Page 17 - Top Verizon Alternatives

GPT-Trainer

gpt-trainer.com

GPT-Trainer is an AI-powered customer engagement platform designed to improve customer service efficiency and personalization. It offers 24/7 availability, rapid response to inquiries, and significant cost savings by reducing the need for human customer service representatives. The platform supports a range of features including automated support, lead collection, meeting scheduling, and advanced analytics. GPT-Trainer is trusted by over 25,000 businesses and integrates seamlessly with various CRMs and messaging channels.

Mojo Helpdesk

mojohelpdesk.com

Mojo Helpdesk makes customer service and IT support easy. Centralize requests, assign, automate, track progress, and get more done faster. The best alternative to managing requests with spreadsheets and emails, Mojo Helpdesk puts them all in a powerful but simple ticket tracking system. Cut down incoming requests with a self-service knowledge base, keep things organized by assigning and tagging tickets, and leverage automation for improved efficiency. Key Features: * Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve. * Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account. * Administration: Billing, security, add-ons, and more account settings available for admins. * Reports: View and manage different reports (dashboard, tickets count, aging summary, etc). * Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role. With over 2.5 million happy users, Mojo Helpdesk is the top choice for IT professionals and customer service managers, and agents. Used by small and medium-sized businesses, schools and educational institutions, healthcare organizations, government agencies, and many others. Get started in minutes, connect to your company or organization’s Google Workspace, and begin managing requests, creating knowledge base articles, managing assets, setting SLA benchmarks, tracking and reporting.

IFS

ifs.com

IFS develops and delivers enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector.

Octocom

octocom.ai

Octocom is an AI customer support platform for e-commerce stores, automating customer support for routine tasks and freeing your team to handle only exceptional cases. One-click integration with major e-commerce platforms and help desks, pre-sale and post-sale AI support, and award-winning 24/7/365 live customer support to help brands of any size set up and integrate our AI - all without the exaggerated cost.

Docsie

docsie.io

Docsie is a web-based documentation platform that enables businesses to build, maintain and publish excellent product documentation in multiple languages. This platform helps you analyze how your customers interact with your documentation and provide you with insights on how to improve your docs. If you can only imagine as your product grows, so do your product docs. Using documentation made in Docsie will make it easier for your customers to find relevant knowledge about your product in your documentation and make them happier in the long run and help you successfully retain them. Docsie also connects you to a state of art translation marketplace that also helps you translate your product docs with the help of certified translators, machine learning and advanced translation speed and accuracy improvement algorithms. Docsie is an all-in-one web-based documentation platform that enables companies to build, maintain, and publish excellent product documentation in multiple languages. Our platform also helps analyze how their customers interact with their documentation and provides them with insights on how to improve their docs.

VOCALLS

vocalls.ai

Automate any customer interaction. VOCALLS is an enterprise conversational AI platform that automates both online and offline customer interactions for elevated CX that saves money and increases revenue. Our AI solutions are designed to efficiently manage both inbound and outbound repetitive customer interactions so agents can focus on more complex tasks. AI can work around the clock to quickly process customer queries through voice, chat, and email. * Voicebot: Increase outbound and inbound calling. * Chatbot: Engage more customers. * Emailbot: Reallocate time spent reading and assigning emails. * LiveTranslate: Translate live so agents can help every customer. Our experts work closely with clients to design a solution that fits their needs and current tech stack, including IVR, CRMs, telephony, and CCaaS. We offer continuous support to ensure optimal performance.

Nrby

nrby.com

Nrby is the smarter way for mobile teams to communicate. Created by veterans of field operations with decades of experience, Nrby is designed to be easy and intuitive to use by field personnel, contractors and managers on mobile, tablet, and desktop. The app features powerful Location Intelligence capabilities, providing executives, directors and managers with a comprehensive overview of all projects, their status, tasks, worker safety and more. For more information please visit: https://nrby.com or email [email protected] to learn more.

