Page 4 - Top Dovetail Alternatives

Netigate

netigate.net

Netigate is an established and rapidly growing SaaS company. Our purpose is to promote the customer, employee and consumer voice in everyday business decisions to help our customers focus on the right activities. Our survey platform is trusted by thousands of the world's leading brands - such as Electrolux, Ericsson, Vodafone, E.ON, DB Schenker, and Spotify. Since its establishment in 2005 Netigate has received several Swedish and international awards for its innovative drive - among others, Deloitte Technology Fast 100, several years in a row. Headquarters are located in Stockholm, Sweden supported by regional sales offices in Frankfurt am Main and Oslo. We have three license plans and also carry out particular projects under the Professional Services team. Get in touch for more info or a demo!

Questback

questback.com

Questback is a powerful person-based feedback platform that helps companies understand customers, engage employees and outperform markets. Questback is an online survey and feedback software company, headquartered in Oslo, Norway. The company offers online data collection and analysis solutions for Enterprise Feedback Management, including market research, customer satisfaction and loyalty, product and concept testing, employee evaluations, people analytics and online feedback. Questback serves enterprises in more than 50 countries, with thousands of customers across the globe, and works with over one-third of the companies on the Forbes top 100 list.

Reputation

reputation.com

Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations.

Feedier

feedier.com

Feedier stands as a Customer Intelligence platform that empowers you to fully understand your customers, helping your business to transform better and faster. Feedier is designed to help every team in your company take action to optimize retention, satisfaction and the overall customer experience. The platform comes with several key benefits: - Real-time feedback centralization: Collect the whole of your customer feedback, in different ways and through different sources on a single platform. - Accurate irritant detection: Proactively identify emerging issues so you can take swift corrective action. - Enrich customer data: Leverage the synergy between your business and feedback data to get a complete micro and macro perspective on customer satisfaction. - NLP-Powered Text Data Analysis (Natural Language Processing): harness the power of AI and NLP trained on your data, to gain an in-depth understanding of your customers’ trends, feelings and needs. - Intuitive data analysis: Track all your KPIs through intuitive, scalable and shareable reports, enabling you to easily interpret the data and take collective data-driven decisions. - Seamless integration with business tools: Connect data end-to-end to foster rapid problem-solving and continuous improvement. Adopt a clear and effective strategy to transform faster by harnessing the power of Feedier. Give voice to your customers, understand their needs, expectations and motivations.

Customer Monitor

customermonitor.com

Customer Monitor is a fully-managed customer experience management platform developed by Perceptive. Through regular short surveys, Customer Monitor automatically collates and analyzes customer feedback to uncover important themes and trends. These results are accessible through an intuitive interactive dashboard. Behind Customer Monitor is a dedicated customer experience expert. This expert combines innovative research methodologies, strategic know-how, and change management approaches to deliver customer experience programs that match the right measures to the right moments in the customer journey. * Net Promoter Score: At the heart of Customer Monitor is the Net Promoter Score, a globally recognized methodology that goes beyond customer satisfaction to measure advocacy, which is strongly linked to customer loyalty and trust. High levels of advocacy are associated with growing brands, particularly with the rising prevalence of e-word-of-mouth. * Identify strengths and weaknesses: Customer Monitor analyzes customer feedback to identify and track key themes that are positively or negatively impacting the customer experience—and to what extent. This allows for pinpointing and prioritizing areas for improvement. * Identify and save at-risk customers: Customer Monitor’s MARC feature notifies relevant team members of an at-risk customer and allows tracking and managing the resolution process. This empowers the team to close the loop on issues before they escalate into problems and damage the brand’s reputation. * Discover trends. See the impact: Customer Monitor tracks key customer experience metrics over time, allowing important trends to be uncovered as well as showing the impact of any changes introduced. * Customer data is protected and secure: Perceptive is ISO 27001 accredited, meaning Customer Monitor meets the highest global standards for information security management. This standard of data security and process allows for securely hosting and protecting customer data. * Tailored insights: The Net Promoter Score is just one lens to measure customer experience. Customer Monitor supports a range of different question formats and complementary metrics, including satisfaction, customer effort, and retention likelihood. The expert will work with you to deliver a program that matches the right measures to the right customer touchpoints. * Deeper understanding: View survey results by key customer segments. For example, you can identify key themes and trends at a branch, territory, product, account manager level, or any combination. The expert will work with you to determine the views most important to your business. * Simple and easy to use: One of Customer Monitor's biggest strengths is its simplicity. The platform is accessible across multiple devices, and the dashboards are designed to be easy to use, with information presented in a way that is simple for new users to digest and understand, making reporting a breeze. * CRM integration: Customer Monitor has an API, meaning it can integrate with most CRMs to accommodate a two-way flow of data.

