Page 5 - Top Floatbot Alternatives

Mehery

mehery.com

Mehery is a young, one year old company, building solutions in the digital space. It’s been founded by a team of technocrats and technologists with cumulative experience of over a 100 years and with extensive experience in the digitization of enterprise systems, digital transformation journeys of large enterprises, and building to scale, social media management systems. Mehery has been born of an idea to democratize customer engagements – informative, acquisitive, proactive, and reactive across all digital assets of an organization. We believe that getting the digitalization correct and providing the ability to mine it on a no-code, digital marketing driven non-event, will be the key to enterprise successes moving forward. Our customers, are our partners, in mutual successes. Our journey, together, has just begun.

Automatorr

automatorr.com

Automatorr's services include: * Specialized talent recruitment for permanent, contract, or casual roles. * Advisory, consulting and implementation across all stages of solution design, implementation, and support. * We offer fully managed software solutions that solve industry specific problems. These solutions can be deployed in days, economically and guarantee return on investment. * Get access to over 1000+ experts through our freelance Online Talent Marketplace to fill gaps in your organization or complete projects within budget and on time.

Arcanum

arcanum.ai

Arcanum is committed to helping companies 10X their capacity and get relief from repetitive tasks with the help of back-office AI assistants Arcos and Archie. With a focus on business value, they are passionate about making integrating AI technology into small and medium-sized businesses easy, secure and accessible. Founded in 2016, Arcanum is based in Wellington, New Zealand.

Plum Voice

plumvoice.com

Plum Voice is a CPaaS technology company that provides automated AI technology solutions through programmable cloud platforms. Plum Voice allows customers to choose from a suite of intelligent virtual voice agents (IVAs) or custom solutions - interactive voice response (IVR), surveys, payment processing, etc. - to automate repetitive tasks, customer interactions and business processes for cost efficiencies and cost savings.

Moveo.AI

moveo.ai

Moveo.AI is what conversational AI was meant to be… Our enterprise-grade platform, driven by generative AI and proprietary Large Language Models (LLMs), revolutionizes customer experiences through self-improving conversational AI agents. Our mission is to demystify AI, making it accessible and simple to use, empowering enterprises to leverage their data, scale their operations and elevate customer experiences. Collaborating with enterprises globally, such as Viva, Kaizen Gaming, Edenred, and Allianz, Moveo.AI has established a solid presence in the USA, Greece, and Brazil. With a global reach spanning over 20 languages, our platform currently caters to a user base exceeding 2 million monthly active users.

Mercury

mercury.ai

Mercury is an easy-to-use, AI-based messaging and live-chat platform for customer experience automation. It enables businesses to provide impactful customer experiences with measurable outcomes on website chat, WhatsApp, and Facebook Messenger. Using conversational AI to take the burden of repetitive service requests off customer-facing teams, Mercury frees up live agents to focus on more complex use cases. Code-free integrations with CRM providers, e-commerce platforms, and conversation design tools allow for an easy connection with Mercury. It gives non-technical teams the ability to build sophisticated service automation with minimal setup overhead and quick time-to-market, and without per-seat charges for live-chat support agents.

Flip CX

flipcx.com

Flip CX is a software company that offers an Alexa-like voice AI experience for businesses to optimize their phone channel for better customer service. Flip CX is backed by Amazon Alexa, Ada, Simon, Attentive, Scop Venture Capital, Bullpen, and Forum Ventures.

Neocom.ai

neocom.ai

We are Neocom, a vibrant and young Saas company striving to provide amazing customer experience to every online shopper. We help businesses to help their customers. Armed with latest technology, we are an exceptional team with an extensive experience. Our AI-powered Guided Selling solution allows you to engage your visitors and let them discover their perfect product within your website. Furthermore you can connect with them via an automatic email function and analyze the first and zero party data you gathered within the Neocom platform. This leads to more engagement, higher conversion rates, higher AOVs and less returns. You can also optimize other departments like Marketing or Procurement, by using the insights generated through Neocom.

