Page 6 - Top Automation Anywhere Alternatives

Daktela

daktela.com

One hub for seamless communications. With Daktela, you can effortlessly manage all your customer communications - voice, email, web chat, SMS, and social media interactions - from one central location, whether on their desktop or mobile app. They take pride in developing all their solutions in-house, ensuring each tool is flexible and precisely tailored to enhance your operations and boost customer satisfaction. Daktela is at the forefront of innovation; they were the first communications provider to integrate GPT technology. Their portfolio also includes a range of add-ons designed to optimise your communications strategy, featuring advanced Workforce Management tools and AI Voice and Chat Bots that automate interactions and scale with your business growth. Daktela is all-in-one contact center solution perfectly suited for small and mid-size businesses. They connect phone, email, sms, webchat and social through one tool to enhance omnichannel customer experience. They combine virtual pbx, omni-channel contact center technology, realtime analytics, integrated CRM and helpdesk and offer a single platform with rich API to help companies improve productivity and overall customer experience. Daktela provides integrated global voice services, sms messaging and DID numbers from more than 70 countries. They are committed to award winning 24/7 customer support.

Readymode

readymode.com

Readymode is an all-in-one call center software that intelligently connects agents with more leads in less time. We empower businesses to maximize efficiency, boost productivity, and grow their revenue—all at an affordable cost. In 2014, our founder and CEO, Jason Jantz, leveraged his 25+ years of industry experience to build a platform that meets the specific needs of call centers and sales teams. Readymode (formerly Xencall) is a hybrid-cloud solution that provides businesses with the flexibility they need, leveraging the benefits of both cloud-based and on-premise systems. Readymode also helps you get the most out of your leads with advanced features like fully integrated CRM, built-in compliance tools, real-time reporting and analytics, and an industry-leading predictive dialer. Whether you're looking to streamline operations or scale your business, Readymode is more than just software; we’re your partner in success.

Lumen

lumen.com

Deliver scalable customer support with a dynamic cloud contact center, agile call management, omnichannel routing, consulting and equipment from Lumen. Lumen is a multinational technology focused on igniting business growth by connecting people, data, and applications – quickly, securely, and effortlessly. Leveraging its robust network, the company offers a wide variety of services ranging from metro connectivity to long-haul data transport, edge cloud, security, and managed service capabilities. Lumen is committed to continuous improvement and innovation in its service offerings to meet customer needs today and as they build for tomorrow.

Puzzel

puzzel.com

At Puzzel, they fundamentally believe that fantastic customer experiences shouldn’t have to be complicated. This is why they built Europe’s leading CX platform that helps businesses like yours deliver first-class customer service to every customer. Awarded the Most Innovative Company in 2023, their CX platform combines contact centre, self-service and AI capabilities, offering a single platform to resolve all automated and human-led interactions in a simple, efficient way – delighting every customer. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. The Puzzel CX platform is loved by agents and trusted by contact centre leaders.

intalk.io

intalk.io

intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech. They are boutique software solutions delivery organization, specializing in providing CRM, Customer Application Development, along with End-2-End Unified Customer Interaction Management suite. Their approach in the market led by a consulting-cum-solutions delivery capability has enabled their clients to reach their business road-map in the faster time thus ensuring productivity and value gain. They seamlessly integrate multi-environment corporate applications across verticals and process in business thus streamlining operations.

Diabolocom.ai

diabolocom.ai

Diabolocom.ai is an NLP (Natural Language Processing) SaaS service platform that automates the analysis and processing of customer feedback by exploiting the power of artificial intelligence and proprietary algorithms. Integrated natively or via API via Zapier with all customer relationship management (CRM) solutions such as Zendesk, the Diabolocom.ai platform is accessible through so-called no-code self-service. A free discovery mode is available to experiment with all the automatic analysis and classification modules to optimize the processing of your customer feedback and your support tickets: problems encountered, themes, products, category, classes, feelings expressed, etc. .etc.

