Page 52 - Top Business Apps - Ethiopia

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ResQ

ResQ

getresq.com

ResQ is the only facilities management platform designed to streamline repair and maintenance operations for restaurants. It allows operators to efficiently track their assets, choose from a network of high-quality vendors, enhance team productivity through work order management, and gain better visibility into financials. ResQ is trusted by over 5,000 leading restaurant groups including Nobu, McDonalds, Five Guys, Pret a Manger, Jersey Mike's, Hai Hospitality, The Keg, Fogo de Chão, Tarka Indian Kitchen, Parker Hospitality, Hattie B's, and so many more!

FaultFixers

FaultFixers

faultfixers.com

FaultFixers is a mobile and desktop application that helps streamline the workflow processes in property and facilities management so teams know exactly what to do and when. It is re-inventing the traditional CAFM, combining customer-to-client maintenance and workforce management software with much-needed automation and self-service as standard, resulting in reduced costs and increased uptime for your facilities.

FlowPath

FlowPath

getflowpath.com

Your facilities and operations program is complicated. FlowPath automates work orders, maintenance, events, notifications, projects, and reporting in a simple to use platform. Effortlessly get ahead of your facilities work with FlowPath. See our product here: https://www.getflowpath.com/product

Infodeck.io

Infodeck.io

infodeck.io

Infodeck is an innovative application that combines the power of CMMS management and IoT technology to help facilities management teams operate with greater efficiency. With Smart Workflows that enable the assignment of work orders based on IoT sensor live data, Infodeck takes the guesswork out of facility management operations.

Starhive

Starhive

starhive.com

Starhive is a productivity platform where teams streamline their work with customised, no-code business apps. Built for total flexibility, businesses can build apps by adding their data, adding logic to their data, and creating different user interfaces to interactive with their data. From asset management to project management to approval workflows, Starhive makes organisations more efficient every day.

Amper

Amper

amper.xyz

Amper is designed to help plant managers improve machine and labor productivity by monitoring key metrics of each machine in real-time.

Xempla

Xempla

xempla.io

Xempla is the world’s first decision support system for enterprise asset management, designed to provide any operations and maintenance team with the tools, resources and assistance they need to make better decisions throughout the asset lifecycle. We are building the most reliable and easy-to-use EAM tool on the market, helping O&M teams thrive in an increasingly digital, data-first environment. We have recognised some of the most pressing challenges facing the industry - from a widening skill gap to an ageing workforce and shortage of newcomers into such roles, creating an urgent need to retain and transfer knowledge, coupled with the significant costs of capacity building. And we’ve made sure we’ve covered it all, so asset and facility management companies can focus on delivering positive outcomes for their customers, driving their teams forward, and growing their business.

Fracttal One

Fracttal One

fracttal.com

Fracttal One is a maintenance management software that helps companies to manage and optimize their maintenance operations. It provides tools for asset management, scheduling and performing preventive maintenance, managing work orders, monitoring spare parts inventories, tracking costs and performance, and generating analytical reports. Furthermore, Fracttal One utilizes technologies such as artificial intelligence and the Internet of Things (IoT) to enhance efficiency and decision-making in maintenance operations. Who uses Fracttal? Fracttal One is aimed at companies from various industrial sectors, including manufacturing, services, facility management, mining, transportation, hospitality, technology, education, healthcare, and energy.

Timly

Timly

timly.com

Timly is a leading provider of Asset Tracking and Inventory Management Software. With our cloud app, our customers get answers to essential inventory questions: What assets do we own? Where are they located? And what is their value? When is maintenance/inspection/staff training due? When is an item needed/available again? Our customers choose Timly for our highly customisable, very intuitive, and feature-rich web application. Optimised for QR and IoT technology, Timly offers a robust solution for monitoring, tracking, and managing all kinds of assets and inventory in any business and industry. Our app can be used in the same way from any internet-enabled smart device (PC, tablet, smartphone). Timly also provides an innovative solution for planning and managing maintenance, including uploading all supporting files and sending automated notifications to the persons in charge Another popular feature is our scheduler, widely used by customers for scheduling regular maintenance and monitoring upcoming key dates. The planner is also invaluable for booking items for specific people or projects, and offers a comprehensive overview of how items are allocated over time. The latest feature launched by in Q1 2024 is the ticketing system, which is proving particularly popular for Enterprise. Our modular approach allows customers to start small and scale up, adding more assets or modules as needed. Our commitment to premium customer service, provided at no additional cost, and our dedication to continuous product development also set us apart.

