Page 4 - Top CBOT Alternatives

Connectly.ai

connectly.ai

Connectly allows businesses to easily create and send automated, interactive, and personalized marketing campaigns through WhatsApp at scale. This promotes a 2-way conversation (unlike SMS & e-mail), where prospects and customers can choose their buying journey, increasing engagement alongside conversions. Connectly also centralizes customer communications in a unified inbox - across WhatsApp, SMS, Facebook Messenger, and Instagram – enabling companies to segment their audience and make data-driven decisions based on its smart reporting.

500apps

500apps.com

CRM.io by 500apps is an advanced CRM Software to Drive more sales and grow your business faster with the best cloud-based Customer Relationship Management software. Get access to 50 apps for $14.99 per user. Features: 1. Lead Management: Lead Management Software could add and manage all your leads at one central location. Easily manage customer information and nurture customer relationships using best-in-class contact management features. Close more deals with less work. 2. Contact Management Software: Contact Management Software by CRM.io could manage customer information and grow stronger customer relationships from one central location. 3. Account Management Software: Smart Account Management Software understands your customer’s business needs and win more deals with a strategic view of key accounts in your sales pursuits. 4. Deals Management: Deal Management Software could track, manage, and win more deals with the growing business. 5. Sales Automation Software: Sales Automation Software for growing businesses to easily automate complex sales processes. Smart, powerful sales automation, Save time, streamline your sales process, and scale your business by automating your sales and business workflows in minutes.

Chatsimple

chatsimple.ai

Chatsimple, an AI agent for inbound sales & support who engages with your website visitors to understand their needs. It provides clear answers to their questions, showcasing the value your business offers, helps you follow up with personalized email and guides them towards making a purchase, if not then, soon or later. * Promotes your products and services * Makes sure quality leads flow in 24/7 to your CRM * Books meetings with the qualified leads * Understand your visitor's needs and wants * Convert leads with hyper-personalized email That's Chatsimple - The autonomous sales agent for your website

DocsBot

docsbot.ai

DocsBot is an AI-powered chatbot that helps automate customer support and improve team productivity. It allows businesses to provide detailed and direct answers about their products, including code examples and formatted output. DocsBot can be easily added to websites through embeddable widgets and offers features like custom copywriting, where a customized ChatGPT is trained to know everything about a product, assisting in generating high-quality content. Additionally, DocsBot can reply to support tickets, serve as an internal knowledge bot, and be integrated into products via a powerful API.

Ultimate

ultimate.ai

Ultimate is the world’s leading customer support automation platform — helping businesses scale their customer service with conversational and generative AI. A consistent leader on review platform G2, our cutting-edge technology and customer-centric support enables conversational automated experiences across all text-based communication channels. Thanks to artificial intelligence built and researched in-house and an expert 150-employee-strong team, Ultimate counts players from DeepL to Deezer, and Zendesk to Zalando among its global customer base. Companies such as these can expect to reach automation rates of 60% across chat, email, messaging and more — in 109 languages, 24/7. Adding to our track record of measurable ROI and cost savings for businesses, our just-launched product addition, UltimateGPT, uses the same generative AI tech behind ChatGPT to deliver accurate support automation in mere minutes.

Capacity

capacity.com

Every company has customers and employees who need support. As demands rise, so do the tickets, emails, and phone calls that need attention—creating a repetitive, expensive, and painful support process that leaves customers waiting and teams overwhelmed. Capacity is a support automation platform that uses practical and generative AI to deflect tickets, emails, and phone calls—so your team can do their best work. We offer solutions for self-service, agent assist, and campaigns & workflows to over 2,000 companies worldwide. Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform, powered by technology and talent from Cereproc, Denim Social, Envision, Linc, Lucy, LumenVox, SmartAction, and Textel. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. We’re proudly headquartered in St. Louis.

