Page 19 - Top Gallabox Alternatives

Esendex

esendex.com

Esendex is a global business communication provider, delivering reliable SMS, voice, web, and multichannel solutions. Its powerful yet intuitive products and services allow a business like yours to effectively engage and interact with customers, staff, or suppliers. With direct network connections and a large team of in-house developers to continually develop its messaging technology, it is able to provide the best business communication solutions on the market.

Esendex US

esendex.us

From SMS and WhatsApp to multi-channel mobile journeys, Esendex US helps you deliver business messaging that puts the power in your customers’ hands. Create conversation and true engagement with customer-led communications. Esendex US is a leading provider of business messaging solutions, specializing in SMS, voice, phone, and postal verification APIs. With over 20 years of experience, Esendex helps businesses enhance their customer communications through efficient and scalable messaging services. Esendex US is committed to transforming business communications, offering flexible and scalable options tailored to various business requirements. Whether through their quick-start platform or robust APIs, Esendex empowers organizations to deliver exceptional customer experiences.

Relay Network

relaynetwork.com

Relay is the “customer for life” SaaS company for organizations to more meaningfully engage with their customers. Used by hundreds of teams responsible for the customer experience of over 70 million customers, the Relay Feed provides you with a dedicated, 1:1 engagement channel for every person you serve. Built for the highest rate, quality and depth of engagement, the Feed is populated from day 1 with high-value experiences: those that benefit you and your customers equally. Learn why institutions in financial services, health insurance, pharma and other verticals choose Relay to deepen their customer relationships, loyalty, and trust in order to have more customers for life.

Pocketstop

pocketstop.com

Pocketstop is a communication software solutions company who empowers companies to create personalized, automated messages designed to provide rapid ROI backed by the industry’s best support at a cost customers can afford. Our commitment to excellence propelled us to become the industry’s pioneer in innovative and effective technologies with a portfolio of customer-focused products designed to drive audience behavior, improve efficiency, provide insight and actionable data for decision making and improve ROI to our customers by improving their existing internal or customer communication strategies. The official Pocketstop app for RedFlag (mass notification system) and M360 (multi-channel marketing solution with proximity messaging). RedFlag – Mass Notification System RedFlag is the easiest way to allow for the distribution of critical information. Our solution is a simple, multi-channel mass notification system allowing you to deliver real time alerts and critical information to groups or individuals of any size via email, text messages, voice calls, social media, intranet, signage, and other endpoints. RedFlag can be used for tenant communications, emergency communications, internal message delivery, staffing notifications, and more. M360 - Multi-channel Marketing Solution M360 is an end-to-end marketing solution that streamlines multi-channel marketing execution, delivers personalized messages to shoppers at the most influential moments, and provides user-friendly reporting on KPIs that matter.

VertexOne

vertexone.net

VertexOne is the leading provider of cloud-based SaaS software powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 450 customers in the cloud, it capitalizes on its deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, it empowers its customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction.

Stames

stamesoft.com

With the rise of social media, multiple communication channels & third party applications, managing orders, sales, requests, queries, feedback, complaints and other vital data can be overwhelming. Its software provides a centralized platform that streamlines customer-team communications, reducing response times and increasing customer satisfaction. Stames offers a secure, unified platform that consolidates data from diverse third-party sources, fostering collaboration, connecting customers to teams and facilitating well-informed decision-making across departments. Through Stames' integration capabilities, companies can centralize data access, ensuring a single, robust platform for streamlined operations. This positions Stames as a powerful tool that can be effectively utilized across various industries to address diverse use cases.

SPLICE Software

splicesoftware.com

Deliver consistent, on brand, multi-channel communications to your customers with ease. Through the utilization of automated call, text, email, and voice first SPLICE Software support businesses in creating engaging and effective communication programs that integrate seamlessly with any pre-existing workflows. SPLICE’s patented Dialog Suite™ manages all your customer opt-ins to ensures that all your communications are legally compliant. From marketing messages and surveys to payment processing and reminders, SPLICE’s automated communications can add efficiency to any use case and can be applied to both inbound and outbound messaging. And with award-winning analytics tools, you can see for yourself the difference quality communication can make!