Sortly

Sortly

sortly.com

Sortly helps businesses of all sizes track inventory, materials, parts, tools, and equipment—from any device, in any location. With Sortly, you can organize, customize, track, update, and manage your inventory right from your smartphone. Our end-to-end solution helps you plan better, satisfy your customers, and save time and costs on inventory. Key Features: - Use from any device, any location - Mobile barcode & QR scanning - Barcode label generation - Low stock alerts & reports - Custom folders, fields & tags - Activity reports - Customizable user access - Offline access Learn more about Sortly and sign up for a free two-week trial: https://www.sortly.com/pricing/

Cheqroom

Cheqroom

cheqroom.com

Cheqroom is a leading-edge, purpose-built brand and enterprise asset management platform that offers intuitive and scalable solutions for organizations to track, manage, and optimize their assets. We empower thousands of organizations—from universities and government agencies to Fortune 100 companies—to keep work in motion through the streamlined management of over $5 billion in high-value, mission-critical assets.

Setyl

Setyl

setyl.com

Gain full visibility and control over your IT assets, licenses, usage and spend with Setyl — the complete IT management platform. Setyl is a cloud-based IT management platform (ITAM), which integrates into your existing IT tech stack with more than 75 out-of-the-box integrations. The platform gives you full visibility and control over your IT assets, licenses, SaaS subscriptions, users, admins, vendors and spend in one centralized register. Use Setyl to: ✓ Manage all your assets, licenses, usage and spend in one place. ✓ Streamline and scale your IT operations, including employee onboarding and offboarding workflows. ✓ Eliminate wasted IT spend by up to 30%. ✓ Safeguard against compliance and audit risks, including ISO 27001, SOC 2, Cyber Essentials, GDPR and more. The user-friendly interface requires little to no learning curve, making it easy to use and implement, and to collaborate with people across your organization. Key benefits of Setyl in detail: • Gain full visibility and control over your IT in one place: Create a source of truth for IT by tracking and managing all your assets, licenses, SaaS subscriptions, assigned users, admins, vendors, usage and spend in one centralized platform. • Streamline and scale your IT operations: Alleviate the complexity of running IT within your organization, even as you scale, through employee onboarding and offboarding workflows, asset lifecycle management, actionable insights and more. • Eliminate wasted IT spend: Track asset and subscription spend, stay on top of license renewals, identify shadow IT and unused licenses, and recognize spend drivers with accounting tool integrations. • Safeguard against compliance and audit risks: Breeze through your ISO 27001, SOC 2 and other audits, and avoid compliance risks with our dedicated features, including comprehensive information asset register, effective asset tracking, itemized audit logs and change history, vendor management workflows and more. • Collaborate with stakeholders across your organization: Thanks to Setyl's intuitive interface and permission management, you can give colleagues across the organization access to the platform to easily find relevant data or take over tasks, without losing control. • Get up and running quickly: Out-of-the-box integrations into your existing tech stack combined with Setyl’s intuitive interface ensures a speedy and straightforward implementation. • Receive dedicated support: Our knowledgeable team is ready to assist you at every stage of the process, from onboarding guidance to ongoing support.

MapTrack

MapTrack

maptrack.com

MapTrack is a cutting-edge asset tracking and management solution designed to help businesses streamline their operations, reduce losses, and increase efficiency. With robust features tailored to industries such as construction, logistics, and utilities, MapTrack offers comprehensive tools for tracking, assigning, and maintaining assets across their lifecycle. Key features include: > Real-Time Asset Tracking: Easily monitor your assets' location and status with GPS and barcode scanning technology. > Customisable Checklists and Condition Reports: Ensure compliance and operational consistency by attaching condition reports and task checklists to assets. > Seamless Assignments and Transfers: Quickly assign or transfer assets between locations, projects, or team members with detailed tracking and geolocation capabilities. > Smart Alerts and Notifications: Stay proactive with configurable alerts for asset maintenance, overdue returns, or condition issues. > Integration-Ready: Easily integrate MapTrack with your existing tools and systems, including advanced options like facial and object recognition for enhanced security. Whether you're managing tools, machinery, or critical infrastructure, MapTrack is built to simplify your workflow, improve asset visibility, and save your business time and money. Experience the future of asset management with MapTrack!

