Page 7 - Top Field Agent Alternatives

Experience.com

experience.com

Since 2015, Experience.com has been committed to providing world-class AI-powered online reputation, reviews, and presence management solutions, helping companies and professionals enhance their online presence, and customer & employee engagement. With a joint mission to help millions of organizations evolve and improve, Experience.com’s integrated SaaS platform continues to lead the industry at the forefront of digital marketing innovation.

Ungapped

ungapped.com

By integrating core marketing and sales tools, Ungapped aims to make the day-to-day running of a business less messy and more holistic so that growing businesses can create exceptional customer experiences to grow your business. A complete platform for growing businesses with tools for email marketing, surveys, invitations, signup forms and text messages. In addition to our platform, we also offer consulting services to help you create exceptional customer experiences.

Poltio

poltio.com

Poltio’s no-code embeddable solutions that are responsive and white-label, enables brands/agencies to humanize product discovery and capture real time zero party data / get unbiased insights / boost ... Show More OI while creating segments and personas. Just Select the right solution such as smart survey, engaging test or product recommendation quiz / gift finder. Product quizzes not only enhance customer’s shopping but they also provide a superior experience and elevates the customer journey with guided selling.

VideoPeel

videopeel.com

Video Survey Solution for Employee Engagement, Customer Feedback, and Customer Support. Start collecting videos from employees, customers, & candidates in less than 5 minutes. VideoPeel is the premier remote video capturing platform for businesses to capture, respond to, analyze, and share videos from their customers. VideoPeel helps businesses 10X their amount of user-generated video content, so they can drive 20% plus conversions, traffic, satisfaction, and consumer insights.

Forsta

forsta.com

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, serves organizations across a variety of industries including financial services, healthcare, hospitality, market research, professional services, retail and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com.

GreenRope

greenrope.com

GreenRope is an all-in-one, complete CRM, marketing automation, and customer service solution designed for businesses doing big things. GreenRope combines sales, marketing, and operations into one, highly customizable software solution built for your business. GreenRope is more than software, it’s a way of doing business. We help our users break down departmental silos to create streamlined business processes. GreenRope’s CRM has all the tools and integrations you need for sales, marketing, customer service, and operations. Real power comes from an integrated approach, and that’s exactly what GreenRope offers. GreenRope includes advanced marketing automation capabilities, drag-and-drop customer journey mapping, sales force automation, customer service tools, and a tool box of other features to help manage and operate your business. GreenRope gives you control over your entire business from sales to marketing to customer service.You get a 360-degree view of your customers and a better way to manage and reach your KPIs. GreenRope is one of the only true all-in-one solutions. Everyone in your organization can use GreenRope to manage sales, boost marketing initiatives, and use data to create better customer experiences. Plus, additional users are always free. Effectively manage your sales pipeline with in-depth sales enablement tools. Customize the way you view your contacts, schedule appointments, automate follow-ups, and easily view all sales opportunities. GreenRope gives you marketing automation that's easy to set up, test, and execute. Never miss an opportunity to provide the best customer experience through personalized communication and data-driven strategies. With GreenRope, you can manage multiple channels - websites, email, mobile, social, and more - all in the same platform. We are here when you need us. Contact us 24/7 via chat, email, and more. Plus, we provide in-depth onboarding with personalized training, a certification program, and hundreds of online resources to ensure your success. GreenRope is a company built around providing exceptional value to our customers. Since we started in 2008, we have evolved from being one of the first email marketing service providers to being the first, truly Complete CRM on the market. Combining sales, marketing, and operations in to a single platform, GreenRope inspires collaboration with your clients, vendors, and employees and we live this collaborative culture, listening to people like you to build what YOU want to run your business. GreenRope's Complete CRM helps business owners, sales managers and marketers bridge the gap between departments and make data accessible throughout, so your business runs smoothly and effectively with all the information a team needs to better target and serve their leads and customers.

