Page 31 - Top Emplifi Alternatives

Tagboard

Tagboard

tagboard.com

Tagboard is an Emmy-nominated audience experience platform designed to help storytellers in sports, news, and entertainment produce the most engaging content in the world with a fraction of the resources required by traditional graphics systems.

Vloggi

Vloggi

vloggi.com

Vloggi is a user-generated video submission platform that makes it it easy for you to collect, curate and compile UGC video for your business.

EnTribe

EnTribe

entribe.com

CRM for User Generated Content EnTribe was built to help companies scale and automate manually-labor intensive workflows that hinder a brand’s ability to connect with its customers through UGC. By flipping the script on UGC, we empower brands to truly build communities that are powered by the people who use their products.

Shoutout

Shoutout

shoutout.social

Create fully branded videos on a smartphone, automatically. Come and see what all the fuss is about and join the hundreds already benefiting from using ShoutOut. ShoutOut is the perfect platform to create: * Product Reviews * Interviews * Testimonials * Social Media Video * Product Listings * And many more... The ShoutOut dashboard is where you create your branding template with our simple drag and drop interface and where the finished videos arrive once they have been created automatically. You or your social team have access to the dashboard to approve and share videos, edit, make highlight videos, download or add to embeddable playlists. You can create different users with different dashboard permissions and access levels making social content a team sport. ShoutOut is aimed at anyone who wants to create video testimonials, event videos or social media videos. It is designed to simplify the video creation process and enable anyone to feed you video content and photos. It’s a tool for creators, marketing, social and customer advocacy teams who want to collaborate.

ExpertVoice

ExpertVoice

expertvoice.com

ExpertVoice brings together the world's largest community of influential product experts to connect them with forward-thinking brands, retailers and consumers to improve sales and customer experiences through the power of experts.

Sparkle

Sparkle

stamped.io

Stamped is the reviews and loyalty platform for Ecommerce, helping you establish brand credibility by building trust and giving your customers a voice. They are partners in your brand growth with multiple product offerings that are easy to set up and use for you and your customers.

CrowdRiff

CrowdRiff

crowdriff.com

CrowdRiff is an all-in-one visual marketing platform that empowers destination marketers to source, share, and scale original content that connects with today’s travelers. With tools for original short-form video, user-generated content discovery, digital asset management, and more, CrowdRiff is how busy DMOs showcase their destinations to stand out across channels.

CoSupport AI

CoSupport AI

cosupport.ai

CoSupport AI has officially received a patent for its developments in the field of multi-model message generation architecture, Patent US11823031B1. CoSupport AI – the solution that enhances customer support and empowers businesses with data-driven insights. Leveraging Natural Language Understanding, CoSupport AI ensures exceptional customer service and delivers unparalleled Business Intelligence to core departments. It consists of 3 components: Agent, Customer, and BI. They work in synergy to boost Customer Support team productivity, fully automate customer requests, and offer remarkable business insights with the power of generative AI. To achieve this, we integrate with your company’s data sources and use machine learning to create a comprehensive AI solution, tailored to your business. CoSupport AI Components: * CoSupport Agent – an AI assistant for your human agents that boosts their productivity. CoSupport Agent optimizes and reduces ticket processing time by providing reply suggestions, based on context from the entire conversation thread. With increased agent efficiency, you can cut down customer support costs by 30-80%. * CoSupport Customer is a self-sufficient AI tool that delivers highly accurate responses to your customers. CoSupport Customer is an autonomous AI-powered system with access to the entire product knowledge base, including website pages, product FAQs, and external APIs. It saves thousands of man-hours by handling up to 100% more of your customer requests. * CoSupport BI reinvents the decision-making process and delivers game-changing business insights in seconds. It's an AI Business Analyst connected to your company's data sources, including real-time information from your CRM. This way it generates content, offers insights, and draws analytical conclusions, based on context relevant to your products and customers.

Jeeva

Jeeva

jeeva.ai

Jeeva unveils concealed leads and their intent on your website, enabling seamless personalized outreach to drive engagement and action. * AI Sales Representatives: Jeeva provides specialized AI assistants for outbound and inbound sales, chat interactions, LinkedIn outreach, and phone calls, allowing companies to maintain consistent engagement with leads. * Automated Lead Generation: The platform helps businesses discover and engage potential customers through automated, personalized outreach campaigns, significantly increasing lead generation efficiency. * Real-Time Lead Enrichment: Utilizing advanced technology, Jeeva enhances lead profiles in real-time, providing deeper insights into customer intent and behavior. * Seamless Integrations: Jeeva integrates effortlessly with popular email and CRM platforms like Gmail, Outlook, HubSpot, and Salesforce, ensuring smooth operations and enhanced productivity.