TheySaid

theysaid.io

Traditional surveys fall short—they're slow to create, hard to analyze, and lack the context needed for smart decisions. TheySaid's Conversational AI Surveys offer a better way: * Gain 10x deeper insights with context-rich responses. * Launch surveys in minutes with ease. * Boost engagement with interactive, 1:1 conversations. * Simplify analysis with summaries and natural language queries. * Automate follow-ups to turn insights into action at scale.

Screeb

screeb.app

Screeb is a Product-Led User Research platform helping product teams to build better products by better knowing their users. Product Analytics, In-App Surveys, Community, Web & Mobile SDKs... Screeb is a full featured platform to increase your growth, adoption and retention.

Chisel

chisellabs.com

Chisel is an AI powered, 2-in-1 product management platform that combines roadmaps and built-in feedback collection tools. It helps PMs reduce busywork and drive outcomes that matter such as amplifying revenue and increasing customer adoption. Chisel uses innovations in AI to make a PM’s day-to-day work more effective and efficient, e.g. automatically creating PM documents like PRDs and Status reports in seconds, or classifying and synthesizing customer feedback using AI. This frees up their time to do more strategic work. Chisel lets you do product management YOUR way. Chisel's interface is entirely customizable, and its Enterprise plan lets you add custom modules directly within Chisel. It integrates with most of PM tools, giving you a 360 degree view of your organization in one place. Chisel enables you to develop the most accurate feature prioritization plan from the start: - Higher ROI: Maximize the long-term success of your products by prioritizing impact. - Faster Releases: Speed up the decision-making process without losing accuracy. - Wider Adoption: Increase customer satisfaction by shipping features which are highly focused on meeting customer needs. - More Time: Spend more time in the birds-eye view, building product vision and driving innovation. - Stronger Teams: Keep your team connected to the product organization beyond scheduled meetings. If you’re not using a tool like Chisel today, you run the risk of delayed revenue and customer adoption, poor team morale due to misalignment, and a missed opportunity to drive modern practices and innovation. Chisel pays for itself within a month.

ChangeEngine

changeengine.com

Elevating People leaders to deliver the employee moments that matter most. The challenge people leaders face is that the employee experience design process resides across distributed teams, disparate HR systems, and in many cases, spreadsheets & powerpoints. Once people programs are launched, there’s an initial buzz, then they get swept underthe rug in sixty days and it’s onto the next burning need. Creating & executing best-in-class people programs to treat employees like internal customers is extremely manual and time-consuming—they include many moving parts such as goals, branding, content, communications, timeline, rewards, and ROI. In the hybrid workplace, there’s no effective way to manage this. We’re here to change that—our goal is to elevate the role of people leaders everywhere and help them to sustain their people program utilization over time. We’re empowering them to showcase the impact of the people org to their leadership team & board while helping them to get executive buy-in and unlock more budget internally to experiment & run innovative people programs.

Supahub

supahub.com

Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback. Unlike traditional methods of collecting feedback through email or chat, Supahub saves you valuable time by consolidating conversations and emails into a centralized platform. With Supahub boards, you can create a dedicated space for feedback on specific topics such as feature requests, bug reports, blog topics, and FAQs. Boards can be either public or private, enabling teams to manage feedback internally if needed. With Supahub, you can easily follow up on feedback by commenting on posts and updating their status as

Wondering

wondering.com

Wondering is the A-led user research and interviewing platform. We help product and UX teams to get faster customer feedback on designs and new concepts in any language and build better products with AI-led research.

UserQ - Tester

userq.com

UserQ is the first fully remote user research solution that caters for MENA researchers and testers – with Arabic and English testing options, utilising a panel of local testers. We’re on a mission to make UX research accessible to every brand, manager and researcher in the MENA region. Using our UserQ panel you get instant access to +10K users in the MENA region, across 100 nationalities and different demographics. You can recruit from a diverse range of quality testers that match your target audience. Our remote testing tools include the most popular solutions to get all kind of feedback from your target users in a matter of hours. UserQ enables you to easily build card sortings, tree tests, preference tests, prototype tests and much more. All of our testing tools can be created and published in english or arabic, making arabic research accessible to every local brand that focuses on the arabic population. When arabic language is selected, testers will experience a fully mirrored interface to ensure full clarity on the content of the study. With UserQ you say goodbye to constrictive monthly or annual fees. As Uxers ourself we understand the importance of being able to rely on a research tool that follows us during the nonlinear, iterative design journeys. Our flexible credit model means you only pay for what you use. Our credits never expire.

