YouTube Studio
studio.youtube.com
Share your videos with friends, family, and the world. YouTube Studio is the new home for creators. Here, you can manage your channel, get insights that help you grow, and stay updated with the latest news. YouTube Studio replaces Creator Studio Classic and brings with it many changes and new feature.
Salesforce
salesforce.com
Salesforce.com, inc. is an American cloud-based software company headquartered in San Francisco, California. It provides (CRM) customer relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development. In 2020, Fortune magazine ranked Salesforce at number six on its 'List of Top 100 companies to work for', based on an employee survey of satisfaction.
Google Cloud Platform
google.com
Google Cloud Platform (GCP), offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search, Gmail, file storage, and YouTube. Alongside a set of management tools, it provides a series of modular cloud services including computing, data storage, data analytics and machine learning. Registration requires a credit card or bank account details.Google Cloud Platform provides infrastructure as a service, platform as a service, and serverless computing environments. In April 2008, Google announced App Engine, a platform for developing and hosting web applications in Google-managed data centers, which was the first cloud computing service from the company. The service became generally available in November 2011. Since the announcement of the App Engine, Google added multiple cloud services to the platform. Google Cloud Platform is a part of Google Cloud, which includes the Google Cloud Platform public cloud infrastructure, as well as G Suite, enterprise versions of Android and Chrome OS, and application programming interfaces (APIs) for machine learning and enterprise mapping services.
Vimeo
vimeo.com
Vimeo is a video hosting, sharing, and services platform headquartered in New York City. Vimeo operates on an ad-free basis, and instead derives revenue by providing subscription plans for video content producers and offering software as a service (SaaS) with video creation, editing, and broadcasting tools, enterprise software solutions, as well as the means for video professionals to connect with clients and other professionals. Vimeo focuses on the delivery of high-definition video across a range of devices. The site was initially built by Jake Lodwick and Zach Klein in 2004 as a spin-off of CollegeHumor to share humor videos among colleagues, though put to the side to support the growing popularity of CollegeHumor. IAC acquired CollegeHumor and Vimeo in 2006, and after Google had acquired YouTube for over US$1.65 billion, IAC directed more effort into Vimeo to compete against YouTube, focusing on providing curated content and high-definition video to distinguish itself from other video sharing sites. Lodwick and Klein eventually left by 2009, and IAC implemented a more corporate-focused structure to build out Vimeo's services, with current CEO Anjali Sud having been in place since July 2017.
Zendesk
zendesk.com
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. Zendesk solution works out-of-the-box, and is easy to modify in the event of change, enabling businesses to move faster. Zendesk also helps businesses leverage cutting-edge AI for Service teams to resolve customer issues faster and more accurately. Built on billions of CX interactions, Zendesk AI can be leveraged across the entire service experience from self-service, to agents, to admins, to help you grow and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context they need to deliver a personalized service experience on any channel, whether it's social messaging, phone or email. Zendesk brings together everything a service team needs – from personalized conversations and omnichannel case management, to AI powered workflows and agent tools, automation, and a Marketplace of 1200+ apps – all safeguarded under one roof. And our solution is easy to implement and adjust on the fly, freeing teams from requiring IT, developers and expensive partners to make ongoing changes. At Zendesk we’re on a mission to simplify the complexity of business and make it easy for companies to create meaningful connections with customers. From startups to large enterprises, we believe that intelligent, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves over 130K global brands across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide.
Intercom
intercom.com
Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversations are successfully resolved without needing human support, freeing up the team to work on higher value customer conversations. More than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver unparalleled user experiences at any scale. Intercom's platform is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users. Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal.
Podium
podium.com
Podium is an all-in-one lead conversion and communication platform powered by AI and ready to integrate with the tools you already use. Over 100,000 businesses use Podium to stand out from their competition. * Podium is a communication tool that helps businesses with website conversions and customer interactions. * Reviewers frequently mention the convenience of accessing the app from any device, the ease of use, and the positive impact on customer communication and website conversions. * Users mentioned issues with customer service response times, difficulties with certain features, and dissatisfaction with the pricing and contract terms.
tango
tango.me
See who is streaming live on Tango near you! Meet people in your community or change your settings and pick which are you want to see new live streamers!