Survicate

survicate.com

Survicate is an intuitive yet powerful survey software, perfect for collecting continuous customer insights at scale and across multiple channels. Measure customer satisfaction (CSAT) and Net Promoter Score (NPS) effectively and gather crucial feedback on your website, product, and mobile app with Survicate to better understand your customers' needs. Why choose Survicate? - Easily create customized surveys to start receiving customer feedback within minutes - Run targeted surveys across various channels: email and link, on your website, in-product, or in mobile apps. - Integrate Survicate with your existing tools like Hubspot, Salesforce, and Mailchimp through one-click, native integrations for a more holistic understanding of your customers. - Capture partial survey responses and strategically target your surveys to engage the right audience at the optimal time, increasing response rates and ensuring more relevant insights. - Analyze customer insights using AI, which sorts feedback into clear topics and categories, so you can make informed decisions faster. With Survicate, you can: - Get constant streams of insights from your customers from multiple touchpoints to better understand their needs and preferences . - Learn what customers think of your website, app, product, or customer service and get data to validate your ideas. - Automate continuous feedback collection to track and improve key metrics over time. - Act on feedback to increase customer satisfaction and loyalty, build better products, and develop more effective marketing strategies Transform customer insights into growth opportunities with Survicate.

Commusoft

commusoft.co.uk

Commusoft is the only platform your field service business needs to manage your jobs, close more sales, and chat with your entire team. Commusoft’s purpose is to educate and empower service, maintenance, and installation companies to provide world-class customer journeys. It is the only platform that helps you put your customers’ experience first so you can unlock more revenue across commercial and residential services. Clients using its end-to-end customer self-service system can elevate their business’s reputation and increase customer loyalty, from booking jobs to invoice completion. From an entrepreneurial university student's side project to an award-winning global company, Commusoft continues to evolve and positively impact the field service software market. Since 2006, it has transformed the business operations of thousands of service companies that rely on its software daily. Its dedication to field service businesses stretches far and wide, underpinning the journey that Commusoft takes its clients on. Starting with making sure it only sells to companies that can benefit from its solutions, comprehensively supporting clients from day one, and always being open and transparent with its community—these commitments ensure sustainable growth for its clients and Commusoft alike. And none of it is possible without its hardworking and forward-thinking team.

ZIGPOLL

zigpoll.com

Collect Zero-Party Data using post purchase surveys, email capture campaigns, and interactive polls & forms. No-code setup for Shopify, BigCommerce & Wordpress.

WEVO

wevo.ai

WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, scores and benchmarks with less than 30 minutes of effort. Using your target audience, WEVO is the only tool that pinpoints conversion roadblocks and provides recommendations to increase website conversion Pre-Live.. WEVO’s statistically significant feedback de-risks their decision-making, delivering the confidence to build valuable customer experiences. Create the right customer experiences faster with more accurate user feedback.

Kraftful

kraftful.com

Kraftful gives you deep AI analysis of user feedback to learn what your users need and how to make your product delightful.

Userpilot

userpilot.com

Unlock Growth Opportunities at Every Stage of the User Journey. Userpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey.

1Flow

1flow.app

1Flow is a cutting-edge in-product user feedback platform that empowers product teams to enhance their offerings by effectively listening to their users. As a B2B SaaS startup founded in 2021 and backed by Y Combinator, 1Flow offers event-triggered in-app surveys and messaging for mobile apps, websites, and web apps. Designed with product managers, researchers, founders, success managers, and UX designers in mind, 1Flow seamlessly integrates with various platforms such as iOS, Android, React Native, Flutter, Google Tag Manager, JavaScript, and Shareable Link Surveys. This wide-ranging integration enables smooth data synchronization with popular analytics tools like Amplitude, Mixpanel, Segment, and Heap, empowering product teams to make data-driven decisions effortlessly. 1Flow's true strength lies in data-driven user targeting, leading to improved conversion and retention rates without straining developer resources. It supports multiple use cases, including NPS, CSAT, CES surveys, feature announcements, concept testing, feedback collection, bug reports, and user interviews. The platform's AI-driven capabilities make user research studies a breeze, enabling the quick generation and analysis of custom surveys based on specific goals and tones. Launching these surveys takes just 5 seconds, ensuring speedy and accurate results. What sets 1Flow apart from traditional surveys is its unparalleled ability to reach the right audience at the right time, boasting an impressive 30% average response rate and delivering valuable data within hours. In conclusion, 1Flow is an indispensable tool for any forward-thinking product team seeking to optimize user experiences, make informed decisions, and achieve unparalleled success.