Staffino

Staffino

staffino.com

Staffino is a customer and employee experience management platform with a strong global presence, proudly catering to clients in over 30 countries and spanning a diverse range of industries. Our cutting-edge online platform has evolved to compete with the world's leading CEM platforms, offering a user-friendly and visually appealing interface for collecting and managing customer and employee feedback. Staffino XM products are expertly designed for businesses of all sizes across various industries seeking to revolutionise their customer and employee experience on both national and international levels. Our comprehensive CX & EX products empower you to deliver unparalleled customer satisfaction, inspire employee motivation, and accelerate revenue growth. CX Products & Services: - Closed Loop Feedback Management - Retention Case Monitoring - NPS, CSAT, CES & Other CX Metrics - Semantic Engine - Personalised CX Dashboards - Mastery Shopping® - CX Consulting - Performance Management Assessment - Customer Experience Surveys EX Products & Services: - Employee Recognition & Motivation - Employee Gamification - Employee Performance - Employee Engagement

Decode

Decode

entropik.io

Decode helps your teams build efficient research processes and build products that resonate with consumers. * Insights AI Technologies - Insights AI (Emotion AI, Behavior AI, and Generative AI) to get unbiased insights and enable continuous consumer feedback. * Customer Research Platform - Decode offers an integrated platform to run a wide range of research like Quant, Qual, Diary, Media & Shopper Research – 6x faster. * Global Respondent Panel - Global panel of 80 million+ respondents across 120+ countries to provide access to a worldwide audience. * Repository & Knowledge Management - Decode Repository acts as a single source of truth for all things consumer research, bringing true consumer intelligence in-house.

Aidbase

Aidbase

aidbase.ai

Aidbase is an AI-Powered eco-system designed to enhance customer support in start-ups. The eco-system features various products including an AI Chatbot that acts as the customer support agent, an email support component that handles customer support emails, and an AI-powered ticket system that resolves customer issues efficiently. Aidbase also offers 'Elements', a feature that allows to create a fully embedded AI-powered support experience in the startup's own app. The platform helps in training AI models through a multitude of sources like website content, YouTube videos, and other documents to understand and emulate the brand's offerings accurately. In addition to autonomous AI solutions, the platform also includes AI-assisted areas acknowledging when human intervention may be necessary. With Aidbase's No Code Form Builder feature, custom ticket forms can be created intuitively. The AI also learns from the startup's knowledge base and previous tickets, making it smarter with time. Aidbase also provides a 'Smart Suggestions' feature where the AI suggests solutions from users with similar issues. Aidbase's compatibility extends to a broad range of third-party tools and services. Aidbase Elements allow for integration, design, and implementation of support pages in different ways.

DeepConverse

DeepConverse

deepconverse.com

DeepConverse is an advanced artificial intelligence platform aimed at automating customer service processes. Through the use of AI chatbots, DeepConverse enhances customer experience and contributes towards business growth. The AI tool's key capabilities include the use of next-generation support chatbots to facilitate more efficient and guided support, and interactive decision trees for handling complex tickets. DeepConverse also utilizes an Answer Engine, leveraging existing knowledge resources for quick launching. The system integrates with Zendesk LiveChat, featuring agent handover capabilities where it can rapidly scan for relevant support agents. It provides rich analytics which help in making informed decision and saving support costs, coupled with an in-built form builder for streamlining support processes. DeepConverse is programmed with more than 50 integrations, delivering versatile compatibility. It supports various channels including web, email and messages through Facebook Messenger and SMS. DeepConverse is applicable across several industries such as gaming, retail, education, consumer electronics and more, offering automated and enhanced support experience for various customer queries.

BetterFeedback

BetterFeedback

betterfeedback.ai

BetterFeedback is a qualitative customer feedback analysis tool designed to assist product teams in gaining a deeper understanding of customer needs and identifying their pain points in real-time, with the aid of AI technology. The tool leverages advanced AI capabilities to analyze customer feedback, allowing teams to uncover valuable insights that would otherwise be difficult to detect. By using qualitative data analysis techniques, BetterFeedback helps product teams capture the essence of customer experiences and uncover underlying issues that may hinder user satisfaction and retention.With its real-time capabilities, the tool provides instant feedback analysis, significantly reducing the time and effort required to gather and interpret customer data. This enables product teams to promptly address issues and make improvements, leading to enhanced customer satisfaction and a more effective product development process.BetterFeedback's AI-powered analysis facilitates the identification of recurring themes, patterns, and trends within customer feedback. By deciphering the language and sentiment expressed by customers, teams can gain a comprehensive understanding of their experiences, preferences, and pain points. This enables organizations to prioritize product enhancements that align with customer needs, enhancing the overall user experience.In summary, BetterFeedback is a powerful tool that utilizes AI to provide in-depth analysis of qualitative customer feedback. By uncovering the underlying struggles customers face, this tool empowers product teams to make data-driven decisions, prioritize product improvements, and ultimately enhance customer satisfaction.

