Page 20 - Top Gallabox Alternatives
Compart
compart.com
Compart is an international software provider for Customer Communication Management (CCM) for companies, organizations and public administration. Headquartered in Böblingen, Germany, the company has been present on the market for more than 30 years and has subsidiaries in Europe and North America. The scalable, platform-independent and easy-to-integrate solutions of the DocBridge® Suite cover the entire document and output management cycle of companies and public authorities - from digital incoming mail processing to the creation, conversion, checking, monitoring, modification and bundling of documents into postage-optimized mailings, through to dispatch and display on every digital and analogue communication channel available today. They can also be operated in the private and public cloud, support both batch and transactional processing and enable the easy connection of external systems or specific functions and services from third-party providers via standardized programming interfaces (API). The company is actively involved in the development of standards in document and output management and is regarded worldwide as a driver of innovation. More than 1,500 customers in 50 countries from various industries (including banking, insurance, utilities, public administration, telecommunications, online/mail order) use software from Compart.
Crexendo
crexendo.com
Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States. The Crexendo VIP Platform delivers Voice, Interactions, and Phone capabilities backed by our industry-leading 100% Uptime Guarantee, allowing workers to connect from anywhere, on any device.
AI Rudder
airudder.com
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This frees up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.
Activechat
activechat.ai
Revolutionize how you connect with your customers and support your employees. Activechat answers queries and elevates every interaction, managing tasks across customers and employees alike. * All-In-One Platform: Chatbots, assistance, live support, and workflow integrations. * Infinite Customizability: Adaptable to any business requirement. * Rapid Integration: Start in minutes, benefit for a lifetime. ActiveChat is a one-time license purchase with lifetime complimentary software updates. Buy once, install, own forever. That simple. Activechat is one-of-a-kind combination of live chat, smart AI chatbot platform and conversational intelligence tool. They help chatbots and human agents work together to increase sales and provide absolutely awesome customer experiences for businesses of any size. Focused on e-commerce and customer support services, they offer a great visual tool to simplify conversational design and seamlessly integrate automated conversations into existing business framework - CRMs, ERPs, live agents, online shops etc.
Trring Me
trringme.com
Trring Me is a WhatsApp for Business API Solution which enables businesses to chat with their customers over whatsapp in the same way they chat with their friends and family - with fast, simple, and secure messaging. Enterprises of all sizes can use their current customer engagement platforms to integrate with WhatsApp through the API and reply to their customers promptly with messages, notifications, shipping confirmations, appointment reminders, event tickets and promotions.
TENIOS
tenios.de
TENIOS - licensed cloud communications provider - is part of Apifonica, an Estonian provider of artificial intelligence (AI) and automation solutions. This builds a perfect match between the top technologies cloud communications and service automation. Our mission is to help companies automate communication flows and business processes using AI and cloud technology. Our flagship product is the AI-based Voicebot - a fully customizable solution for automating dialogues in Sales, Marketing, Customer Service, HR and E-Commerce. With locations in Germany, Estonia, Latvia, Poland, Italy and the Netherlands, we serve customers in Europe and worldwide.
next4biz
next4biz.com
next4biz is a cloud based digital marketing, customer service and business process management solution, that helps enterprises through your digital transformations. next4biz's products are at the forefront of exciting new developments in the market. next4biz's mission to change the way companies manage your customer relations and processes is, where the most significant areas of growth are in the industry. next4biz was founded in 2006. Since then we have been developing software products for the “Customer-Focused Digital Transformation” of companies and institutions. next4biz's products have been used successfully in BPM (business process management), CSM (customer service management) and CRM (marketing and sales management) fields for years. We have more than 200,000 users operating in almost all sectors including finance, insurance, e-commerce, telecom and energy.
Mindful
getmindful.com
Mindful is a best-in-class customer experience solution for the world’s biggest brands. For us, customer-centricity is key—so they bridge the gap between experiences, bringing customers the help you need at a time that’s best for your. Mindful adds emotional intelligence to every interaction by transitioning customers across channels like voice, digital, text, and in-person to provide a premier experience for customers, an empowered experience for agents, and peak efficiency for brands. * Winning the customer journey is critical to a thriving brand, and Mindful bridges the gaps between disconnected experiences. * Digital dead ends are replaced by no-code call schedulers, carrying context over for the customer while creating predictable queue volume. * Traditional hold times are a thing of the past by providing premier callback in the IVR. * Customers expectations are managed with status updates and options to reconnect via SMS. The biggest Fortune 500 brands have been using Mindful to improve contact center metrics like AHT, ASA, Abandonment, and agent happiness. Satisfaction metrics like CSAT, NPS, CES are also improved thanks to seamless transitions and agent preparedness. It all comes together for the very best customer experience that drives revenue and loyalty.
