Huggy
huggy.io
Automate your services and centralize them on a single platform. Create chatbots to respond at any time, avoid accumulating tickets, organize your contacts, and track the results.
onWebChat
onwebchat.com
onWebChat combines the power of AI chatbots with live chat software, ensuring 24/7 instant support for website visitors, fostering user engagement, and boosting business conversions.
OnCustomer
oncustomer.asia
OnCustomer is the leading omnichannel communication platform in Vietnam. OnCustomer is more than a live chat tool. It is a platform where corporates connect with their customers using personalized content and extensive communication channels. OnCustomer is conducive to increasing real-time conversion rate, fostering revenue growth, and improving customer retention and loyalty.
Chatify
chatify.com
Bye Bye Agent Fees, Hello Customers A better, cheaper, smarter way to live chat with your customers. Most customers who need support don't want to call you, they want to chat with you. Why Live Chat? 9/10 visitors to your website
Alphachat
alphachat.ai
AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour. The value the product provides: Increase your customer support efficiency in messaging channels. * Measure and increase resolution rate. * Reduce agent workload and leave FAQ answering to the AI. * Increase deflection rate in chat. * Put repetitive tasks on autopilot. * Cross reference chat resolution data to your call center data. Make customers happy * Immediate answers to questions 24/7 * Intent detection and Natural Language Understanding. * Measure AI answer quality. * Answers in every language. * Bot-to-human handover with built-in live chat. Set it up in less than an hour. * Templates for different industries (SaaS, eCommerce, finance, telecoms). * AI suggests improvements into your training data. Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).
Upsellit
us.upsellit.com
UpSellit provides managed conversion optimization that helps the internet's biggest brands boost sales, capture new-to-file leads, stop abandonment, and increase new customer acquisition. In-house creative and development teams perfectly align UpSellit's technologies at targeted stages of the conversion funnel, serving as an extension of your marketing team. UpSellit's flexible pricing models lends itself to meet the needs of any businesses and allows retailers of all sizes to see the true impact conversion rate optimization. UpSellit's suite of manages services includes: - Email Remarketing - Incentivized Strategies - SMS Campaigns - Value-Driven Strategies - Cart Rebuilder Technology - Control Groups - Advanced AB Tests - Behavioral Parsing - Anti-False Safeguards
Leadoo
leadoo.com
Leadoo is a conversion platform that turns passive website traffic into active leads and tangible business outcomes. With 83% of buying decisions happening online, opportunities for website conversions have never been higher. But most site visitors are passive and not ready to buy. On average, 98% of site visitors leave without converting. These low conversion rates can plague performance. So they’re on a mission to align and empower marketing and sales teams to convert better and create new commercial efficiencies together. They do this through: * Engaging onsite bots to drive conversion journeys * Powerful personalization to improve user experience * Company identification to identify prospects * User journey mapping to map sales cycles * Analytics to understand users * AI to answer user questions automatically based on site content * Sales alerts to support commercial teams * CRM integration to bring it all together * Leadoo also comes with a dedicated team of conversion experts who set up and constantly optimize conversion journeys through the site. For 800 Leadoo clients over their first 12 months with them, they found the average increase in base conversion rates was 74%. In simple terms, Leadoo provides all the tools and insights needed to: * Identify website visitors * Activate them onsite * Nurture them during their buying journeys * Ultimately convert more of them into customers
Quadient
quadient.com
Quadient AP Automation by Beanworks gives accounting teams, from CFOs to AP professionals, the ability to work together from anywhere. With Quadient AP, you can reduce follow-ups, eliminate 83% of data entry with AI-powered data capture, and cut invoice processing costs by 86%. Strengthen AP controls with approval workflows for POs, invoices, and payments that automatically route requests to the right staff members at the right time. With greater control and better visibility across AP, you can reduce risks and hold all departments accountable for following finance processes.
