erxes
erxes is an open-source platform for CRM, marketing automation, and customer service, enabling businesses to manage interactions and enhance customer experiences effectively.
Shopl
Shopl is an all-in-one app for managing employee attendance, task assignments, communication, performance targets, and expense tracking.
Nubitel CX
Nubitel CX is an omnichannel cloud contact center solution that integrates various communication tools for seamless customer interactions.
Sharpen
Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.
virtualQ
virtualQ offers an intelligent waiting and callback service that optimizes customer flow and enhances waiting experiences for businesses in the service sector.
Chatmasters
Chatmasters is an AI chatbot service that automates customer support and sales, providing quick responses across multiple channels.
Siena AI
Siena AI is an autonomous customer service platform that uses AI to manage customer interactions for brands in over 100 languages.
ThriveDesk
ThriveDesk is a customer service software that centralizes support requests, facilitates team collaboration, and offers live chat and a knowledge base for enhanced customer support.
OurPeople
OurPeople is a mobile app that enhances team communication and management by providing tools for messaging, task organization, and information sharing.
RemoteMeeting
RemoteMeeting is a video conferencing app that allows users to join meetings via their browser, share files, and manage schedules without needing a dedicated application.
Rezo.ai
Rezo.ai is an AI-based platform that automates and analyzes customer-agent interactions in contact centers, enhancing efficiency and improving customer experiences.
Collab
Collab offers cloud-based contact center services to facilitate communication and engagement for businesses, supporting both automation and human interaction.
eGain
eGain is an AI-powered platform that enhances customer engagement and operational efficiency through knowledge management and multi-channel communication.
Digital Samba
Digital Samba is a secure, GDPR-compliant video conferencing platform designed for integration into various applications, particularly in mental health services.
Zupport AI
Zupport AI offers live chat support for SaaS companies, automating responses, analyzing interactions, and escalating issues to enhance customer service efficiency.
DemandHub
DemandHub facilitates customer interactions and feedback collection, helping teams make informed decisions to enhance business outcomes and customer experience.
Team on the Run
Secure business communication app for messaging, file sharing, VoIP and push-to-talk calls, channels, real-time user location, task management, and mobile video streaming.
Veeting
Veeting is a video conferencing app for virtual meetings, offering features like screen sharing, document collaboration, and secure communication for businesses and teams.
PCIPal
PCI Pal offers secure payment solutions for organizations, enabling Cardholder Not Present payments without PCI DSS compliance risks. It supports multiple communication channels.
Mindful
Mindful improves customer experience by integrating interactions across channels, eliminating hold times, and enhancing agent support for major brands.
Bright Pattern
Bright Pattern is an AI-powered omnichannel contact center software that enhances customer service across multiple digital channels, integrating with various CRM systems.
Parlance
Parlance uses conversational AI to enhance phone communication for businesses, allowing users to connect easily and naturally while providing managed services for success.
Channels
Channels is an app that enhances customer service by integrating with platforms to display key customer information during calls and offers features like IVR and call management.
CommandLInk
CommandLink provides a cloud-based platform for managing SD-WAN, security, and communication services with integrated support and monitoring.
ISI Analytics
ISI Analytics offers insights into call queue performance for Cisco, Webex, and Microsoft Teams, enabling management of call handling and customer experience.
QueueMetrics
QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.
Propane Chat
Propane Chat is a chatbot app that uses ChatGPT to respond to customer inquiries, integrating with Wix Chat and allowing customization for more accurate responses.
BotsCrew
BotsCrew is a chatbot platform that automates customer interactions across various messaging channels, offering easy management, analytics, and integration with existing systems.
Layerise
Layerise is a Customer Data Experience Platform that helps brands enhance customer engagement, offer personalized marketing, and improve operations while promoting sustainability.
Ada
Ada is an AI-powered customer service automation platform that helps businesses efficiently resolve customer inquiries in multiple languages across various channels.
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