CINNOX is a comprehensive engagement platform that unifies telephony, digital, and social channels. They help businesses compete and win by humanising customer and team experiences through one single platform:
Elevate Customer Experiences:
- Seamlessly switch among chat, voice, and video on any channel
- Give first-time resolution by connecting questions to right expertise
- Reduce customer wait times with predictive data analysis
Optimise Employee Experiences:
- Increase team efficiency by automating repetitive tasks
- Tap expertise from different teams to solve complex problems
- Improve team performance with insight-driven data
They achieve this through the three key pillars of great customer service, where businesses can enjoy one continuous loop of experience improvement: Connect, Orchestrate, and Evaluate.
Jogi nyilatkozat: A WebCatalog nincs kapcsolatban, társítva, felhatalmazva, támogatva vagy hivatalosan jóváhagyva a következővel: CINNOX. Minden termék-, logó- és márkanév a tulajdonosaik tulajdona.
