Page 5 - Top Gridspace Alternatives
HappyFox
happyfox.com
HappyFox is a practical help desk software which provides multi-channel support for customer requests coming from email, web, phone and social media. HappyFox integrates with business applications for Accounting, customer feedback, CRM, commerce and so on. iOS, Android and Windows version of the app enable to provide support through smartphones and tablets. Community forums and knowledge base helps customer provide instant support and connect with each other.
Whippy
whippy.ai
Whippy is a powerful SMS & Email communication platform, designed to elevate business productivity and customer engagement with Automation & AI-driven technology. Key products include Team Inbox, Campaigns, Automations, AI Integration, Sequences, Flows, and Reviews. Whippy's all-in-one solution streamlines communication, seamlessly replaces multiple tools, and empowers businesses to enhanced productivity and maximize their growth.
Verint
verint.com
Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Verint's solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. They help their customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap.
Tenfold
tenfold.com
Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity. Tenfold works with dozens of cloud and on-premise telephony providers (Avaya, Genesys, Cisco, RingCentral, Nice InContact, etc) and most market-leading CRMs (Salesforce, MS Dynamics, ServiceNow, Zendesk, Netsuite, Sugar, Bullhorn, and Tier 1). Since we use your existing phone system, there are no extra or variable charges. The breadth of integrations gives you the freedom to change your underlying stack over time without having to compromise the agent experience or the quality of data you capture.
Terminus
terminusplatform.com
The old way of doing things isn’t working anymore. And, you can’t afford to fall behind. B2B strategies have evolved and the rules to the game have changed. You need the platform, the experts and the tactical playbooks to get you where your business needs to be, especially with the increased pressure to be more efficient with every dollar. Terminus is a platform built for your success. It helps your team meet accounts throughout their entire lifecycle, you need a platform rooted in first-party data that surrounds buyers with engaging digital experiences from account acquisition to expansion and renewal. Our engine is built to drive ROI, minimize fraud, prioritize brand safety, and turn intent into relevant, actionable insight for GTM teams.
Connectly.ai
connectly.ai
Connectly allows businesses to easily create and send automated, interactive, and personalized marketing campaigns through WhatsApp at scale. This promotes a 2-way conversation (unlike SMS & e-mail), where prospects and customers can choose their buying journey, increasing engagement alongside conversions. Connectly also centralizes customer communications in a unified inbox - across WhatsApp, SMS, Facebook Messenger, and Instagram – enabling companies to segment their audience and make data-driven decisions based on its smart reporting.
CommPeak
commpeak.com
Discover the Power of CommPeak: Your Ultimate Cloud-Based Communication Solution At CommPeak, they are on a mission to revolutionize cloud-based business communication, making it easier and more affordable than ever before. They are dedicated to empowering individuals and businesses like yours with superior quality products and services that drive success. Here's why CommPeak stands out as the ultimate solution for your communication needs: || Cloud Contact Center Solutions That Boost Sales CommPeak simplifies business communication with their highly customizable cloud-based contact center solutions. Whether you're focused on inbound, outbound, or blended call centers, their innovative tools are designed to meet your unique business needs. With CommPeak, you can enjoy the following advantages: * Global Coverage: Expand your reach with their worldwide A-Z SIP termination services, featuring 10 regional switches, in-country dialing numbers, and local DIDs for over 75 countries. Experience consistently higher-quality calls. * Secure and Reliable: Operate with confidence using their enterprise-ready call center cloud solutions. They prioritize the security of your data with end-to-end encryption and adherence to international security standards. Their products are scalable and reliable, ensuring you reach your customers stress-free. * Superior Quality Commitment: Benefit from their direct connections with tier 1 providers and customizable call center cloud solutions. They offer in-house, proprietary services that enable shorter, faster global routing, backed by dedicated support 24/7/365. || Cost-Effective Global Cloud Communications As a global cloud contact center provider, CommPeak always delivers highly competitive prices. But what truly sets us apart from other cloud VoIP providers is their commitment to your success: * Custom Solutions: CommPeak offers