SOCi

meetsoci.com

SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected. Through the use of best-in-class generative AI and machine learning, the SOCi Genius platform provides multi-location enterprises actionable insights and recommendations while automating their most important workflows at scale. With SOCi, businesses can strengthen their digital presence across local search and social pages while protecting their online reputation driving improved customer engagement and market leading results. SOCi’s scalable and centralized platform technology provides every tool necessary for multi-location and multi-family businesses to manage their localized marketing efforts including: Intuitive Dashboard - upon signing into SOCi, users are greeted with a high-level, yet comprehensive and easy to read dashboard highlighting analytics, content performance across all locations using SOCi, conversations and comments that need attention, recent reviews, and more! * Listings: Take your local search visibility to new heights by ensuring accurate & consistent information across 100s or 1000s of business listings. * Listening: Discover and build an authentic content strategy, rich audience profiles and prove ROI of your campaign strategy with Listening. Listen in to your competitors, create sentiment analysis, and user-generated content all from with SOCi. * Local Pages/Locator: Deliver a branded and localized consumer journey, from awareness to conversion, across thousands of search-optimized pages. * Reviews: Coordinate brand-consistent responses to reviews, track review sentiment, and monitor competitive reputation insights to transform your reputation, everywhere. * Social: Enabling enterprise and local teams to deliver on-brand responses to social engagements and publish top-performing social content with streamlined multi-location workflows. * Surveys: Retain and grow your customers by proactively soliciting and managing customer feedback with the most powerful survey solution for local marketers. * Ads: Empowering multi-location marketers to effectively manage localized social advertising campaigns and boosted posts across 100s or 1000s of locations. * SmartBot: Drive real time engagement and generate leads 24/7 across all locations with automated chatbots on Facebook Messenger and Google Business Messages accounts, SMS capabilities. Easily build localized topics at scale in minutes and start capturing customer information and never miss a potential lead. * Insights & Reporting: Find out which locations are performing and which ones aren’t and leverage these insights to power your localized marketing strategy. Customize highly visual, engaging reports with multiple delivery options. SOCi Go (Mobile App): The same core SOCi platform you love, now on mobile. Post content, respond to customers and receive notifications on any mobile device, any time. SOCi serves as the infrastructure on which tens of thousands of local pages are being managed. SOCi is fully integrated with the top search, social media, and reputation management networks such as Facebook, Twitter, Instagram, LinkedIn, Google My Business, Yelp, and more.

LiveChatAI

livechatai.com

LiveChatAI is an AI chatbot solution that can be trained using your own business data, such as website content, PDFs, and Q&A. This allows the chatbot to provide personalized and informed responses to customer queries. Key features of LiveChatAI include: * Ability to integrate the chatbot onto your website, Slack, WhatsApp, and other platforms * 70% average AI resolution rate, helping reduce support volume * Instant localization in 95 languages, breaking down language barriers * Seamless integration of human support when needed * No AI expertise required to set up and manage the chatbot LiveChatAI is powered by OpenAI technology and can handle complex issues while providing secure and accurate responses. It can learn directly from your brand's unique content to ensure personalized customer interactions. The platform supports features like adding custom questions and answers, PDF/text content, and integrating your entire website or help center. It also provides transparency into the AI's responses. LiveChatAI is trusted by over 2,000 businesses worldwide and is touted to transform customer support by reducing volume, answering issues instantly, providing a trustworthy AI bot, and working across platforms and languages. The platform offers affordable pricing based on message counts, as opposed to total customer numbers, and includes features like unlimited AI bots, live chat with humans, and API access to the trained data. In summary, LiveChatAI is a comprehensive AI-powered chatbot solution that can be tailored to your business needs, providing intelligent customer engagement and support across multiple channels.

IngestAI

ingestai.io

IngestAI is a platform that makes it easy for any business to leverage powerful AI models like GPT, Cohere, BARD and more. It allows you to quickly build AI-powered tools and solutions tailored to your business needs. Some key things to know about IngestAI: * Founded to make AI more accessible after seeing demand in Ukraine when OpenAI access was limited * 37,000+ users have built nearly 30,000 custom AI apps for various purposes * Focus on speed, scale and cost savings compared to in-house AI development * Diverse ecosystem integrates leading tech platforms and services for best-in-class experience IngestAI works by providing the essential components needed to create AI solutions: * AI Models - Access top models like GPT, Cohere, BARD and more * Vector Database - Store and organize data to train models * UI Tools - Build custom interfaces for your AI tools * API - Integrate and connect your AI solutions into other apps * Pre-Built Apps - Start with customizable templates for common needs You can mix and match these components to quickly build AI apps tailored to your business. No advanced technical skills needed! IngestAI offers many features and benefits, including: * Quickly build AI chatbots, workflow automation tools, and more. * Keep data private and secure on your own environment. * 3x faster time-to-market than in-house AI development. * Save up to 70% on costs compared to in-house. * Scale AI capabilities across departments and use cases. * Pre-built customizable app templates for common needs. * Easy to use even for non-technical users. * Integrates with other platforms and services