Worktrek

Worktrek

worktrek.com

WorkTrek (https://worktrek.com) is an enterprise-grade CMMS platform designed to streamline and digitize maintenance operations. It consolidates asset data and tracks upkeep activities, paperwork, history of services, spare parts, asset states, and prices. Additionally, it allows you to generate, allocate, and schedule work orders in one location without dealing with piles of paperwork. The platform also includes task management tools that help you assign and create tasks using its user-friendly web or mobile application. It also lets you view the real-time status of each job and the amount of time your technicians spent on various tasks. With WorkTrek, you can make it easy for customers and staff to submit service requests with just a few clicks via the app or request portal. To avoid minor equipment issues escalating into critical problems that cost your company money, you can also define specific periods for preventive maintenance.

Binder

Binder

mybinder.io

Binder is a cloud-based maintenance management software (CMMS) that helps manufacturing companies of different sectors and sizes efficiently plan and manage day-to-day work to reduce operational risk. Unlike other CMMS tools, Binder automatically analyzes asset condition data to prescribe maintenance at optimal frequencies. No matter what device you use, your maintenance and operation teams will have total accessibility to plan, assign and execute work.

Maintainly

Maintainly

maintainly.com

Modern, straightforward maintenance management; Maintainly (formerly Fixd.io) is shaking up the dinosaur options in the CMMS space! Not only is it the quickest maintenance management software to set up, it features comprehensive inventory management, integrated user time sheets, industry-leading usability and intuitiveness, as well as the leading, most beautiful native mobile apps for completing work orders out in the field! Try Maintainly for free and judge it for yourself!

Equips

Equips

equips.com

Equips is revolutionizing how people manage, maintain and protect critical equipment. Our all-in-one, cloud-based equipment management solution gives people one place and one process for all issues. Gain visibility to all equipment, across all locations and dispatch service providers in as little as 15 seconds. Features included: smart dispatch, work order routing, chronic issue alerts, customizable dashboard, preventive maintenance scheduler, and more!

Smartspanner

Smartspanner

smartspanner.com

Smartspanner is an Online Maintenance Software Application (Software As A Service). Also known as a Computerised Maintenance Management System (CMMS) - a tool to manage preventative maintenance, condition monitoring, breakdowns and general faults. www.smartspanner.com

Ticked Off

Ticked Off

tickedoff.app

Ticked Off is the solution for your business to manage all support services – assets, contractors, programmed maintenance, repairs, safety, warranties, approvals, and reporting – in one simple to use platform on whatever device you use. Ticked Off combines your data from across the business to ensure you have your finger on the pulse, with actionable insights into spend, performance and activity, to make confident and informed decisions for your business now, and to forecast for the future. Live notifications and job tracking keep your finger on the pulse with all jobs and contractors on-site, from anywhere you are in an intuitive app your staff can pick up and use in seconds Customisable workflows and site limits reduce the time to complete work with faster approvals and communication with contractors, and ensure that you never overspend with ‘surprise invoices’. Ticked Off is hands-on in getting your business to see success. A dedicated Onboarding Specialist, you’ll know by name, will help to scope your business requirements, set up custom workflows, and conduct team training, to 24/7 support available via phone, in-app chat, or email.

C2Perform

C2Perform

c2perform.com

C²Perform is the Super App for contact centers and customer support operations. Why buy multiple single-purpose products when you can have all the tools you need to improve performance and engage your team all under one roof? Quality Assurance, Coaching, Learning Management, Knowledge Base, Communications Tools and more work seamlessly and use business rules to ensure that things don't fall through the cracks. Some of the biggest brands in the world rely on C²Perform to drive their operational cadence and keep employees connected.

next4biz

next4biz

next4biz.com

next4biz is a cloud based digital marketing, customer service and business process management solution, that helps enterprises through your digital transformations. next4biz's products are at the forefront of exciting new developments in the market. next4biz's mission to change the way companies manage your customer relations and processes is, where the most significant areas of growth are in the industry. next4biz was founded in 2006. Since then we have been developing software products for the “Customer-Focused Digital Transformation” of companies and institutions. next4biz's products have been used successfully in BPM (business process management), CSM (customer service management) and CRM (marketing and sales management) fields for years. We have more than 200,000 users operating in almost all sectors including finance, insurance, e-commerce, telecom and energy.

amberSearch

amberSearch

ambersearch.de

amberSearch enables employees to find information faster than ever before by providing a multimodal, Google-like interface connected to multiple applications and powered by advanced computer vision and natural language processing. Employees can access decades of knowledge in a split second, powered by our AI model - amberAI. This standard solution offers a user-friendly interface and easy integration. For medium-sized companies, this means using complex AI models without much effort.

