Page 9 - Top 8x8 Work Alternatives

calldesk

Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.

virtualQ

virtualQ offers an intelligent waiting and callback service that optimizes customer flow and enhances waiting experiences for businesses in the service sector.

Yeastar

Yeastar offers telecommunications solutions for businesses, including cloud PBX systems and unified communications tools, enhancing call management and integration.

Knowlarity

Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.

ExpertBox

ExpertBox is a HIPAA-compliant telemedicine software for managing appointments, patient data, virtual care, and staff, while automating workflow and payments.

Commio

Commio is a cloud-based API platform for voice and text messaging, enabling businesses to manage scalable, reliable customer communications.

Nubitel CX

Nubitel CX is an omnichannel cloud contact center solution that integrates various communication tools for seamless customer interactions.

Mindful

Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.

Sharpen

Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.

[24]7.ai

The 24/7.ai app uses AI to automate customer support, improving response times and efficiency while enhancing overall customer satisfaction.

Veeting

Veeting is a video conferencing app for virtual meetings, offering features like screen sharing, document collaboration, and secure communication for businesses and teams.

Bright Pattern

Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.

QueueMetrics

QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.

PCIPal

PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.

Parlance

Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.

FoneBox

FoneBox is an app that integrates various communication channels, automates processes with AI, and enhances customer support and insights within business operations.

CommandLInk

CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.

ISI Analytics

ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.

Loris

Loris is an AI-powered platform that analyzes customer interactions to enhance experience, monitor performance, and identify improvement opportunities.

Vectera

Vectera is an online meeting platform that allows users to schedule appointments and conduct secure video meetings with features like whiteboards and document annotation.

Sylaps

Sylaps is a secure app for audio and video meetings, allowing users to join via a link without plugins, and includes file transfer and screen sharing features.

Truly

Truly automates data entry in Salesforce by capturing all activity data and enriching it with AI, providing insights and analytics for sales processes.

Cordless

Cordless is a cloud-based call center for customer support, providing conversation transcriptions, sentiment analysis, and CRM integrations for insights and training.

Tenfold

Tenfold is a SaaS CTI solution that integrates telephony with CRM, automating call logging and improving customer service workflows for support agents.

injixo

injixo is a cloud-based workforce management app for call centers, offering tools for scheduling, forecasting, and real-time management to enhance operational efficiency.

Zellim

Zellim is an all-in-one platform for remote collaboration, offering tools for communication, project management, and collaboration in one subscription.

Sneek

Sneek is a communication app that enables instant video chats and enhances collaboration for remote teams by keeping members connected and informed.

Contivio

Contivio is an omnichannel cloud contact center app that integrates with CRMs to manage customer communications through phone, email, chat, and more.

Streem

Streem is a remote visual assistance app that uses augmented reality for video collaboration, enabling quicker diagnosis and support resolution.

3veta

3veta offers appointment scheduling and video conferencing tools for remote teams, including calendar sync, meeting reminders, and custom branding options.