Ozonetel CloudAgent

ozonetel.com

CloudAgent is Ozonetel’s cloud-native Contact Center as a Software (CCaaS) Platform that is trusted by India’s leading brands for running efficient, cost-effective, and scalable contact center operations. It combines the capabilities of multi-channel ACD, intelligent IVR, powerful dialers, quality monitoring, and AI systems enabling businesses to create seamless omnichannel customer communications. * Unified Dashboards. For Effortless Omnichannel CX - CloudAgent offers a unified platform to effortlessly manage phone calls, SMS, WhatsApp, and more. Your agents can effortlessly switch between voice and digital channels on a single dashboard. Ensure conversational continuity for your customers across channels. * Deep CRM Integrations. For Unmatched Automation - With CloudAgent's readymade CRM integrations, you auto log call data and call recordings into your CRM. Agents click-to-call or answer calls from within the CRM itself. They view customer data as they speak, resolving queries 25%-35% faster. * Superior Monitoring. For Transformed Agent Performance - CloudAgent offers the most comprehensive and flexible dashboards, tracking performance across 300+ parameters. Supervisors get a bird’s eye view of everything happening on their floor. You track and assess metrics across campaigns and teams for actionable training insights.

TurboDocx

turbodocx.com

TurboDocx is a comprehensive platform that automates the generation of business documents and slide decks, helping organizations streamline content creation and maintain consistency across all deliverables. Whether it’s creating proposals, reports, statements of work, or presentations, TurboDocx allows users to efficiently generate materials from customizable templates, integrating seamlessly into existing workflows through robust API and SDK support. On the AI side, TurboDocx takes automation to the next level by using AI to intelligently extract relevant content from various data sources and apply brand-specific styles. The platform ensures that documents not only convey the right information but also stay aligned with your brand’s visual guidelines. TurboDocx AI analyzes your content, organizes it within pre-defined templates, and formats it according to your specific brand rules, from fonts and colors to overall design structure. This reduces manual input, eliminates errors, and ensures that all generated documents maintain a consistent, professional look while keeping your brand identity intact.

PairSoft

pairsoft.com

Free your team from manual processes. PairSoft’s AP automation, procurement, and document management solutions elevate teams above routine, transactional work so they can drive strategy and make an impact. PairSoft, one of the strongest financial automation platforms for mid-market and enterprise organizations, comprises a product lineup that natively integrates with Microsoft Dynamics, Blackbaud, Oracle NetSuite, Oracle Financials, and Sage Intacct ERPs, among others. From procure-to-pay to fundraising and document management, their automation solutions have been tailored over two decades to boost financial teams to the top of your industries.

Whitevision

whitevision.com

𝗖𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻 With our automation solution you work much more efficiently on your financial administration. Our passion: eliminating monotonous, repetitive work. Meanwhile, more than 1600 customers trust our mission: they use our software satisfactorily to process their purchase invoices. Per year, we process 𝟭𝟳.𝟬𝟬𝟬.𝟬𝟬𝟬 𝗱𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝘀 such as purchase invoices, service orders, packing slips and expense claims. 𝗢𝘁𝗵𝗲𝗿𝘀 𝗮𝗿𝗲 𝗮𝗹𝗿𝗲𝗮𝗱𝘆 𝘀𝗮𝘃𝗶𝗻𝗴 𝗮 𝗹𝗼𝘁 𝗼𝗳 𝘁𝗶𝗺𝗲 Partnering with Whitevision has several benefits: ✔️ Never retype data again thanks to SMART-OCR. ✔️ Time savings through automatic pdf invoice linking. ✔️ Lower error proneness because you do not perform manual operations. ✔️ Approve invoices whenever and wherever you want. ✔️ Short implementation time, allowing you to get started very quickly. 𝗠𝗮𝗿𝗸𝗲𝘁 𝗹𝗲𝗮𝗱𝗲𝗿 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗳𝗼𝗰𝘂𝘀 Through our industry focus and far-reaching partnerships, we connect to nearly every 𝗘𝗥𝗣-𝘀𝘆𝘀𝘁𝗲𝗺. In this we go a step further than other scanning and recognition parties. We work intensively with our partners for this, and that works to your advantage! We are market leader in the construction and installation, education, healthcare, cleaning and flex industry.

Sypht

sypht.com

Sypht is an AI platform that helps businesses unlock the value of data trapped in their documents. Self-learning AI captures document data, spots hidden data signals and surfaces insights and trends. Easy to use and easy to integrate, Sypht is the smart, simple and scalable document intelligence solution.

