Enhance your experience with the desktop app for Chaport on WebCatalog Desktop for Mac, Windows.

Run apps in distraction-free windows with many enhancements.
Manage and switch between multiple accounts and apps easily without switching browsers.

Chaport is a live chat software designed to facilitate real-time communication between businesses and their website visitors. It offers a range of features to enhance customer engagement and support, including live chat, AI-powered chatbots, customizable chat widgets, and integrations with popular messaging platforms like Facebook Messenger and Telegram. The platform allows businesses to monitor visitor activity, send proactive invitations, and share files directly within chat sessions.

One of the key benefits of Chaport is its ability to automate support processes through chatbots, which can handle simple queries and route complex issues to human operators. The app also provides detailed reporting features to track conversation metrics, such as chat volume, response times, and customer satisfaction ratings. These insights help businesses optimize their support strategies and improve overall customer experience.

Chaport supports a variety of tools and integrations, making it versatile for different business needs. Its user-friendly interface ensures that setting up and managing live chat is straightforward, even for smaller teams. Additionally, Chaport allows for customization of chat widgets and chatbots to align with a business's branding and tone, ensuring a consistent customer interaction experience. Overall, Chaport is a comprehensive solution for businesses seeking to enhance their customer communication and support capabilities.

Chaport is an all-in-one messaging platform that provides a multi-channel live chat, chatbots, a knowledge base, and more. It helps businesses grow and thrive by providing them an easy way to engage with website visitors, get more qualified leads, boost sales, and improve customer service. Today Chaport is used by more than 30,000 teams all over the world. Why Chaport? Chaport offers you a set of powerful features to help you convert website visitors into loyal customers. Yet, it remains user-friendly and makes communication with customers as easy and enjoyable as chatting with friends. The installation process is simple and takes no more than 5 minutes. Just add a chat widget to your website and start answering your customers' questions. If you also need a chatbot, you can create it in minutes, thanks to Chaport's WYSIWYG chatbot builder. Key features: – Live chat: Talk to your customers in real time. – Chatbots: Let chatbots answer common questions and qualify leads. Offer instant help 24/7, even when your team is offline. – Knowledge base + FAQ bot: Provide your customers with a knowledge base and activate an FAQ bot to automatically suggest articles in the chat widget. – Integrations with Facebook, Viber, Telegram, etc.: Answer questions from all channels in one place. – Auto-invitations: Initiate more chats with your website visitors. – Saved replies: Prepare answer templates to frequently asked questions, answer in a few clicks, and save your time. – Typing insights: Read messages even before they are sent and answer faster. – Web-, desktop, and mobile apps: Chat with customers wherever you are. – Zapier & API: Integrate Chaport with your website more closely or connect it to third-party apps. – And much more... Sign up today and increase your sales! Free trial available.

Categories:

Business

Live Chat Software

Chatbots Software

Foreign Exchange Software

Contact Center Knowledge Base Software

Multilingual Customer Support Software

Website: chaport.com

Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to Chaport. All product names, logos, and brands are property of their respective owners.

Chaport

Alternatives

You Might Also Like