Zoho Desk
zoho.com
Zoho Desk can help businesses manage customer communication over the phone, email, live chat, SMS text, social media, and more. It also helps you assign calls to your agents based on their department or team, automatically route calls to agents that the customer is familiar with, and enables you to maintain consistency of service to build meaningful customer relationships. Hook up your customer service number with Zoho Desk, and make/receive calls in-app.
Freshdesk
freshdesk.com
Freshdesk (a product of Freshworks Inc.) helps businesses delight their customers effortlessly with modern and intuitive software for customer support. Freshdesk converts requests coming in via email, web, phone, chat, messaging, and social into tickets, and unifies ticket resolution across channels. Additionally, strong automation and AI capabilities like automating ticket assignment, prioritizing tickets, agent assist, and even sending out canned responses, help streamline the support process. Freshdesk also enhances team collaboration, integrates with a range of third-party tools, offers predictive support capabilities, and field service management. The reporting and analytics features provide insights needed to grow the business.
StreamYard
streamyard.com
The easiest way to create professional live streams StreamYard is a versatile all-in-one platform that empowers users to easily go live and create professional live streams, recordings, podcasts, and webinars directly from their web browser. It allows users to launch a high-quality live stream to Facebook, YouTube, Twitter, and LinkedIn Live while interviewing guests and sharing their screen with just a few clicks. Users can record podcasts with its local recording feature that creates crystal clear audio and video every time, allowing them to focus on their message, not the technology. It enables users to host impactful webinars using its On-Air feature that handles registrations, can be embedded on their website, and much more. StreamYard removes all the complexities so users can deliver their message flawlessly to build their brand, grow their audience, and engage with their community.
Brevo
brevo.com
In today's competitive business landscape, providing exceptional customer service is paramount for building a thriving brand. With Conversations by Brevo, you can elevate your customer support to new heights while boosting sales and cultivating lasting customer relationships. Our powerful, all-in-one platform empowers your team to deliver top-notch support and streamline your customer service operations. Real talk, in real-time Conversations integrate email, live chat, and social media channels like Facebook, WhatsApp, and Instagram. No more tab-shuffling or copy-pasting. Centralize all customer interactions in one convenient feed. Convert visitors into customers and unlock the revenue growth Engage prospective customers with our live chat widget and chatbots, ensuring they convert before leaving your site. Retain and nurture existing customers to maximize revenue in today's competitive landscape. Efficiency at your fingertips Save time with canned responses featuring up-to-date variables. Build a comprehensive help center to address FAQs and reduce repetitive inquiries. Leverage self-service and automation tools for more meaningful conversations. Use the Brevo Conversations mobile app for Android or iOS on the go. Seamless Integration and Data Consolidation Conversations by Brevo seamlessly integrates across Brevo products and beyond, providing you with a unified customer command center. Effortlessly manage your marketing funnels and more with deep integrations with WordPress, Shopify, WooCommerce, and others. Streamline shipping, returns, reviews, loyalty programs, and other essential business functions. Gain a comprehensive view of each customer by collecting and consolidating all relevant data in one place. Join 500,000+ businesses that have chosen Brevo and experience the power and simplicity of Conversations by Brevo. Whether you're a small business or an enterprise, we have tailored plans to meet your needs.
Klaviyo
klaviyo.com
Klaviyo powers smarter digital relationships with an intelligent marketing automation platform that is fueled by all of your customer and designed from day one for scale. Built on a flexible, real-time database that centralizes all your customer data — from your entire tech stack, for any length of time, in full granular detail — Klaviyo makes it easy to create, deliver, and optimize incredibly sophisticated and personalized experiences across email, SMS, mobile apps, reviews, the web, paid ads, and more. Join more than 130K paying customers using Klaviyo to increase conversions and customer lifetime value — and grow on their own terms. Learn more at klaviyo.com.
Smartsupp
smartsupp.com
Smartsupp – drive your online sales through conversations! Automate sales with Smartsupp. We offer everything you need to grow your online sales: AI, LeadGen chatbots, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites.
