Kait

Kait is for businesses that handle customer questions and orders across multiple messaging channels and need a shared workspace for their support or sales team. It brings conversations from WhatsApp, Instagram, Facebook Messenger, Twitter, and Google Search and Maps into one inbox, where agents can reply, assign chats, update their status, and look up customer profiles. Businesses can also build automated chatbots to answer common questions and guide customers through tasks such as placing orders, booking reservations, or sharing information. Conversations can be handed off to a live agent when needed, making Kait useful for teams that want to coordinate customer service, marketing, and sales messages from a central dashboard.

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