Page 2 - Top Scribe Alternatives

Epicor

Epicor

epicor.com

Epicor ERP system is modular, industry-specific software used to manage business processes company-wide. Epicor software works well for managing accounting and finance, human resources, customers, the supply chain, inventory, distribution, and manufacturing production management. Epicor software is available on-premises and as SaaS cloud ERP (enterprise resource planning). Epicor offers Business Management Platforms as industry-specific ERP solutions. Epicor Software Corporation innovates to incorporate newer technologies into the ERP system. For example, Epicor uses the Industrial Internet of Things (IIoT) to connect machines with sensors and PLCs (programmable logic controllers) on the shop floor in its Advanced MES (manufacturing execution software) that seamlessly integrates with the Epicor ERP (and MRP) system. Epicor provides advanced omnichannel, including eCommerce, software for retailers.

Claap

Claap

claap.io

Claap is an all-in-one Video Workspace combining screen recording, meeting recording and video wiki all in one place. With Claap you can: - Replace your next meeting with a short video. And get feedback faster with annotations, threads and video replies - Record your meetings with highlights, transcripts and AI notes. And let your teammates catch up on key moments. - Scale your team’s knowledge with a video workspace designed for your org and connected with your favorite apps.

ScreenPal

ScreenPal

screenpal.com

ScreenPal (formerly Screencast-O-Matic) provides intuitive, effective software tools and services for collaborative video creation and sharing that are easy for everyone to use, including a screen recorder, screen capture, video editor, and video hosting service. ScreenPal's mission is to offer easy-to-use, accessible tools that empower creators, professionals, and teams to capture ideas, share knowledge, engage viewers, and assess understanding through video. ScreenPal is trusted by Fortune 100 companies and 98 of the top 100 universities in the United States. Founded as Screencast-O-Matic, we've been empowering our global community to capture and share over 100 million videos since 2006. ScreenPal's product suite includes intuitive desktop and mobile apps for screen recording and video editing, plus our video messaging Chrome extension. Its secure, cloud-based hosting platform allows organizations of any size to manage, brand, and share content, track performance with video analytics, and engage viewers with interactive video, including embedded quizzes, ratings, and polls.

Whale

Whale

usewhale.io

The fastest way to get your team aligned. Document and centralize your procedures and processes, train your team and manage one central source of truth for ALL your company knowledge.

wrap

wrap

wrap.so

Create beautiful, shareable screenshots with ease. Wrap is a powerful tool for brands to design and edit images for social media, product development, presentations, and much more.

CareAR

CareAR

carear.com

With CareAR, you can achieve faster issue resolution, reduce dispatches, and improve customer satisfaction scores. Our Service Experience Management (SXM) Platform provides remote AR support and self-guided instructions to customers and service management teams, greatly enhancing the experience of customers, employees, and field staff. Benefits: • Faster Time to Resolution: Gain instant visual context – spend time solving the problem versus assessing the situation • Higher First Time Fix Rates: Get faster resolution powered by the annotation toolbox • Deflect Costly Dispatches: Increase remote resolutions and decrease unneeded dispatches through visual assistance and guidance • Knowledge Transfer: Reduce your skills gap and make experts more accessible to more junior field resources or contractors • Customer Experience: Raise customer satisfaction and NPS through unmatched quality, service, and capabilities • Lower your carbon footprint: Eliminate or reduce truck rolls to achieve issue resolution while lowering your carbon footprint and saving money • Self-solve Experiences: Boost self-solve effectiveness for customers and employees with step-by-step AR visual direction within each user’s device. CareAR Assist is the ultimate tool for service management teams looking to provide faster, more effective problem resolution, reduce downtime, and substantially save on travel and transport costs. CareAR Instruct provides detailed step-by-step instructions for customers and technicians, empowering them to self-solve issues leading to improved first-time fix rate, reduced customer service calls, and increased procedure compliance. CareAR Experience build enables any business user to create immersive AR and AI powered digital work instructions through a no-code point and click interface. Key Features • Multiparty Collaboration: Collaborate with as many team members as you like in real-time to solve issues remotely, using high-definition live video feeds. • AR Annotation Tools: Use CareAR's industry-leading AR annotation toolbox to annotate live video feeds and shared images, providing detailed visual guidance to quickly resolve problems. • Self-Solve Instructions: Deliver rich self-guided step-by-step instructions to guide customers and technicians through setup procedures, routine maintenance, troubleshooting guides, and repairs. • Experience Builder: Rapidly create experiences containing with the no-code point-and-click Experience Builder. Use 3D content, video, images, and text for easy-to-follow instructions to empower customer and technician self-service. • Integrated Search: Improve user access to information by providing search functionality directly within a self-solve experience. • Visual Verification: Use AI-powered object and state detection with image recognition to drive procedural compliance and ensure tasks are completed correctly and safely. • Instant Knowledge Sharing: Publish digital work instructions instantly and easily accessible via link, QR code, or via CareAR mobile app. • Rich Analytics and Dashboards: Get deeper insights into how teams are resolving field issues using CareAR's detailed dashboards and analytics, available to administrators, managers, and team leaders. • Surveys: Use CareAR's survey builder to instrument key performance indicators that matter to your organization and collect structured feedback from customers and technicians for rapid iteration. • True ROI: Leverage the data made available by CareAR to determine the return on investment in terms of improved performance, increased dispatch deflection, reduced resolution times, reduced truck rolls/onsite visits, and improved first-time fix rates. • ServiceNow: CareAR for ServiceNow is compatible with ServiceNow CSM, FSM and ITSM • Salesforce: CareAR for Salesforce is compatible with CareAR into Salesforce Service Cloud and Field Service Management • API: Integrate CareAR into your own customer service or field service management application easily via web API

