enables more than 2,000 e-commerce brands to deploy an immersive customer experience at scale powered by Trusted Generative AI, fostering conversation via messaging throughout the customer journey. Providing a comprehensive solution for pre-sales and customer support, iAdvize has one mission—to connect brands and their customers through meaningful conversations. Major brands like Samsung, Nespresso, OtterBox, Hyundai, and Decathlon have deployed the platform to increase their online revenue, reduce their operational costs, and build customer loyalty and engagement. Established in 2010, iAdvize has 230 employees located across Boston, Paris, Düsseldorf, and Nantes (HQ).
Forumbee
forumbee.com
Forumbee is a modern cloud-based community platform which allows to create a branded online community with Q&A, discussions, idea generation and knowledge base articles.
Onepilot
onepilot.co
Onepilot mission is to revolutionize how brands interacts with their customers by making Customer Care Outsourcing simple and flexible. We exist to provide customers with efficiency, transparency and reactivity in their relationships with top brands. From small businesses to blue chip companies, over 2 million end users contacted Onepilot over the past year, getting a qualitative, instant and 24/7 answer across all channels: mail, chat, phone, or social networks. Set up in 72 hours. Omnichannel. +200 clients in France, UK, Germany, Spain.
DevRev
devrev.ai
DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most — and creating a company-wide culture of product and customer-centricity. Unlike generic tools, DevRev took a blank canvas approach to collaboration, search, GenAI, and analytics, enabling SaaS companies to ship faster for the largest business impact — with continuous development, roadmapping, prioritization, customer engineering, and more. DevRev is used across departments in thousands of companies and can coexist with or replace your tools, bringing information symmetry, streamlining collaboration, and converging teams. DevRev was founded in October 2020 and raised over $85 million in seed money from investors such as Khosla Ventures and Mayfield, making it the largest in the history of Silicon Valley. It is led by its co-founder and CEO, Dheeraj Pandey, who was previously the co-founder and CEO of Nutanix, and by Manoj Agarwal, DevRev's co-founder and former SVP of Engineering at Nutanix. DevRev is headquartered in Palo Alto, California, and has offices in seven global locations.
11Sight
11sight.com
Very few organizations pay attention to optimizing the customer journey from the first engagement. Even though, your first meeting with a prospect represents 80% of your deal's success. Introducing 11Sight's #1 Inbound Video Call and Customer Engagement Platform for Revenue Teams. Convert more qualified leads and nail that first meeting with 11Sight. Call us now at https://11sight.com/sales All it takes is one click from any online channel.
Chatwith
chatwith.tools
AI chatbot that does more than just chatting. Plug in your content and data sources. Integrate with your services. Create a custom AI chatbot that not only chats but converts. Zero coding, on your website in minutes. Chatwith is an AI chatbot builder. It reads files, scrapes web addresses provided by you and connects to your services to let customers interact with your business through text. You can train your chatbot on any website address you want (eg. a public Notion link). Chatwith is meant primarily to be installed on websites, but can also just share it using a link or even create your own personal assistant!
CM.com
cm.com
Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to communicate with each other through mobile channels. Conversational Commerce promises just that; you can be exactly where your customers are. Conversational Commerce is the smart combination of all the popular messaging channels, data tools, and payment solutions. It allows customers to contact businesses and finish the path-to-purchase within their favorite messaging channel. Have rich, efficient and customer-centric conversations with your customer on mobile, without any technological barriers. CM.com provides a smart combination of messaging channels, such as SMS, RCS, WhatsApp Business, and Apple Business Chat combined with a Customer Data Platform and other platform features. CM.com is one of the first Cloud Communication Platforms in the world with integrated Payment functionality. The CM.com platform can be used via API and Web App.
Airdocs
airdocs.io
AIRDOCS helps businesses like yours to develop targeted, engaging personalised communications and notifications by making it easy to use your in-depth customer data like gender, age, location, product purchase history and buying patterns. By being cloud-based, AIRDOCS can provide small and medium enterprises with a full suite of large-enterprise functionalities – along with the greater flexibility, speed-to-market, and lower costs needed by SMEs. AIRDOCS allows you to create messaging in different media formats (PDF, HTML, text & video), implement multi-channel delivery of print, email, SMS, and DocuSign services. Every document, email, text message, statement, contract or push notification you send is all part of the larger, ongoing conversation with your customer. Turn to AIRDOCS when your needs outgrow your capabilities. We’ll help you succeed with our multi-channel, next-generation communications cloud platform for unprecedented deployment flexibility and complete control over communications. It's so simple with AIRDOCS, the clever correspondence platform
SuperDesk
superdesk.ai
SuperDesk – a generative AI powered IT and customer service desk experience built on top of your native cloud platforms with components like AWS Bedrock and Databricks DBRX and with connections to your platforms for IT and customer service management like ServiceNow, Freshdesk, Zendesk, Salesforce, Hubspot and more. SuperDesk is meticulously designed to cater to the dynamic needs of businesses across the spectrum, from burgeoning startups to established global enterprises. SuperDesk platform’s scalability is central to its architecture, enabling personalized automation solutions that evolve with your business. Discover how SuperDesk can elevate your operational efficiency by exploring its tailored solutions across various industries and organizational sizes.