RingCentral
ringcentral.com
RingCentral Contact Center is an omnichannel customer engagement solution with voice and 30+ digital channels, advanced AI options for self-service such as bots, proactive outreach tools, and Intelligent Virtual Agents that understand customer intent. It offers over 300 prebuilt integrations (including leading CRMs) and a fully integrated, AI-powered workforce engagement management and analytics solution. RingCentral Contact Center is tightly integrated with the RingCentral MVP solution, offering customers the benefits of enterprise-grade voice infrastructure and integrated unified communications that enable seamless cross-functional collaboration.
Chatwoot
chatwoot.com
Chatwoot is an open-source customer support solution that helps companies engage their customers on their website, Facebook page, Twitter, Whatsapp, SMS, email, etc. It is an open-source alternative to Intercom, Drift, Freshchat etc. Connect your customer conversation channels and converse with your customers from a single place. Easily add new agents to your system and resolve conversations with an ease. Chatwoot also gives you real-time reports to measure your team's performance, canned responses to easily respond to frequently asked questions and private notes for agents to collaborate among themselves.
Tidio
tidio.com
Tidio is a global leader in customer service software. Tidio’s user-friendly platform enables 300,000+ businesses worldwide to deliver smarter, faster support to their customers. With a full suite of customer service solutions, Tidio offers live chat, chatbots, ticketing, and AI-powered virtual support agents to help you solve customer problems and improve your conversion rates. Tidio’s software operates across all major content management systems, e-commerce platforms, and social media channels. Founded in 2013, Tidio has grown to 180+ employees and has offices in San Francisco, Szczecin, and Warsaw. Tidio serves customers of all sizes from 205+ countries, including Mercedes, Shell, and Praktiker. Tidio’s live chat widget is viewed by 510 million unique users every month.
JustCall
justcall.io
JustCall: The All-in-One Business Communication Platform Connect with prospects and customers across voice, SMS, email, and WhatsApp. Automate workflows with 100+ integrations and AI magic, and watch your business grow on autopilot. Trusted by 6,000+ businesses globally, JustCall equips customer-facing teams to deliver flawless customer interactions fueled by real-time and post-call AI insights. Top JustCall features to watch out for: * Inbound and outbound calling * Send and receive SMS & MMS * Sales dialer (Auto, Predictive and Power dialers) * SMS Workflows * SMS Bots * Multi-level IVR * Real-time agent assist * AI-powered SMS Copilot * AI coaching * Sentiment analysis * AI call scoring * Live call monitoring * Shared WhatsApp inbox * Automatic call distribution (ACD) * 100+ CRM integrations * Business phone numbers in 70+ countries
Zoho SalesIQ
zoho.com
Zoho SalesIQ is a customer engagement platform with live chat, website visitor tracking, and analytics capabilities that helps you know your visitors, engage them, and support your customers in real time. Loaded with all the features a customer expects and a lot more, including live visitor tracking, live chat translate, live chat, automated chat triggers, lead scoring, audio call, screen share, profanity management, chat preview, codeless bot, answer bot, chat routing, internal chat, agent mobile app, SDK for iOS and Android, and integrations with popular IM channels like Whatsapp, Instagram, FB Messenger, and Telegram. All of this in a single platform.
CallRail
callrail.com
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. CallRail is the lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use real-time insights to optimize their marketing.
tawk.to
tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. You can have unlimited agents and add them to unlimited sites so they could communicate with your visitors without any limitations. Your chat history is kept forever until you delete it. tawk.to makes it easy for over six million people to communicate and transact with billions of customers — no matter where they are or how they pay. Be there when they need you with unlimited messaging, ticketing, and your own Knowledge Base — all 100% FREE. tawk.to’s messaging and customer management software is easy to use across all devices and integrates with all your websites and landing pages. tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go. tawk.to offers 24x7-365 live support.
Gorgias
gorgias.com
Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. Using cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores streamline the customer journey with omnichannel support, chat, Macros, Rules, support performance, and revenue statistics. Gorgias currently serves 13,000+ merchants in the ecommerce space, including Steve Madden, Glossier, BrüMate, and TUSHY. Gorgias is proud to be a certified B Corporation and is a leader in sustainable and equitable workplace practices.