Interactions

Interactions

interactions.com

Interactions provides Intelligent Virtual Assistants (IVA), which are AI-powered tools that enhance communication between businesses and consumers. Their technology combines artificial intelligence with human understanding to create engaging and effective interactions. The main goal of Interactions' IVA is to improve customer experience and streamline communication processes.Interactions' IVA is designed to handle a wide range of tasks, allowing businesses to optimize their customer engagement efforts. It can assist in customer care, ensuring that inquiries and issues are effectively addressed. The IVA is also capable of providing PCI compliance, ensuring the security of sensitive financial information. Additionally, it can manage social customer care, enabling businesses to effectively engage with customers on social media platforms.One of the key features of Interactions' IVA is its ability to understand and communicate at a human level. This means that customers can interact with the IVA naturally, using their own words and without being limited by language barriers or complicated queries. The IVA also reflects the brand persona of the business, allowing for a personalized and consistent customer experience.Moreover, Interactions' IVA can automate transactional or data-driven tasks, freeing up human agents to focus on more complex issues that require personal attention. This improves agent productivity and creates a more positive work environment for employees.Overall, Interactions' Intelligent Virtual Assistant offers businesses the opportunity to enhance customer communication, optimize labor resources, improve customer experiences, and streamline their operations.

Engageware

Engageware

engageware.com

Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses to routine questions, provide instant access to knowledge bases, and give organizations a holistic view of the customer journey. With the acquisition of Aivo, more than 700 organizations in the banking, financial services, retail, health, and education sectors rely on Engageware’s solutions to drive growth with increased sales and conversion, improve multi-channel customer experience, automate customer service, and reduce call center workload. Engageware’s platform allows synchronous channel handoffs and robust data and analytics to inform strategic business decisions that drive growth, efficiency, and stronger customer relationships. Engageware is a portfolio company of Clearhaven Partners.

Netomi

Netomi

netomi.com

Backed by the world’s top AI leaders and trusted by the largest global brands, Netomi is the leader in customer experience AI for enterprises. Netomi provides multimodal and omnichannel Sanctioned Generative AI, ensuring brand-safe conversations at scale with built-in AI governance controls for accuracy, security, and data privacy. Our innovative AI deployment guarantees cost savings, operational efficiencies, and boosts in customer satisfaction, loyalty, revenue, and profitability. Netomi’s no-code solution deploys in weeks, scales automatically, and offers comprehensive tools for non-technical users to easily manage CX AI at scale. This results in a lower total cost of ownership, faster time to market, and reduced reliance on developer resources. Founded in 2016, Netomi leverages the latest AI developments to enhance customer experience, empowering brands with high-quality automated support and tools to augment human agent teams. In a rapidly evolving AI landscape, Netomi makes it easy for brands to meet rising customer expectations and deliver exceptional service.

Howazit

Howazit

howazit.com

At Howazit we help organizations of all types, sizes, and industries meet customer expectations and walk them through their journey, by enabling simple and, most importantly, relevant communication. Our marketing and operations solutions enable you to interact with customers at relevant touchpoints, measure their customer experience, and act accordingly in a personal, tailored manner.

Livescale

Livescale

livescale.tv

Boost your sales, master customer engagement, and skyrocket conversion with Livescale, the social commerce platform. Join the dynamic revolution.

Lengow

Lengow

lengow.com

Lengow is the e-commerce automation solution that helps brands and distributors improve their performance, automate their business processes, and grow internationally. The Lengow platform is the key to strong profitability and visibility for products sold by online retailers around the world on all distribution channels: marketplaces, comparison shopping engines, affiliate platforms and display/retargeting platforms. Since 2009, Lengow has integrated more than 1,600 partners into its solution to provide a powerful platform to its 4,600 retailers and brands in 42 countries around the world.

eStreamly

eStreamly

get.estreamly.com

eStreamly is a Livestream & video shopping SaaS. Your video content is shoppable on your site, a blog, email, SMS, a 3rd party webpage, and now also shoppable on social media too (Instagram, Facebook, Youtube)! It's your data, your ecommerce. Each video become an extension of your ecommerce with in video checkout.

