Fullview permite navegación conjunta sin descargas, mejorando el soporte al cliente con control de pantalla, análisis de sesiones y herramientas de IA para optimizar la resolución de problemas.
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Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing.
Key Fullview benefits:
- Cut resolution time by leading customers directly on-screen with top-tier co-browsing
- Quickly identify bugs and issues by recording and analyzing user sessions
- Troubleshoot effortlessly with console logs, error data, and device details
- Leverage AI for insights like sentiment analysis and call summaries
Fullview integrates with tools like Intercom, Zendesk, and Salesforce for direct co-browsing from support tickets.
Trusted by fast-growing companies and Fortune 500s.
Other features:
- No-download co-browsing with chat, screen sharing, and annotation tools
- Schedule cobrowsing calls for later
- Inbound cobrowsing feature (users can request you start a session with them)
- Automatic detection of user frustration signals (like rage clicks)
- AI-generated transcripts and summaries
- Customizable privacy controls
Categorías: BusinessSoftware de reproducción de sesionesSoftware de navegación conjuntaSoftware de soporte remoto
Descargo de responsabilidad: WebCatalog no está afiliado, asociado, autorizado ni respaldado por Fullview, ni tiene ninguna conexión oficial con dicha entidad. Todos los nombres de productos, logotipos y marcas son propiedad de sus respectivos propietarios.