Wave.video
wave.video
Wave.video is the premier platform for online video editing and livestreaming. Its state-of-the-art software allows users to create and edit stunning video content from anywhere without requiring downloads or installations. With its powerful video editor, users can trim, cut, and crop their footage, add layouts and transitions, and fine-tune every detail to create professional-grade videos in minutes. Its livestreaming software makes it easy to broadcast content to a global audience, with real-time streaming and a powerful chat box to grow engagement and viewership. Whether a content creator, business owner, or social media influencer, Wave.video has everything needed to take video content to the next level. Its user-friendly platform is designed to be intuitive and easy to use, even for those with limited technical experience. And with its customer support, users can always get the help they need when they need it.
Rocket.Chat
rocket.chat
Rocket.Chat - Secure collaboration for highly-regulated organizations Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners, customers, communities, and even platforms without compromises on data ownership, customizations or integrations. Tens of millions of users in over 150 countries and organizations such as Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat every day to keep their communications completely private and secure.
Mixlr
mixlr.com
Mixlr is a simple way to share live audio online. Broadcast using any source and invite people to listen and chat in real-time. Mixlr's powerful apps enable content creators, from artists to sports teams, online radio stations or podcasters, to stream live audio to millions of unique listeners each month.
Help Scout
helpscout.com
Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers. Help Scout is trusted by 12,000+ customers in over 140 countries, including Buffer, GrubHub, AngelList, and Timbuk2.
Freshchat
freshchat.com
Freshchat (a product of Freshworks Inc.) is a conversational engagement solution that helps businesses engage with customers across multiple channels such as web chat, email, phone, and social channels like WhatsApp, Instagram, and iMessage. Freshchat also offers native AI-powered chatbots that can be easily built with a no-code builder, which helps businesses provide personalized self-service at scale. With Freshchat's journey builder and ready-made playbooks, businesses can stay ahead of their customer's needs and support them proactively whenever necessary. Freshchat also provides a comprehensive view of the customer's conversation history and other relevant information, making agents more productive and enabling them to provide personalized experiences.
Restream
restream.io
Restream is a super simple live video platform that empowers you to create beautiful videos and multistream them to your favorite channels. Join over 8 million creators using Restream for * Live interviews and podcasts. * Product demos and Q&As. * Announcements and keynotes. * Live shopping and e-commerce. * News, sports, and radio. * Educational courses and workshops. * Fundraising and non-profit.
Issuu
issuu.com
Issuu is the world’s largest content publishing and marketing platform that empowers people to convert, host, and share engaging content in a variety of dynamic formats across all digital distribution channels. With 60M+ publications, Issuu makes it easy for its 1M+ global users to transform a piece of content once, and share it everywhere. The Issuu Story Cloud turns a single document into a uniquely immersive reading experience by converting static documents into marketing assets – including flipbooks to embed in websites and blogs, mobile-optimized articles, motion-graphic stories for social media, GIFs for email, and more. Each day, more than 300,000 pages of content are uploaded to Issuu, allowing readers worldwide access to discover and engage with more of what they love, from magazines and newspapers to portfolios and catalogs. Enterprise marketers and individual creators alike choose Issuu for its user-friendly platform that puts their message front and center without requiring a single line of code. Issuu is headquartered in Palo Alto, CA, with global offices in Copenhagen, Berlin, and Braga.
ZoomInfo
zoominfo.com
ZoomInfo (NASDAQ: ZI) is the go-to-market platform that helps businesses find, acquire, and grow their customers. ZoomInfo delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use its data and platform to increase efficiency, align sales and marketing teams, and consolidate technology stacks. It is a recognized leader in data privacy, with industry-leading GDPR and CCPA compliance and numerous data security and privacy certifications. Specialties: GTM platform, GTM strategy, sales intelligence, conversation intelligence, marketing intelligence, sales engagement, contact data, intent data, lead generation, improved prospecting, business information, business contacts, account-based marketing (ABM), data accuracy, database hygiene, and data orchestration.
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