Convin
Convin is an AI-driven contact center software that records, analyzes, and improves customer interactions across calls, chats, and emails for enhanced service efficiency.
NLSQL
NLSQL is a B2B SaaS tool that enables employees to access corporate data via a natural language interface, facilitating faster business decision-making.
MakeShift
MakeShift is a cloud scheduling app that streamlines scheduling, attendance tracking, and staff communication for managers and employees.
Eightfold AI
Eightfold AI is a talent intelligence platform that uses AI to enhance recruitment, employee retention, and workforce planning through data-driven insights.
Shippeo
Shippeo provides real-time transportation visibility for supply chains, offering delivery tracking, integration with TMS, and data insights to improve logistics and customer service.
ProMark
ProMark is a Workforce Management app for Time and Attendance, Absence, Task Management, and Employee Scheduling, designed to enhance productivity and streamline workflow management.
Whatfix
Whatfix is a digital adoption platform that provides in-app guidance and training tools to enhance user productivity and software adoption.
LivePerson
LivePerson is a conversational AI platform that enables businesses to engage with customers across various channels, enhancing support and interaction efficiency.
Intermedia
Intermedia is a cloud communications platform offering voice, video, chat, email, file sharing, and IT management solutions for businesses to enhance collaboration and productivity.
WalkMe US
WalkMe US is a digital adoption platform that guides users through software tasks with automation and AI, enhancing onboarding and improving user efficiency.
ConvoZen.AI
ConvoZen.AI is an AI tool that analyzes customer interactions to provide insights for improving sales, customer experience, compliance, and operations.
NICE inContact
NICE inContact is a cloud-based contact center solution for managing customer interactions across various channels with tools for analytics and workforce optimization.
TCN
TCN is a cloud-based call center software that integrates various tools to enhance productivity and support consumer-agent interactions.
Reply.io
Reply.io is a sales engagement platform that automates multichannel outreach, helping users generate leads and enhance communication through various channels.
Sinch
Sinch is a cloud-based communication platform that integrates messaging, voice, and video capabilities for businesses to enhance customer engagement.
Zingtree
Zingtree is an AI platform that automates customer support workflows and decision trees, helping B2C enterprises streamline processes and enhance customer service.
Fairmarkit
Fairmarkit is a cloud-based sourcing platform that automates procurement processes, optimizes supplier interactions, and provides data-driven insights for efficient purchasing.
Insight7
Insight7 is an AI tool that extracts insights from customer and employee interviews by processing video, audio, and text data for analysis and collaboration.
Avo Assure
Avo Assure is a no-code test automation platform that enables users to create and execute tests across various technologies, streamlining the software testing process.
Capturi
Capturi is a conversational AI software that analyzes interactions to provide insights, assist agents, and handle routine inquiries for improved customer experience.
ipSCAPE
ipSCAPE is an AI-powered contact center app that facilitates omnichannel communication and integrates with various business systems to enhance customer service.
Aquant
Aquant is an AI platform that improves service operations by analyzing data and providing tailored solutions for complex equipment issues.
APPSeCONNECT
APPSeCONNECT is an integration platform that connects business applications, facilitating data exchange and automating processes, particularly for SAP S/4HANA integrations.
Logpoint
Logpoint is a security analytics platform that ingests and normalizes logs, detects threats, automates response, and helps meet compliance across cloud, hybrid and on-premises.
Spiral
Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.
Cobbai
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Prodigal
Prodigal is an AI software that enhances consumer finance operations by analyzing interactions to optimize strategies and improve compliance and customer experience.
FullStory
FullStory is a digital experience analytics platform that captures user behavior to help businesses improve website usability and understand user interactions.
Verint
Verint provides a customer engagement platform that helps businesses improve customer interactions through analytics, feedback, and integration with other systems.
Fuze
Fuze is a communication app that allows users to make calls, hold meetings, chat, and share content across devices, facilitating collaboration anytime and anywhere.