Netigate

netigate.net

Netigate is an established and rapidly growing SaaS company. Our purpose is to promote the customer, employee and consumer voice in everyday business decisions to help our customers focus on the right activities. Our survey platform is trusted by thousands of the world's leading brands - such as Electrolux, Ericsson, Vodafone, E.ON, DB Schenker, and Spotify. Since its establishment in 2005 Netigate has received several Swedish and international awards for its innovative drive - among others, Deloitte Technology Fast 100, several years in a row. Headquarters are located in Stockholm, Sweden supported by regional sales offices in Frankfurt am Main and Oslo. We have three license plans and also carry out particular projects under the Professional Services team. Get in touch for more info or a demo!

Fieldy

getfieldy.com

Get Fieldy: Your All-In-One Field Service Management Tool Streamline every facet of your field service operations with Get Fieldy. From instant quotes to real-time tracking, we've integrated every tool you need to deliver exceptional service and optimize your business. Key Features: * Scheduling & Dispatching: Efficiently schedule and dispatch teams. Our app lets staff complete jobs offline, gain customer acknowledgements, and share reports instantly. * GPS Tracking: Real-time location tracking for efficient team management and route optimization. * Quoting & Invoicing: Instantly generate and share quotes online, then send invoices directly within the app. * Online Payment Processing: Facilitate smoother transactions, driving timely and consistent customer payments. * Integrated CRM: Keep all customer information, service history, and communication in one place. * Travel Time & Distance: Calculate and monitor the time and distance covered for each service job, ensuring punctuality and efficiency. * Team Management: Manage team roles, schedules, and performance metrics all in one place. * Online Booking: Let clients book your services instantly and conveniently online. * Real-Time Updates: Stay informed with instant notifications on job statuses, team movements, and customer communications. * Mobile Functionality: Manage operations on-the-go, from any device, even without an internet connection, ensuring you're always in control with our offline capabilities. * Online Payment Processing: Secure and swift payment solutions integrated for your business ease.

FieldVibe

fieldvibe.com

FieldVibe helps you efficiently schedule and dispatch field teams, increasing company productivity and customer satisfaction. FieldVibe has everything you need from a job scheduling app for small businesses: * Scheduling made simple Keeping things simple is paramount for it. You don’t need a demo session to onboard and start using it. You can have your first job scheduled in less than 3 minutes. * Automated text reminders Reduce last-minute cancellations and clients forgetting about your visit by sending automated text messages for reminders and confirmations. Client replies will be forwarded to your phone number. * Client history All the details of a client are in one place, from contact info and notes to the past and future jobs of that client. * Recurring jobs FieldVibe helps you schedule recurring jobs. Quickly choose from its recurring options or, if you need something custom, FieldVibe can do that as well. * Job details FieldVibe is more than a calendar app. For each job, you can add notes, photos, payments, signatures, and do your job scheduling with ease. * Staff management As a business owner, you are able to create accounts for your employees. There are two types of staff accounts: STAFF users who can manage only their own schedule and ADMIN users who can manage the schedule of all users, including the business owner. * Time tracking You and your employees can track the time spent working on each job and on the road to each job. * Reports See and export the payments you received and the time spent working.