Docuverse

docuverse.ai

Docuverse is designed to tackle the key challenges associated with Intelligent Document Processing and management: 1. Human Error & Inefficiency: Manual document processing is prone to mistakes and can be time-consuming. Docuverse.ai streamlines and automates this process, reducing errors and speeding up the workflow by at least 90%. 2. Template Dependency: Many data extraction solutions require predefined templates for each type of document. Docuverse.ai eliminates this need by autonomously identifying information in documents without fixed templates. 3. Disorganized Multichannel Handling: Receiving documents from various channels can get messy. Docuverse.ai centralizes and simplifies this, accommodating documents from different sources. 4. Rigid Communication: When exceptions or anomalies arise in documents, many platforms don't offer two-way communication. Docuverse.ai integrates the capability to communicate and address these exceptions smoothly. 5. Limited Integration: Integrating data extraction solutions with other systems can be challenging. Docuverse.ai provides in-depth integrations, making it easier to connect with various IT systems. What sets Docuverse.ai apart? 1. Intuitive Implementation: With Docuverse.ai, experience the power of AI right off the bat, with virtually no learning curve and a trial version that speaks for itself. 2. Unmatched Flexibility: We offer advanced configuration APIs and tailored support, ensuring Docuverse.ai fits your specific needs seamlessly. 3. Singular Document Gateway: From management to storage, from training to support, Docuverse.ai is your all-in-one solution. 4. End-to-End Management: Our cloud platform handles every aspect of the document lifecycle, ensuring each stage is managed with utmost efficiency.

Buildsimple

buildsimple.com

Our AI-based software helps you automatically classify and read documents. The added value for you: faster processing times for your documents and less manual effort. * No-code platform: easy-to-understand user interface designed for the specialist area * SaaS solution: easy and fast integration * Compliance: certified for use in regulated industries * Transparent cost overview thanks to the pay-per-use model

AlgoDocs

algodocs.com

AlgoDocs frees you from annoying and error-prone manual data entry by offering fast, secure and accurate real time document data extraction. AlgoDocs extracts data from digital pdf documents as well as scanned pdf and images. AlgoDocs can extract data from various documents with different layouts of any complexity. Moreover, AlgoDocs allows you to extract data from combined pdf files that contain multiple documents and if these documents have different number of pages you can define range of pages based on the contents.

KlearStack

klearstack.com

In today's data-driven world, seamless document processing is at the heart of business success. KlearStack isn't just a solution; It’s a perfect tool in simplifying the way you handle documents. They specialize in achieving intelligent data extraction and auditing from unstructured documents, revolutionizing your approach to document processing. Its Intelligent Document Processing platform leverages ML, Computer Vision, Predictive Analytics, and NLP to revolutionize the way enterprises handle data. How do they accomplish this? * Through template-free data interpretation and extraction, * Enhanced by AI-powered insights * Effortless integration with tools like RPA, ERP, CRM, etc. With KlearStack AI, your critical business processes like payables, receivables, loans processing, logistics document processing, trade finance automation and more are executed at lightning speeds, minimizing exceptions, and significantly reducing costs. Say goodbye to the tedium of manual data entry, the frustration of template dependence, and the complexities of managing unstructured data. Achieve remarkable results by cutting down manual work by 98%, all while aiming for an impressive 90% accuracy within just 90 days*. You can process all kinds of document formats, as per your requirements: Invoices, Bill of lading, ID cards, Receipts, Purchase orders, Credit notes, Packing list, Insurance policies, Legal documents, Delivery notes, Bank statements, Annual reports, NACH Mandate, Merchant onboarding, and Marksheets. Its results speak for themselves: * Up to 99% accuracy * Up to 80% reduction in costs * Up to 300% increase in productivity

Datamatics

datamatics.com

Datamatics enables enterprises to go Deep in Digital to boost their productivity, customer experience, and competitive advantage. Datamatics’ portfolio spans across three pillars of Digital Technologies, Digital Operations, and Digital Experiences. It has established products in Intelligent Document Processing, Robotic Process Automation, AI/ML models, Smart Workflows, Business Intelligence, and Automatic Fare Collection. Datamatics caters to a diverse global clientele across Banking, Financial Services, Insurance, Healthcare, Manufacturing, International Organizations, and Media & Publishing. The Company has a presence across four continents with significant delivery centres in the USA, India, and the Philippines.

Infrrd

infrrd.ai

Infrrd is an award-winning AI firm focused on applying machine learning to improving business processes. The company’s platform employs next-generation AI capabilities to help enterprises transform their businesses. Proprietary technology removes bottlenecks caused by manual data entry and unlocks data from complex documents to power digitization. Infrrd’s unique ML-first approach can automatically extract data from documents with complex visual elements, surpassing OCR’s performance limitations to help you maximize straight-through processing. With over a decade of industry experience, Infrrd draws talent from around the globe and builds close-knit teams driven to help enterprises worldwide gain competitive advantages and better serve their customers. It’s constantly innovating via Infrrd Research Labs, which explores cutting-edge solutions and tackles the industry’s toughest challenges. Infrrd is committed to making the impossible possible, and guarantees its accuracy, increasing extraction efficiency to give customers a worry-free innovation experience. The company has been recognized for its role in providing a strong work-life balance and has also won awards for Best CEOs for Women and Best CEOs for Diversity.