Happitu

Happitu

happitu.com

Happitu is a speech analytics and agent workflow / scripting platform that acts as your service team's personal coach—giving them the process, resources, and insights to deliver the perfect customer experience over the phone. It analyzes 100% of your interactions and highlights what your customers actually experience. Documentation in Happitu is automated, detailed, and consistent. Go beyond handle times and service levels with the rich insights of Happitu – from granular interaction data to aggregate data and trends – you get the complete CX journey! One more thing – No Contracts - Just flexible pricing that scales with your company.

Chat Board

Chat Board

chatboardapp.com

Chat Board is a web app that helps you automate business customers’ communication with artificial intelligence-driven chatbots and a chat system integrated with the most-used platforms. Seamlessly connect OpenAI (ChatGPT) and Google to unlock powerful AI features.

Mayday

Mayday

mayday.fr

Mayday is the leader in omnichannel knowledge base dedicated to customer services and contact centers. Created in 2020, Mayday makes it possible to centralize the company's knowledge, harmonize it and distribute it intelligently in the workspace of advisors or directly to end clients. More than 30,000 advisors, including those from Fnac Darty, Doctolib, Edenred, already use Mayday as a single source of truth to guarantee a rapid and quality response to the end customer. The result? 20% less time spent searching for information and a CSAT increase of 18%.

Pulsedesk

Pulsedesk

pulsedesk.com

Universal helpdesk system — collect, manage and analyze customer requests from all channels in a single ‘window’ Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support. It’s also easy to integrate third-party software, create a knowledge base, launch a client portal, and set up your own web widget in the Pulsedesk system.

Scorebuddy

Scorebuddy

scorebuddyqa.com

Scorebuddy is a market-leading contact center quality assurance (QA) solution that uses embedded AI to improve operational efficiency, drive agent engagement, and uncover actionable insights. Using AI, Scorebuddy allows you to analyze every interaction and identify the ones that need human review—so you can reduce cost per interaction, improve both agent and customer experience, and deliver personalized coaching that makes a real-world impact. By automating repetitive tasks with AI, Scorebuddy allows you to expand and evolve your QA program without having to spend on extra hires. Analyze 100% of agent-customer conversations to ensure complete QA coverage. Leverage AI evaluator assistance and auto-scoring to make your quality assurance process faster and more accurate. Put powerful, automated workflows in place to assign targeted lists for evaluation and streamline the entire process. Scorebuddy’s advanced reporting and analytics tools identify trends and patterns in your QA data, uncovering actionable insights for your organization. You can explore all of this data with embedded business intelligence (BI) and create highly-visual, digestible reports to share with stakeholders in multiple formats. You can even create custom dashboards aligned with the needs of individual users. Plus, enhanced root cause analysis and automated sentiment analysis let you understand customer needs, wants, and behaviors.

Enersee

Enersee

enersee.ai

Enersee is an AI-powered energy management software that makes energy efficiency effortless across 10’s, 100’s and 1000’s of buildings. Acting as a 24/7 Virtual Energy Manager, it is designed to simplify life for energy, facility, and sustainability managers.

Calabrio

Calabrio

calabrio.com

Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian.​ They maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching.​ Only Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.