Gmelius
gmelius.com
Gmelius is the first collaboration platform that integrates natively inside Google Workspace (formerly G Suite), and connects it with the other apps used by your company like Slack or Trello. Gmelius allows teams to collaborate while working from the tools they already know and love. No need to migrate data to a different third-party solution nor to learn how to use another application. Gmelius makes great teamwork happen right from a user's Gmail inbox. Starting with powerful shared inboxes, shared Gmail labels, visual Kanban boards, and smart workflow automations right inside Gmail, Gmelius offers a unique collaboration platform that integrates with the rest of a user's daily apps. A user can connect their favorite tools together with unique 2-way integrations (including Slack and Trello), a public API, or through Zapier. * Simplify email management * Increase transparency and accountability * Automate and optimize the distribution of the workload * Streamline workflows and automate any grunt work Gmelius offers the leading shared inbox solution in the market, and here is why: 1. Gmelius seamlessly integrates with existing tools. Gmelius lives right in a user's Gmail inbox, letting them work in an ecosystem they are comfortable with. This saves time and money on migration, administration, and training. 2. Gmelius scales with needs. Its unique architecture supports both small and large organizations on a daily basis. Its largest customers count 8,000+ active shared inboxes and tens of thousands of users. 3. Gmelius enforces a strict Privacy by Design model. Its headquarters are in Switzerland, Europe, and privacy has always been proactively integrated into the platform. Unlike other services, Gmelius never stores the content of a user's emails.
Command AI
command.ai
At Command AI, we believe in a world where the internet “just works” for every visitor, customer, and user. As the internet has become more powerful and crowded, it has become harder for everyone to use. And the solutions we’ve come up with to date — like irritating chatbots and pestering popups — end up being ignored or even annoying users more than they help. We sell tools to software builders and buyers to help them make their software better for users. We call this as our User Assistance Platform, and it comes in 2 pieces: - AI Agent — an AI chat agent that can answer users questions, perform actions for them, and even co-browse with them to teach your interface. - Nudge Platform — AI-assisted nudges, hints, and messages to guide users in personalized ways that don’t annoy them. We do this by optimally delivering nudges based on in-product behavior not just static rules as well as measuring measuring and the extent to which users “rage close” nudges to avoid pestering them. A replacement for legacy Digital Adoption Platforms User assistance translates into concrete outcomes like improved engagement, feature adoption, conversion, and retention, all while decreasing low-value support tickets. We’re used by teams like HubSpot, HashiCorp, Yotpo, Thryvv, and Freshworks.
User.com
user.com
User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place. Interested in Marketing Automation? Grab our free 14-day trial with no upfront payment: http://bit.ly/2wrc3Ax We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list see our integrations page here: http://bit.ly/38Dsxn2 As a real-time customer and engagement tool for small and large businesses alike, User.com has been designed to maximize conversion rates and grow user satisfaction. With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time. We understand how important it is to have ongoing engagement with your users in real-time - With the integration of our live chat tool, you can connect in real-time and worldwide. All conversations are stored and connected. Lookup at anytime the latest messages - and send the updates to users via email with simple connections between them.
Froged
froged.com
Customer Engagement platform where you can build customers' meaningful relationships using the best tools to scale your business. One of the best Business Messenger, Knowledge Base, In-app Messages, Advanced automation, and more in a single platform.
Hatch
usehatchapp.com
Hatch is the only customer communication platform designed for bottom-line growth. With your outreach and follow-up on autopilot, plus custom AI agents that text with your leads and customers, you can turn more leads into appointments, sales, and repeat customers without the overhead costs. Satisfy customers, alleviate employee burdens, and scale your revenue with Hatch.