Saleswah CRM

saleswah.com

Enable your sales, marketing and field support teams for growth- no matter how big or small. If your business sells to other businesses, your teams need Saleswah. Use your account across multiple platforms like web, Windows 8 desktop and Android phone. Saleswah full featured is free to try for individuals for fifteen days. Adding other users to the team requires a paid account. Key features: Sales role Nurture relationships, manage schedules, track visits, collaborate in a team. Grow sales and delight demanding customers with timely support. Saleswah helps keep your day organized by focusing on the important and the urgent. Sync your Contacts, Tasks and Appointments with your linked Google account. Move your phone contacts to CRM and get started. Log visits, take notes and even track the street address of the meeting through GPS. - Manage your end-to-end sales cycle with access to Deals, Contacts, Accounts,Tasks, Appointments, Calls. Proposals in CRM. - Collaborate with your team in real time by posting comments - Schedule and track all your appointments, tasks, and activities. Sync with Google calendar. Key Features: Service Role For a service technician on the move, Saleswah CRM for service offers the ability to attend to and close service tickets for installation, scheduled and corrective maintenance and refueling. For a wide variety of field service scenarios - for maintenance of assets such as DG sets, Chillers, Compressors, ACs etc and even software. Totally customizable and with an extremely powerful backend which allows you, the admin, the ability to configure the CRM for: - servicing any asset class - creating your own fields for sites, product specs - customizing visits forms - customizable tickets forms. All visits, like in the sales role are tracked on GPS. Can capture images and customer signatures to close tickets.

Service Geeni

servicegeeni.com

Service Geeni is service management software that helps businesses stay ahead of the competition. Designed and developed especially for businesses with a mobile workforce, Service Geeni is a best-in-class solution that gives a real competitive advantage. The service management software provided by Service Geeni arms its staff with everything they need to become more productive, with access from anywhere via their own device. Other benefits of Service Geeni include: * Fixed monthly fee with no costly hardware or software to buy or maintain * High levels of security and reliability, with all data backed up in high-security UK data centres * Scalable – Service Geeni grows and evolves with the business * Stand out from the competition with feature-rich functionality * Complete jobs quicker by reducing unnecessary paperwork * Boost productivity – maximize time in the field with smart scheduling and route planning * Flexibility – add or remove users quickly and easily * Improve services with intelligent data analysis * Reliability - 99.9% uptime guaranteed across all services * Future-proofing – stay ahead of the curve and competitors! Helping its clients increase productivity and work smarter is at the heart of what it does. It works with a wide range of businesses at both SME and enterprise levels. As a division of Key Computers, Service Geeni is backed by an IT firm with over 30 years of industry knowledge, expertise, and continuous innovation. Key Computers is a well-established family business that has gained a reputation for excellence in service and technological advancement. It is proud of the work it does to help each and every one of its retained clients keep their businesses on track. By providing reliable, secure, and accessible service management software, its clients can focus on doing what they do best.

Tarkie

tarkie.com

Sales Force Automation and Digital Transformation Solution for Field Employees in the Philippines Tarkie is an enterprise solution designed for companies with field employees such as technicians, delivery crew, sales agents, merchandisers, area coordinators, auditors, loan officers, and credit investigators. By automating up to 90% of field processes and digitizing field reports, Tarkie gives companies real-time data and real-time visibility on the activities and information collected by their field employees, so that they can make REAL-TIME decisions. Serving over 100 companies nationwide, Tarkie is a leading and trusted provider of digital transformation technology in the Philippines.

UtilizeCore

utilizecore.com

The UtilizeCore platform helps teams deliver subcontracted services efficiently, effectively, and profitably. UtilizeCore is a cloud-based solution, that adapts to your business model. Core consolidates all of your workflows into a single platform to manage your clients, internal and vendor operations. Say goodbye to headaches and hello to UtilizeCore – the revolutionary platform designed to transform subcontractor management for installation, repair and maintenance businesses. Key Features: * Automated Subcontractor Management: Simplify operations with automation, reducing manual processes and enabling more efficient service delivery. * Seamless Integration: Connect effortlessly with multiple Client CMMS Systems for a unified dashboard that manages work orders, proposals, invoices, and payments. * Enhanced Communication: Utilize advanced tools for clearer, more effective communication between subcontractors, and clients. * Operational Insights: Leverage detailed analytics and reporting for improved decision-making and transparency. Benefits: * Increased Efficiency: Capture more revenue per operator with streamlined processes. * Improved Profit Margins: Protect and enhance your margins with tools designed for better cost management. * Superior Experience: Deliver a next-level experience to both clients and subcontractors, setting new standards in service provision. UtilizeCore stands out with its rich history, including the expertise of co-founders from ServiceChannel, and a clear focus on subcontractor success. Whether it's managing work orders, ensuring compliance, or integrating with third-party applications, UtilizeCore offers a robust solution that addresses the industry's most pressing challenges. Elevate your service delivery and subcontractor management with UtilizeCore – your partner in achieving streamlined operations and enhanced profitability.