Shelf

Shelf

shelf.nu

Shelf.nu is an open source and user-friendly asset management platform that helps you manage your physical assets with ease. Whether you need to track your office equipment, warehouse inventory, or personal belongings, Shelf.nu provides a simple and customizable solution that works for you. With Shelf.nu, you can access asset pages for your database by scanning QR codes, adding tags and information, each QR scan = updated location map. Moreover, as items move locations, a full log is stored on your database. Shelf.nu is more than just a asset label generator. It is a comprehensive and powerful platform that offers various features and benefits for different asset management needs, such as: Asset tag generation: You can create assets on the platform and Shelf.nu will automatically generate asset tags for them. You can also print or order asset tags from Shelf.nu and attach them to your assets. Equipment management: You can track and monitor the status, conditioning maintenance of your equipment. You can also assign equipment to users or locations. Location tracking: You can see where your assets are located at any time and get directions to them. IT asset management: You can manage and optimize your IT assets, such as computers, servers, and network devices. And much more: You can use Shelf.nu for any type of physical asset that you want to track and manage. You can also access Shelf.nu from any device, anywhere, anytime. Shelf.nu also has a unique service called the Sticker Studio, which creates custom asset tags for your business on various materials and with different strengths - on demand. The Sticker Studio has a team of talented designers who are passionate about turning your vision into reality. You can rest assured that your stickers will be one-of-a-kind and tailored to your needs. The Sticker Studio also ships worldwide, so you can get your stickers delivered to your doorstep. In case of a lost or damaged tag in the future, Shelf sticker studio can generate new tags for your assets based on the same tag ID. Shelf.nu is the best asset management platform for anyone who wants to simplify their asset management process and improve their asset efficiency and productivity. Whether you are a small business owner, a warehouse manager, an IT administrator, or a home user, Shelf.nu can help you manage your assets better.

Centrical

Centrical

centrical.com

Centrical is an AI-powered employee Performance eXperience platform that drives best-in-class customer experiences for the world’s leading brands through frontline agent success and growth. The platform provides a unified employee experience with real-time performance management, adaptive microlearning, AI-powered coaching, quality management, and VoE, through a gamified solution to help organizations improve productivity and sales, reduce costs, lower attrition, and increase customer satisfaction. Centrical was founded in 2013 and serves customers in 150 countries in 40 different languages. Centrical has offices in New York, Tel-Aviv, and London and customers include leading multinational enterprises such as Microsoft, Teleperformance, Synchrony Financial, and more.

CYF

CYF

cyf.com

CYF is a company that provides leading Solutions for Quality Assurance and Quality Improvement for Call Centers and Contact Centers. CYF's guidelines to success are: • Full software solutions (hardware free) • High technology with easy Implementation • Low cost with high ROI (focus on profit) • Target worldwide

CallMiner

CallMiner

callminer.com

CallMiner is the global leader in conversation intelligence to drive better customer experience, operational efficiency and business improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.

Prodigal

Prodigal

prodigaltech.com

Prodigal maximizes payments for lenders and debt collectors by building dynamic strategies and motivating consumers with highly engaging, personalized treatments. Prodigal's advanced genAI has been trained on over 400 million consumer finance conversations, delivering unmatched industry expertise so you can drive record recovery rates. Experience the power of intelligent debt resolution with Prodigal’s AI that pays. Prodigal is headquartered in Mountain View, California, and its global team is on a mission to build the intelligence layer that powers consumer finance. With the backing of domain experts, technology leaders, and top investors, including Accel, Menlo Ventures, and Y-Combinator, Prodigal is poised to become the next iconic vertical SaaS company.

Level AI

Level AI

thelevel.ai

Level AI develops advanced AI technologies to revolutionize the customer experience. Our state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence in sales and customer service. With a focus on automation, agent empowerment, customer assistance, and strategic business intelligence, we are dedicated to helping our clients exceed customer expectations and drive profitable business growth. Companies like Affirm, Carta, Vista, Toast, Swiss Re, ezCater, etc. use Level AI to take their business to new heights with less effort.

PartsBox

PartsBox

sharemytoolbox.com

ShareMyToolbox provides contractors with VISIBILITY and ACCOUNTABILITY for their small tools and equipment. Our simple app makes it easy for field crews and warehouse managers to keep track of who has every tool. Smarter Tool Management!™

Persefoni

Persefoni

persefoni.com

Persefoni is a carbon management platform that measures, analyzes, plans, forecasts, & reports organizational and investment portfolio carbon footprints.