custom, cost-effective contact center solutions tailored to your business. Say goodbye to the hassle of working with multiple telecom providers – they provide a full suite of cloud-based services to meet all your communication needs. * Live Support: Access a live support team 24/7/365, dedicated to maximizing your operational success. They are here to help you every step of the way. * Rapid Deployment With CommPeak, you can have your contact center up and running in as little as two business days, ensuring you're always ahead of the competition. Their modularly available solutions enable companies to create highly customized solutions based on your unique business models. * CommPeak Dialer - Optimized for top performance with automation, real-time analytics, customization, lead-agent matching, monitoring, and 50+ CRM integrations. * VoIP Services - Elevate your communication with their VoIP services: superior quality, competitive rates, global coverage, and 24/7 support. * Cloud PBX - Optimize your operations with their Cloud PBX: real-time analytics, queue management, rapid setup, and a built-in softphone for efficient communication. * DID Numbers - Enhance communication with their local DID numbers: rapid activation, extensive capabilities, and an intuitive user portal with detailed analytics. * SMS Platform - Boost your SMS campaigns with their user-friendly platform: extensive analytics, personalization, and easy API integration for effective communication. * LookUp - Stop wasting time and money on invalid numbers! Retrieve detailed information on any phone number and its validity via API or their friendly panel. * Speech-to-Text - Top-tier transcription accuracy with their machine learning-powered solution, supporting 75+ languages, advanced keyword search, and robust noise handling.
500apps
500apps.com
CRM.io by 500apps is an advanced CRM Software to Drive more sales and grow your business faster with the best cloud-based Customer Relationship Management software. Get access to 50 apps for $14.99 per user. Features: 1. Lead Management: Lead Management Software could add and manage all your leads at one central location. Easily manage customer information and nurture customer relationships using best-in-class contact management features. Close more deals with less work. 2. Contact Management Software: Contact Management Software by CRM.io could manage customer information and grow stronger customer relationships from one central location. 3. Account Management Software: Smart Account Management Software understands your customer’s business needs and win more deals with a strategic view of key accounts in your sales pursuits. 4. Deals Management: Deal Management Software could track, manage, and win more deals with the growing business. 5. Sales Automation Software: Sales Automation Software for growing businesses to easily automate complex sales processes. Smart, powerful sales automation, Save time, streamline your sales process, and scale your business by automating your sales and business workflows in minutes.
Chatsimple
chatsimple.ai
Chatsimple, an AI agent for inbound sales & support who engages with your website visitors to understand their needs. It provides clear answers to their questions, showcasing the value your business offers, helps you follow up with personalized email and guides them towards making a purchase, if not then, soon or later. * Promotes your products and services * Makes sure quality leads flow in 24/7 to your CRM * Books meetings with the qualified leads * Understand your visitor's needs and wants * Convert leads with hyper-personalized email That's Chatsimple - The autonomous sales agent for your website
TalkChief
talkchief.io
Talkchief is the ultimate solution for all your team's communication needs. With Talkchief, you can easily manage all of your team's chats, video calls, and file sharing, all in one powerful and intuitive platform. Whether you're collaborating on a project, conducting a virtual meeting, or just need to quickly share a file, Talkchief has got you covered. Say goodbye to juggling multiple communication apps and hello to streamlined, effortless teamwork. With Talkchief, you can enjoy a host of features designed to make your team's communication seamless and efficient. From HD video and audio calls to real-time chat, screen sharing, and file storage, everything is at your fingertips. Plus, with cross-device compatibility, you can access your conversations and files from anywhere, whether you're on your desktop, laptop, or mobile device. So you can stay in touch and productive, no matter where you are. At Talkchief, we understand that great communication is the foundation of any successful team. That's why we've created a platform that is both powerful and user-friendly, ensuring that everyone on your team can easily stay connected and productive. So if you're looking for a better way to communicate and collaborate with your team, give Talkchief a try today and experience the future of team communication!
