ZaiConversations
zailab.com
ZaiConversations is a CCaaS platform that enhances customer interactions by optimizing routing and providing AI insights, tailored for SMBs with a pay-per-use model.
ReplyDesk
replydesk.com
ReplyDesk is a cloud-based help desk app that unifies customer communication, automates responses, and simplifies issue resolution for online retailers.
injixo
injixo.com
injixo is a cloud-based workforce management app for call centers, offering tools for scheduling, forecasting, and real-time management to enhance operational efficiency.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
Sharpen
sharpencx.com
Sharpen is a contact center platform that enhances performance and productivity for customers, agents, and businesses with a user-friendly interface.
Hoiio
hoiio.com
The Hoiio app offers cloud-based communication solutions for businesses, enabling easy setup and management of communication systems, along with APIs for developers.
calldesk
calldesk.ai
Calldesk automates inbound calls for contact centers using AI voice agents to improve customer service and reduce costs, freeing agents for more complex tasks.
MCube
mcube.com
MCube is a cloud telephony app that enhances call center operations with features like IVRS, autodialer, and virtual PBX for improved customer communication.
IVR GURU
ivrguru.com
IVR GURU is a cloud-based IVR service that streamlines call management, routing calls efficiently, and enabling self-service options for enhanced customer support.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is a no-code SaaS platform that automates customer feedback analysis and processing using AI and NLP, integrated with CRM solutions like Zendesk.
Ozonetel CloudAgent
ozonetel.com
Ozonetel CloudAgent is a cloud-based contact center platform that integrates multiple communication channels for efficient customer interactions.
Thena
thena.ai
Thena is a ticketing platform for B2B customer support that enables real-time messaging and AI assistance for brands to improve customer interactions.
Ivy.ai
ivy.ai
Ivy.ai is an AI-powered communication platform providing 24/7 chatbot support for customer service in sectors like education, healthcare, and government.
EmailGreen
emailgreen.com
EmailGreen is a CRM and email marketing platform that helps small businesses organize contacts and streamline sales and marketing efforts.
OnviSource
onvisource.com
OnviSource is an automated call recording software that enhances call center operations with AI-driven analytics and automation for improved performance and customer interactions.
Nimbata
nimbata.com
Nimbata is a call tracking platform that captures leads, tracks conversions, manages calls, and analyzes marketing effectiveness across various channels.
Critical Impact
criticalimpact.com
Critical Impact provides tools for marketers to create and send dynamic email newsletters, targeted messages, surveys, and SMS for enhanced communication and results.
Convirza
convirza.com
Convirza is a call tracking and optimization platform that helps businesses analyze phone interactions to enhance customer engagement and improve conversion rates.
Phonexa
phonexa.com
Phonexa is a tracking software for managing and optimizing lead generation, distribution, and conversion across various marketing channels.
Koncert
koncert.com
Koncert is an AI-driven platform that provides sales tools including dialers, multi-channel outreach, and analytics to enhance sales productivity and efficiency.
GoSite
gosite.com
GoSite is an all-in-one digital platform that helps small businesses manage their online presence and customer interactions efficiently.
Statflo
statflo.com
Statflo is a compliant text messaging platform that enables businesses to engage in personalized, two-way conversations with customers.
Desku
desku.io
Desku is an AI-driven customer support platform for E-commerce and SaaS, offering tools like chatbots, live chat, and knowledge bases to streamline customer interactions.
Call Criteria
callcriteria.com
Call Criteria provides quality assurance tools for contact centers, including AI-driven evaluations, customized scorecards, and real-time monitoring to improve agent performance.
Sendlane
sendlane.com
Sendlane is an email marketing platform that offers tools for automation, SMS marketing, reviews, and analytics to help eCommerce brands improve customer engagement and retention.
TrackDrive
trackdrive.net
TrackDrive is a call tracking and CRM software for the VOIP industry, enabling optimized ad spending and automated lead calls via SMS, email, or outbound calls.
Worktual
worktual.co.uk
Worktual is a secure platform that combines cloud communications and AI automation to enhance team collaboration and customer engagement for modern businesses.
ShoutOUT Labs
getshoutout.com
ShoutOUT Labs is a messaging platform for SMS campaigns, provides a shared inbox for customer service, and offers SMS and OTP APIs for developers.
Getgabs
getgabs.com
Getgabs is a WhatsApp API solution for SMEs, enabling efficient customer communication, automated responses, team collaboration, and targeted marketing campaigns.
SPEEQO
speeqo.com
SPEEQO analyzes speech and emotions to provide insights into user experiences.
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