Faradai

Faradai

faradai.ai

Faradai Sustain is an AI and cloud-based SaaS data analytics solution for enterprises. The data science-centric Faradai Sustain helps customers on their net-zero journey with emission tracking and calculation, target setting, automated data capturing, ESG reporting and more! Achieve your sustainability goals with us! - Comprehensive Global Coverage For Scope 1, 2 & 3 Activities - Accurate and Instant Emission Calculations - Data Validation & Stakeholder Engagement - User Engagement and Audit Access - Documentation Repository - Certified Offset Projects - Simplified Reporting & Environmental Compliance - Transparent Target Setting & Progress Tracking - Automated Data Capture - Data Health Checks and Warnings - ESG Reporting - ESG Data Visualisation Centre - 24/7 Electricity Emissions Traceability

Optera

Optera

opteraclimate.com

Optera's cloud-based platform empowers organizations to seamlessly manage their ESG programs, improving program visibility and stakeholder engagement. Our enterprise-grade platform is informed by decades of industry experience and enables our clients to take advantage of new innovations and industry trends. Already the choice of dozens of Fortune 1000 organizations, Optera's platform is supported by a deep bench of consulting and advisory professionals to further enable our clients' success.

Cresta

Cresta

cresta.com

Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Porsche, Cox Communications, Vivint, and Holiday Inn.

Esgrid

Esgrid

esgrid.com

Esgrid is the AI-powered supply chain sustainability platform that automates ESG data collection, analysis and reporting. Esgrid streamlines regulatory analysis, KPI selection, data collection, analysis, supplier support and reporting, increasing data collection rates by 2x at 10x lower costs. Key features include regulation-compliant assessments, a one-click ESG report, data verification, in-app supplier support, a reminder system and AI-powered data analysis tools. The assessment methodology is legally aligned with sustainability regulations and developed in partnership with Cobalt Legal. Companies can start with a free self-assessment that provides a detailed overview of their sustainability processes and ESG impact, and continue with assessing their suppliers and partners. Esgrid's platform achieves high, 80+% data collection success rates from suppliers thanks to its simple user experience, contextual explanatory notes, platform localisation and in-app support.

Zenarate

Zenarate

zenarate.com

Zenarate is the world's leading AI Simulation + Coaching platform, transforming how companies develop top performing front-line teams. They offer a suite of learning experiences, including NLP + Generative conversation simulations, software simulations, back office simulations, and digital lessons. Their platform also includes an integrated LXP + Performance Analysis/QA capability, enabling customers to identify each team members' strengths + development areas and automate personalized practice + upskilling experiences. They are delivered more AI conversation and software simulations than any company in the world, supporting customers including Capital One, United Healthcare, Verizon, Bank of America, Costco, Aetna, and many more. Zenarate has received numerous awards, including Training Magazine's 2024 Top Company for AI in Training, Brand Hall Group's Gold Medal for Hybrid Learning + Emerging Learning Tech, Frost & Sullivan's Customer Value Leadership Award Winner, the Stevie Gold Award for Contact Center Training Practice of the Year, and Deloitte's 2024 Fast 500 Award.

CallFinder

CallFinder

mycallfinder.com

CallFinder is a leading provider of cloud-based speech analytics and call scoring technology that is powerful, affordable, and easy to use. It enables small and medium size businesses to improve agent performance, automate quality monitoring, and provide a superior customer experience. They deliver their highly scalable technology across a wide range of industries including retail & wholesale, healthcare, travel, finance and banking, collections, insurance, manufacturing, utilities, education, and more. CallFinder automatically exposes and reports on agent performance and compliance rates (both script and regulatory) while extracting vital intelligence from 100% of your customer interactions. You’ll gain automatic insights into customer call reasons, as well as capture business insights to help you improve your compliance rates, call handling operations, agent performance, and drive more revenue-generating call outcomes. CallFinder delivers: • Management visibility into 100% of agent/member conversations. • Immediate identification of non-compliant agents. • Usage-based pricing to fit your budget. • Easy to use Software as a Service (SaaS) solution. • Expert ongoing client support with your assigned CallFinder Analyst. CallFinder is a division of 800 Response Marketing LLC, a well-established provider of communications solutions which for three decades has enabled businesses to boost and optimize advertising response rates through specialized telecommunications services such as vanity and shared toll-free services and as well as real-time analytics tools.

