AiChat

AiChat is for businesses that want to handle customer questions, support requests, and sales conversations across digital channels. It combines AI chatbots with tools for human agents, so teams can automate routine interactions while stepping in when a customer needs personal help. Businesses can create AI agents using information from websites and uploaded documents, and build guided conversation flows for tasks such as FAQs and lead capture. AiChat can be deployed on websites and messaging channels including WhatsApp, Messenger, Instagram, LINE, and KakaoTalk. It also supports live chat, agent suggestions and conversation summaries, customer segmentation, automated marketing messages, product recommendations, and commerce features. Voice AI and digital-human experiences are also available for supported deployments. AiChat may suit customer service, marketing, and e-commerce teams looking to manage automated and human-led conversations in one platform. It is a business engagement tool, rather than a general-purpose chatbot for personal use.

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