LogiNext

loginextsolutions.com

LogiNext is an AI native platform that entirely automates the end to end delivery and transportation for large enterprises. LogiNext serves more than 200 enterprise clients across e-commerce, retail, transportation, home deliveries, omni-channel fulfillment and B2B distribution market. Growing at an average rate of 100% YoY, LogiNext has helped its clients digitize and optimize order scheduling, customer communication, routing, dispatching and real-time tracking to reduce logistics costs and achieve operational excellence. LogiNext is offered as an AI based SaaS platform and is highly configurable various use cases across Courier, Express, Parcel, QSR chains, Retail, eCommerce, and Transportation. LogiNext is used in more than 50 countries across more than 100,000 enterprise users delivering more than 1 million orders everyday. Headquartered in New York area, LogiNext has regional offices in Dubai, Mumbai, Delhi and Kuala Lumpur.

Teneo Developers

developers.teneo.ai

Teneo, the SaaS Platform for Conversational AI, is a Development and Runtime Environment for productive teams. Find some shortcuts below: * Voice Bot & Contact center * Multi-Language Bot * Instant Messenger Bot * Bot Performance & Improvements * Collaboration & Prototyping * IT/HR & Shared Service Bot

Akio.Cx

akio.com

Akio.cx, the omnichannel contact centre software: Akio Unified platform (phone, e-mail, chat, Facebook Messenger, Twitter + IA + API...) for Call & Contact Centers + Akio TWS module for collaboration and Akio Insights module for Voice of the Customer and Réputation.

Auris

genylabs.io

Auris' deep learning models act on streaming data to provide invaluable insights. Think infinitely larger sample size, real time results at a fraction of the cost.

Coosto

coosto.com

Coosto is a leading content & social media marketing tool, designed to help organizations get better results from content. Using Coosto, you can create better content and perform measurably better in terms of brand awareness, brand preference, customer loyalty, and online conversions. Powerful integrations with Salesforce, Google Analytics 4, and ChatGPT enable users to work more result-driven and efficiently from one environment.

adhook

adhook.io

adhook combines Social Media Management and Digital Advertising in one tool. The All-In-One software helps to plan, publish, analyze & moderate your activities. With its collaboration features, adhook supports companies to design more efficient marketing processes. Post Publishing Cross-channel coordination, planning & analysis of social media posts. * Supported platforms: Google My Business, Facebook, Instagram, LinkedIn, Twitter Advertising Google & social media campaign management, analysis and optimizations. * Supported platforms: Google Ads, Facebook Ads, LinkedIn Ads, Twitter Ads Analytics Analyze results from Google & social media activities centrally and based on individual KPIs. Collaboration Coordinate content across teams with agency clients, branches, dealers or locations. Moderation Cross-channel community management for posts & campaigns. Supported messages: Comments from posts & ads, mentions and direct messages. Employee Advocacy Increase reach with easy-to-share content for employees. Support The Account Manager Support included as part of the license covers the technical setup in adhook as well as the corresponding tool support.

AskHandle

askhandle.com

AskHandle is a personalized AI support system that leverages advanced generative AI and natural language processing (NLP). It provides an exceptionally user-friendly and straightforward way to create and manage AI-powered chatbots, enabling businesses to streamline and personalize both their internal and external customer support.

Cool Tabs

cool-tabs.com

Drive your marketing campaigns on social networks and on your website, generating leads. Monitor your social networks and perform Social Listening, Brand Monitoring, and real-time content curation. * Grow your digital audience and get qualified leads with simple interactive content through your app, your website or social networks. * Analyse the social conversation your customers and users are having about your brand on social networks, forums, and media.

