Page 31 - Top Genesys Cloud Alternatives

Lightico

Lightico

Lightico is a digital platform that streamlines document collection, eSignatures, ID verification, and forms to improve customer interactions in lending and servicing.

Aritic

Aritic

Aritic is a CRM and automation platform that streamlines sales funnels, manages contacts, and enhances marketing efforts with analytics and personalized communication.

ContactWise

ContactWise

ContactWise is a cloud-based app for managing contacts, improving communication efficiency, and organizing contact information across various platforms.

OneHash

OneHash

OneHash is a cloud-based CRM and ERP solution offering project management, help desk, and HCM services designed for small and medium-sized businesses.

CINNOX

CINNOX

CINNOX is an engagement platform that integrates telephony and digital channels to enhance communication for businesses, improving customer and employee experiences.

Certainly

Certainly

Certainly is an AI-driven platform that helps businesses create conversational chatbots for ecommerce, supporting over 14 languages and integrating with various business systems.

EvaluAgent

EvaluAgent

EvaluAgent analyzes customer interactions across channels to improve quality assurance and coaching, enhancing agent performance and overall customer experience.

InvoCom

InvoCom

InvoCom is a digital marketing app that offers cost-effective marketing solutions to enhance business growth and ROI for clients worldwide.

ProcedureFlow

ProcedureFlow

ProcedureFlow is a cloud-based knowledge management app that helps organizations visualize and manage standard operating procedures with customizable guides and AI support.

Recart

Recart

Recart is a marketing platform that helps e-commerce businesses use SMS and Messenger to engage customers and drive sales through automated, personalized messaging.

Invoca

Invoca

Invoca is a platform that connects marketing and sales teams to track calls and optimize the sales process to increase revenue and improve customer experiences.

Vitel Global

Vitel Global

Vitel Global provides a hosted VoIP/Hosted PBX phone system with international calling, call recording/forwarding, video conferencing, and AI-driven call/meeting transcripts, summaries, sentiment, and analytics.

Clepher

Clepher

Build and manage AI chatbots for Facebook and Instagram using a drag-and-drop builder; automate customer messages, qualify leads, filter spam, and integrate with OpenAI for improved conversations.

Symphony

Symphony

Symphony is a secure enterprise communication and collaboration platform offering messaging, voice, file sharing, workflow integrations, and APIs, used by regulated and financial institutions.

Domino CRM

Domino CRM

Domino CRM provides centralized automated customer communication via customizable chatbots, with flow building, broadcast campaigns, integrations, payments and booking tools.

Hey Oliver

Hey Oliver

Hey Oliver is a marketing automation app that tracks user behavior on websites to identify potential clients and automates personalized marketing actions across channels.

Click2Magic

Click2Magic

Click2Magic is a live chat software that facilitates real-time customer engagement and support for businesses, helping to enhance lead conversion and user experience.

Ochatbot

Ochatbot

Ochatbot is an AI chatbot for e-commerce that assists customers with sales and support, enhances engagement, and integrates with platforms like Shopify and WooCommerce.

QEval

QEval

QEval is a customizable quality monitoring and performance management software for contact centers, using AI and speech analytics to enhance agent evaluation and coaching.

Gozynta Tixt

Gozynta Tixt

Tixt by Gozynta is a communication tool for service-based companies that enables clients to submit support requests via SMS.

CallingPost

CallingPost

CallingPost is a communication platform that enables fast group messaging via phone, email, and text, ensuring reliable communication for organizations.

Pushly

Pushly

Pushly is a push notification platform that helps media and content publishers engage audiences and convert visitors into subscribers through customized notifications.

Relay Network

Relay Network

Relay Network is a SaaS platform that enables businesses to engage customers through personalized mobile feeds for improved communication and relationship management.

VOZIQ

VOZIQ

VOZIQ is a cloud-based platform using AI to analyze customer interactions and feedback, helping businesses reduce churn and improve customer retention and satisfaction.

Ressolve

Ressolve

Ressolve is an AI-driven analytics platform that analyzes brand-audience interactions to improve customer experience.

Pobuca Experience Cloud

Pobuca Experience Cloud

Pobuca Experience Cloud measures Customer Experience using AI to analyze interactions, providing metrics and insights to enhance loyalty and engagement.

Cinareo

Cinareo

Cinareo is a SaaS app for efficient capacity planning in contact centers, enabling accurate resource management and financial analysis without relying on spreadsheets.

QStory

QStory

QStory automates resource management in contact centers, enhancing agent schedules and improving service delivery based on real-time demand and staff availability.

TENIOS

TENIOS

TENIOS is a cloud communications app that offers an AI-based Voicebot to automate dialogues in various business processes across Europe and beyond.

QualityDesk

QualityDesk

QualityDesk is a quality assurance and coaching app for monitoring customer interactions, providing tools for self-assessment, and offering real-time reporting on team performance.

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