DCDial
dcdial.com
Our cloud-based contact center solution helps companies reach millions of customers via interactive text and voice. Our highly customizable solution boasts an intuitive and user-friendly interface that allows our clients to design and deploy sophisticated communication strategies quickly and with relative ease. We help our clients boost productivity, enhance efficiency, and increase profitability by automating business processes: sales and marketing, scheduling, announcements, payment processing, and more. Based in Atlanta, Georgia.
DocsBot
docsbot.ai
DocsBot is an AI-powered chatbot that helps automate customer support and improve team productivity. It allows businesses to provide detailed and direct answers about their products, including code examples and formatted output. DocsBot can be easily added to websites through embeddable widgets and offers features like custom copywriting, where a customized ChatGPT is trained to know everything about a product, assisting in generating high-quality content. Additionally, DocsBot can reply to support tickets, serve as an internal knowledge bot, and be integrated into products via a powerful API.
Aviso
aviso.com
Aviso AI is an integrated revenue platform that helps modern sales organizations and revenue teams close more deals, drive revenue growth, and mitigate risk through patented AI guidance. As the industry leader in AI-based revenue operations solutions, Aviso AI is the only player with the most comprehensive set of intelligent tools and solutions for sales, marketing, and customer success teams that uncovers the hidden revenue opportunity from each customer. The Aviso AI platform can be divided into six core pillars: 1) Predictive Forecasting 2) Deal Intelligence 3) Activity & Relationship Intelligence 4) Conversational Intelligence. 5) GTM and Customer Collaboration 6) CRM Automation Our platform is flexible and scalable to configure any complex customer hierarchies. Sales leaders, managers, and reps all benefit from using our pipeline management, forecasting, deal collaboration, and conversational intelligence tool. With Aviso, sales teams can set goals, unify forecasts, guide deals, and course correct for success. In the era of virtual selling, sales teams deserve a platform that can enable their success working remotely. Powered by cutting edge Auto-ML, NLP, and a deep time series database, the Aviso platform combines the best of human and artificial intelligence to guide selling. Companies like Honeywell, Dell, LaunchDarkly, Elastic, RingCentral, Microsoft GitHub, FireEye have all seen great results using Aviso, such as an average of 20% increase in deal win rates. Find your Revenue True North with Aviso AI.
Capacity
capacity.com
Every company has customers and employees who need support. As demands rise, so do the tickets, emails, and phone calls that need attention—creating a repetitive, expensive, and painful support process that leaves customers waiting and teams overwhelmed. Capacity is a support automation platform that uses practical and generative AI to deflect tickets, emails, and phone calls—so your team can do their best work. We offer solutions for self-service, agent assist, and campaigns & workflows to over 2,000 companies worldwide. Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform, powered by technology and talent from Cereproc, Denim Social, Envision, Linc, Lucy, LumenVox, SmartAction, and Textel. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. We’re proudly headquartered in St. Louis.
Cordless
cordless.io
Cordless is a modern cloud-based call centre for customer support teams with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations. With the transcriptions out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with the most popular CRMs, Cordless allows customer support managers to QA better, identify opportunities for training, Cordless is a modern cloud-based call centre for customer support teams with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations. With the transcriptions out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with the most popular CRMs, Cordless allows customer support managers to QA better, identify opportunities for training, spot the trends in customer queries and communicate with the broader team.