UJET
ujet.cx
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.
Acqueon
acqueon.com
Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in regulated and non-regulated industries in achieving their revenue generation goals and revenue recovery objectives. Covering a range of essential use cases including Collections, Internet Sales, Telephone Sales, Proactive Service, Reminders, Outage Notifications, and Appointment Management, Acqueon enables customers to elevate sales performance and enhance customer satisfaction. We achieve this through the automation of communication workflows, optimizing human resources, utilizing predictive analytics and AI for strategic customer engagement, ensuring compliance with privacy and communication regulations, and seamlessly integrating with existing communications infrastructure and record systems. With more than 110,000 agents and 200 global customers placing their trust in Acqueon, businesses experience increased revenue outcomes while fostering lasting, loyal customer relationships.
Book4Time
book4time.com
Book4Time is a global provider of a cloud-based all-in-one management solution for spa and wellness businesses in over 100 countries. Founded in 2004 by Roger Sholanki and named one of PROFIT 500 Canada's Fastest Growing Companies, Book4Time is a Canadian company and the preferred solution for several of the world's largest and most prestigious beauty and wellness brands on a global scale, with a market reach of over 20 million consumers, managing more than $1.5 billion in annual transaction volume. It is an innovator by nature and continually pushes the boundaries of what’s possible. Whether it is reinventing what drives the spa industry or turning its insights into new unsolved challenges, it is always looking ahead to what’s coming up. Book4Time has increasingly served top luxury hotels’ spas from all over the globe since 2004 and continues to expand its customer base, always innovating and staying one step ahead of the rest of the spa management software providers.
Simla.com
simla.com
With Simla.com you can organize your eCommerce sales and customer service where it is most comfortable for buyers. Simla.com offers you: * Easy integration with WhatsApp, Facebook and other messengers. * Built-in CRM to communicate with customers and process orders. * Quick integration with Shopify, WooCommerce, VTEX and other platforms. * Modules ready to work with delivery services and payment systems. * Maintain the product catalog, inventory and warehouses. * Automation of notifications to clients and routine tasks of operators. * Email & SMS Marketing. * Loyalty program.
Ezist
ezist.net
Simplify your home appliances, electronics, and automobile management and repairs with Ezist. Schedule repairs, track history, and get warranty alerts. Ezist is an innovative platform designed to streamline and enhance the maintenance and service management of products and assets for manufacturers, service providers, and consumers. With a robust suite of features, Ezist is the go-to solution for effective product management, asset management, work order management, and maintenance management. Key Features: * Device Management System: Easily manage your devices including gadgets, appliances, and automobiles with their advanced Device Management software. Effortlessly create listings for each product with critical details such as Device type, Brand, Model, Serial number, Purchase receipt, and Warranty details. * Receipt and Invoice Management: Say goodbye to the hassle of rummaging through the trash or struggling to find old receipts with their innovative receipt-keeping app. Store and locate all your purchased receipts in one secure place for easy access through their Receipt Management App. * Warranty Management Software: Experience digitalized, organized, and fully accessible warranty information at your fingertips with Ezist, your Warranty Management Software. Receive automated alerts about product warranty expiration, ensuring you take advantage of potential replacements, repairs, or refunds through their state-of-the-art Warranty Management Software. * Community Networking: Unlock professional connections within their thriving community, making Ezist not just a Device Management app but also a Gadget, Appliance, and Automotive Management system. Learn and share insights about your favorite cars, gadgets, and more with like-minded enthusiasts on this Device Management software. * Manufacturer Updates: Stay informed with the latest updates from manufacturers about repairs, bugs, security standards, patches, replacement options, software updates, and maintenance services. * Product History Tracking: With their efficient Product History Tracking feature, you can track the history of your products, including repairs, updates, and other crucial information. * Virtual Diagnostics and Support: Revolutionize customer support with remote diagnostics for your devices through Ezist, your trusted Gadgets, Appliances, and Automotive Management system.