Reply Pro

replypro.io

Reply Pro helps increase company awareness about online reviews. Managers, owners, and staff can be updated each time your company gets an online review from sites like Yelp, Facebook, Google, TripAdvisor, and more. When your employees read reviews, they feel empowered to take more ownership in their performance. Reply Pro also makes it super easy to increase customer engagement. Our mobile app allows you to respond to all reviews from one spot. This allows managers to instantly respond back to any new review.

Mensagia

mensagia.com

Mensagia is an omnichannel platform that allows you to contact your customers via Email, SMS and Voice campaigns. This platform also features database management, automations, landing pages and forms, API and integrations, and much more.

Grispi

grispi.com

Grispi is a cloud-based customer relationship management platform. It allows companies to easily manage all support channels such as incoming / outgoing calls, e-mail, live support and social media from a single platform. Grispi is a powerful customer experience platform that helps businesses deliver personalized and engaging experiences to their customers. With Grispi, businesses can create custom chatbots, live chat widgets, and other interactive experiences that can be used to answer questions, provide support, and drive sales. Grispi is a great choice for businesses of all sizes that want to improve their customer experience. The platform is easy to use and scalable, and it offers a wide range of features and customization options. Here are some of the key benefits of Grispi: * Personalized experiences: Grispi allows businesses to create personalized experiences for their customers based on their individual needs and preferences. * Engaging experiences: Grispi's interactive experiences are designed to keep customers engaged and interested. * Scalable: Grispi can be scaled to meet the needs of businesses of all sizes. * Easy to use: Grispi is easy to use, even for businesses with limited technical expertise. If you're looking for a powerful customer experience platform that can help you improve your customer interactions, Grispi is a great option.

Grasp

getgrasp.com

Grasp’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk! Grasp brings together multiple lines of communication and creates one story from all contact moments. That’s how you regain control of your customer service.

didforsale

didforsale.com

DIDforSale is a CPaaS company that empowers businesses and application developers by providing them with communication automation tools such as APIs, programmable voice, SMS and SIP Trunking. It enables real time telephony management to make and receive phone calls, send and receive text and to perform any other communication functions. DIDforSale SIP Trunks are tested, verified and certified by companies like Microsoft, Cisco, Shoretel, NEC, etc.

connexease

connexease.com

Connexease is a multi-channel, conversational, support platform for Customer Care domain. It is a plug & play user interface for headless customer care support channel integration platforms and It works with both brands and 3rd party outsourcing companies. Connexease provides a wide range of solutions for customer care and call centre market mainly with conversational channels such as WhatsApp business, FB Messenger, Instagram etc. The goal is to change the definition of Customer Care a better way!

chatlyn

chatlyn.com

chatlyn is an AI-powered customer engagement platform that assists you in automating client communication, reducing workload and optimizing engagement to improve customer satisfaction and boosting your revenue. One of chatlyn's key features is its omnichannel inbox, which allows you to manage all customer interactions from one central location. This includes email, webchat, WhatsApp, SMS, Instagram, Facebook Messenger, Telegram and more. Get AI-generated reply suggestions for faster responses. Improve your message drafts with AI-generated recommendations while composing messages. Summarize conversations in a click. chatlyn supports +25 languages, any message will be translated to the language of your choice and you can reply in your language and your clients will receive the message translated into their language. The powerful ticketing system makes it easy to assign and track client requests, ensuring that no customer goes unanswered. You can also add any custom attributes to your contacts. With the custom attributes you could create lists based on that and even create dynamic lists that would change automatically, these dynamic lists change in real time, adding and deleting people depending on the attributes. chatlyn also offers a number of marketing automation features designed to help you save time and increase leads and profits. These include keyword detection, which allows you to automatically respond to customer inquiries based on specific terms, eliminating the need to waste time answering the same question multiple times. Integrations with CRM, PMS, POS, and other systems to help you better understand and engage with your clients. You can also access detailed analytics and reports that provide valuable insights into customer behavior and engagement. As a result, you can optimize your customer interactions and improve your overall performance. chatlyn is 100% GDPR compliant, ensuring that you can use the platform without any concerns about data privacy. The web, iOS, and Android apps allow you to access your customer conversations, data, and receive notifications anytime, anywhere. Overall, chatlyn is a powerful tool for any business looking to improve customer communication, deliver higher conversions, and ultimately drive more sales.