SYDLE ONE
sydle.com
SYDLE ONE is an all-in-one corporate digital platform that provides several solutions in one place, allowing you to keep up with the digital transformation. The platform provides you with native and seamlessly integrated solutions, flexible architecture to connect other corporate systems and applications, and many extra resources to enrich your users’ experience. Take a look at a few SYDLE ONE solutions available in different plans: * BPM: business process automation and workflows. * ECM: centralized data and complete content and document management. * Analytics: real-time business indicators. * CRM: 360-degree customer relationship management. * Service Desk: complete management of your tickets and customer service. * Service Portal: next-level self-service and relationship portals. * SYBOX: solutions for shared services, such as HR, procurement, finance, and more. * E-commerce: an online sales platform with integrated front-end and back-end. * Billing: billing management, with pricing, invoicing, collecting, and more.
ChatbotGen
chatbotgen.com
ChatbotGen is a versatile business tool that creates customizable chatbots. It seamlessly integrates on platforms like WhatsApp and Telegram, offering features such as personalized replies, lead collection, document uploading for training, and team collaboration for efficient bot optimization without coding.
GPTconnect
gptconnect.ai
Welcome to GPT Connect, the one-stop solution for businesses and individuals seeking to harness the power of cutting-edge AI technology for their content generation, customer support, and automation needs. Our company leverages the capabilities of OpenAI's GPT-4, the latest and most advanced natural language processing model, to provide our clients with the competitive edge they need to thrive in today's rapidly evolving digital landscape.
PageBot
thepagebot.com
PageBot is a GPT-powered chatbot that offers a range of features to enhance customer service on your website. Some of its key features include: 1. Engaging, Instant and pleasant conversations: PageBot provides instant responses to customer questions based on your website's content and any additional data you provide 2. Dynamic data retrieval: It can retrieve information from your existing knowledge-base. It supports most document types: PDF, PPTX, DOCX, Webpages, and even API calls to your backend. 3. Free plan: PageBot offers a free plan that includes 50 messages per month at no cost, making it accessible for small businesses. 4. Customizable appearance: You can customize the look and feel of PageBot using CSS overrides, ensuring it aligns with your website's design. 5. Multilingual support: PageBot supports conversations in 130+ languages, enabling you to cater to a global audience. 6. Tiny footprint: With less than 20kb of JavaScript, PageBot has a minimal impact on your webpage's loading speed. 7. Usage-based billing: PageBot offers a pricing model based on usage, allowing you to pay only for the messages you use beyond the free plan. This is For You If: 1. You want to spend more time on your products over handling customer service 2. You want to provide your visitors instant responses to their questions 3. You want to reduce support tickets on trivial questions.
tolk.ai
tolk.ai
tolk.ai is the customer relationship automation platform designed for business executives. No-code automation platform for customer support and lead generation. AI powered, our smart virtual agents solve or triage your customers' queries dynamically.
FURTHER
talkfurther.com
FURTHER's team of AI powered sales assistants work together to automate conversations with senior living prospects, helping them find what they’re looking for faster, so you can capture and convert more qualified leads, all while gaining key insights into your sales process. More about Further: - Generates 1.5x-2x the lead volume that website forms do - Qualifies leads to help you focus on the best opportunities - Automates conversations so no leads are lost
Officely AI
officely.ai
Officely AI is a revolutionary platform designed to create tailored AI agents that seamlessly integrate into an organization's processes. These AI agents act as virtual team members, tackling tasks that traditionally require human intervention. They excel in recruiting, training, and mentoring new team members, serving as personal assistants for employees based on predefined business data and tool integrations, such as CRM or ERP systems.
Stackchat
stackchat.com
Stackchat.com is a platform that facilitates engaging discussions and conversations on a wide array of topics. It serves as a virtual meeting ground where individuals from diverse backgrounds can come together to share ideas, seek advice, and connect with others who share similar interests. Whether you're looking to delve into deep discussions about technology, explore the intricacies of literature, or simply engage in casual banter, Stackchat.com provides a space for meaningful interaction. With its user-friendly interface and robust community, it's a place where knowledge is exchanged, friendships are formed, and curiosity is celebrated. Join the conversation today at Stackchat.com!