ChayAll
chayall.com
ChayAll is a SAAS platform that centralizes all instant messaging channels in one! We help you connect with your customers quickly and easily by joining all your messaging channels such as WhatsApp, Messenger, iOS Messages, and Google Business Messages. Keep your customers satisfied and happy, managing all your conversations within a single platform, and help your customers have immediate solutions. With ChayAll you can: - Integrate all channels in one platform - Find new sales opportunities - Improving customer satisfaction
Spechy
spechy.com
Spechy helps you provide faster and more effective customer service by combining all your customer communication channels on a single platform. THE MOST FLEXIBLE MULTI-CHANNEL COMMUNICATION PLATFORM You need to decide which communication channels your customers have customer experience with and how you can optimize those channels. Most importantly, you need to make these decisions based on accurate information. That's why we've built our platform on transparency, flexibility and new technologies, so you can trust every data point, every measurement and every decision you make. MULTI-CHANNEL COMMUNICATION If your customers contact you via phone, email, live support, video or social media, you can automatically respond to them using Spechy's multi-channel communication platform. Representatives will have access to all communication channels and customer data from a single user interface, and you will be able to serve customers through their preferred communication channel.
DooPage
doopage.com
DooPage is a technology company specializing in providing conversation-oriented customer relationship management (CRM) software solutions (Conversational-CRM). With a vision of believing in a future in which businesses and customers mainly communicate through real-time messaging tools (realtime messaging) or social networks instead of traditional methods such as email, call, ticket. DooPage – A powerful management tool that helps connect multi-channel sales and customers on ONE SINGLE platform. With many features including: Customer care, Multi-channel order closing, Strict order management, Sales automation, Employee management, Sales support. The online business of shop owners has now been centralized in one place to help manage information in the most convenient way. DooPage integrates from A-Z all stages of sales: From the moment customers inbox or comment -> Customer care -> Place orders -> Compare shipping prices and choose the unit with cheap shipping prices -> Deliver goods to customers . All of the above processes are now available on DooPage. With Doopage, owning a business has never been easier!
replient.ai
replient.ai
replient.ai is an AIsoftware that automates customer support on social media. It is aimed at companies that want to intensify their customer interactions and scale their customer support. The software responds automatically and quickly to comments, minimizes negative effects on advertisements and enables customer support to be scaled without additional personnel costs. It ensures brand voice compliance in customer communications and offers multilingual support. Pricing is tiered, with plans starting at €39 per month. There is also a free trial plan that supports up to 50 comments.
Puzzel
puzzel.com
At Puzzel, they fundamentally believe that fantastic customer experiences shouldn’t have to be complicated. This is why they built Europe’s leading CX platform that helps businesses like yours deliver first-class customer service to every customer. Awarded the Most Innovative Company in 2023, their CX platform combines contact centre, self-service and AI capabilities, offering a single platform to resolve all automated and human-led interactions in a simple, efficient way – delighting every customer. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. The Puzzel CX platform is loved by agents and trusted by contact centre leaders.
imBee
imbee.io
imBee makes working together easy. They are the leading chat management platform, providing world class conversational engagement to help drive your business. Their team collaboration inbox creates a one-chat experience, where a representative from your company can seamlessly share information between internal teams and a current customer or prospect. With imBee, the customer gets high quality information and a faster response. If fast, easy, high quality engagement is important to your company, choose imBee. ** Multiple IM Channels, One Powerful Inbox - Provide customer service support, sell, and market through WhatsApp, Instagram, Facebook Messenger, WeChat, LINE, and more. Manage customer chats from all instant messaging apps in one inbox. More efficient, faster response, better customer experience. ** Quick Replies & Shortcuts - Save time and standardize answers to frequently asked questions (FAQs) by storing them in your quick replies library. Access them conveniently using your pre-set shortcut keys. ** Internal Team Chat - Mention your teammate to get them notified and chat with customers and leads simultaneously. Reduce back-and-forth communication to address queries lightning-fast.