Sticky

tobii.com

Want to get a better return on your marketing investment? Sticky by Tobii is an online eye tracking software and survey tool that analyzes how your creative designs are being received by your target audience, on the devices they use the most. See the impact of ads, packaging, and videos on real people across the globe, in isolation and in context.

OpenQ

openq.co

OpenQ powers B2B research operations in one place, fueled by 150M B2B research prospects, searchable and filterable with 20+ granular filters. Through OpenQ CRM, research operation professionals can conduct interviews, manage research panels seamlessly and efficiently with following features provided: * Automated recruiting outreach. * Incentive recommendations. * Streamlined scheduling workflow. * Automated incentive payouts. * Informed consent & NDA signature. * Research governance rules. * Compliant with GDPR & CCPA

UXTesting

uxtesting.io

UXTesting aims to offer developers, designers, and managers a mobile testing tool and user behavior analysis.

Blitzllama

blitzllama.com

Blitzllama is a user insights platform that helps product teams build better products. Blitzllama has three product offerings: * In-product surveys enable you to target specific users and capture their real-time insights right in your product. In-product surveys are a great way to continuously optimize user journeys, validate product ideas with user input, and uncover causes of customer churn. * AI-analysis not only categorizes responses into topics and sentiments but also performs cross-question and correlation analysis to provide survey insights. All feedback data is saved inside a single repository, which is great for searching and analyzing historical feedback. * Concept tests allow you to ask questions as users interact with new prototypes or mock-ups to gather crucial pre-discovery insights.

UserBob

userbob.com

UserBob is the most affordable remote user testing service. UserBob will recruit users to try out your app or website and record a screen cast of their experience. Watching these videos will help you understand what changes you need to make to delight your users and increase conversions.

PureSpectrum - Insights

purespectrum.com

PureSpectrum offers a complete end-to-end market research and insights platform, helping insights professionals make decisions more efficiently, and faster than ever before. Awarded MR Supplier of the Year at the 2021 Marketing Research and Insight Excellence Awards, PureSpectrum is recognized for their industry-leading data quality. PureSpectrum developed the respondent-level scoring system, PureScore™, and believes their continued success stems from their talent density and dedication to simplicity and quality.In the few years since its inception, PureSpectrum has been named one of the Fastest Growing Companies in North America on Deloitte’s Fast 500 since 2020, twice placed in the Top 50 of the GRIT Most Innovative List, and ranked twice on the Inc. 5000 list. PureSpectrum Marketplace Platform: * The PureSpectrum Marketplace provides researchers instant access to multi-source supply from high-quality respondents globally. * The Marketplace Platform combines design, proprietary measurement tools, and third-party data validation to provide researchers with panel choices verified to deliver consistently engaged respondents. * Clients can create, launch, and manage surveys anytime in minutes and without delays. * As the Quality-first Sample Marketplace, PureSpectrum ensures a top-quality experience from project inception to final reporting. PureSpectrum Insights Platform: * The PureSpectrum Insights Platform empowers users to collect consumer insights for any business decision. * The platform is integrated with the PureSpectrum Marketplace so users can quickly collect top-quality answers that they can trust. * Easy to use features for questionnaire design includes numerous question types and automatic basic data collection. * The Insights Platform creates filterable graphs, crosstabs, and raw data export for deeper analysis. * Presentation-ready results are automatically populated on a dashboard, saving time and effort.

methinks

methinks.io

methinks.io user testing provides face-to-face interviews in a mobile app. Qualifying testers, surveys, live video interviews, archives, payment, all-in one app

Corus

cor.us

The easiest way for businesses to collaborate to inform their decisions with customer insights. A platform designed for your team to collaboratively to connect you confidently and seamlessly with 80 million people in 135 countries. Simply the fastest way to do quantitative market research period.

Remesh

remesh.ai

Remesh is an agile research platform that allows you to have a live conversation with your audience at scale, using AI to analyze and organize their responses in real-time. Gain fast, frequent, and efficient insights and make decisions with confidence. Remesh allows you to have a live conversation with your customers at scale, using AI to analyze and organize your audience’s responses in real-time. Gain fast, frequent, and efficient insights and make decisions with confidence.