SustainIQ

SustainIQ

sustainiq.com

SustainIQ is an award-winning ESG & sustainability reporting software that measures, monitors and reports on the social, economic and environmental performance of businesses. With SustainIQ, pull all the elements of ESG & sustainability together on one reporting dashboard. Eliminating spreadsheets and silos, our software allows for real-time analysis of sustainability performance across individual sites in your organisation, or on a company-wide level. By providing one central solution for sustainability & ESG reporting, SustainIQ can help your business save time & money, increase competitiveness in tenders, build trust in your supply chain and help create a transparent, trusted brand.

Apollo

Apollo

apollo.eco

At the forefront of energy management and sustainability, Apollo IoT leads the industry as the top energy technology solution of the year. The AI-powered Apollo platform seamlessly integrates energy and sustainability considerations within the 3E framework: energy, economy, and environment. Economically, Apollo ensures minimal energy costs for consumption, enabling strategic allocation of financial resources toward energy efficiency and renewable energy ventures. Sectoral energy density benchmarking provides valuable insights into energy density compared to industry averages, facilitating the establishment of precise energy efficiency goals and investments. Regarding environmental impact, Apollo streamlines greenhouse gas tracking (including scope 1, 2, and 3 emissions) and sectoral carbon footprint benchmarking to accelerate the achievement of sustainability objectives. Empowering organizations to make swift and effective strategic decisions, Apollo offers specific AI recommendations guided by the 3E framework. Compatible with ISO 50001, ISO 14064, I-REC, and science-based targets, Apollo caters to a diverse user base spanning over 50 industries, including energy managers, sustainability directors, building managers, office managers, CFOs, procurement teams, finance teams, and energy/sustainability professionals.

Atlas Metrics

Atlas Metrics

atlasmetrics.io

The all-in-one platform for ESG compliance and sustainability performance management. Atlas Metrics makes it easy for any organisation to measure and communicate business impact with automations, AI, secure data sharing and advanced analytics.

BeCause

BeCause

because.eco

BeCause is a SaaS platform for showing & growing companies’ sustainability – as a journey rather than having to be perfect from the start, and as an industry-specific fit rather than a one-size-fits-all. What the platform solves: A. Gather your and other companies’ digital sustainability CV in one single place – e.g., SDGs, Donations, Awards, Certifications, Industry Challenges. B. Categorize your sustainability communications in a simplified and organized way that all your stakeholders can understand.  C. Distribute easily & automatically to all your audiences across your channels – via our widgets, integrations and more.

Lakaa

Lakaa

lakaa.io

Lakaa is the reference tool for companies of all CSR maturity levels, to deploy, monitor and promote actions with your local teams. Lakaa is already deployed by a number of players in France, Spain and Portugal: Leroy Merlin, Intersport, Carmila, Bureau Vallée, MAIF, Elior, Weldom, BigMat, JOA, Nhood, Mondial Relay, Business France, SantéCité, Generali, Nhood, ...

Measurabl

Measurabl

measurabl.com

Measurabl is the world’s most widely adopted ESG data management solution by commercial real estate. Firms and Managers entrust Measurabl with more than $2 trillion in assets, representing over 12 billion square feet across 90 countries. Measurabl helps forward-thinking companies measure, manage, and disclose their ESG performance. Integrate high-quality ESG data into asset-level and portfolio-level decisions.Your utility data syncs directly into Measurabl allowing you to set targets and track goals. Start leveraging investment-grade data to influence stakeholders, benchmark building performance, and streamline reporting processes. Learn More at Measurabl.com

Novata

Novata

novata.com

Designed to be an independent intermediary for the private markets, Novata’s secure and intuitive technology platform empowers private equity firms and private companies to easily navigate the complex ESG landscape with a collection of data collection, benchmarking, and reporting solutions.

Zersent

Zersent

zersent.com

Zersent provides an end-to-end solution allowing organizations to automate a number of manual ESG processes from measuring/changing organizational culture, diversity and inclusion, benchmarking stakeholder sentiment, creating actionable insights from your data, and creating ESG reporting documents.

Litmos

Litmos

litmos.com

Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content library. Thousands of companies trust the solutions to create, curate, and connect learning content to employees, customers, and partners. Litmos empowers users to optimize training with Litmos’ AI Assistant. Natural language interaction personalizes learning journeys, improving knowledge retention and engagement. Managers also gain actionable insights to refine training and track progress, driving organizational excellence. Litmos’ proprietary AI infrastructure safeguards your data. Acquired by CallidusCloud in 2011, then by SAP in 2018, and by Francisco Partners in 2022, Litmos continues to innovate award-winning learning technology and set the standard for customer experience and satisfaction. The solutions are used by more than 30 million people in 150 countries, across 35 languages.