Notified

notified.com

Notified Event Cloud delivers the world’s most comprehensive end-to-end event technology and related services to power the creation and management of events. Manage the entire lifecycle of your events, no matter the location, format, size or length - from single sessions to always-on experiences. Notified allows event planners, marketers, and communication professionals to create immersive experiences, drive engagement, mine profitable insights, and maximize ROI from one platform. - In-person events: streamline and automate your registration and back-end processes from call-for-papers to agenda creation. - Virtual events: deliver an immersive digital experience with brandable lobbies, robust engagement tools and built-in webcasting solution. - Hybrid events: take the shared experience to new heights with end-to-end event technology, mobile app and on-site production services Create Immersive Brand Experiences - Across Time and Space Surprise and delight your attendees with unique, curated experiences. Design a digital experience that communicates your story and reflects your brand. - Consistent & customized brand experience – responsive & 3D - Flexible content and programming – live, simulive, and on-demand - Seamless blend of in-person and digital channels - Scalable from 500 to 200,000+ attendees Take Engagement to New Heights Drive engagement and build meaningful connections that extend beyond the live day of the event and across time and space. Fuel your community with programming, before, during, and after the event. - Connect attendees with fellow attendees and sponsors with AI-driven matchmaking - Video chat with fellow attendees 1:1 or in a group - Monitor conversations on social channels using social hubs - Maximize attendee engagement wherever your attendees are with a powerful event app - Drive meaningful engagement with gamification and badging Gain Actionable Insights and Maximize ROI Get the insights you need to drive business results with a single source for unified event data. Your data is a design tool to deliver powerful attendee experiences. The powerful analytics and reporting portal integrates with your marketing tech stack and provides you with real-time metrics and insights about your audience. Complex Event Management Made Simple Strengthen your event collaboration and scale your team with a platform that streamlines and automates your back-end processes. No duplicative effort that is inherent in virtual or in-person centric event technology solutions. - Register attendees - Manage speakers, exhibitors and sponsors - Deliver and curate content - Engage your community

Locobuzz

locobuzz.com

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data. We contrive a one stop digital intelligence hub for your brand. This eases the efforts taken to drive your digital strategy and brand identity with structured and powerful analytics & visualizations, free from the excess of complex social data. We help you with Real Time Experience, Thought Leadership & Crisis Management. Locobuzz also, enables businesses to leverage from the power of machine learning and NLP for creating an interactive experience using multilingual chatbots. We believe that the potential of conversational commerce can refine productivity by incorporating human intelligence into machine by means of AI.

SocialWeaver

socialweaver.com

SocialWeaver makes it easy to schedule never-ending content, increase engagement, and listen to customers’ impressions of you and your competitors.

Amio

amio.io

Amio is an AI conversational platform leading the industry of customer service automation. An easy-to-use and extremely efficient solution helps your customer support team by responding to over 80 % of questions. The customer experience team benefits from 24/7 real-time support across multiple channels. And finally, the sales and marketing departments see an increase in pre-sales engagement with proactive outreach. Amio redesigns the way you interact with your customers by using cost-efficient means of communication. That simultaneously increases the loyalty as your customers can reach you on their preferred channel.

Outgrow

outgrow.co

Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over 1000 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so it's consistent with your brand and have your own interactive content ready in minutes.

Fini

usefini.com

Fini is a tool that uses AI to convert your knowledge base into a chatbot in an accessible and quick setup process. This tool is developed to provide continuous customer support by addressing customer queries instantly and around the clock. It securely integrates with user's private data and works across various platforms such as Intercom, Zendesk, Confluence, G-drive, Notion, Search, Slack, and Discord, without the need for coding. In addition, Fini utilizes AI to support growth teams at companies by identifying reasons for customer attrition and tailoring personalized experiences to retain them. It provides the capability to predict churn using AI with remarkable accuracy, assisting in retaining users and increasing business revenue. It achieves this by predicting who, when, and the reasons behind churn for every user journey. Moreover, Fini facilitates the user to manage team inboxes efficiently, irrespective of the team's size. It also provides comprehensive reports to track and measure essential metrics, offering insights into the customer support process. Furthermore, Fini uses product usage data to increase revenue per user by identifying upselling opportunities and personalizing product journeys through automated actions using custom APIs. Lastly, Fini has strengthened user retention, as evidenced through customer success stories where companies noted an increase in conversion rates and improved user retention after implementing Fini. It is trusted and used by numerous data-driven tech companies worldwide.

