Page 32 - Top Genesys Cloud Alternatives

QualityDesk

QualityDesk

QualityDesk is a quality assurance and coaching app for monitoring customer interactions, providing tools for self-assessment, and offering real-time reporting on team performance.

SuccessKPI

SuccessKPI

SuccessKPI is a platform that integrates AI and automation to improve customer service and workforce management in contact centers across various industries.

MiaRec

MiaRec

MiaRec provides quality management and conversation intelligence tools for contact centers, offering analytics, integration, and insights to improve customer service and operational efficiency.

contiinex

contiinex

Contiinex is a speech AI platform for healthcare and financial services, using speech analytics and voice bots to enhance sales, manage risk, and improve customer retention.

VIER

VIER

VIER is an app that enhances customer communication and business processes by integrating AI and human intelligence for efficient task management and improved user experience.

Ivinex

Ivinex

Ivinex is a CRM software platform that integrates contact center functions, enabling efficient management of customer relationships and business operations.

Teloz

Teloz

Teloz is an AI-powered cloud contact center app that enhances communication through advanced call management and seamless integration across multiple channels.

HoduSoft

HoduSoft

HoduSoft provides communication software for businesses, featuring tools for call management, customer interactions, and integration with existing systems.

Fonada

Fonada

Fonada is a CPaaS that enables businesses to engage customers through automated calls and SMS for promotions and updates, enhancing communication and support.

Telebroad

Telebroad

Telebroad offers cloud-based PBX phone systems for businesses, providing features like virtual numbers and call management to improve communication and customer service.

Luware

Luware

Luware provides cloud-based customer service solutions integrated with Microsoft Teams, featuring contact center functionalities and compliant recording.

Ecosmob

Ecosmob

Ecosmob is an app for custom software development and VoIP solutions, offering tools for communication, web, and mobile applications across various industries.

brightfin

brightfin

brightfin offers telecom solutions integrated with ServiceNow to manage IT assets and expenses, featuring automated workflows and services like UEM and lifecycle management.

ConnectPath

ConnectPath

ConnectPath is an agent desktop tool for Amazon Connect call centers, allowing integration and activity reporting, designed for quick setup by system admins.

Gnatta

Gnatta

Gnatta is a platform that enhances customer communications across digital channels, ensuring efficient and effective interactions with dedicated workflow technology.

intalk.io

intalk.io

intalk.io is a customer interaction platform that enhances communication through quality monitoring and personalized service, improving customer satisfaction and loyalty.

Sentiment

Sentiment

Sentiment Omnichannel is a messaging platform for enterprise contact centers that supports multiple channels and offers chatbot and agent routing features.

ThinkOwl

ThinkOwl

ThinkOwl is an AI-powered customer support app that streamlines ticket management, enhances client engagement, and automates business workflows across various channels.

PodScribe.IO

PodScribe.IO

PodScribe.IO converts audio content like podcasts into structured, searchable notes, featuring time-stamped topics and key takeaways for easy information access.

EdgeTier

EdgeTier

EdgeTier is an AI software that analyzes customer conversations in real-time, providing insights and tools to enhance team efficiency and improve customer experiences.

InteliWise

InteliWise

InteliWISE is an AI chatbot platform that automates customer engagement through chatbots and voicebots across multiple channels for businesses.

Cord

Cord

Cord is a toolkit that enables developers to add chat, commenting, and notification features to applications quickly and easily.

Querlo

Querlo

Querlo provides customized AI solutions, focusing on chatbot development and data management to enhance customer engagement and streamline business operations.

AtlasRTX

AtlasRTX

AtlasRTX provides AI chatbots that enhance customer engagement across multiple platforms, enabling real-time interactions and analytics for businesses.

Netomi

Netomi

Netomi is an AI chatbot solution that automates customer support and engagement across various channels, enhancing personalization and operational efficiency.

Responsa

Responsa

Responsa is a chatbot platform that enhances customer and employee experiences through AI, offering customizable virtual assistance and integration with business systems.

Rebotify

Rebotify

Rebotify is an online platform for creating chatbots for various messaging apps without programming, using a simple flowchart method.

SignalZen

SignalZen

SignalZen is a live chat tool that connects website visitors directly to Slack, allowing real-time communication and customer support through customized chat interfaces.

Supermoon

Supermoon

Supermoon is a communication management app designed for businesses to enhance client support, foster customer relationships, and improve efficiency.

ThumbCrowd

ThumbCrowd

ThumbCrowd allows businesses to create and deploy chatbots for customer interaction across various platforms, using templates and a simple workflow.

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