Teamplate
teamplate.io
Boost your team's productivity with teamplate, the comprehensive solution for efficient collaboration. Teamplate integrates essential features like Chat, Video/Conference Calls, Board, Calendar, Data Room, and Spaces into one platform, simplifying your workflow. Minimize app-switching and maximize efficiency with teamplate – your affordable, user-friendly, and powerful tool for seamless collaboration. Key Features: CHAT Teamplate transforms the chat function into a unique integration tool. It allows you to convert messages into tasks, events, or notes with just a click. This feature streamlines your workflow immensely and helps you keep track of important information without having to switch between multiple apps. BOARD In addition to tasks and checklists, our Board also includes Epics and Sprint features. Epics are the perfect way to group related tasks together, so you can see the big picture of your project. Sprints, on the other hand, allow you to break down your work comfortably into manageable chunks and focus on completing specific tasks within a set timeframe. Thes features help optimize your work immensely by providing a clear structure and making it easier to track progress and adjust plans as needed. PERSONAL SPACE In your Personal Space, you have your own Board, Calendar, and Data Room. Allowing you to create and organize your work the way you want. It’s a simple and intuitive way to manage your own work and keep track of your tasks. DATA ROOM With our Data Room, you and your team can access your files from anywhere, at any time, using any device. Benefit from a neatly organized workspace and enjoy seamless collaboration as your team efficiently shares, edits, and accesses important documents. Benefits: Unified Collaboration Hub: Centralize your team's communication and tasks in one integrated environment, promoting unity and operational efficiency. Streamlined Workflow: Eliminate the complexity of using multiple apps. Teamplate offers a cohesive solution, allowing uninterrupted focus and heightened productivity.
Conclude
conclude.io
Conclude helps companies to boost collaboration and streamline workflows. Use Conclude Link to connect Slack and Microsoft Teams for bi-directional chat, or use Conclude Workflows to manage support tickets, issues, incidents, and more, in Slack. 👉 Conclude Link: connect Slack and Microsoft Teams to improve cross-team collaboration. With bi-directional synchronization, teams can work from their preferred messaging platform. Share and sync files, edit and delete messages, @mention colleagues, automatically translate conversations in up to 60 languages and more. ✓ Send and receive messages ✓ Edit and delete messages ✓ Threaded messages ✓ @mention your colleagues ✓ Translation in 60 languages ✓ Emojis (in text) ✓ Rich text formatting ✓ File sharing and synchronization – Person’s status (coming soon) – Synced reactions (coming soon) 👉 Conclude Workflows: bring your help desk into Slack. Manage support tickets, issues, and incidents. Use AI-driven integrations to summarize and automatically open tickets with a menu that supports translation in 60 languages. Each new activity opens a dedicated Slack channel, so communication is structured and focused. Once concluded, the channel is archived but remains permanently recorded in the Dashboard. Teams can also find key MTTx metrics in the Insights tab. This product integrates with Jira. After installing Conclude in your Slack workspace: ✓ Install the workflow app in your preferred channel (e.g. #support) ✓ Launch the app and create a new activity (ticket, issue, or incident) ✓ Add some details, set the severity (optional), and assign an owner ✓ Invite teams or people to view the dedicated activity channel ✓ Communicate updates to different stakeholders ✓ Conclude the incident; information is archived but retained in the Dashboard
Suptask
suptask.com
The next-generation team-to-team AI ticketing system that empowers your conversations on Slack. Helping you find the right answers, improve collaborations and achieve faster resolution times. Your employees are all on Slack, why force them somewhere else to manage tickets? With a Slack native ticketing system, you increase collaboration across teams and empower an efficient ticketing process. With a new unique model of working with tickets, Suptask is enabling complete teams to be engaged and involved in the remediation process of tickets. With a ticketing solution that runs natively inside of your Slack workspace where users can enable tickets in their conversations to request, assign, prioritize, overview, search and respond to tickets - without leaving Slack. We are creating faster turnaround times on solving tickets, moving teams closers to each other, and improving your customer satisfaction.