Eworks

eworksmanager.co.uk

Eworks Manager is an all-in-one Field Service & Job Management System allowing you to manage your jobs, staff and paperwork from your office or mobile device. Built for the trades and services industry and best suited for businesses with large teams. So, if you quote for work, do the job, then invoice and have difficulties managing or scheduling any of these processes, then this is your solution. Eworks has worked with housing associations, construction firms, IT companies, property maintenance, refrigeration firms, green deal companies and many many more.

Fieldpoint

fieldpoint.net

Fieldpoint provides a solution that addresses the challenges enterprise field service management faces today. It is a customer-focused company, and its goals are to decrease costs, improve efficiency, and optimize operations for its clients. With 16 years of software development and implementation experience, it prides itself on having the domain expertise to offer clients a superior product feature set, multiple integrations, and the ability to build customizations specific to operational strategy. It strives to help organizations augment new revenue streams and increase their ROI. With hundreds of customers and thousands of users in several verticals, it is one of North America's leading field service software providers. Fieldpoint offers an end-to-end field service management, project job costing, and preventative maintenance system. It is a flexible system that can integrate with CRM and ERP systems like Microsoft Dynamics GP, NetSuite, and Intacct to streamline your business. The scheduling and dispatching tools are easy to use and efficient. Field technicians can use their mobile smartphones to access call details, map directions, enter parts, checklists, and collect signatures. Product Capabilities and Features * Work Order Management * Scheduling and Dispatch * Mobility * Contracts and Preventative Maintenance Management * Project and Job Costing * Business Intelligence The Verticals It Services: * Fire and Life Safety * HVAC * IT Services and Telecom * Medical Devices * Oil and Gas * Industrial Equipment * Food and Beverage

AfroIntroductions

afrointroductions.com

AfroIntroductions! The favorite African dating app for over 4.5 million singles worldwide. It is one of the most trusted and used African dating apps, connecting women and men worldwide. Whether you're looking for a great date, more friends, or that perfect partner, AfroIntroductions is your starting point. With the AfroIntroductions app, you can create a new account and begin writing your love story in a matter of minutes. Join now and start chatting with African women or Ugandan men near you or anywhere in the world. African dating just got so much easier! * REAL people: It has advanced algorithms to check for fraudulent profiles. * Profile UPGRADES for serious daters looking for their perfect partner. * EASILY search, like, and chat with African singles locally—including Tanzanian women, South African singles, and Ugandan men—and singles all over the world. * 24/7 Customer Service: Your dating experience is important to it. Its team of multi-linguistic customer service specialists is here to help you in the search for love.

Synchroteam

synchroteam.com

Synchroteam's cloud-based software platform helps businesses efficiently manage their mobile workers, simplify their processes, and optimize their costs per revenue. It is a complete and intuitive SaaS Field Service Management solution with scheduling, dispatching, tracking, parts management, and reporting capabilities. It shows you in real time the location of your offices, workers, customers, and displays them on a map. It is very easy to drag and drop a job onto the right worker based on availability, competencies, and location. * Powerful & Secure Mobile Client: The Synchroteam client uses an onboard enterprise database and remains fully functional regardless of network coverage quality. Data encryption and transactional integrity are maintained even when the network connection is lost. * Work Order Management: Review work order information before starting the job and take advantage of interactive assistance features, such as instant driving directions, one-touch contact calling, job description, and report review. * Job Center: Dealing with work orders has never been this intuitive. Job updates are provided in real time and displayed in a logical order: today, upcoming, late, and completed. * Job Report: Its interactive Job Reports are tailored to request only required information and automatically record time milestones. Capture signatures, photos, barcodes, and parts/services usage. * Notifications: Receive notifications for new jobs, scheduled jobs, or rescheduled jobs on your mobile terminal. Notification settings are fully configurable. * Maximum Autonomy: Review previous work orders, create, reschedule, or decline jobs. Access attachments associated with a job or customer. Activate/Deactivate autosync and GPS tracking.