Canvid

Canvid

canvid.com

The next generation AI powered screen recorder. Capture, enhance and share professional-grade screen recordings with minimal effort! Record your entire screen, specific windows, or even mobile content (coming soon). CANVID is a desktop app that's perfect for anyone who needs to create tutorials, product demos or other production ready videos that require little to no edditing skills. Features include auto zoom, customisable backgrounds, AI enhanced audio clarity and auto generated captions. Save your videos locally, upload to the cloud, or share them with a link. Choose MP4, GIF, and more! Adjust quality from standard to stunning 4K. Unlock your creative potential and explore the future of screen recording with CANVID!

Floik

Floik

floik.com

Floik is an all-in-one solution for creating interactive product showcases, like step-by-step guides, explainer videos, and clickable demos. The tool is designed to help SaaS teams deliver a seamless buyer experience and give their product the spotlight it deserves. We know it takes a whole army to ideate, create, edit, and publish content necessary to educate and engage users. And right when you think you’ve nailed it, your product evolves and makes all this content stale. That’s where Floik can be your magic wand. 🪄 You can create interactive demos, product videos, and step-by-step guides to highlight your product’s capabilities and delight users—all from one place! The platform is packed with advanced customization features to help you fine-tune your product showcases. You can work with your team and integrate it with your sales and GTM tech stack to maximize your success.

VideoSends

VideoSends

videosends.com

VideoSends users can screen record a particular tab, application, or entire screen. The tool also offers other functionalities such as custom branding, thumbnails, embed options, etc. The user can narrate as they record their videos, turn on their webcams, incorporate their faces into their videos, or record in Mute Mode. The possibilities are endless.

Epsilon3

Epsilon3

epsilon3.io

Epsilon3’s software platform manages complex operational procedures, saving operators time and reducing errors. It supports the entire life cycle of a project from integration and testing through live operations. * Interactive real-time synchronized procedures for multiple programs/missions * Embedded release process including approvals, edits, in-line feedback, and tracking changes between revisions * Query-able database of as-run procedures * Manual and automated procedure views and capabilities * Integrated telemetry, command and control, and mission data * Detailed analytics, reports, and dashboards

Zingtree

Zingtree

zingtree.com

Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise applications. Their AI platform analyzes your data to build workflows that trigger relevant actions while reducing resolution times. One foundational platform that works across channels for the agent and customer experience, securely deployed and managed by business users. They specialize in Customer Support Workflow Automation for B2C enterprises, particularly those with complex products, stringent regulatory compliance and diverse customer segments. their primary industry focus includes Healthcare, Financial Services, Insurance, and Consumer Products & Services. - Reduce agent ramp time by up to 85% - Cut up to 70% of your contact center costs - Automate up to 50% of your ticket volumes