YOMO

yomoai.com

YOMO is an innovative AI-driven SaaS platform engineered to revolutionize the way businesses interact with and benefit from their meetings. It stands out as a comprehensive solution for enhancing meeting productivity and decision-making in the SaaS and startup sectors. At its core, YOMO offers seamless integration with popular meeting platforms like Google Meet, enabling businesses to record, transcribe, and analyze their meetings with unprecedented efficiency. Utilizing advanced AI technology, YOMO not only provides accurate and automated transcriptions but also generates intelligent summaries tailored to specific organizational needs. The platform's standout feature, ASKYOMO, functions like an organizational ChatGPT, allowing users to query past meeting data for instant insights, making it a groundbreaking tool for information retrieval and knowledge management. Moreover, YOMO facilitates better document management by allowing users to store, manage, and share meeting transcripts and insights through an intuitive document hub. The Clips feature further enhances its utility by enabling users to extract and share key video segments directly from transcripts, ensuring critical meeting moments are easily accessible and communicable. YOMO is more than just a meeting tool; it's a strategic asset for any business looking to capitalize on the wealth of information generated in meetings. By turning conversations into actionable insights, YOMO empowers SMBs and startups to streamline their decision-making processes and boost overall productivity.

Lightster

lightster.co

Lightster is the only platform that instantly surrounds you with potential customers that can test your product, tell you about their pain-points, and give you their feedback. What you can do on Lightster: - Conduct customer discovery sessions. - Test product designs & prototypes. - Brainstorm ideas. - Marketing content validation.

UXArmy

uxarmy.com

UXArmy is a user research platform. With UXArmy, the creation of a user test takes minutes and user responses start flowing in within hours of the test launch. UXArmy Online Usability Testing captures screen video as the testers follow the instructions and tasks you have set out for them. You can see their screen and hear them think aloud as they navigate in your website or mobile app. While reviewing the test results you can edit videos to create short clips of key findings. The vendor says by sharing video feedback with product managers, developers, and marketing leads you can make a stronger impact of findings from your user research.

Voxpopme

voxpopme.com

At Voxpopme, we believe you shouldn't sacrifice quality to get the insights you need quickly, at a reasonable cost. Insights teams are under immense pressure to deliver reliable answers to crucial business questions with limited resources. We can help. Voxpopme transforms insights teams by collecting, centralizing, and analyzing qualitative data. Voxpopme's Qualitative Insights Platform combines the speed of Video Surveys, our complete video survey tool, with the depth of Live Interviews, our IDI and focus group product, and the power of AI Insights for 60x faster analysis. More brands trust Voxpopme to enrich their research studies and fundamentally transform how they build better products and shape visionary companies. Want to learn how we help solve these problems? Visit www.voxpopme.com today.

Clueify

clueify.com

Clueify provides you with crucial performance feedback on your concepts before you launch them. Using our AI, you can predict with 92% accuracy where users will look and how they will perceive your design. It's like having hundreds of test users just a click away, but without the associated costs. Follow a data-driven design approach for better results.

Plotline

plotline.so

Plotline is an in-app engagement platform for consumer internet companies. Product and marketing teams can configure highly customizable in-app messages or nudges to improve feature adoption and drive conversions. Fully no-code.

Feefo

feefo.com

Feefo is more than a typical reviews company. Why? Because it collects reliable and constructive reviews from confirmed customers that businesses can use to truly discover what they’re doing right and where they can improve. Feedback that tells consumers what people like them feel about different products and services too. It supports 6,000+ brands in creating transparent, loyal relationships and delivering exceptional services that their customers can depend on—every time. Its bespoke artificial intelligence, smart profiling, review, and compliance solutions help boost client sales, grow customer bases, and cut churn. As a Google Partner, its clients can also improve their search and paid conversion rates. Feefo is proud to work with companies, large and small, from household names to local heroes. It is equally delighted to be trusted by millions of consumers worldwide.

Opiniator

opiniator.com

Opiniator is a customer feedback and recovery platform for brick and mortar businesses that captures on-the-spot ratings and comments from real customers using their own mobile phone at any time throughout their experience, then tracks any issue until resolution.

Mobileum

mobileum.com

Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs. Headquartered in Silicon Valley, Mobileum has global offices in Australia, Germany, Greece, India, Japan, Portugal, Singapore, UK, and United Arab Emirates.