Praxedo

praxedo.com

Praxedo is a powerful, cloud-based Field Service Management software empowering service companies to increase productivity, streamline business processes and improve customer satisfaction. Customers choose Praxedo for its easy-to-use, highly configurable open web platform and mobile app that integrate seamlessly with third-party systems. More than 1,500 field service organizations and 65,000 users worldwide use Praxedo daily to optimize scheduling, digitize work orders and track field technicians' activities. Due to its scalability and unmatched implementation times, Praxedo has become one of the world's top software solutions in Field Service Management and has been included in Gartner's Magic Quadrant for the 6th consecutive year. Founded in 2005, Praxedo has quickly expanded its operations across North America and Europe. Its offices are located in the US, Canada, France, Germany, UK, Spain and its solution is marketed in more than a dozen countries.

Trak

trak.co

Trak is a web-based app that has been created to simplify the life of the everyday tradesman by eliminating countless hours spent completing administrative work back at the office or after hours at home, which could be better spent on the job site. Designed for trades businesses both big and small, Trak helps to streamline jobs, which in turn promotes growth and saves time and money. It’s built by tradies for tradies, and we’re with you every step of the way. The feature-packed app provides you with the ability to: - Manage jobs from start to finish - Quote and invoice clients directly - Both manually and automatically record payments - Schedule users and jobs, and connect your job calendar with external apps - Complete and submit timesheet entries, which can then be used for job costing - Add subcontractors to your company's account (they'll only have access to the details of the jobs they're working on) - Create SWMS and report templates for your workers to complete onsite - Capture signatures on any device to show approval - Create tasks to help break up the workload - Upload files to support your quotes, invoices, notes, tasks, reports and SWMS

Hellotracks

hellotracks.com

Hellotracks is one of the leading softwares helping businesses keep track of staff activities and optimized routes in the field. The Hellotracks platform was designed for ease-of-use, reliability, and scalability, making it an enterprise-level technology available to businesses of any size. Clients use Hellotracks to schedule and manage service deliveries in a simple, cost-effective and scalable way. Businesses rely on Hellotracks to coordinate their operations on-the-go and in real-time. Hellotracks provides a powerful back-office view of your business and the web platform allows managers to dispatch and follow jobs. The Android or an iOS app allows field staff to easily access and input relevant information while customer notifications track the arrival of the service all in real-time. Hellotracks currently supports over 100+ businesses and thousands of active daily users and is trusted by businesses such as Lyft, Phillip Morris, Wheels and many more.

ServSuite

fieldroutes.com

ServSuite has been powering efficiency and growth for thousands of pest control and lawn care companies since the 1990s. In 2021, it was acquired by the #1 contractor software, ServiceTitan, to set a new standard for enterprise field service software. In 2022, as part of ServiceTitan’s acquisition of FieldRoutes, ServicePro became a part of FieldRoutes. This was done in a joint effort to ensure we are providing all our customers with best-in-class software to grow their businesses and achieve their goals. The ServSuite product has evolved to become ServSuite(R) by FieldRoutes, an enterprise solution designed to help pest control and lawn care businesses achieve unstoppable growth.

Fieldproxy

fieldproxy.com

Fieldproxy is a no-code platform that helps field servicing companies digitize their processes to better manage their on-ground technicians. Digital transformation for your on-ground teams at scale.

GPS Insight

gpsinsight.com

GPS Insight is a fleet management and field services company. They provide mission critical insights needed to make physical operations on the road and in the field, simpler and safer to do. GPS Insight helps customers engage their fleet by delivering innovative solutions and actionable insights. Organizations across North America turn to GPS Insight when they are sick of high fleet operating costs, are worried about safety on the roads, and have inefficiencies that waste valuable time and money. GPS Insight offers all-encompassing fleet software for organizations with fleets of vehicles, trailers, and other mobile assets. GPS Insight provides many fleet solutions to include vehicle and asset tracking, in-cab cameras, ELD, fuel cards, and much more.