DigitalGenius

digitalgenius.com

DigitalGenius is the code-free customer experience platform for e-commerce and retail powered by artificial intelligence. Their AI solution continually learns and evolves from every interaction within their customer network, leveraging more than 50 pre-built use cases, customizable processes, and integrations to help make customers happy. They work with forward-thinking e-commerce and retail businesses around the world such as ON, Selfridges, G-Star, Volcom, Mytheresa, and many others to power better customer experiences online. With DigitalGenius, they will: * Deliver a frictionless buyer journey for e-commerce customers * Drive excellence and future growth with AI for e-commerce * Confidently manage unpredictable and seasonal spikes in volume * Proactively address and resolve issues before customers contact them * Meet consumer expectations online and offline * Implement and use e-commerce automation at scale * Empower agents to successfully serve customers at every touchpoint * Quickly achieve Zero Backlog with backlog automation They help businesses deliver exceptional customer experiences with: * A continuously evolving and improving e-commerce AI platform, built from learnings with forward-thinking e-commerce businesses around the world * 50+ pre-built use cases specifically for e-commerce to easily manage seasonal & unpredictable spikes * Proactive interactions providing up-to-date information on deliveries and returns * Best practices learned from a network of the most innovative e-commerce companies, enabling tailored responses and journeys * Customizable integrations and processes tailored to customers' requirements Easily Access DigitalGenius: * Cloud Technology (SaaS) * Always on: 24/7 365 * Multiple languages are available * Get set up in 1 week with no/low code integrations * Channels Agnostic: Self-Service, Email, Bots, Agents, Proactive, Pre-sales & Voice

NoForm.aI

noform.ai

Are you tired of losing potential customers due to tedious lead forms that drive them away from your business? Take your lead generation and conversion rates to new heights with a fantastic AI sales assistant! NoForm.AI is your best GPT-4 based sales agent that can make friends with your data just in 3 minutes. What makes NoForm.AI stand out from the crowd? * Improve engagement. NoForm.A delivers instant answers, pre-qualifies visitors, and efficiently collects contact details for you. * Pre-qualify your visitors. Maximize your efforts by focusing on leads primed to make a purchase rather than investing time in leads that may not come to fruition. * Boost lead conversion. Forget about the typical website forms and x2 your lead conversion rates with a personalized AI sales assistant.

konversable

konversable.com

Konversable is a powerful chat solution designed to delight your customers and convert more enquiries. Our solution can be used across many different use cases. The Konversable has been designed to help our clients in a number of ways: * Clients with Live Chat backup enabled can now be notified of incoming live chat requests through the App, and can even chat with users from directly within the App. * All Live Chat functionality present in our cloud-based solution can be used within the App, including the ability to Transfer Chats between departments, and the creation/insertion of Quick Replies to improve ease of use. * Clients can be notified of any leads generated by their bot, ensuring these can be actioned quickly. * Chat transcripts across all messaging channels can be reviewed where these are connected; including Website chats, Whatsapp chats and Messenger chats. Reactive and proactive features to increase enquiries, chats, and conversions.

Juji Studio

juji.io

No-Code Cognitive AI Chatbot Builder Juji Studio combines Cognitive AI and Computational Psychology with an intuitive graphical user interface (GUI) to enable anyone to create, deploy, and manage their custom cognitive AI chatbots with no code and no IT resources required. Easily achieve 100X time to value. Unlike any other AI chatbots, cognitive AI chatbots have advanced human soft skills. With such skills, they can actively listen to their users and respond empathetically. They can also read between the lines and automatically infer each user's unique characteristics from conversations, such as Big 5 personality traits and soft skills, and use such insights to deeply personalize their services to each user. Juji Studio has been used to automate diverse and complex human engagement tasks, such as interviewing, training/tutoring, and persuasive information presentation, across different domains, including education, healthcare, and talent management.

Arsturn

arsturn.com

In today's fast-paced digital world, businesses are constantly seeking innovative ways to engage with their customers. Arsturn AI emerges as a cutting-edge solution, offering custom ChatGPT chatbots that can be integrated effortlessly into your website. Within just a minute of setup, Arsturn AI promises to revolutionize the way businesses interact with visitors by providing instant support and enhancing the user experience. Arsturn AI harnesses the power of conversational AI to provide users with a highly interactive and responsive chatbot. Here's a look at the underlying mechanics: * Utilizes advanced natural language processing (NLP) to understand and respond to user queries. * Adapts to your brand's voice to maintain consistency in communication. * Offers real-time interaction, ensuring that website visitors receive immediate assistance. Arsturn AI's ChatGPT solutions are packed with features that cater to various business needs. Let's delve into the specifics: * Personalized Chatbots: Tailor-made to align with your brand's messaging and goals. * Instant Support: Provides immediate answers to customer inquiries, improving their experience. * Lead Generation: Engages prospects through interactive dialogues, capturing leads effectively. * Virtual Assistance: Acts as an online representative, guiding users through your website. Benefits include: * Enhanced user engagement leading to improved customer satisfaction. * Increased conversion rates through proactive customer interactions. * Cost savings on customer support with automated responses.

