Page 2 - Top Playvox Alternatives

Qualtrics

qualtrics.com

Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the foundational research tool for building, launching, and analyzing survey research. With CoreXM, you can bring siloed or outsourced operations into a holistic, end-to-end platform for all insights that you are looking to gather and act upon. Featuring capabilities and solutions for every department, CoreXM helps you to reach your audiences wherever they are, ensuring you get insights faster than ever before. You can even create your own projects, or use projects designed by Qualtrics experts — for brand, customer insights, product research or employee experience — so you can take action where it’s needed most. With Qualtrics CoreXM, you enable everyone to capture, analyze and share actionable insights and use them to identify or improve existing products, services and experiences. It’s time to increase your experience data efficiency with the world’s most flexible solution for modern-day research and feedback. 1) Focus on the right outcomes Empower every decision with predictive insights and AI-powered recommendations to take the right actions and improve experiences. This includes AI-driven text analytics to understand open-ended feedback at scale, reporting for each stakeholder, and plenty more. 2) Sophisticated research made simple Create, customize, and modify any research project in minutes with a point-and-click UI, PhD-backed methodologies, and a robust library of more than 100 question types and templates designed by survey scientists. All ready to use, with no coding required, ever. 3) Drive speed and agility Scale access to experience insights across the organization with purpose-built solutions, workflows, and easy collaboration. Add to that a flexible platform with unmatched integrations into the systems your organization already uses. 4) Save time and money Standardize your research on a single platform to build out a comprehensive system of record for all your respondent data. Become a research expert with AI that does the heavy lifting for you, offering recommendations to improve survey quality and compatibility. 5) Consolidate and streamline research Through one unified system that connects and centralizes everyone’s ability to listen, understand and act on feedback and experience opportunities, delve deeper into data, design personal experiences at scale, and drastically increase research efficiency. 6) Reduce risk exposure Featuring unbeatable enterprise-grade security, compliance and governance functionality, Qualtrics CoreXM is GDPR, HITRUST, ISO 27001 certified and FedRAMP compliant. 7) Expand your bandwidth with experts on demand Make your data work harder for you. Enlist our Research Services and network of partners for support with design, analytics, reporting and respondent sourcing. Plus, thanks to a fully flexible engagement model, use us as much, or as little, as you need. Key Qualtrics CoreXM product features - Expert designed templates - Drag-and-drop survey builder - Automated XM Solutions - Customizable survey themes - Full collaboration tools - Advanced survey logic - Quota management - Built-in, AI-driven methodology and question quality analysis (ExpertReview) - AI-powered analytics and intelligence (Stats iQ & Text iQ) - Crosstabs - REST API access for system integration - SMS distribution - WCAG 2.0 compliant - Email and chat support

Sling

getsling.com

Sling is a scheduling, time tracking and communication software for companies where employees work in shifts. Sling incorporates scheduling, messaging, time tracking, task management and reporting functionalities and allows managers and employees alike to organize all aspects of their work on a single platform.

Legion

legion.co

Legion Technologies delivers the industry’s most innovative workforce management platform. It enables businesses to maximize labor efficiency and employee engagement simultaneously. The Legion WFM platform is intelligent, automated, and employee-centric. It’s proven to deliver 13x ROI through schedule optimization, reduced attrition, increased productivity, and increased operational efficiency. Legion delivers cutting-edge technology in an easy-to-use platform and mobile app that employees love. Improved Planning: -Strategic Insights -Labor Budgeting -Demand Forecasting Optimizing Execution: -Labor Optimization -Automated Scheduling -Time and Attendance Employee Empowerment: -Frontline Communications -Legion InstantPay -Employee Performance and Rewards

ServiceNow

servicenow.com

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

Paycor

paycor.com

Paycor empowers leaders to modernize every aspect of people management so they can focus on what really matters: building winning teams. The unified HCM solution ensures employee data is in one place, so you’ll never have to switch platforms, access multiple systems or re-key information. Automate tedious work, mitigate compliance risk, drive efficiencies, empower employees to control their own financial health and gain a deeper understanding of your business with robust analytics and insights.

Vonage

vonage.com

Vonage (, legal name Vonage Holdings Corp.) is an American publicly held business cloud communications provider. Headquartered in Holmdel Township, New Jersey, the company was founded in 2001 as a provider of residential telecommunications services based on voice over Internet Protocol (VoIP). As of 2020, Vonage reported consolidated revenues of $1.25 billion Through a series of acquisitions beginning in 2013, Vonage, previously a consumer-focused service provider, has expanded its presence in the business-to-business marketplace. Vonage's offering includes unified communications, contact center applications and communications APIs.