SOCi
meetsoci.com
SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected. Through the use of best-in-class generative AI and machine learning, the SOCi Genius platform provides multi-location enterprises actionable insights and recommendations while automating their most important workflows at scale. With SOCi, businesses can strengthen their digital presence across local search and social pages while protecting their online reputation driving improved customer engagement and market leading results. SOCi’s scalable and centralized platform technology provides every tool necessary for multi-location and multi-family businesses to manage their localized marketing efforts including: Intuitive Dashboard - upon signing into SOCi, users are greeted with a high-level, yet comprehensive and easy to read dashboard highlighting analytics, content performance across all locations using SOCi, conversations and comments that need attention, recent reviews, and more! * Listings: Take your local search visibility to new heights by ensuring accurate & consistent information across 100s or 1000s of business listings. * Listening: Discover and build an authentic content strategy, rich audience profiles and prove ROI of your campaign strategy with Listening. Listen in to your competitors, create sentiment analysis, and user-generated content all from with SOCi. * Local Pages/Locator: Deliver a branded and localized consumer journey, from awareness to conversion, across thousands of search-optimized pages. * Reviews: Coordinate brand-consistent responses to reviews, track review sentiment, and monitor competitive reputation insights to transform your reputation, everywhere. * Social: Enabling enterprise and local teams to deliver on-brand responses to social engagements and publish top-performing social content with streamlined multi-location workflows. * Surveys: Retain and grow your customers by proactively soliciting and managing customer feedback with the most powerful survey solution for local marketers. * Ads: Empowering multi-location marketers to effectively manage localized social advertising campaigns and boosted posts across 100s or 1000s of locations. * SmartBot: Drive real time engagement and generate leads 24/7 across all locations with automated chatbots on Facebook Messenger and Google Business Messages accounts, SMS capabilities. Easily build localized topics at scale in minutes and start capturing customer information and never miss a potential lead. * Insights & Reporting: Find out which locations are performing and which ones aren’t and leverage these insights to power your localized marketing strategy. Customize highly visual, engaging reports with multiple delivery options. SOCi Go (Mobile App): The same core SOCi platform you love, now on mobile. Post content, respond to customers and receive notifications on any mobile device, any time. SOCi serves as the infrastructure on which tens of thousands of local pages are being managed. SOCi is fully integrated with the top search, social media, and reputation management networks such as Facebook, Twitter, Instagram, LinkedIn, Google My Business, Yelp, and more.
LiveChatAI
livechatai.com
LiveChatAI is an AI chatbot solution that can be trained using your own business data, such as website content, PDFs, and Q&A. This allows the chatbot to provide personalized and informed responses to customer queries. Key features of LiveChatAI include: * Ability to integrate the chatbot onto your website, Slack, WhatsApp, and other platforms * 70% average AI resolution rate, helping reduce support volume * Instant localization in 95 languages, breaking down language barriers * Seamless integration of human support when needed * No AI expertise required to set up and manage the chatbot LiveChatAI is powered by OpenAI technology and can handle complex issues while providing secure and accurate responses. It can learn directly from your brand's unique content to ensure personalized customer interactions. The platform supports features like adding custom questions and answers, PDF/text content, and integrating your entire website or help center. It also provides transparency into the AI's responses. LiveChatAI is trusted by over 2,000 businesses worldwide and is touted to transform customer support by reducing volume, answering issues instantly, providing a trustworthy AI bot, and working across platforms and languages. The platform offers affordable pricing based on message counts, as opposed to total customer numbers, and includes features like unlimited AI bots, live chat with humans, and API access to the trained data. In summary, LiveChatAI is a comprehensive AI-powered chatbot solution that can be tailored to your business needs, providing intelligent customer engagement and support across multiple channels.