Bites

Bites

mybites.io

Bites is the leading solution for frontline employees onboarding, training, and professional knowledge sharing. Bites makes creating, distributing and monitoring professional content easy, intuitive, and enjoyable. Each Bite has a unique 4 stages flow to ensure maximum effectiveness and maximum engagement. By using the communication channels employees are already on, and story-like formats that they’ll enjoy, you’ll see better learning outcomes, higher engagement, and ultimately, your bottom line.

Mission Grey

Mission Grey

missiongrey.com

Mission Grey is the World’s first and leading AI-native tool for understanding the global business environment. It helps you to get a holistic view of how geopolitical and geoeconomic events shape your industry with real-time reports, risk assessments, monitoring and recommendations tailored to your portfolio, supply chains and business strategy.​Avoid Disasters - Improve portfolio and supply chain resilience with mitigation strategies.​Find Opportunities - Get unique insights that you didn't think of before.​Stay Informed - Be aware of world events and trends that could severely affect your operations. Mission Grey is used by businesses, investors and consultants worldwide for portfolio management, strategy and risk analysis, scenario analysis, increasing supply chain resilience, among many other use cases.

Acin

Acin

acin.com

Acin has built the defining Risk Control Diagnostics platform for Operational Risk, built for leading financial institutions and backed by Fitch. ​Trusted by JP Morgan, Credit Suisse, Standard Chartered and other pioneers to digitize and assure Operational Risk Controls in a Network across their firm and industry, so that risk controls are quantifiably complete and effective, calibrated to the market, driving efficiency and recognised ​by the regulator.

P3 LogiQ

P3 LogiQ

p3logiq.com

P3 LogiQ is an innovative software solution designed to streamline and automate the management of ISO and R2 compliance systems. By offering a complete, end-to-end platform, P3 LogiQ simplifies the complex processes of achieving and maintaining certifications. Our software helps businesses save time, reduce costs, and increase operational efficiency by automating compliance tracking, document management, risk mitigation, and employee training. With real-time reporting and continuous improvement tools, P3 LogiQ ensures your company stays audit-ready and aligned with industry standards, empowering you to focus on growth while we handle compliance.

ConvoZen.AI

ConvoZen.AI

convozen.ai

ConvoZen.AI is a Gen-AI powered conversational intelligence tool that empowers businesses and enterprises to understand their customers better. Our AI-powered solution revolutionizes the way businesses interact with their customers by turning every conversation into an opportunity for business growth. Leveraging cutting-edge machine learning algorithms, ConvoZen.AI analyzes and extracts insights from agent-customer interactions across all channels of conversation. We analyze a massive 17+ million conversations weekly, extracting critical data in several key areas: Sales, Customer Experience, Compliance, and Operations. These insights fuel overall business growth and lasting customer relationships. ConvoZen also offers a plug-and-play voice bot with multilingual capabilities. Close deals faster, and boost customer experience with ultra-realistic voice, and zero latency leading to fastest processing time. Founded in 2021, ConvoZen is headquartered in Bangalore, India. We deliver the power of conversational insights to companies, developed by the creators of NoBroker Technologies.

Socurely

Socurely

socurely.com

Socurely is a All-in-One GRC solution for Security and Privacy framework compliance automation like SOC2, ISO 27001, GDPR, HIPPA, NIST, and many more. We've redefined the approach to compliance, making it seamless, time-efficient, and automated. No longer do you need to grapple with endless manual checks, costly IT consultants, or fear audit uncertainties. Socurely's AI powered solutions provide everything you need from first steps to on-going to put InfoSec and compliance on auto-pilot to build trust and unlock revenue growth.

Boostopia

Boostopia

boostopia.io

Boostopia is your go-to platform for connecting with your audience through 1:1 sessions, sharing and showcasing your expertise, and earning effortlessly. Just create your store link, customize offerings, availability, and prices, then share with your followers for instant bookings. But hold on, there's more! You can collaborate with brands and influencers, share your product links, sell your digital content, score brand deals, or if you're a brand or media agency, manage all your creators and influencers in one unified platform with ease all from a single link-in-bio.

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