Airdocs

airdocs.io

AIRDOCS helps businesses like yours to develop targeted, engaging personalised communications and notifications by making it easy to use your in-depth customer data like gender, age, location, product purchase history and buying patterns. By being cloud-based, AIRDOCS can provide small and medium enterprises with a full suite of large-enterprise functionalities – along with the greater flexibility, speed-to-market, and lower costs needed by SMEs. AIRDOCS allows you to create messaging in different media formats (PDF, HTML, text & video), implement multi-channel delivery of print, email, SMS, and DocuSign services. Every document, email, text message, statement, contract or push notification you send is all part of the larger, ongoing conversation with your customer. Turn to AIRDOCS when your needs outgrow your capabilities. We’ll help you succeed with our multi-channel, next-generation communications cloud platform for unprecedented deployment flexibility and complete control over communications. It's so simple with AIRDOCS, the clever correspondence platform

Simpu

simpu.co

Simpu is a comprehensive customer communication platform designed to transform the way you connect with your customers. Our best-in-class shared inbox brings together all the channels that matter to your customers, providing a unified, collaborative view. Simpu's intuitive live chat widget allows for real-time engagement, while our state-of-the-art chatbots automate and personalize customer interactions, offering a uniquely tailored experience. Simpu also revolutionizes customer support by integrating WhatsApp groups, creating an effortlessly accessible and familiar platform for your customers. Our powerful analytics provide deep insights into conversations and team performance, enabling you to continually optimize your communication strategies. Finally, Simpu not only helps you create happy customers, but also turns them into your biggest advocates by making it easy to send simple review invitations. With Simpu, you're not just managing customer communication - you're enhancing it, personalizing it, and taking it to the next level. Experience the future of customer communication with Simpu.

Saysimple

saysimple.com

Connect with your customers via WhatsApp Business, Facebook Messenger, Instagram Direct Messenger, Livechat, email and many other channels. Centralize customer contact, collaborate with colleagues on incoming messages and answer FAQ’s questions automatically with Saysimple. Saysimple, an omni-channel customer communications platform, built to leverage digital customer service from one single workspace for cross-functional teams. Enjoy closer collaboration, effective workflows and more satisfied customers.

ROBIN

cm.com

ROBINHQ is now part of the CM.com Mobile Service Cloud, offering advanced customer service solutions designed to enhance communication and support. This platform empowers teams to deliver fast and personalized customer service experiences across multiple channels. Key Features: * Unified Inbox: Manage customer interactions from a single interface, integrating various communication channels for seamless support. * 360° Customer Profiles: Access comprehensive customer data to tailor interactions and improve service quality. * Chat Widget: Implement a chat solution on your website for real-time customer engagement. * Scalability: Benefit from the robust capabilities of CM.com to optimize and scale customer service operations effectively.

