JustFeedback

JustFeedback

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Website: justfeedback.com

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JustFeedback is a comprehensive tool designed to help businesses collect and analyze customer feedback effectively. It offers a range of features that enable organizations to gather insights from various channels, including websites, mobile apps, and email. With JustFeedback, users can create surveys using multiple question types, such as NPS, CSAT, and CES, allowing them to measure customer satisfaction and experience across different touchpoints.

The app supports advanced targeting options, ensuring that feedback is collected from relevant audiences. It also includes features like branching and skip logic, which streamline the survey process by dynamically adjusting questions based on user responses. Additionally, JustFeedback provides sentiment analysis capabilities, helping businesses understand the emotional tone behind customer feedback and identify trends and patterns.

JustFeedback's integration capabilities allow it to work seamlessly with other business tools, enhancing its utility in managing customer feedback data. By providing a structured approach to feedback collection and analysis, JustFeedback helps organizations make informed decisions to improve customer experience and drive business growth. Its user-friendly interface and customizable options make it suitable for businesses looking to enhance their customer engagement strategies.

A Sarka Insights company. JustFeedback is a customer experience risk management SaaS platform. Reduce operational risk through collection and analysis of customer feedback data along the customer journey. Increase engagement with customers at key touchpoints with advanced targeting features. Track your Net Promoter Score (NPS), Customer Effort Score (CES) and Customer Satisfaction Score (CSAT) on auto-pilot. With AI-driven targeting, engage with your customers at the optimal points along the customer journey to maximise response rates.

Website: justfeedback.com

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