Zoho Shifts

zoho.com

Schedule faster.Plan ahead. Reclaim your time. Zoho Shifts is your dedicated shift scheduling tool. With its powerful, easy-to-use features, you can draft work schedules, track team hours, and communicate with employees from any device.

Planday

planday.com

Planday is a workforce management platform that enables shift-based businesses of almost any size and vertical to manage their workforce all in one web-based system. Manage employee schedules, working hours, shift-swaps, vacation requests and payroll all in one place. Planday also has a fully integrated employee communication function, so managers can text or email employees quickly.

HotSchedules

hotschedules.com

HotSchedules is the restaurant and hospitality industry’s leading employee scheduling solution because it’s the fastest and easiest way to manage your schedule and communicate with your team. Team members love it because they can swap, pick-up, or release shifts in the mobile app with one click. Work-life balance is easily managed with automatic shift pick-ups when you want more hours, and time off requests for when you don’t. Calendar sync, notifications and messaging keep teams connected and up to date on schedule changes. Managers appreciate the time savings when building schedules and one-click approvals for shift changes. The labor forecasting and compliance management features help managers control costs and minimize compliance risk. And most importantly, staying connected with broadcast and one-to-one messaging makes for a happy and productive team culture. HotSchedules is part of a complete Workforce Management solution powered by the Fourth Intelligence platform. Additional modules include: Time & Attendance - Process payroll quickly and accurately with our integrated app for generating aggregated punch data while flagging exceptions for missing breaks, overtime, and more. Keep payroll compliant with special pay calculations for meals, breaks, and predictive scheduling. Additional savings are realized when adding the WebClock option for geofencing and overtime and missed clock-in alerts. LogBook - Based on the gold standard Manager’s Redbook, our digital LogBook eliminates the endless back and forth communications with consolidated shift notes, task lists, messages, and more. Communicate critical information between shifts and assign tasks right from your phone improving employee performance, and accountability. Labor Forecasting - Save money and improve experiences at the same time through smarter scheduling. Managers maintain higher accuracy between forecasted, scheduled, budgeted, and actual hours with our next-level forecasting solution. Earned Wage Access/On-Demand Pay – Fuego is an on-demand pay app exclusively available to HotSchedule users. One of the most requested benefits in 2023, employers who adopt EWA will not only help alleviate financial strain on low-income and non-tipped employees, but experience a 20-40% increase in retention, a decreased in dropped shifts, and can eliminate the use of paper checks—all at no additional cost. Reporting & Analytics - Our complete reporting and analytics solution reveals operational insights by consolidating scheduling, time and attendance, labor forecasting, and POS data in one place. Out-of-the-box dashboards reveal aggregated labor data for regional or corporate analysis while store-level reporting helps managers keep track of KPIs from shift-to-shift.

Calamari

calamari.io

Calamari helps you in leave management and tracking attendance. It automates PTO calculation. Many ways to clock in/out. Integrated with Google Apps, Slack, Jira and Office 365

Synthesys

synthesys.io

Synthesys platform was developed by season voice and video actors together with linguistic and AI professionals who recognized the need for producing AI audiovisual content. We believe that Personalized content and Synthetic media are the future of content. Creating a culture where valuable content is shared quickly and easily is an integral part of our mission. Whether it's for freelancers, businesses, or and any other group of people. AI Voiceover and AI Video Generator. Produce Your Next Professional audiovisual content without spending money on hiring actors, cameras, or audio equipment

8x8 Work

8x8.com

8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work elevates the quality and reliability of your business communications system: - Give your business a competitive advantage with a modern cloud-based phone system. Industry-leading global coverage in over 55 countries backed by a 99.999% uptime SLA guarantee. - Get award-winning voice quality in the office or on the go, powerful analytics, and a single administration platform to manage all your locations. - Use one app for all your business communications needs. Consolidate vendors to simplify IT management and boost employee effectiveness and productivity regardless of work styles, locations, or devices. - When ready, seamlessly expand to the 8x8 XCaaS platform and let 8x8 be your one-stop shop for voice, video, chat, contact center, and APIs. - 8x8 maintains various industry-leading security and third-party compliance certifications, and our security program is designed to protect the confidentiality, integrity, and availability of our customers’ data. - 8x8 has been a leader in cloud communications for many years, and innovation runs deep in our company’s 30-year history. We have been awarded over 300 patents covering diverse aspects of our service, infrastructure, and UX design and functionality. The 8x8 Work capabilities include: - All-in-one collaboration from desktop and mobile devices with voice, video, and instant messaging. - Enterprise-grade PBX features include voicemail, transcription, business SMS/MMS, fax, emergency services, and more. - Multi-level auto-attendant and flexible call routing rules and flows. - Department-level call queues and effective queue management capabilities. - Schedule, host, and manage large video meetings with up to 500 participants from a web browser, desktop, or mobile device—live stream even larger meetings, such as company-wide meetings and town halls, directly on YouTube. - In-meeting chat, virtual backgrounds, recordings, polls, breakout rooms, live translation and closed captioning, and AI-generated post-meeting summaries for important highlights and key moments. - 1-1 or group private and public chat rooms. Set your presence status, share links and files, and quickly access previously shared documents. - Coaching and speech analytics features and actionable business insights using built-in analytics that capture historical and real-time data from all interactions. - Out-of-the-box integrations with 40+ enterprise apps, including Salesforce, ServiceNow, and Microsoft Teams. Right-fit telephony integration options for companies standardizing on the Microsoft ecosystem. - Composed, personalized experiences for key organizational roles, such as IT administrators and receptionists, to boost user productivity.