NovelVox

novelvox.com

NovelVox is a global contact center service provider, committed to transforming agent-customer experiences for improved brand loyalty. Our unique contact center integrations empower agents with One NovelVox Platform to assist customers across voice, email, chat, social & instant messaging channels. NovelVox industry-optimized solutions are designed to complement leading contact CC technologies including Genesys, Cisco, Avaya, Amazon Connect, etc. With over 14 years of customer service optimization experience, 300+ successful deployments across 20+ countries, and industry-optimized solutions for Banking, Healthcare, Insurance, Credit Unions, Government, Telecom, Retail, and more – NovelVox is redefining agent experience for top brands, globally.

MeasureOne

measureone.com

nstantly access and verify consumer data with MeasureOne. The most comprehensive and dynamic platform on the market with industry-leading coverage spanning multiple geographies and a rapidly growing list of 15,000+ data sources, MeasureOne provides businesses with access to insurance, tax, income, employment, education data, and more. Discover the powerful combination of consumer-permissioned data and automated document processing for your consumer data needs.

AutomationEdge

automationedge.com

AutomationEdge is the preferred Hyperautomation, Robotic Process Automation and IT Automation solution provider. Its highly advanced Intelligent RPA brings together all the essential capabilities required for enterprise automation like Artificial Intelligence, Machine learning, Chatbot, ETL, ready API integrations and IT automation. AutomationEdge has already delivered its innovative solution to large multinationals globally like American Express, Capita, Coty, ICICI Lombard, HDFC Life, Smart Dubai Government, Mashreq Bank and Genpact to name a few. AutomationEdge helps organizations automate their mundane, repetitive rule-based tasks across verticals whether in the HR, IT, front office, middle office or back office. AutomationEdge is listed in the Salesforce AppExchange and BMC Marketplace.

Supervity

supervity.ai

Supervity (formerly Techforce.ai) empowers business teams to achieve faster outcomes by enabling them to rapidly automate and share knowledge work with its AI Coach. Today, over 12000 business users – from established corporations to fast growing start-ups – are using Supervity's no-code AI-enabled platform that has transformed the workplace. The use cases vary across industries and business functions helping companies improve sales outcomes by up to 30% and increase operational productivity by up to 70%. The solutions offered by Supervity can cover business processes of software companies and their customers. The solution supports both UI and API based integrations for business teams to automate their manual work. The platform is built with team collaboration at it’s core for users to create and share no-code automations as reusable digital skills with colleagues and customers. Supervity also enables product-led companies to help their end users achieve faster outcomes with AI Coach. It is one of the very few companies which offers embedded RPA, Conversational AI and OCR AI capabilities “as-a-service” in white labelled model. Currently the company is working with large system integrators like KPMG, IBM and Accenture and building industry specific solutions in the Financial Services, Healthcare and Federal market segments.

Laiye

laiye.com

Laiye is the pioneer of the Work Execution System, a business and technology framework built around synergy between human and digital workers. Laiye’s software brings together in one platform the disparate tools businesses use to carry out digital tasks, such as Intelligent Document Processing(IDP), Conversational AI, Process Mining, Intelligent Automation and others. In addition, Large Language Models and Foundation Models will be leveraged in the design and use-case creation process, which will speed up development and time to value for customers. Built on the premise of an open ecosystem, Laiye helps businesses optimize the technologies they already have in place. Laiye is the first company in its industry to commit to returning 100% of licence fees should agreed business outcomes not be achieved.

[24]7.ai

247.ai

[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; and drive revenues while lowering costs. The world’s largest and most recognizable brands use [24]7.ai intent-driven technologies to serve several hundred million visitors through billions of conversations annually, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.

Gridspace

gridspace.com

Gridspace is a world leader in speech and language AI. We teach machines to understand and speak human language. We handle billions of minutes a speech data per year, and are pioneers in voice technology and generative AI applied to language. Gridspace is an applied AI company and the creators of Grace. We build useful voice technology and AI software for contact centers. We have been serving leading contact centers for over a decade.