Mitel MiCollab
mitel.com
Mitel MiCollab is an enterprise collaboration platform that securely and swiftly powers communications for whenever you need them, wherever you are. KEY BENEFITS: - Everything you need in one place – single application for voice, video, messaging, presence, conferencing, mobility, and team collaboration - Multiple devices, single experience – communications experience that’s consistent across all your devices - Increased business productivity – with unified service, spend less time trying to connect and more time engaged in productive communications - Harness the power of teams – Keep up with projects, stay connected with colleagues, and boost the sharing of knowledge and ideas across business silos - Simple Deployments: Deployment QR codes to simplify the process FEATURES: - Unified communications and team collaboration - Available for PC, Mac, Web, and Mobile Devices - Mobile-first design - Real-time voice and video calling - Audio conferencing with web sharing - One number reach - Simultaneous ringing / Mobile twinning - Collaborative workspaces - Individual and group chat - File annotation - WebRTC softphone - Outlook® and calendar integration - File and screen sharing - Multiple layers of security - Multi-region / language support
Echo AI
echoai.com
Echo AI (formerly known as Pathlight), transforms how organizations engage with their customers with its groundbreaking Conversation Intelligence platform. Leveraging advanced generative AI, Echo AI autonomously processes millions of customer interactions, enabling businesses to act on real-time intelligence and insights. This empowers not only customer-facing teams but entire organizations to understand and act upon every customer interaction. The best businesses are the most customer-centric. This has always been true. The main reason why startups can be so disruptive is that they are closer to the customer and can react faster to their changing needs. However, a paradox emerges as a business grows. The more customers it acquires, the harder it becomes to genuinely listen to each one. The less a company listens, the more they falter. Soon enough, a newer, more customer-centric competitor takes their place. Your customers are telling you every day what they want. It's right there in front of you: in calls and chats, in surveys and in reviews. Answers to every million-dollar question you have are just hiding in plain sight. Until now, those answers were impossible to find. After all, no person or team can physically and analyze every single customer interaction. The advent of generative AI changed all of that. We built Echo AI because we saw that the technology finally existed to solve this problem. Our mission is to empower you to be infinitely customer-centric, whether you have 10 or 10 million customers. We built Echo AI from the ground up to leverage the power of AI so that you can listen, learn, and react to each customer as attentively as you did when you started. Like personal computing, it's the kind of human amplification that can only come with a technological breakthrough, and it's a capability that is now within reach. As a startup founder, you can talk to every customer. Echo AI lets Fortune 500 executives do the same. Imagine making every decision based on the confidence that you know what millions of customers want.
Attention
attention.tech
Attention is a specialized Artificial Intelligence (AI) platform designed to enhance the performance of sales departments. It is tool aimed to augment the capabilities of your CRM and your sales teams, providing a range of tools for analysis, training and efficiency. Attention collects and analyzes customer conversation data to provide valuable insights, facilitating better understanding of sales performance and customer preferences. It offers sales training tools to streamline the analyses and improvement of sales representatives' performance. Attention also automates CRM tasks for revenue teams, reducing administrative tasks and helping to cut down on sales cycles for sales leaders. An exclusive feature aids sales reps in filling out their CRM automatically, significantly saving time on manual entry. It showcases a highly intuitive compliance feature, ensuring all activities adhere to local regulations. Additionally, the tool provides the benefit of improving sales forecasting, by comprehensively analyzing sales rep activities. Furthermore, Attention helps in automating follow-up emails by understanding conversations context. Apart from these capabilities, Attention allows users to set custom triggers that will enable AI to monitor more important aspects of each call, thus enabling effective decision making. Key features like identifying reasons for winning or losing deals, ranking customer churn reasons, providing insights on high-performing reps, and understanding common objections from prospects, make it a robust platform for sales-oriented organizations.