Gnatta
gnatta.com
Understanding and speaking to your customers. Sounds easy, but there's quite a lot to it. That's where Gnatta comes in. Gnatta is a market leading product for enhancing your conversations. They are experts at talking to customers, in fact their entire senior team have backgrounds in large customer contact centres. In 2014, when their founder was still studying at university, he realised there wasn’t a product available which was dedicated to the most important part of the customer journey: the point of contact with the brand. Fast forward to today and they have a team of over 20 in house developers, all wholly focused on making your customer contacts more efficient, economic, and effective. Their platform deals with all digital channels including, but not limited to; webchat, email, Facebook, Twitter, and messengers. Their custom developed workflow technology means all your contacts will be served to the right operator, with the right information, at the right time. They are also at the cutting edge of the use of AI (both artificial and augmented intelligence) in customer service. By partnering with established AI experts, they are delivering the next level in customer experience today. With flexible monthly pricing plans, dedicated account structures, and an agile; can do attitude, find out how Gnatta can help your business today.
intalk.io
intalk.io
intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech. They are boutique software solutions delivery organization, specializing in providing CRM, Customer Application Development, along with End-2-End Unified Customer Interaction Management suite. Their approach in the market led by a consulting-cum-solutions delivery capability has enabled their clients to reach their business road-map in the faster time thus ensuring productivity and value gain. They seamlessly integrate multi-environment corporate applications across verticals and process in business thus streamlining operations.
Hippo
jungleworks.com
Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.
Sentiment
sentiment.io
Sentiment Omnichannel is the next generation Messaging platform for enterprise contact centers. Including ChatBot and dynamic Agent routing across over 15 channels such as Email, live chat, Social Media and Messaging Channels such as Facebook Messenger, Twitter, Instagram, Line and Whatsapp and more. Advanced workforce and agent performance metrics allow Sentiment.io to generate the greatest ROI of any solution of its type.
Chatdesk Teams
chatdesk.com
Chatdesk Teams is a specialized service within Chatdesk that focuses on delivering exceptional customer support for e-commerce brands. This service leverages a community of enthusiastic brand advocates, trained to engage with customers and provide personalized assistance across various channels. * Fast Response Times: Average response times are under 90 minutes, providing timely support to customers. * Cost-Effective Solutions: The pricing model is based on the number of tickets processed, with no upfront costs, making it accessible for businesses of all sizes. * Consistent Brand Voice: All interactions are managed by trained Superfans, ensuring that the brand's voice and policies are maintained across every channel. Chatdesk Teams is designed to help e-commerce businesses enhance their customer service operations, improve engagement, and ultimately drive higher conversions.
solvpath
solvpath.com
Tackling up to 80% of your inbound customer support requests. solvpath provides a suite of products designed to automate customer support seamlessly. Take command of your post-sale strategy, improving retention, deflecting cancellations and returns, and significantly reducing refunds to enhance your bottom line. Stay ahead by unlocking an era of efficient, data-driven customer support. solvpath transfers your incoming e-commerce customer requests—phone calls, emails, social media messages, and website visitors—to a quick, dependable support technology. By navigating a guided, easy-to-use, automated visual ticket resolution system, customers can address a range of issues: • Viewing/Revising Orders • Cancellations • Changing Shipping Frequency • Changing Payment Type • Get questions answered quickly • Troubleshoot product • And More!
RevoChat
revo-chat.com
RevoChat is built specifically for Ecommerce. It helps your store sell more by making it easier for customers to shop. It's like having a virtual helper in a real store. This AI able to suggests products just for you and answers questions about orders, products, and return, it just works 24/7. It can even talk in 50 languages! Plus, RevoChat takes care of common questions, so you have more time to improve your products and plan for your business. Integrate with WooCommerce and Shopify.
Registria
registria.com
Trusted by over 150 leading brands across 65 locales worldwide, Registria empowers enterprises to cultivate stronger relationships with the people who own their products. Registria’s Ownership Experience Management (OXM) Platform and flagship solution, ConciergeSM, utilizes data and decision intelligence to drive personalized customer journeys throughout the product ownership lifecycle. Registria enables global scalability with seamless integration into other major applications to help brands deliver exceptional ownership experiences.
ReferralYogi
referralyogi.com
ReferralYogi is a SaaS based Customer Advocacy platform that promises sustainable revenue growth for businesses. It helps them identify their promoters, encourage referrals, manage references & create social buzz for their brands.
Maven AGI
mavenagi.com
Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer support. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale. Their platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. They are laying the foundation for a future where their technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences. Maven AGI is supported by leaders from OpenAI and Google, and backed by top AI investors, including M13, Lux Capital, E14 Fund, and Mentors Fund.
Instadesk
instadesk.com
Instadesk is a full-scene intelligent marketing service brand created by ZKJ, providing a variety of conversational AI products such as intelligent outbound calling, intelligent customer service, digital human employee, intelligent escort, intelligent quality control, and seat assistant.