Kore.AI
kore.ai
Kore.ai is a leading provider of advanced AI with a decade of experience in helping enterprises realize business value through the safe and responsible use of AI. The company’s innovative platform, no-code tools and solutions are used to deliver end-to-end customer and employee experiences from automated to human assisted and to build generative AI enabled applications. Kore.ai takes an open approach allowing companies to choose the LLMs and infrastructure that best meet their business needs. Trusted by over 200 partners and 400 Fortune 2000 companies, Kore.ai helps them navigate their AI strategy. The company has a strong patent portfolio in the AI space and has been recognized as a leader and an innovator by top analysts. Headquartered in Orlando Kore.ai has a network of offices to support customers including in India, the UK, Middle East, Japan, South Korea, and Europe.
Bloomfire
bloomfire.com
Bloomfire is a secure knowledge engagement platform that empowers teams to find information fast. Eliminate shoulder taps, frantic Slack requests, and repetitive questions by giving your team the knowledge they need, when and where they need it. Users can upload content in any format (including word documents, PDFs, videos, audio recordings, and slide decks) or create new content directly in the cloud-based platform. Bloomfire deep indexes every word in every file--including words spoken in videos-- so that users can quickly find what they’re looking for. Whether you’re looking to share knowledge across your entire company or within departments, Bloomfire helps break down silos and make information accessible to everyone who needs it. Bloomfire is currently powering the knowledge sharing efforts of leading companies including FedEx, Jackson Hewitt, Delta Faucet, and King's Hawaiian. Results customers have achieved using Bloomfire include: - Saving employees an average of 30 minutes a day looking for information - Decreasing the number of customer service calls placed on hold by 50% - Increasing client satisfaction by 30% - Reducing internal emails by up to one third - Democratizing insights and research across lines of business
SentiOne
sentione.com
SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums, and blogs) globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform.
Product Fruits
productfruits.com
Product Fruits is the AI-driven platform designed to supercharge product growth. They provide product adoption and engagement flows that simply work. Automatically onboard users, guide them to unlock the full value of the application, and watch conversions soar. Their powerful feature set includes: * AI-powered PRODUCT TOURS & WALKTHROUGHS for guiding users step by step through the UI * HINTS, BEACONS & TOOLTIPS for highlighting new features, delivering tips, and providing contextual support * ONBOARDING CHECKLISTS for showing users the progress of their onboarding journey * IN-APP ANNOUNCEMENTS for publishing important news directly in the application * IN-APP NEWSFEED for keeping users up to date * NPS & SURVEYS for measuring satisfaction and capturing insights directly in the product * USER FEEDBACK WIDGET for tracking moods as well as making it easy for users to report bugs and share ideas * HELP CENTER (Life Ring Button) for providing one centralized location for all onboarding and support documentation, as well as any 3rd-party chat widget * KNOWLEDGE BASE for allowing users to solve problems without having to contact support * CUSTOM EVENTS for triggering flows based on user behavior in the application * USER SEGMENTATION for tailoring experiences to personas and showing different content to individual cohorts * ANALYTICS for understanding where users get stuck, what they like, and what needs improving * Product Fruits editor was built with a non-technical user in mind, and they don’t need any coding skills to create beautiful onboarding experiences. They are serving companies big and small all over the world, helping them to improve product adoption, increase conversions, reduce churn, and lower support tickets.
CX Genie
cxgenie.ai
Boost your customer support with CX Genie. CX Genie is the customer support platform that delivers exceptional customer experiences across every touchpoint through our AI-powered personalized solutions, including custom chatbots, ticket management, help desk, and more to automate tasks and personalize customer interactions. Reduce support costs, improve efficiency, and grow sales for your business.