Formilla

Formilla

formilla.com

Formilla.com is a leading provider of customer messaging software for sales, marketing, and support. With a combination of Live Chat, Email, and In-app messaging tools in one powerful platform, over 12,000 companies worldwide use our software for lead generation, marketing automation, and to improve customer support.

Blinger.io

Blinger.io

blinger.io

Omnichannel customer support and sales platform aggregating all messaging apps, live chat and e-mail in a helpdesk interface. Blinger.io is the best omni-channel software platform. Get access to the messengers, email and live chat with a single API, interface or integration with helpdesks.

Supsis

Supsis

supsis.com

Supsis Live Support System is a comprehensive software designed to transform your business's customer communication. With its feature to integrate various communication channels, your customers can interact with you through live support, chatbot, and other integrations. This versatile platform stands out with its ability to automate your business processes. Thanks to its chatbot features, you can swiftly respond to repetitive questions, categorize requests, and enhance customer satisfaction. Additionally, the capability to provide 24/7 live support and service ensures a seamless experience for visitors. Supsis not only boosts customer satisfaction but also contributes to the success of your business by enabling you to manage your business processes more efficiently and rapidly.

SignalZen

SignalZen

signalzen.com

SignalZen is a live chat solution for your website which enables you to talk to your website visitors directly from Slack. By setting up an account at SignalZen and inserting a small piece of HTML code into your website's code, you will start receiving chat sessions from your customers online on Slack. This Slack App enables you to talk to your website's visitors in real-time and in 2 integration ways - by dedicated chat channels or threads in a single channel.

ZyraTalk

ZyraTalk

zyratalk.com

We believe that growing your local business shouldn't require so much software or expensive marketing. ZyraTalk helps local service businesses build better relationships with their customers and grow since 2017. Our world's first Growth Engine uses industry specific web-chat, SMS, email marketing together with artificial intelligence to improve customer relationships before and after the sale so your customers keep coming back. If you're tired of high customer acquisition costs and want your local business to thrive, ZyraTalk is for you.

Zupain

Zupain

zupain.com

Zupain is a platform that helps businesses create and manage online stores. Our cutting-edge platform makes it easy for business owners to build their stores, integrate social media and messenger services, and more. We are revolutionizing how online stores are created and managed, and we are the ultimate destination for Retail SAAS solutions.

Soldsie

Soldsie

soldsie.com

Soldsie is a social commerce platform that allows customers to purchase products through comments on Facebook, Instagram, and Pinterest.

Boostiny

Boostiny

boostiny.com

Boostiny is the leading cross-channel mobile marketing platform by ArabyAds to grow online transactions at scale. Boostiny enables advertisers to acquire users, and drive new and repeat transactions. The platform’s AI-led coupon attribution technology equips advertisers with 100% deterministic attribution that leads to transparently tracking every conversion, enabling them to measure real sales and the campaign’s success in its entirety. Boostiny’s marketing platform leverages ArabyAd’s DMP Personas – the MENA region’s 1st data management platform to use pre-built and custom-created audience cohorts and target with precision. In a short period, Boostiny has powered more than 300 leading regional and global brands in the MENA region to reach their customers and significantly increase sales through more than 5000 meticulously designed campaigns. Top brands across e-commerce, finance, entertainment, beauty and fashion, social media, and entertainment leverage Boostiny’s marketing platform to target users across channels. With a flexible self-serve and managed services module, Boostiny enables marketers with business at varying stages – growth, acceleration, or penetration to grow online transactions at scale. For Advertisers: New User Acquisition At Scale Acquire new customers at scale using pre-defined and custom audience cohorts with ArabyAds DMP Personas 100% Deterministic Attibution Boostiny's unique coupon-based marketing platform enables advertisers to measure performance at an SKU level so you know what works for you. Zero Mobile Ad Fraud Boostiny's marketing platform eliminates bots and mobile ad fraud from your campaigns by measuring only real sales, thereby increasing your ROI Cross Channel Marketing Platform Leverage Boostiny's true cross-channel marketing to target customers across direct, app owners, network, native and programmatic ecosystem.

Ariglad

Ariglad

ariglad.com

The first AI platform that integrates with support channels and release notes to auto-maintain your knowledge base. Ariglad suggests new articles, updates existing ones, detects duplicates, and merges them. Basically, it puts your knowledge base maintenance on auto-pilot.

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