SAAS First

saasfirst.com

SAAS First is an AI-driven chatbot platform designed to revolutionize customer support and engagement. Our AI-driven chatbot, Milly, is powered by advanced natural language processing technology that allows it to understand and respond to customer inquiries in real-time, 24/7. With seamless integration into your existing help center and easy customization, SAAS First ensures a consistent brand experience while reducing response times and improving customer satisfaction.

Blip

blip.ai

Global visionary leaders trust our AI Conversational platform to take their brands, customer relationships and diverse communication strategies to the next level. We have unlocked value through the creation of over 125,000 virtual assistants and have exchanged over 20 billion messages to date across the globe across +2000 customers. Our intuitive and easy-to-use cloud platform and professional services are tailored to your company and challenges. We enable brands to reach and engage customers when and where they want. We are preferred partners of the leading multichannel communications platforms - fully integrated, secure, and compliant. Count on us to support your growth through the creation of potentially infinite and relevant relationships and conversations.

Support Guy

supportguy.co

SupportGuy.co is a platform dedicated to providing assistance and guidance on a variety of topics. Whether you're facing technical issues with your devices, seeking advice on personal matters, or looking for professional help in a specific field, SupportGuy.co offers a range of resources to support you. From troubleshooting guides and tutorials to personalized consultations with experts, the platform aims to address your concerns and help you find solutions effectively. With its user-friendly interface and community-driven approach, SupportGuy.co strives to empower individuals to overcome challenges and make informed decisions. Whether you're a tech enthusiast, a problem-solver, or someone in need of assistance, SupportGuy.co is here to support you every step of the way.

Brainwave

brainwave.so

Improve your business with AI. Automate customer interactions. Simplify lead collection and meeting schedule.

Kait

kait.ai

KAIT that stands for Kuwait Artificial Intelligence (AI) Technology is the first AI-powered conversational platform in Kuwait and GCC. With its easy integration with social media channels, KAIT can take your business to the next level of customer service, marketing and sales.

Tars

hellotars.com

Tars helps marketing and customer service teams optimize their conversion funnels, automate their customer service interactions, and redefine their customer experience using chatbots. On a Chatbot or Conversational Landing Page, visitors are greeted with an automated chatbot that starts a more human-like conversation on text, gives them only the relevant information about your product/service, and asks them for their contact information at the right time. With this approach users don't get overwhelmed by all the information listed on a typical static landing page and they are focused on having one conversation with the chatbot. This increases the chances of the user giving their information and turning it into a lead for you. Trusted by 500+ global brands like Vodafone, American Express, Bosch, University of California, Adobe, Daimler, and more. Tars hosts the biggest chatbot template library in the world with more than 950+ chatbot templates across industries and use cases.

Gleen AI

gleen.ai

At Gleen, our mission is to delight our customers’ customers. Gleen AI is the world’s most accurate and capable generative AI for customer success teams. Our generative AI doesn’t hallucinate, can be deployed in less than 2 hours, integrates with leading help desk solutions, goes beyond simply answering questions by taking actions, and automatically unifies across fragmented knowledge. Gleen is based in Pleasanton, CA, and our team includes veterans from LinkedIn, Microsoft, Uber, Facebook, Siemens, Accenture, and McKinsey & Company.