Hubstaff

hubstaff.com

Hubstaff is a cutting-edge workforce analytics software solution designed to enhance productivity across remote, hybrid, and in-house teams while ensuring a positive employee experience. Hubstaff integrates with over 30 apps so your business can run more efficiently. You can see how work happens with features like time tracking, screenshots, activity tracking, URL and app tracking, workforce analytics metrics, automatic payroll and invoicing, scheduling, GPS and location monitoring, and timesheets. Available for Mac, Windows, Linux, Chrome, iOS & Android. Our mission is to help everyone have their most productive day at work. This commitment means prioritizing peak performance without compromising a fulfilling work environment for everyone. Experience the transformative impact of Hubstaff on our organization's efficiency and success. Here's how Hubstaff has become an invaluable asset to our customer's businesses: - Boosted Productivity: Achieved a remarkable 5% increase in productivity by seamlessly automating PTO processes. - Strategic Resource Allocation: Hubstaff's implementation saved a headcount equivalent to 10 personnel, enhancing operational efficiency. - Business Wins and Improved Bottom Line: Instrumental in winning new business opportunities and significantly improving the financial bottom line. - Zero Downtime: Enjoy uninterrupted operations with zero downtime, ensuring a continuous and smooth workflow. - Efficient Payroll and HR Processes: Streamlined all payroll and HR processes, reducing administrative overhead and ensuring accuracy. - Cost Savings on Projects: Realized substantial savings ranging from 10% to 25% on various projects, enhancing overall profitability. - Enhanced Customer Value: Achieved a remarkable 30% increase in the value offered to customers, elevating service standards. - Task Optimization: A 25% cost savings achieved by eliminating wasted tasks and improving overall resource utilization. - Reduction in Hiring Costs: Reduce hiring costs by 25%, mitigating risks associated with bad hires and optimizing recruitment processes. - Employee Retention: Empowers top performers with the data they need for faster promotions, resulting in improved employee retention. Hubstaff has proven to be a pivotal tool in our customer's pursuit of excellence, driving tangible results across various business operations. Embrace the future of work with Hubstaff!

7shifts

7shifts.com

7shifts is an all-in-one restaurant team management platform that helps operators: 1) Make more profitable decisions. You'll get the insights you need to make the best team and operating decisions every day. Hit your labor targets with schedule enforcement, optimal labor tracking, and real-time reporting. 2) Improve operating efficiency. We'll help get your operations in order and cut down on easy-to-avoid mistakes. Proactively manage compliance, run payroll with ease, and track tasks with digital checklists. 3) Get time back. With all that improved efficiency, you'll have more free time to spend on creating great guest experiences. Easier scheduling, centralized communication, and automated tip calculations are at your fingertips. 4) Improve team retention. You'll gain access to the tools you need to help build strong teams. Keep a pulse on team engagement, sentiment, and satisfaction to reduce turnover by 13%. Here’s how your restaurant can benefit from 7shifts: - Save up to 4 hours per week creating and managing your staff schedules - Reduce time spent on scheduling by 80% - Save up to $250 per month in managers time - Reduce labor costs to save up to $3,000 annually - Reduce calls and texts from staff by 70% - Create schedules with 95% labor accuracy - Forecast your future sales with 95% accuracy - Save $1,000s per month in reduced labor costs from more efficient schedule - Save $1,000’s per month in early clock ins and labor overages It's never been easier to manage your team's work schedules, time clocking, team communication, labor compliance, payroll, tips and more, all from one single place. 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys. Join the 1,500,000+ restaurant pros already using 7shifts to simplify their team management.