Fixie.ai

fixie.ai

Fixie.ai is a cloud-based platform designed to build, host, and scale natural language agents.

Xenioo

xenioo.com

Xenioo is a renowned powerful and flexible platform which empowers professionals and businesses to build and publish their bots on multiple channels. We founded Xenioo in early 2017, with a mission to provide the fastest and greatest feature-packed chatbot platform possible. As the approach of Xenioo's chatbot creation is a type of "design first"​ model, you can create your chatbot without needing to select your target platform in advance. Once you are done with the design, you can then deploy it simultaneously on multiple channels. Xenioo supports publishing on the following channels: Web Site, Facebook Messenger, Telegram, Whatsapp and Slack. Xenioo has all the tools. So all you need to give, is a degree of commitment and creativity.

Flow XO

flowxo.com

Create a chatbot with zero coding skills required to engage with your customers across a range of different platforms.

TextIt

textit.com

TextIt allows anyone to visually build interactive SMS and Voice applications anywhere in the world. At the core of TextIt lies our exclusive flow engine. With flows, anybody can set up or modify a complex SMS or Voice application without the need of a programmer or expensive consulting company. Using a basic Android phone, you can launch SMS applications instantly in any country while avoiding expensive set-up costs or external technical support.

CBOT

cbot.ai

CBOT is a leading Conversational AI company, providing enterprise-grade AI solutions in Conversational AI and Generative AI. We specialize in enhancing customer experiences in financial services, e-commerce, telecoms, and customer services sectors through AI-based chatbots, helping businesses achieve their goals of increasing customer loyalty and revenue.

Futr

futr.ai

Futr is a chat-as-a-service platform that is supercharging customer service capabilities with auto, live, video & social chat - in any language and on any channel. With clients including a number of police forces, leading retailers and charities, Futr is helping smart organisations connect with their audiences through always on, always instant, always insightful chat services. Don't take our word for it. Try out the Futr platform for free with our one-month trial! - Instant Auto Chat deployment - Tracked usage & benchmarked ROI - Dedicated support with scheduled check-in's - End of trial business case review - No obligation - no credit card required

Hoory Conversations

hoory.com

Hoory is an AI-powered customer support assistant that helps your business automate customer communications and provide 24/7 support with zero delays, turning every interaction into a perfect customer experience. Powered by conversational AI, machine learning and natural language processing, Hoory goes beyond automation. It understands customer intent, provides relevant answers and enhances customer loyalty, all while saving time and reducing business costs. And in addition to its advanced AI capabilities, Hoory doubles up as a shared inbox, giving your agents a seamless way to communicate with customers. Key Features ● Inbox Take charge of all your customer communications through this complete management system where you can - carry out and keep track of all customer interactions - have your agents take over conversations from your AI assistant - access your customers’ conversation histories and other data (including contact information, location and other identifiers) - filter conversations by tags, query status, assignees, location, etc. - analyze users’ browsing and activity history to better understand their journey - organize conversations by adding tags and notes - mark priority conversations with a star to better identify your select users ● Training Train your AI assistant to provide accurate and efficient support to your customers - identify common customer queries and teach Hoory to provide instant responses for each question - make conversations more interactive and purposeful by adding buttons, links and images - add personalization to each interaction by having Hoory use customers’ name, reference their location, etc. ● Team Collaboration Invite team members to utilize your AI assistant together and support customers collaboratively. Manage individual permissions and assign specific tasks to the right experts. ● Customizable Widget Style Hoory to match your brand identity by naming your widget, choosing one of the many avatar options and setting up the right color scheme. ● Speech Recognition Give your customers more communication options by having your AI assistant effortlessly convert speech to text and vice versa. Upcoming features ● People Access your entire customer base in the People app with advanced search to view and manage all interactions with end-users. ● Multilingual Support Working in a multilingual market? Provide customer support in 100+ languages by training Hoory in multiple languages at once, while creating a single dialogue. ● Forms Collect more customer information and get more out of your AI assistant by using conversations to trigger the right data collection forms. ● Entities Provide higher personalization by creating custom entities and enabling your AI assistant to recognize these entities (e.g. country, email, phone number, account number, etc.) in customer queries, and take conditional actions based on those. ● Dialogues Have your assistant carry out multi-step conversations and create engaging dialogues with your customers.

Pega

pega.com

Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow.

Octane AI

octaneai.com

AI That Grows Your Ecommerce Business Over 3,000 Shopify merchants use Octane AI to power AI Quiz Funnels and AI Insights. Half a billion in revenue generated and counting.