Consensus

Consensus

goconsensus.com

Consensus is the Intelligent Demo Automation Platform used by the world’s top companies to scale presales, amplify their sales teams, and enhance the buying experience. Presales and technical sales teams automate repetitive product demos which allows them to reallocate that time to higher value activities. Buyers get a better experience— one that guides them with digital, interactive and on-demand video demos tailored to what they want to see. This uncovers stakeholders automatically and eliminates unqualified demos, which in turn dramatically shortens sales cycles by 29% up to 68% and improves close rates by up to 44%. Here’s how it works: -Reps send a demo link to customers -Customers select the topics that matter most to them -Consensus creates a custom demo from those selections, and includes supporting content for each topic (pre-selected by reps) -Customers share the demo link with other stakeholders -Reps get reporting on every view, every share, every stakeholders’ priorities -And now the rep knows everyone involved in the purchasing decision Buyers are more educated and more confident, making it much easier to promote and sell for the rep.

Method Grid

Method Grid

methodgrid.com

Method Grid is the AI-empowered knowledge and project management platform that helps teams improve how they deliver projects and services by connecting knowledge, experience and technology. Teams can collaborate and build knowledge-rich playbooks that define how to deliver individual projects and services by leveraging their global expertise, knowledge and insights. Bring projects to life by creating playbooks that can be customised and tailored for each client, making it easy to highlight your organisation’s capability and expertise in a way that resonates with their specific needs and challenges. Method Grid is the platform for consulting organisations looking for a capability partner to assist them in building world-class scalable services. Services that foster trust, exceed expectations and manifest as authentic intellectual property, which encapsulates the collective knowledge and experiences of your people.

WowTo

WowTo

wowto.ai

WowTo is a comprehensive video knowledge base software, enabling users to build and host video libraries for a range of uses such as support, training, and educational content. Its toolkit includes a video creator, specifically crafted for how-to and instructional video content, and knowledge base builder which presents a YouTube-like experience to visitors. The in-app video widget allows seamless access to the video content either on a website or inside an application. Additionally, it converts screen recordings, PDFs and PPTs into video format, offering a diverse range of video creation methods. The software also boasts a chrome extension and integrations with various platforms such as Intercom, Zapier, Jira, Confluence, Shopify, and Zendesk. Along with being a robust tool for creating support videos, WowTo has the capability of translating videos, making them suitable for global consumers. Noteworthy features also include AI-powered voiceovers that can be tailored to different accents and localizations. Customisation options are available to ensure the video layout aligns with a users brand. Videos can be constantly updated, ensuring their relevance in rapidly evolving environments.

Weet

Weet

weet.co

Weet is an AI-powered video tutorial creation tool that makes it fast and easy to create professional-quality videos. It's simple to use, with everything you need right in your browser. It offers a range of features to make the process of recording and editing videos seamless. AI-powered trimming eliminates silence and filler words, while AI-noise suppression and AI-face framing make videos look and sound professional. Weet also integrates with Slack and Microsoft Teams, allowing users to create and share videos directly from those platforms. It’s trusted by industry experts, and customers love the ease of use and the ability to update videos and add comments at any point. With Weet, you can quickly and easily create a video library of how-tos, demos, tutorials, and training for your clients or employees.

Screendesk

Screendesk

screendesk.io

Request screen recordings or start a live screen sharing session with your customers. No download or installs required. Integrates with your helpdesk (Intercom, Zendesk, HelpScout).

Vidcast

Vidcast

vidcast.io

Vidcast is an asynchronous video messaging platform designed to optimize enterprise collaboration in the era of remote work. It allows users to record themselves and any content on their screen and easily share the link to the video. Viewers can watch, leave comments, add reactions and even answer polls posed by the creator to gather feedback and streamline decision making. Vidcast is a powerful tool that creates bite-sized pieces of communication, making it easier for teammates to collaborate naturally, no matter where they are in the world.

ShiftX

ShiftX

shiftx.com

Most process tools are either hard to use, even for trained experts, or a flexible mess. ShiftX is the user-friendly process modeling tool in between that includes everyone without requiring any training.