BirdEye

birdeye.com

Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets.

SurveyMonkey

surveymonkey.com

SurveyMonkey is a leading survey and feedback management solution, enabling millions of users across more than 300,000 organizations around the world to collect feedback, interpret the results, and identify actionable insights to drive growth and innovation. With 20 years of experience, SurveyMonkey and its AI-powered tools help anyone, from novice survey creators to the most experienced market researchers, create, launch and analyze surveys with ease. SurveyMonkey offers plans and pricing to suit all needs across organizations large and small, including teams plans to make collaborating with colleagues seamless. Visit www.surveymonkey.com to sign up so you can start collecting the information you need from the people that matter.

Userfeel

userfeel.com

Discover your visitors issues and doubts with a better user testing tool. The only user testing tool that requires no subscription or monthly fees to get unlimited access to all features, with no hidden upgrade fees. Get better insights from our panel of high quality testers. Unlimited users, unlimited screener questions, access to a qualified, multilingual, ever-expanding panel of 140,000+ users, ability to use your own panel, user testing for mobile apps, websites, prototypes, both moderated and unmoderated testing, automatic voice transcription, ability to test non-English websites and apps even if you don't speak the language, annotations, reports, exports, highlight reels, local download of the videos, export of the videos to YouTube, template tests curated by experienced UX researchers and much more. No credit card required to sign up and begin setting up and previewing your tests.

ClockShark

clockshark.com

Get jobs done faster. Running a field service or construction business takes coordination and a great team. With ClockShark's all-in-one toolkit you get the industry's #1 timesheet app, plus everything you need to finish jobs quickly and accurately while getting paid faster.

Balto

balto.ai

Balto unites agents with AI to enable better conversations that deliver results. Top-performing contact centers trust Balto's real-time enterprise solutions to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. With Balto, the results are astounding: - National General Insurance increased sales conversions by 16% - AmTrust improved CSAT scores by 25% - Arsenal Business Growth reduced ramp time by 83% - Florida Window & Door increased conversion rates and appointments by 30% - The Junkluggers decreased call duration by 6% Empower your agents and supervisors for happier customers, increased revenue, and better retention. Learn more at balto.ai

InfraNodus

infranodus.com

InfraNodus is an AI powered visual text network analysis tool designed to help users with research and exploration. It can process and visualize textual data as a network graph, providing insight into the main topics, relationships between them, and blind spots. The tool is equipped with natural language processing algorithms and GPT-3 AI to generate highly relevant queries and help uncover new ideas, facts and research questions. It can be used to add existing discourse, ideas, notes and text data, or AI-generated content.InfraNodus offers a range of features to enhance research and exploration, including text network analysis, topic modelling, text mining, mind mapping, brainstorming, AI writing and creative thinking. It can also be used for marketing research, customer reviews, survey analysis, search engine optimization, data science for notes and knowledge graphs, and overview and summarization. The tool is also equipped with a chat mode, live editor and data import, text mining and sentiment analysis, network analysis and visualization, AI thinking and more. It supports multiple languages, is fully shareable, private by default and provides interactive graphs.In addition to being perfect for personal and professional use, InfraNodus can be used for text mining and topic modelling, discourse overview and summary, recommender system for thinking, creative writing and brainstorming, rhizomatic mind mapping with analytics, and knowledge graph generation.

Time Doctor

timedoctor.com

Time Doctor empowers your team with actionable data insights and elevates productivity with our Workforce Analytics Platform - focused, automated time tracking software. Unleash the potential of data-driven decision-making and experience industry-leading visibility with Time Doctor. With over 12 years experience, Time Doctor's customizable and flexible solution can adapt to your company culture and effect change by uncovering actionable work insights that empower everyone to improve their performance, no matter where they work. Enterprise organizations, outsourcing companies and businesses worldwide are using Time Doctor to get better profitability, productivity, and accountability for their remote, hybrid, and in-office teams. Join Time Doctor’s 200k+ active users who’ve been able to lift productivity by 22% on average.

Factorial HR

factorialhr.com

Factorial is the all-in-one software that helps you manage time, talent, and documents in one centralized system saving you time, eliminating mistakes, and leading you to success. Factorial cloud-based HR Software is designed for Small and Medium businesses (SMBs), you will forget spreadsheets by solving problems with a simple and intuitive interface that allows you to optimize and digitalize all your manual processes. A complete HR solution that automates, simplifies, and streamlines administrative processes by providing information and insights to help companies improve their management and reduce costs.