InsertChat
insertchat.com
InsertChat is an advanced AI-powered chat widget designed to enhance user engagement and streamline customer support on your website. By integrating seamlessly with your existing site, InsertChat provides a dynamic and interactive way to connect with your visitors, offering real-time assistance and personalized interactions. * AI-Powered Responses: Utilizes advanced artificial intelligence to provide accurate and timely responses to user queries, ensuring a high level of engagement and satisfaction. * Seamless Integration: Easily integrates with various website platforms and technologies, making implementation straightforward and hassle-free. * Customizable Widget: Allows you to tailor the appearance and behavior of the chat widget to match your website’s branding and style. * 24/7 Availability: Provides round-the-clock support, ensuring your users can get help whenever they need it, without requiring human intervention. * Multilingual Support: Offers support in multiple languages, making it accessible to a global audience and enhancing the user experience for non-English speakers. * Analytics and Insights: Tracks user interactions and provides detailed analytics to help you understand user behavior and improve your support strategies.
Huggy
huggy.io
Automate your services and centralize them on a single platform. Create chatbots to respond at any time, avoid accumulating tickets, organize your contacts, and track the results.
Alphachat
alphachat.ai
AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour. The value the product provides: Increase your customer support efficiency in messaging channels. * Measure and increase resolution rate. * Reduce agent workload and leave FAQ answering to the AI. * Increase deflection rate in chat. * Put repetitive tasks on autopilot. * Cross reference chat resolution data to your call center data. Make customers happy * Immediate answers to questions 24/7 * Intent detection and Natural Language Understanding. * Measure AI answer quality. * Answers in every language. * Bot-to-human handover with built-in live chat. Set it up in less than an hour. * Templates for different industries (SaaS, eCommerce, finance, telecoms). * AI suggests improvements into your training data. Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).
Leadoo
leadoo.com
Leadoo is a conversion platform that turns passive website traffic into active leads and tangible business outcomes. With 83% of buying decisions happening online, opportunities for website conversions have never been higher. But most site visitors are passive and not ready to buy. On average, 98% of site visitors leave without converting. These low conversion rates can plague performance. So they’re on a mission to align and empower marketing and sales teams to convert better and create new commercial efficiencies together. They do this through: * Engaging onsite bots to drive conversion journeys * Powerful personalization to improve user experience * Company identification to identify prospects * User journey mapping to map sales cycles * Analytics to understand users * AI to answer user questions automatically based on site content * Sales alerts to support commercial teams * CRM integration to bring it all together * Leadoo also comes with a dedicated team of conversion experts who set up and constantly optimize conversion journeys through the site. For 800 Leadoo clients over their first 12 months with them, they found the average increase in base conversion rates was 74%. In simple terms, Leadoo provides all the tools and insights needed to: * Identify website visitors * Activate them onsite * Nurture them during their buying journeys * Ultimately convert more of them into customers
Quadient
quadient.com
Quadient AP Automation by Beanworks gives accounting teams, from CFOs to AP professionals, the ability to work together from anywhere. With Quadient AP, you can reduce follow-ups, eliminate 83% of data entry with AI-powered data capture, and cut invoice processing costs by 86%. Strengthen AP controls with approval workflows for POs, invoices, and payments that automatically route requests to the right staff members at the right time. With greater control and better visibility across AP, you can reduce risks and hold all departments accountable for following finance processes.
Froged
froged.com
Customer Engagement platform where you can build customers' meaningful relationships using the best tools to scale your business. One of the best Business Messenger, Knowledge Base, In-app Messages, Advanced automation, and more in a single platform.
NapoleonCat
napoleoncat.com
Moderate, publish, analyze, grow – with an all-in-one social media management platform that connects your teams and untangles your workflows. Your search for a reliable, all-in-one social media management tool ends here. * Manage multiple social media channels. * Automate customer service. * Schedule social media publications. * Analyze marketing results. * Monitor and benchmark against competitors. * Collaborate within teams and freelancers. * Automate reporting processes. NapoleonCat currently integrates with Facebook, Messenger, TikTok, Instagram, LinkedIn, YouTube, and Google My Business.
Hatch
usehatchapp.com
Hatch is the only customer communication platform designed for bottom-line growth. With your outreach and follow-up on autopilot, plus custom AI agents that text with your leads and customers, you can turn more leads into appointments, sales, and repeat customers without the overhead costs. Satisfy customers, alleviate employee burdens, and scale your revenue with Hatch.
Skit.ai
skit.ai
Skit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat, in both English and Spanish, powered by Generative AI—interacts with consumers in their preferred channel, elevating consumer experiences and consequently boosting recoveries.
© 2025 WebCatalog, Inc.