Tourial

Tourial

tourial.com

Tourial enables go-to-market teams to create interactive demos and Demo Centers — and distribute them anywhere. Demo Centers empower you to educate your buyers faster and better than ever — from the very top of the funnel all the way down. It's a personalized content hub for your prospects to find the most important info they need, share with their team, and provide you with data on what they care about. Embed or share your interactive demos across any channel and convert prospects faster, influence pipeline, and accelerate deal cycles.

ProcessKit

ProcessKit

processkit.com

Turn client onboarding into a profit-center. ProcessKit helps your agency onboard clients successfully at scale. Processkit does REPEATABLE PROCESSES using the BEST approach in the industry. It will handle projects, but it SHINES on repeat... - Design Repeatable Checklist Processes - Manage all these Processes on a simple Kanban board - Delegate Tasks, Setup Due Dates, Record custom information on each Task - Send Emails - Integrate with over 5000+ other solutions via first class Zapier integration

Starling

Starling

starlingsolutions.co.uk

Starling is a platform for creating and using digital work instructions and managing training in a user friendly way. Starling simplifies compliance with quality management systems, such as ISO 9001, and drives continuous improvement. It can be used on mobiles, tablets and desktops, enabling you to update your work instructions or training from anywhere. Below are some of the benefits of using its electronic work instruction software: ** Reduce the risk of non-compliance from version control - only one version is live at any given time. ** Improve control over your training - training and procedures kept in one place. ** Reduce turnaround times - make changes on the go using a tablet or mobile device. ** Save time by automating your processes. ** Improve your training using videos.

Inkling

Inkling

inkling.com

​​Inkling has joined forces with Echo360 to revolutionize learning, enhancing educational experiences for frontline workers, students, and learners worldwide. Inkling is an employee training platform that revolutionizes how organizations engage frontline workers. They redefine mobile learning, granting immediate access to vital training and resources that enhance customer interactions. This transformative approach merges learning with agility, empowering employees to excel anytime, anywhere. Inkling's intuitive platform stands at the forefront of modern learning solutions. It facilitates real-time, impactful learning across devices, driving operational excellence within organizations. Join Inkling as they revolutionize workplace learning, driving remarkable business outcomes. By digitizing training and knowledge at the speed of work, Inkling drives better performance in today’s dynamic business environment. Inkling's innovative content authoring and distribution experience enables employees to serve customers uniquely every day. This shift in the learning model for frontline workers from teach, study, test to find, learn, and do has proven to reduce costs and employee turnover, and increase revenue, employee engagement, and customer satisfaction. Experience the transformation with Inkling.

Jumpshare

Jumpshare

jumpshare.com

Jumpshare is an all-in-one visual communication platform that helps you get your message across using instantly shareable screen recordings, screenshots, and GIF captures. Packed with powerful sharing features and a robust processing engine that can preview over 200 file formats online, Jumpshare is the fastest and easiest way to share your work and ideas.

checklist.gg

checklist.gg

checklist.gg

Checklist.gg is an AI-driven checklist management tool designed to streamline task, process, and standard operating procedures (SOPs) management. Powered by an advanced AI engine, it enables users to swiftly generate checklists, processes and SOPs based on specific requirements. The tool offers task management functionality to create, edit, and track progress on checklists, and SOPs. Workflow management capabilities include assigning tasks and monitoring real-time progress. Users can also promote cross-team collaboration with real-time editing and sharing of checklists and SOPs. The tool integrates with a variety of platforms, facilitating easy incorporation into existing workflows. Plus, it offers a library of pre-built checklists across various industries. Checklist.gg also allows customization of checklists, processes, and SOPs to meet specific needs. Aimed at companies looking to reduce repeatability in tasks and promote continuous improvement strategies, it proves useful in industries requiring adherence to strict SOPs like manufacturing or healthcare.

