LiveAgent
LiveAgent is a help desk and live chat software that streamlines customer support through various channels with features like ticketing, real-time chat, and analytics.
Featurebase
Featurebase helps SaaS companies collect and manage user feedback, feature requests, and bug reports with customizable boards, feature voting, and changelogs.
Zeda.io
Zeda.io is a platform for product managers that analyzes customer feedback to identify problems, guide development, and measure the impact of product strategies.
Qwary
Qwary is an experience management platform that helps teams analyze user interactions, gather feedback, and improve customer journeys for enhanced engagement and retention.
Totango
Totango is customer success software that helps businesses monitor customer health, engage effectively, and improve retention through analytics and workflow automation.
Abstrakt
Abstrakt is a call center platform that provides real-time guidance for agents, automates quality assurance, and aims to enhance business outcomes.
Apex
Apex is an AI platform that analyzes customer behavior to identify disengagement and improvement areas, enhancing customer interactions and overall business performance.
Call Criteria
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
InMoment
InMoment is a customer experience platform that analyzes feedback using machine learning to improve interactions and insights from customers and employees.
Alida
Alida is a research platform that enables businesses to gather user feedback and insights to improve products, user experiences, and marketing campaigns.
Caplena
Caplena is an AI platform for analyzing open-ended feedback, integrating text data with quantitative variables to provide actionable insights for brands.
zenloop
zenloop is a SaaS platform that collects and analyzes customer feedback to improve satisfaction and retention, integrating with various business tools.
CallMiner
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
RevSetter
RevSetter is a data-driven platform designed to enhance customer success and revenue management through automated workflows and analytics.
Hostcomm
Hostcomm is a UK-based app providing hosted contact centre services with AI-driven omnichannel support for inbound and outbound communication.
Customer Monitor
Customer Monitor is a customer experience management platform that gathers and analyzes feedback through surveys, helping identify strengths, weaknesses, and trends.
Customerscore.io
Customerscore.io helps SaaS businesses prevent churn and identify upsell opportunities using data analysis and machine learning for improved customer retention.
Edge
Edge is an employee-driven platform that turns frontline staff into brand promoters, automating customer feedback and sales competitions for multi-location businesses.
BetterFeedback
BetterFeedback is a qualitative customer feedback analysis tool that helps product teams understand customer needs and improve user satisfaction through AI-driven insights.
Velaris
Velaris is a customer platform that helps businesses collect, analyze feedback, and automate tasks to improve customer satisfaction and retention.
Thematic
Thematic is an AI app that analyzes customer feedback to identify themes and insights, helping businesses improve products and customer experiences.
Talkadot
Talkadot helps professional speakers engage audiences, collect feedback, and generate leads to improve presentations and grow their careers.
Pivony
Pivony is a SaaS platform that analyzes customer feedback to provide actionable insights for improving retention and enhancing customer experience.
Yogi
Yogi analyzes consumer feedback using AI to provide brands with actionable insights, enhancing product development and consumer engagement.
Ombea
Ombea is an app that helps businesses gather and analyze feedback from customers and employees to improve their experiences and address concerns effectively.
Reef.ai
Reef.ai is an AI platform that optimizes customer data for revenue outcomes, providing actionable customer scoring and recommendations to improve engagement and track results.
Cloutly
Cloutly is a review management platform for multi-location businesses to collect, analyze, and manage customer reviews across multiple sites.
Kimola
Kimola offers SaaS solutions for research professionals, providing analytics on consumer lifestyles and API services for text analysis, including emotion and entity detection.
Ascendo AI
Ascendo AI provides AI teammates to assist B2B technical support and service teams, enhancing efficiency and quality in product support tasks.
Tagado
Tagado is an AI-driven platform that analyzes and categorizes customer feedback in real-time to improve customer satisfaction and retention.
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