ReplyDesk

replydesk.com

ReplyDesk is a cloud-powered help desk that enables online retailers to improve customer service delivery by reducing the time it takes to resolve customer inquiries. ReplyDesk integrates with emails, social media accounts, webstores, and the world's leading selling channels to provide a unified inbox for all your customer communication. Automate email responses and customer inquiries using smart automation rules. Customer support agents can quickly insert automatic-suggested replies for common queries and inject email templates. Your agents can also mention other teammates and tag tickets for assistance and organization. ReplyDesk also automatically translates messages from customers into your choice of 140 languages so that you can efficiently serve multiple territories. Resolve customer issues in real-time and manage all disputes, returns, and refunds from all your webstores, marketplaces and selling channels. Connect your sales channels to ReplyDesk, and start processing everything in one place.

Qpien

qpien.com

All-in-one customer communication management and automation Qpien is one messaging platform for omnichannel Support, Sales and Marketing platform designed for ecommerce. Qpien is a omni-channel customer support platform for E-commerce stores that allows your customer service team to manage all of your support, customer service in one place. E-commerce stores use Qpien to improve customer experience and increase the efficiency of their customer support teams. Using Qpien gives you a true all-in-one help desk experience across live chat, WhatsApp, Facebook and Instagram in one user-friendly platform, saving you time and money. - Easily manage all customer messages from Live Chat, WhatsApp, Instagram and FB - See all your products, customers and orders details without leaving Qpien panel - Customizing and adding Qpien Live Chat to your e-commerce store takes less than 1 minute - With Qpien you will boost sales, increase conversions and revenue - Stop losing sales by missing the conversation

Omnilinx

omnilinx.com

Omnilinx is a web-based omnichannel platform designed for customer support and communication. The platform offers a unified interface where businesses can manage customer interactions across a variety of communication channels, including phone, web chat, email, ticketing, internal chat, Facebook Messenger, Viber business channels, WhatsApp and SMS. Key features of Omnilinx include: * Integrated phone system, enabling smooth voice communication directly within the platform (or other devices), eliminating the need for third-party integrations. * Unified communication screen where all chats and phone calls with a client are consolidated and displayed in one place, ensuring easy access and overview of customer interactions. * Client profile offers a comprehensive history of customer interactions, helping support agents better understand the customer's journey. * Conference chats, allowing for the addition of multiple agents to a single client chat, fostering collaborative customer support. * Internal chat, facilitating personal and group conversations among colleagues for seamless team collaboration. * Smart routing that automatically assigns customer chats to the most suitable agent based on factors such as channel preference, agent availability, and expertise. * Multiple websites support within the same business account. * Аdvanced dashboard that provides key customer service metrics, delivering valuable insights into support performance and customer interactions. * Flexible pricing plans tailored to individual users within the same business account, allowing businesses to optimize their use of the platform based on specific roles and responsibilities.

Moblico

moblicosolutions.com

The need for wholesale distributors to solve customer pain points, differentiate from competitors, and drive efficiency gains through innovative and intelligent automation tools has never been more critical. Moblico delivers purpose-built solutions for wholesale distributors that align with customers’ and associates’ evolving expectations, engaging the “everywhere audience” effectively with instant digital communication and self-serve mobile commerce apps. Moblico's senior leadership team brings over five decades of combined experience and has been awarded forty US patents for mobile technology innovations. Moblico provides core mobile technology competencies to thousands of wholesale distribution centers and manufacturers in the US, Canada, Mexico, Latin America, and Europe. Moblico’s integrated technology suite includes best-in-class solutions for mobile messaging, native custom branded mobile applications, data-driven segmentation, triggered notifications from ERP systems, integrations with leading eCommerce and CRM software providers, geo-fencing and beacon targeting, instant mobile payment, and much more.

LinkLive

linklive.ai

LinkLive (formerly Revation Systems) is an AI-enabled, all-in-one communications and contact center platform trusted by the world’s most highly regulated industries, —including finance, healthcare, and social assistance, —to securely connect with consumers in the channels of their choice. Its modern, native features allow organizations to do business via encrypted voice, video, chat, and email while complying with stringent privacy and data protection laws. More than 1,200 clients rely on LinkLive to help them create outstanding customer experiences, increase employee engagement, and boost efficiency.