Infoset
infoset.app
Infoset is a leading cloud omnichannel support and sales platform. With Infoset, you can easily manage all your support and sales channels such as incoming/outgoing calls (cloud call center, cloud switchboard), e-mail, live chat, chatbot, social media from a single platform.
Mojo Helpdesk
mojohelpdesk.com
Mojo Helpdesk makes customer service and IT support easy. Centralize requests, assign, automate, track progress, and get more done faster. The best alternative to managing requests with spreadsheets and emails, Mojo Helpdesk puts them all in a powerful but simple ticket tracking system. Cut down incoming requests with a self-service knowledge base, keep things organized by assigning and tagging tickets, and leverage automation for improved efficiency. Key Features: * Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve. * Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account. * Administration: Billing, security, add-ons, and more account settings available for admins. * Reports: View and manage different reports (dashboard, tickets count, aging summary, etc). * Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role. With over 2.5 million happy users, Mojo Helpdesk is the top choice for IT professionals and customer service managers, and agents. Used by small and medium-sized businesses, schools and educational institutions, healthcare organizations, government agencies, and many others. Get started in minutes, connect to your company or organization’s Google Workspace, and begin managing requests, creating knowledge base articles, managing assets, setting SLA benchmarks, tracking and reporting.
Octocom
octocom.ai
Octocom is an AI customer support platform for e-commerce stores, automating customer support for routine tasks and freeing your team to handle only exceptional cases. One-click integration with major e-commerce platforms and help desks, pre-sale and post-sale AI support, and award-winning 24/7/365 live customer support to help brands of any size set up and integrate our AI - all without the exaggerated cost.
WorkHub
workhub.ai
WorkHub is an AI-powered team success platform that offers collaboration tools for remote teams to enable hybrid work, increase engagement, productivity, and employee morale. The platform is designed to meet all needs of connectivity, collaboration, and celebration with a single platform. It offers affordable conferencing, tickets, recognition, and rewards at 1/5th the price of other platforms. It also provides universal connectivity for internal and external team members with hassle-free audio/video conferencing and messaging features. Additionally, it has a ticketing system for managing team tasks and customer queries from a single place, with shared mailbox integration for offering seamless customer experience. WorkHub is an affordable solution for teams looking to increase efficiency and connectivity in the hybrid workplace.
Reve Chat
revechat.com
REVE Chat is an AI-powered omnichannel consumer engagement platform that offers live sales and support. The automated live chat platform helps you to engage customers 24 hours a day, qualify leads across different channels, and increase conversions. It is a platform for customer communication that streamlines every interaction with customers with businesses. REVE Chat provides a comprehensive set of visual engagement features, such as chatbot, livechat, co-browsing and video chat, to enable faster resolutions through individualized interactions. You can easily engage your customers across their preferred channels with REVE Chat to provide an omnichannel messaging experience. REVE Chat also includes Advanced Routing, Queuing, Auto Triggers, and Visitor Analytics. Businesses attract customers through a variety of channels, including websites, WhatsApp, Facebook, Instagram, Viber, Telegram, App, and others. REVE Chat makes communicating with them from a single platform extremely efficient. Chatbot can automate customer assistance and engagement, the live chat solution can take customization to the next level with a human touch. The powerful platform assists businesses throughout the customer experience, from lead creation to customer happiness and retention.
Zowie
getzowie.com
Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology. * Free analysis of your automation potential | Know what you’re buying! * Free omnichannel inbox | Get savings on tech. * Tons of integration | Connect with Shopify, Magento, Klaviyo, Zapier and take your automation to the next level. Use Zowie and… 1. Deflect up to 60% of repetitive questions in 4 weeks and cut resolution times by 67%. 2. Care – enables agents to resolve complex cases and increase CSAT by 12%. 3. Sell – detect buying intent and convert up to 40% more clients.
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