Cloudtalk

cloudtalk.com

Make CX your greatest advantage with CloudTalk’s business-calling software. Call directly with CloudTalk, access all customer data, and automate tasks. Experience the future of business calling with CloudTalk. Access 160+ international numbers, increase call efficiency by up to 87%, and save your team time for what really matters — increasing customer satisfaction. Make and receive calls directly with CloudTalk's Click-to-Call feature. Eliminate repetitive tasks and automate your workflows. Sync contact details, past interactions, call recordings, and SMS across both systems with an effortless two-way synchronization. Customize your setup and customer experience with over 35 integrations. Choose how inbound, outbound, and missed calls are logged with advanced call logging features. Log important information directly into your CRM at the end of each call with the Speech-to-Text transcription feature. Gain a comprehensive overview of interactions by synchronizing SMS messages sent from CloudTalk to your CRM account, ensuring no important information is missed when closing deals. Learn how CloudTalk can provide you with unparalleled control over your customer’s experience and start matching their expectations today. Schedule a demo with one of our specialists today!

NICE inContact

incontact.com

NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.

RotaCloud

rotacloud.com

Easy to use online rota software. Plan rotas, manage leave requests, monitor time & attendance — with free apps for your staff. Try it free today!

Sprinklr

sprinklr.com

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution. * Enables customers to interact with your brand on their preferred channel for consistent brand experience leading to customer delight. * Empowers agents with unified/360 customer view and recommends the most relevant responses with the power of AI to improve agent productivity and experience. * Provides meaningful and actionable insights to supervisors to drive growth and operational excellence * Helps leaders uncover opportunities for growth, transformation and innovation through real-time contact center insights scalable across the enterprise.

OnTheClock

ontheclock.com

Created in 2004, OnTheClock is an easy-to-use employee time clock system designed to help small businesses save time by improving timecard accuracy and following compliance time tracking laws. OnTheClock’s time tracking features provide additional convenience by streamlining the payroll process and offering a variety of payroll integrations. Time data is collected in real-time, empowering you to view time cards to see who’s on the clock and being productive. Payroll Integrations: OnTheClock offers a variety of payroll integrations for your convenience, such as QuickBooks, Gusto, Tomson Reuters, and more. Time Clock Features: Small businesses and employees will enjoy the latest features in time clock technology, including GPS, geofencing, biometric, and IP recognition. Additional features include PTO tracking, employee scheduling, project & job costing, tips, bonuses, and commission tracking, timecard audit log, mobile app, hourly and salary options, reports, and much more. Admins and Managers can quickly create departments and jobs by assigning specific employees for proper and accurate billing. Customer Support: Enjoy OnTheClock’s American-based support from a time tracking enthusiast who is always willing to help. Take advantage of OnTheClock with convenient contact methods, including live chat, ticket submission, email, and phone.

dscout

dscout.com

dscout is a qualitative remote research platform for unlocking in-context user insights. Hundreds of the world’s most innovative companies trust our suite of remote research tools to collect “in-the-moment” data that reveals their users and transforms their products and experiences. Recruit from our 100,000+ pool of participants, conduct seamless user interviews on video calls, collect in-the-moment responses over time, and leverage multimedia data to move the needle for your product or experience.

Aha!

aha.io

Aha! is the world's product development software. We help more than 1 million product builders bring their strategy to life. Our suite of tools includes Aha! Roadmaps, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Develop. Product teams rely on our expertise, guided templates, and training programs via Aha! Academy to be their best. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1M to people in need through Aha! Cares. * Aha! is a comprehensive suite of tools designed to assist product managers in delivering streamlined and well-coordinated product strategies, with a robust environment that can be tailored to match specific workflow requirements. * Reviewers frequently mention the tool's extensive functionality, the ability to customize it to their organization's needs, its fast and helpful technical support, and its effective integration with other platforms such as Jira and SFDC. * Reviewers experienced limitations in customization options, particularly in font styles and stock icons, a notable complexity in the initial setup phase, a steep learning curve, and limitations in its reporting capabilities, particularly the inability to create reports on changes made on records.

OpenText

opentext.com

OpenText Corporation (also written opentext) is a Canadian company that develops and sells enterprise information management (EIM) software.OpenText, headquartered in Waterloo, Ontario, Canada, is Canada's largest software company as of 2014 and recognized as one of Canada's top 100 employers 2016 by Mediacorp Canada Inc.OpenText software applications manage content or unstructured data for large companies, government agencies, and professional service firms. OpenText aims its products at addressing information management requirements, including management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.OpenText employs over 14,000 people worldwide and is a publicly traded company, listed on the NASDAQ (OTEX) and the Toronto Stock Exchange (OTEX).