moinAI
moin.ai
MoinAI is a self-learning chatbot that automates customer communication across marketing, sales, and support, improving response times and customer satisfaction.
Mesma
mesma.co.uk
Mesma helps educational and employment support providers manage quality assurance processes efficiently, allowing them to focus on their core services.
Hostcomm
hostcomm.co.uk
Hostcomm is a UK-based app providing hosted contact centre services with AI-driven omnichannel support for inbound and outbound communication.
Communiti Labs
communitilabs.com
Communiti Labs app analyzes community feedback and sentiment to enhance engagement strategies, automate tasks, and improve decision-making efficiently.
Cobbai
cobbai.com
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Zelta
zelta.ai
Zelta is an AI feedback hub that helps product and marketing teams identify key customer pain points from qualitative feedback sources.
SentiSum
sentisum.com
SentiSum analyzes customer feedback across various channels to provide insights on sentiment and common issues, aiding businesses in improving customer interactions.
CX Index
cxindex.com
CX Index is a customer feedback tool that helps organizations measure and improve customer experience using insights from multiple data sources.
Snowfly
snowfly.com
Snowfly offers gamification-based incentives and analytics to enhance employee engagement and retention, with tailored solutions and speech analytics for contact centers.
Mediahawk
mediahawk.co.uk
Mediahawk provides call tracking and marketing analytics to help businesses measure the effectiveness of their campaigns and optimize marketing strategies.
Echovane
echovane.com
Echovane is a tool for product and community managers to conduct market research and collect user feedback efficiently.
Callbi
callbi.io
Callbi is a secure cloud-based speech analytics solution for contact centers, providing transcription and analysis of calls in multiple South African languages.
AI Rudder
airudder.com
AI Rudder is an AI voice automation tool for call centers that automates calls and data analysis, reducing costs and agent workload.
Rezo.ai
rezo.ai
Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.
Provana
provana.com
Provana is a SaaS platform that helps organizations manage process-intensive operations, analyze data, ensure compliance, and handle sensitive interactions.
CustomerSure
customersure.com
CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.
CallMiner
callminer.com
CallMiner uses AI to analyze customer interactions across channels, providing insights for improving service quality, operational efficiency, and customer satisfaction.
CYF
cyf.com
CYF app offers software solutions for quality assurance and improvement in call and contact centers, focusing on technology, affordability, and global reach.
Centrical
centrical.com
Centrical is an AI-driven platform for managing employee performance, offering microlearning, coaching, and gamification to enhance workforce engagement and productivity.
C2Perform
c2perform.com
C²Perform is a comprehensive app for contact centers, offering tools for quality assurance, coaching, learning management, and communication to enhance performance and team engagement.
Geomant
geomant.com
Geomant provides software solutions for optimizing contact center operations, enhancing agent productivity, and improving customer interactions with intuitive tools and analytics.
Klearcom
klearcom.com
Klearcom is a real-time testing platform for customer call paths, focusing on IVR systems to ensure efficient communication in contact centers.
Andonix
andonix.com
Andonix helps teams manage operational issues with real-time monitoring, AI-driven solutions, and smart workflows to improve productivity and reduce downtime.
NovelVox
novelvox.com
NovelVox enhances contact center operations by integrating customer interactions across multiple channels and providing AI tools for improved service and agent efficiency.
USERWISE
userwise.tech
USERWISE is an AI platform that enables businesses to collect, analyze, and manage customer feedback to improve satisfaction.
Decode
entropik.io
Decode is a research platform that enhances team efficiency in consumer research and product development using AI and a global respondent panel.
Idiomatic
idiomatic.com
Idiomatic is a customer intelligence platform that uses AI to analyze feedback, identify issues, and enhance support and product development through data insights.
First Insight
firstinsight.com
First Insight provides a decision-making platform for retail professionals to engage consumers through digital surveys, collecting feedback to inform product and marketing strategies.
Inari
useinari.com
Inari is an AI tool that automates the analysis of customer feedback, identifying insights, trends, and feature requests to help teams prioritize product development.
Signifyd
signifyd.com
Signifyd provides eCommerce fraud protection, helping merchants secure transactions, prevent abuse, and enhance customer trust throughout the online shopping journey.
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