vWork

vWork is designed for delivery and field-service teams coordinating drivers or other mobile workers, especially businesses handling frequent, time-sensitive or perishable deliveries. It helps dispatchers plan work, keep track of jobs in progress and share delivery updates with customers and workers. Dispatchers can assign jobs using a visual schedule, view workers and job locations on a map, and automate recurring jobs. Route optimization can help organize multi-stop runs, while job templates and worker or equipment requirements help match work to the right resources. Dispatchers can update schedules and communicate changes to workers through the system; customer notifications can share delivery updates and estimated arrival times. The iOS and Android mobile apps let workers view assigned jobs, follow routes, communicate with dispatch and record job details in the field. Workflows can include health and safety checks, and completed jobs can be documented with proof of delivery such as a customer signature, photo, time and location. vWork is suited to fleets that need a shared view of scheduling, dispatch and job completion, and can connect with other business systems through integrations and an API.

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