Coachvox AI

coachvox.ai

Coachvox AI enables influential entrepreneurs, coaches and thought leaders to clone themselves using artificial intelligence. Complete our training program to create an AI version of you that can build familiarity with your audience, add value to your clients and generate leads. Your Coachvox AI can: * Turn website visitors into leads * Answer questions within a community * Provide 24/7 support to existing clients * Add a new, truly passive revenue stream

Clickatell

clickatell.com

Clickatell is a pioneer in mobile messaging and Chat Commerce innovations. The Clickatell Chat Commerce Platform enables brands to connect, interact and transact with consumers by providing innovative, intuitive conversational commerce journeys through the convenience of messaging, securely and at scale. Global brands use Clickatell’s trusted Chat Commerce Platform to reduce costs while maximizing value and elevating customer experiences across all stages of the consumer lifecycle. Clickatell is headquartered in the Bay Area and has offices in Canada, South Africa and Nigeria. Learn more at www.clickatell.com.

AiSensy

m.aisensy.com

AiSensy is a Whatsapp Chatbot, CRM & Marketing Platform. You can Boost your Sales & Automate your Support, Send Broadcast messages to thousands of users and manage Whatsapp Contacts on AiSensy. * Choose from Pre-made NLP Chatbot Templates(Connect Google Dialogflow to Whatsapp) * Get a Verified Presence on Whatsapp (Green Tick) * Boost Sales & Automate Support

SmatBot

smatbot.com

SmatBot, a subsidiary of ByteQuark Solutions, is a leading player in the AI-Powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users. Our omnichannel, multilingual ( 50+ languages ) AI Chatbot platform is an easy-to-use, coding-free, feature-rich tool that provides instant, real-time support across channels (website, mobile app, Messenger, Instagram, WhatsApp, etc). Some of our capabilities include: * Generating leads, * Customer support, * Answering FAQs, * Live chat * Whatsapp Marketing & Promotional Messaging * OCR scanning, * Email & SMS OTP validation * Adwords tracking, * Intent mapping * Context Based Automation Best for : * D2C e-commerce, * Education * Logistics * Real estate * Hospitality * Healthcare * Fintech

ChatPion

chatpion.net

ChatPion— AI Chatbot for Facebook, Instagram, eCommerce, SMS/Email & Social Media Marketing (SaaS) ChatPion is an all-in-one solution designed to uplift your business across various domains such as marketing, sales, automation & ecommerce business. Our platform boasts an advanced AI chatbot creator with an intuitive Drag & Drop flow builder, eliminating the need for coding skills. Effortless integration with, Facebook Messenger, and Instagram DM, ensures constant communication. ChatPion has a full-featured eye-catching Ecommerce platform that can, living in the very Messenger Bot, sell your products and take payments. As well, the Ecommerce platform could be opened on browsers. Besides Messenger bot, ChatPion has some striking and robust features that can do Social Media, Email, and SMS marketing. ChatPion is a multi-user white-level SaaS application— you can rebrand the application and sell its service to end-users.

Botbiz

botbiz.io

Grow your business faster with a better WhatsApp Business API solution: * Easy Chatbot Builder * Bulk Broadcast * Shared Team Inbox * Template Messages * User Input-Flow * Team Member * Webhook Workflow * Webform Integration * SMS & Email Integration * Auto-responders Integration * WooCommerce Integration * Shopify Integration * Botbiz API End-points * Manage & Segment Subscribers * Ecommerce Store * Outbound Webhook

WotNot

wotnot.io

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.

Comm10

comm100.com

Comm100 is a global provider of digital omnichannel customer engagement software for education, government and commercial organizations of all sizes. With Comm100, organizations can provide excellent digital customer experiences through configurable, value-driven live chat, secure messaging, AI-powered bots and automation within one integrated console. Comm100 is powered by zero downtime, the highest standards in security, and AI automation, ensuring customers get answers anytime, anywhere.

Gupshup

gupshup.io

Gupshup is a suite of AI-powered tools focused on enhancing customer engagement through conversation automation. It comprises a variety of tools for creating and managing automated chatbots for diverse customer interactions. These tools are designed to automate various aspects of customer engagement including acquisition, marketing, commerce, and support, all aimed at maximizing customer lifetime value and minimizing service costs. Key features cover Conversation Cloud, an advanced solution for customer experience management, and ACE LLM, offering generative AI capabilities. Gupshup also provides tools for multichannel messaging, including pre-approved WhatsApp templates, facilitating real-time, two-way conversations with customers. Alongside chatbot tools, Gupshup offers a Campaign Manager, Bot Studio, Agent Assist, and domain-specific AI models for business conversations. These features cater to personalizing customer dialogues and securing user data. As an omnichannel solution, Gupshup also supports integrations with various channels like WhatsApp, SMS, Google's Business Messaging, and more. The platform can be used across various industries such as BFSI, Retail, Healthcare and more.

