QEval
QEval is a customizable quality monitoring and performance management software for contact centers, using AI and speech analytics to enhance agent evaluation and coaching.
QualityDesk
QualityDesk is a quality assurance and coaching app for monitoring customer interactions, providing tools for self-assessment, and offering real-time reporting on team performance.
contiinex
Contiinex is a speech AI platform for healthcare and financial services, using speech analytics and voice bots to enhance sales, manage risk, and improve customer retention.
HoduSoft
HoduSoft provides communication software for businesses, featuring tools for call management, customer interactions, and integration with existing systems.
Fonada
Fonada is a CPaaS that enables businesses to engage customers through automated calls and SMS for promotions and updates, enhancing communication and support.
Luware
Luware provides cloud-based customer service solutions integrated with Microsoft Teams, featuring contact center functionalities and compliant recording.
brightfin
brightfin offers telecom solutions integrated with ServiceNow to manage IT assets and expenses, featuring automated workflows and services like UEM and lifecycle management.
solvpath
Solvpath automates customer support for e-commerce, helping manage inquiries like order changes, cancellations, and troubleshooting through an easy-to-use visual ticket system.
Registria
Registria is an app that helps brands manage customer relationships and enhance the ownership experience of their products through data-driven solutions.
ReferralYogi
ReferralYogi is a SaaS platform that helps businesses identify promoters, manage referrals, and create brand awareness through customer advocacy.
Maven AGI
Maven AGI is an AI platform for customer support that automates responses and integrates various tools to enhance service efficiency.
TeleWizard
TeleWizard is an AI-powered app for SMBs that enhances customer service with 24/7 support, personalized interactions, and efficient call management features.
ThinkOwl
ThinkOwl is an AI-powered customer support app that streamlines ticket management, enhances client engagement, and automates business workflows across various channels.
swivl
Swivl is an AI-powered platform for Self Storage operators, automating customer inquiries and improving engagement across multiple channels, boosting resolution and reservations.
Inline Manual
Inline Manual is a Digital Adoption Platform that creates interactive walkthroughs, tooltips, and in-app support to enhance user onboarding and engagement.
Plutomen
Plutomen is an AR platform providing remote support, work instructions, and training for industrial frontline workers to improve efficiency and collaboration.
HINDSITE
HINDSITE is a work management app for METS businesses that provides guided work instructions and resources to help frontline workers complete tasks consistently.
EZ Factory
EZ Factory is a mobile app for the manufacturing industry that enhances operations, supports continuous improvement, and allows real-time monitoring and workflow management.
dScribe
dScribe is an app that helps organizations manage data access and knowledge effectively, enhancing data adoption through a refined metadata management framework.
Calls9
Calls9 is a digital agency that provides technology and expertise to help businesses achieve their goals and maximize their potential.
PaceKB
PaceKB is a hosted knowledge base service that organizes FAQs, reducing support time and allowing teams to collaborate and access information efficiently.
EdgeTier
EdgeTier is an AI software that analyzes customer conversations in real-time, providing insights and tools to enhance team efficiency and improve customer experiences.
Netomi
Netomi is an AI chatbot solution that automates customer support and engagement across various channels, enhancing personalization and operational efficiency.
Ariglad
Ariglad is an AI platform that automates knowledge base maintenance by suggesting new articles, updating existing ones, and managing duplicates.
Fundamento
Fundamento is an AI voice bot for contact centers, specializing in complex customer interactions, particularly in finance, improving efficiency and reducing costs.
ThumbCrowd
ThumbCrowd allows businesses to create and deploy chatbots for customer interaction across various platforms, using templates and a simple workflow.
Gridspace
Gridspace provides AI technology for speech and language understanding, focusing on voice tools for contact centers.
Deflekt
Deflekt.ai reduces support tickets by providing automatic replies using existing documentation, streamlining customer support management.