IngestAI
ingestai.io
IngestAI is a platform that makes it easy for any business to leverage powerful AI models like GPT, Cohere, BARD and more. It allows you to quickly build AI-powered tools and solutions tailored to your business needs. Some key things to know about IngestAI: * Founded to make AI more accessible after seeing demand in Ukraine when OpenAI access was limited * 37,000+ users have built nearly 30,000 custom AI apps for various purposes * Focus on speed, scale and cost savings compared to in-house AI development * Diverse ecosystem integrates leading tech platforms and services for best-in-class experience IngestAI works by providing the essential components needed to create AI solutions: * AI Models - Access top models like GPT, Cohere, BARD and more * Vector Database - Store and organize data to train models * UI Tools - Build custom interfaces for your AI tools * API - Integrate and connect your AI solutions into other apps * Pre-Built Apps - Start with customizable templates for common needs You can mix and match these components to quickly build AI apps tailored to your business. No advanced technical skills needed! IngestAI offers many features and benefits, including: * Quickly build AI chatbots, workflow automation tools, and more. * Keep data private and secure on your own environment. * 3x faster time-to-market than in-house AI development. * Save up to 70% on costs compared to in-house. * Scale AI capabilities across departments and use cases. * Pre-built customizable app templates for common needs. * Easy to use even for non-technical users. * Integrates with other platforms and services
MaestroQA
maestroqa.com
Farewell, Random QA Hello, Targeted QA. Turn insights into action and drive real business outcomes with MaestroQA—your end-to-end QA management platform. MaestroQA makes omnichannel quality assurance software for modern support teams. Etsy, Mailchimp, Peloton, Credit Karma, and more use MaestroQA to improve agent performance, optimize CX processes, unlock business-level insights, and enable amazing customer experiences - all while improving the metrics that matter like retention, revenue, and CSAT. They built MaestroQA so that CX leadership, and QA experts can better understand CX across agents, support processes, and cross-functional operations - and take action when needed. You’ll get customizable scorecards, grading automations, screen capture, and robust reporting, all in a SOC 2 Type 2 certified and HIPAA-compliant platform. Additionally, MaestroQA integrates with other tools you use with your team, including your helpdesk (like Zendesk, Salesforce ServiceCloud, Kustomer, and more), your phone system (like Aircall and Talkdesk), your knowledge management platform (like Guru and Lessonly), and more - bringing all of your support management tools into one place. Teams that use MaestroQA get results: - Classpass used QA data to eliminate a cumbersome chat process - saving agents 6,250 days of work time - monday.com reduced AHT by 30% - MeUndies regularly achieves 99% CSAT - Harry’s saw a 50% increase in grading efficiency - Pipedrive saw a 10x increase in tickets graded
Symbl.ai
symbl.ai
Symbl.ai is a conversation intelligence platform that offers developers real-time transcription and insights of unstructured conversation data using advanced deep learning models. The tool provides solutions to various industries such as revenue intelligence, events and webinars, remote collaboration, contact center, and recruiting intelligence. Symbl.ai’s features support custom trackers, summarization, topic modeling, transcription, conversation analytics, and pre-built UI and components for voice, audio, and text data. With its APIs technology, Symbl.ai allows real-time and asynchronous speech recognition for unstructured human conversations, enabling the tool to add intelligence with a single API call. Additionally, the platform provides keyword, phrase, and intent detection in real-time, both in less than 400 milliseconds and via batch/asynchronous requests. Symbl.ai includes speech-to-text integration, allowing the most accurate and asynchronous speech recognition API that is built for human conversations. The tool's conversation analytics generate various metrics to enhance user or agent conversation analytics such as talk-to-listen ratios, words per minute, talk time, and topic-based sentiments. Symbl.ai also supports processing conversations and extracting insights across various conversation channels such as video or audio files, telephony, and streaming. Moreover, Symbl.ai prioritizes customer support, providing flexible plans with no usage commitments and scalable growth options.