Infobip

infobip.com

Infobip Email API is an email-sending infrastructure that instantly delivers a high volume of emails over SMTP, or HTTP API. Helps to provide an excellent customer experience with emails delivered without delays, increasing revenue by maximizing deliverability. Support all formats of transactional or promotional emails. Robust and easily scalable infrastructure Process millions of emails in minutes, and deliver them in 2 secs with a 99,4% of deliverability rate. Ready to support any volume of emails. Built for product teams and developers Simple and flexible integration, support all popular programming languages, <100 milliseconds median response time, 99.99% uptime SLA. 24/7 technical support from experienced engineers. Data centers worldwide Local deployments and storage ensure lower latencies and higher security. Remain fully compliant with regional regulations. Deliverability support A dedicated team of deliverability experts helps with onboarding, custom domain warm-up, and maximizing performance. Reporting and analytics Diagnose and resolve sending issues quickly with logs reports and webhooks. Track email performance, and get insights with full email analytics. Email Validation Use API or web application to identify high-risk contacts, remove invalid email addresses, and keep mailing lists clean. Protect sender reputation with a quality database and increase deliverability.

Chatwith

chatwith.tools

AI chatbot that does more than just chatting. Plug in your content and data sources. Integrate with your services. Create a custom AI chatbot that not only chats but converts. Zero coding, on your website in minutes. Chatwith is an AI chatbot builder. It reads files, scrapes web addresses provided by you and connects to your services to let customers interact with your business through text. You can train your chatbot on any website address you want (eg. a public Notion link). Chatwith is meant primarily to be installed on websites, but can also just share it using a link or even create your own personal assistant!

Watermelon

watermelon.ai

Watermelon is the most user-friendly conversational platform to automate conversations, no coding required. Reduce your workload by connecting service channels, integrate your software and start automating your customer service by using an AI chatbot. The chatbot makes sure you are available for your customers 24/7, during every step of their customer journey.

Pylon

usepylon.com

Pylon is the customer operations platform for modern businesses helping fast growing companies like Deel, Hightouch, Merge, Clay, and Monte Carlo Data to scale their customer operations. Pylon helps companies manage their customers in shared Slack or Microsoft Teams channels, email, in-app chat, and Slack communities. Pylon automatically track customers issues across all the places you talk to your customer, giving a unified place to view, respond to, run workflows, and collect analytics on customer requests. Create views, custom fields, triggers, assignment policies and more. Use AI to auto tag conversations, sync customer Slack conversations to your CRM, send product updates across channels and view engagement. Pylon is trusted by the and more to help scale CX operations across customer support and customer success.

Khoros

khoros.com

Khoros Marketing enables clients to simplify their complex social marketing operation to build and protect their brand. Khoros Marketing offers customers: * Social Marketing: Orchestrate, govern, engage, and measure integrated social campaigns in an easy-to-configure and highly adaptable platform. * Intelligence: Stay ahead of your market, your competition, and your audiences with powerful, yet accessible insights based on real-time, unlimited search across public social channels. * Vault: Protect your brand across your social footprint with access and credential management. * Experiences: Inspire audience participation across your digital properties through the power of social UGC. * Key benefits include: Scale your interactions: Bring all your teams, channels, and content into one platform to manage integrated social campaigns. * Protect your brand: Centralized visibility and control over account access, content approval, and teams means protecting brand equity at scale. * Measure what matters: Translate your social performance to metrics that matter to your business with configurable dashboards and data exports. * Crisis management: Stay on top of any crisis by understanding when crises are emerging, and how and when to engage using real-time data and custom notifications. * Competitive intelligence: Develop competitive benchmarks and track your competitors’ campaigns to ensure meaningful brand differentiation.