Trainn

Trainn

trainn.co

Trainn is a Customer Education platform for SaaS companies of all sizes to onboard and train customers, at scale, using product training & how-to videos, feature walkthroughs, and a dedicated customer training Academy. Trainn believes that happy customers aren’t born; they are trained. Customer Education is the sure-shot way to drive product adoption, retention, advocacy, and sustainable revenue growth. The Trainn platform comprises: 1. A complete video tool kit to create, edit and share a variety of product videos 2. A zero-code Academy builder with an in-built Video Authoring toolkit and course builder 3. Video analytics to track video engagement, viewer behaviors, and learners' progress 4. Integrations to connect your video insights to CRM apps and 1000s more through Zapier What sets Trainn apart? > Trainn is the only platform built for video-led customer education > One place to create videos, edit, embed across channels and track performance > Support for omnichannel video distribution > Zero-code Academy builder Features of Trainn Video Tool-kit ** Chrome extension: Turn the Chrome plugin on, walk through your screen, and let Trainn capture your step-by-step actions into a perfect video. - Create product walkthroughs - Create how-to videos for your knowledge base and help center - Create instant screen records - Create training courses for Customer Academy ** Slide-by-Slide Video Editor: - Automatically turn your script into voice overs - Add voice-overs and subtitles in different languages - Use text and shapes - Add spotlights to highlight sections - Blur sections you want to hide - Customize videos with your brand logo, color, theme ** Omni-channel Video Distribution: - Share videos in just one click - Place how-to videos in knowledge bases and help centers - Publish a Video hub with tracking enabled - Host your own Structured Learning Center ** Video Analytics: - 360-degree video performance dashboard - Learner-based tracking for audience viewing trends - CRM integrations for wholistic video insights ** Customer Academy: - In-built Video Authoring software - Course builder to design courses, chapters, lessons, certifications - Quiz builder to generate assessments and quizzes - zero-code Academy builder

Wizardshot

Wizardshot

wizardshot.com

Wizardshot is a web app & Chrome extension that allows you to create step-by-step tutorials simply by capturing your screen. Easily generate tutorials based on recorded actions, making it simple to share knowledge and processes with others.

Clypp

Clypp

getclypp.com

With Clypp you create engaging video tutorials in no time – without prior knowledge or installation. Record, edit and share directly with coworkers and clients. Create high quality how-to guides, including video, screenshots & auto-transcribed text to guide your users through every step of your workflows. Our simple three-step process is designed for beginners and experts alike. Recording easy-to-understand tutorials has never been easier. Create Clypps for everything: - Interactive employee onboarding - Hands-on employee training - Software & process rollouts - Modern IT & customer support - Sharing best practices among co-workers

Kaptr.me

Kaptr.me

kaptr.me

Kaptr.me : Capture and share data from any apps or website on a single dashboard - using the power of live screenshots. Tired of juggling between tabs to find the information you need? Kaptr.me is a Chrome extension that regroups all your data in a simple dashboard, with auto-updating screenshots. This is a new way of viewing data, at your fingertips rather than hidden in disparate tools. ---- How does it work ? ---- 1. Go to any app or website ! 2. Launch the Kaptr.me extension. 3. Take screenshots of the websites, apps and dashboards that you and your team want to stay updated on. 4. Your screenshot is automatically added to your Kaptr.me board.

Knowmax

Knowmax

km.knowmax.ai

Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints. We have been working with Fortune 500 companies enabling them to deliver customer delight through strategic knowledge management. Our KM modules, viz knowledge base articles & FAQs, visual how-to guides, and cognitive decision trees, are purpose-built to make contextual and actionable knowledge readily available to your support champions and customers with minimal effort. With our no-code DIY content creation capabilities, you do not need any technical expertise to create content. Our native integrations with CRM and contact center technology enable users to access relevant information right where they are without switching multiple screens. Born out of a contact center, we understand the numberless roadblocks customer-focused companies face and believe that the right knowledge at the right time makes a difference in shaping customer experiences. Our next-gen KM platform is built with this understanding to enable you to rise above your customers' ever-evolving expectations by making your knowledge work for you.

Iteration X

Iteration X

iterationx.com

Iteration X allows teams to annotate and edit any live website or web app directly in Chrome. No need to waste time and energy with screenshots, video calls and endless email and chat anymore. Improve any page and share the result with your team in seconds. Iteration X is an AI-native, context-aware project management app that helps your team ship beautiful, bug-free products faster. The ITX Copilot uses your team’s knowledge base, documents, and project history to help create and resolve all types of tasks, from design to software to product management.

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