Certainly

certainly.io

Certainly is on a mission to help businesses build incredible user experiences for ecommerce, replacing clicks with conversations. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on, and we have customers and partners in over 20 countries worldwide. With its no-code Chatbot Builder, the Certainly Conversational AI Platform offers a fun and easy building experience. The product offers high-quality user experiences across channels, seamless integrations with dozens of business systems, and a powerful, proprietary AI that detects any language and offers ready-to-use content in 14+ languages. Certainly is trusted by brands such as Carlsberg, Tiger of Sweden, Booking.com, Rockwool, Trustpilot, Siksilk, Deloitte, Zendesk, and AKQA.

mottle

mottle.com

Turn Visitors into Customers with a Friendly Chatbot. Effortlessly create an AI chatbot tailored to your business needs: streamline customer support and improve customer satisfaction — all without any coding. Simply write your instructions in plain language.

ClearTalk

cleartalk.ai

ClearTalk is a no code conversational voice AI platform that allows users and agencies to dial thousands of contacts at the click of a button. Whether you need appointment setting, customer support, interviews, customer touchpoints, or any other phone function you can think of, ClearTalk can automate the process. ClearTalk integrates into thousands of different applications and CRM's for ease of use and convenience.

Rezo.ai

rezo.ai

Rezo.ai is an autonomous platform that revolutionizes contact center operations with AI-powered solutions and real-time support. With their suite of products, including Engage AI, Analyze AI, and Agent Assist, they empower organizations to streamline customer interactions, enhance agent performance, and optimize business functions for greater efficiency and success. Their products enable multi-lingual customer conversations, automated tagging, accurate speech-to-text conversion, SOP-driven audits, and more, all powered by their deep integration with LLMs and data analytics. With Rezo.ai, enterprises can achieve higher productivity, increased revenue generation, overhead reduction, and uncover valuable insights into customer interactions. Rezo.AI is a Data first Contact Center powered by Autonomous agents that aim to transform customer experience by automating and analyzing customer-agent interactions across multiple voice as well as non-voice channels in 20+ languages. There are two major pillars on which the product is built: - Engage AI: It helps automate customer-agent conversations and acts as a self-serve platform to understand and resolve customer queries. - Analyse AI: It helps analyze customer-agent interactions and provides valuable insights in order to enable businesses to make proactive decisions.

HiperMe!

hiperme.io

HiperMe! is an industry-leading unified communications and contact center platform. This comprehensive solution allows you to centralize and manage all your communications, whether with clients or within your organization. With HiperMe, you can integrate calls, text messages, emails, and chats into a single interface, facilitating collaboration and improving efficiency.

ConnectPath

connectpath.cx

ConnectPath is a serverless implementation in the same AWS Commercial Regions that Amazon Connect is available in. It makes use of many AWS services including Route 53, CloudFront, S3, API Gateway, AppSync, Lambda, DynamoDB, Cognito, SNS, SQS and SES. It is a fully elastic architecture and can scale on demand. ConnectPath is designed to be used as an agent desktop for Amazon Connect call centers only. Anyone who has system admin permissions can onboard ConnectPath in less than 15 minutes by following the onboarding process elsewhere on this blog. During the onboarding process, ConnectPath uses a CloudFormation template to create an IAM role that has the permissions necessary to integrate with your Amazon Connect instance. ConnectPath also generates several Lambda functions, a Dynamo DB table, Kinesis stream and S3 Bucket in your AWS Account. ConnectPath works with the users that may be using the CCP. For example if you are using a CRM with an embedded CCP, ConnectPath will still report your activities and status. We think the feature set of ConnectPath is such that you may want to run both, but users with ConnectPath will see other agents who only use the CCP. Some features, like agent to agent chat will not work between ConnectPath and CCP, however.

WIZ.AI

wiz.ai

WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI’s suite of solutions includes smart automation, AI-human copilot, generative AI-powered applications, and an LLM-powered platform. WIZ.AI’s AI agents called Talkbots provide human-like engagement to facilitate customer interactions at scale, enabling exceptional customer service and strong business ROI for our enterprise clients. WIZ.AI Talkbot Features * Hyper-localized: Talkbots can process local and domain-specific vocabularies * Hyper-personalized: Talkbots can mimic the tone and accent of a native, and support multiple English varieties and global languages * Omni-channel: Talkbots can be integrated over telephony, email, SMS, and various messaging apps

DialOnce

dialonce.ai

DialOnce is a software publisher specializing in generative and omnichannel AI for customer service, with a software suite designed to host, orchestrate and manage customer and advisor contact paths. It provides customers, agents and supervisors with integrated tools to optimize customer service performance and transform the customer experience.