Coax

coax.com.au

At Coax, they are streamlining communication for SMBs because they want you to close more deals, faster and get back to growing your business. Coax is a cutting-edge communication app built exclusively for small and medium-sized businesses (SMBs). Coax's mission is to simplify your business interactions and empower you to close more deals seamlessly through an integrated chat platform. Headquartered in the vibrant city of Melbourne, Australia, Coax is committed to nurturing strong customer relationships through efficient communication. Coax's team comprises seasoned professionals with a wealth of experience in the SMB sector, ensuring that they truly understand the challenges you face. They recognize that managing multiple platforms and keeping up with evolving customer engagement can be overwhelming. That's why they developed Coax—a comprehensive app that enables you to effortlessly handle growing demands. Key Features: * Two-Way SMS/MMS: Engage with customers effortlessly through text messaging * Social Media Integration: Respond to comments and tags from a single inbox, boosting engagement * Customizable Contact Card: Keep customer details organized and personalize conversations * Send Invoices and Documents: Seamlessly send invoices and documents directly from the app * Organize Chats by Customer: Track conversations by customer for better organization. Coax empowers your business to close deals effectively. With an intuitive interface and user-friendly design, even tech novices can use it.

GetThru

getthru.io

GetThru was created by veterans of Bernie 2016, where we helped build the campaign’s historic voter contact operation. In the process, we saw the need for better technology for large scale 1-to-1 interaction that reaches people where they are—on their cell phones. So after leaving the campaign, we created ThruText, our P2P texting platform. Two years later, we released our phone calling solution, ThruTalk. More than 1,000 organizations— including political campaigns, advocacy groups, unions, colleges, universities, independent schools, and government agencies—have used our tools. They’ve sent over 180 million text messages and made more than 40 million calls for event recruitment, volunteer engagement, fundraising, voter identification and outreach, polling, and more. And while our roots are in progressive politics, we love partnering with organizations of all kinds that share our passion for creating a better world.

Edge

startedge.com

Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth. Edge’s industry-leading technology integrates with major Point of Sale (POS) systems enabling corporate and franchise teams to automate their customer feedback and sales competitions for thousands of locations. Edge equips operational managers to improve employee recognition with rewards for driving positive online reviews.

EngageLab

engagelab.com

EngageLab, a professional customer engagement service provider, offers a cloud communication platform and various message marketing solutions to promote user engagement and conversion. The message marketing solutions are all tailored to meet the diverse needs of companies in different fields.

MailMetrics

mailmetrics.com

Mail Metrics delivers complete clarity and control over your essential customer comms. Take charge of your most vital comms with the enterprise platform that makes them visible, digital, and compliant.

GhostDraft

ghostdraft.com

GhostDraft is helping #insurance organizations deliver better customer experiences and drive operational efficiency through modern communications management. GhostDraft provides robust cloud-based document creation and management for insurance, financial services and the legal profession. With years of experience in complex regulated documents, GhostDraft applies deep domain expertise to meet the unique needs of these dynamic markets. With GhostDraft you can deliver customer communications without compromise, with affordability, compliance, and a personalized customer experience.

Worknet

worknet.ai

Worknet.ai is revolutionizing customer experience and operational efficiency using Generative AI technology, boasting a performance enhancement of over 20%. Customers include: Monday.com, Bill, Certinia, and MonteCarlo Data. The platform enriches three critical areas: 1. Service Agent Assist: Integrated natively with Salesforce, Zendesk, and soon ServiceNow. This feature empowers agents to respond quickly and accurately, harnessing any available data source. 2. Team Assist: Embedded within Slack, this tool supplies crucial information to product, engineering, sales, and other teams, facilitating optimal performance in their respective tasks. 3. End User Assist: This function efficiently handles end user requests, delivering pertinent information from relevant data sources and directing queries to the appropriate teams or experts as necessary. Worknet.ai is setting new standards in AI-driven support across various business functions.