Laxis
laxis.com
Aimed at optimizing customer conversations, Laxis is an AI Meeting Assistant tailored to help revenue teams capture key insights from their interactions and perform better in various commercial capacities. The tool uses an AI system to record, transcribe, and offer a precise distillation of salient points discussed during customer meetings, ensuring that no critical detail is left out. The tool is beneficial to various professionals including sales, marketing, business development, project managers, and product & UX designers, as it helps in different areas such as market research, tracking portfolio notes, capturing customer requirements and activity, among others.Another significant feature of Laxis is its capability for integration across various platforms including video conferencing and Customer Relationship Management (CRM) systems where upon it automatically inputs customer actions and activities. It can auto-generate meeting summaries and follow-up emails and enable the users to save customer requirements, action items, and meeting summaries in your CRM in one-click. Users can also extract relevant insights from individual or sets of meetings. With an inclusion of language preferences, Laxis supports multilingual interactions guaranteeing accurate real-time transcription of meetings and detailed record-keeping of multilingual interactions. It further allows users to repurpose audio content like podcasts, webinars and meetings with just a click.
Jiminny
jiminny.com
Jiminny helps commercial teams maximize their revenue through conversation intelligence. With Jiminny, you can record, transcribe and analyze conversations, giving you access to valuable customer insights and full visibility into performance. Jiminny is the only partner who turns great sales leaders into great sales coaches, enabling you to drive true change across your sales teams and build high performing revenue generating teams.
SAAS First
saasfirst.com
SAAS First is an AI-driven chatbot platform designed to revolutionize customer support and engagement. Our AI-driven chatbot, Milly, is powered by advanced natural language processing technology that allows it to understand and respond to customer inquiries in real-time, 24/7. With seamless integration into your existing help center and easy customization, SAAS First ensures a consistent brand experience while reducing response times and improving customer satisfaction.
Blip
blip.ai
Global visionary leaders trust our AI Conversational platform to take their brands, customer relationships and diverse communication strategies to the next level. We have unlocked value through the creation of over 125,000 virtual assistants and have exchanged over 20 billion messages to date across the globe across +2000 customers. Our intuitive and easy-to-use cloud platform and professional services are tailored to your company and challenges. We enable brands to reach and engage customers when and where they want. We are preferred partners of the leading multichannel communications platforms - fully integrated, secure, and compliant. Count on us to support your growth through the creation of potentially infinite and relevant relationships and conversations.
Support Guy
supportguy.co
SupportGuy.co is a platform dedicated to providing assistance and guidance on a variety of topics. Whether you're facing technical issues with your devices, seeking advice on personal matters, or looking for professional help in a specific field, SupportGuy.co offers a range of resources to support you. From troubleshooting guides and tutorials to personalized consultations with experts, the platform aims to address your concerns and help you find solutions effectively. With its user-friendly interface and community-driven approach, SupportGuy.co strives to empower individuals to overcome challenges and make informed decisions. Whether you're a tech enthusiast, a problem-solver, or someone in need of assistance, SupportGuy.co is here to support you every step of the way.
Zingtree
zingtree.com
Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise applications. Their AI platform analyzes your data to build workflows that trigger relevant actions while reducing resolution times. One foundational platform that works across channels for the agent and customer experience, securely deployed and managed by business users. They specialize in Customer Support Workflow Automation for B2C enterprises, particularly those with complex products, stringent regulatory compliance and diverse customer segments. their primary industry focus includes Healthcare, Financial Services, Insurance, and Consumer Products & Services. - Reduce agent ramp time by up to 85% - Cut up to 70% of your contact center costs - Automate up to 50% of your ticket volumes
Tars
hellotars.com
Tars helps marketing and customer service teams optimize their conversion funnels, automate their customer service interactions, and redefine their customer experience using chatbots. On a Chatbot or Conversational Landing Page, visitors are greeted with an automated chatbot that starts a more human-like conversation on text, gives them only the relevant information about your product/service, and asks them for their contact information at the right time. With this approach users don't get overwhelmed by all the information listed on a typical static landing page and they are focused on having one conversation with the chatbot. This increases the chances of the user giving their information and turning it into a lead for you. Trusted by 500+ global brands like Vodafone, American Express, Bosch, University of California, Adobe, Daimler, and more. Tars hosts the biggest chatbot template library in the world with more than 950+ chatbot templates across industries and use cases.