Glassix

glassix.com

Glassix’s on a mission to broaden access to Conversational AI and Omnichannel Customer Communication, empowering businesses to unlock their untapped potential and achieve unmatched scalability.
 With its AI Omnichannel capabilities, Glassix reshapes customer journeys. We transcend temporal boundaries, meeting customer needs at every touchpoint, even during dormant hours. Trusted by Nike, Avis, Nintendo, Domino's, and Dyson, Glassix propels missions forward with its transformative technology. With Glassix, managing your customer interactions has never been easier. Our unified inbox eliminates the need for multiple tools, streamlining workflow management and reducing expenses. From AI-powered chatbots to personalized greetings, keep your customers engaged in one place. Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. The secure platform offers a robust feature-set delivered as a subscription service complete with visual no/low code chatbot tools that require no technical knowledge to get started. Customers can hit the ground running with conversational AI capabilities powered by GPT-4, or leverage the Glassix API to build out highly customized experiences. Working together with a global network of integration partners, Glassix serves a growing customer base of established brands, high growth ventures, and small businesses alike. Experience the power of Glassix as it refines interactions, allowing you to deliver exceptional customer experiences. Say goodbye to manual tasks and reclaim your valuable time. With our automation capabilities, conversations flow effortlessly, leaving your customers in awe.

BrandBastion

brandbastion.com

Easily monitor and manage all your social media conversations with BrandBastion Lite. Our AI-powered platform simplifies comment management by analyzing sentiment, detecting spam and hate speech, and identifying the messages that require a response from your brand. BrandBastion Lite covers ads and organic posts on Facebook, Instagram, Twitter, Youtube, and TikTok. The top platform features include: * Sentiment analysis in 109 languages. * Highlight and auto-hide unwanted and harmful comments (spam, offensive, inappropriate, and against brand). * Find which comments need your response by leveraging Intent Recognition. * Unlimited number of users so you can get your whole team on the platform.

Desku

desku.io

Desku is at the forefront of AI-driven customer support, specializing in solutions designed for E-commerce and SaaS industries. The company aims to transform the customer service sector by focusing on increased efficiency, enhanced user experiences, and enterprise-grade reliability. Offerings by Desku * AI-Powered Automation: Desku's AI-driven chatbots and automation utilities significantly reduce support workload. * Shared Inbox: Desku offers a lightning-fast, user-friendly, AI-enhanced inbox that is optimized for modern support teams. * Knowledge Base: Desku provides an easy-to-create knowledge base to empower customers with self-service options. * Live Chat: Desku's Live Chat feature allows for real-time, seamless communication with customers. Why Businesses Trust Desku * The platform is trusted by over 1000 support agents and 350 businesses. * Desku helps reduce support queries by up to 50%. * The company contributes to lowering support costs by 40%. Integration Capabilities - Desku allows for seamless integration of existing tools to enhance team productivity. The platform supports over 30+ integrated apps and offers custom actions fueled by real-time customer data.

CrewTracks

crewtracks.com

CrewTracks is the first truly paperless field management solution in the mobile timekeeping space. The web interface enables you to import a bid, schedule jobs, dispatch crews and equipment, and view automatically generated reports in real time, while the mobile app allows field workers to quickly report attendance, work completed, and materials and equipment usage, all accompanied by notes and photos. Its newest feature, Document Management, enables office staff to upload plans, drawings, or custom PDF forms for the field crews to view, edit, annotate, and sign. CrewTracks makes it easy to gather the information you need to eliminate paperwork, stay within budget, and stop letting so much time and money slip through the cracks.

Dusk Mobile

duskmobile.com

It offers field service management consulting services and also designs, builds, and operates next-generation technology solutions for mobile workforces. It has its own proprietary industry-leading software, Dusk Field Service Management (Dusk FSM). The Dusk FSM makes it easy to create, dispatch, track, and invoice work in real time. Instead of spreadsheets and emails, the Dusk FSM automates manual processes and creates a "single pane of glass" where the operations team, technicians, and customers all have the visibility and control to predictably achieve consistent and better outcomes. With cloud-based dashboards and a connected, configurable mobile app, Dusk Mobile allows you to create, assign, and manage work in real time from the office or the field. For businesses with technicians and teams in the field, that means efficient and reliable communications between jobsites, on-premises teams, and customers. The Dusk FSM integrates seamlessly with the tools you use today, from HubSpot and QuickBooks Online to Verizon Connect Reveal and Cumulocity. It has built a solution designed to adapt and grow with your needs. The Dusk FSM is your central hub, designed for collaboration between all parties rather than just a tool for management. It is passionate about what it does and loves helping customers achieve success. Connect with it today; it is always happy to chat! With Dusk Mobile, you get: * Power: Create better operations by automating how you schedule and dispatch work. * Visibility: Make it easy to manage teams and share progress with customers and stakeholders. * Control: Improve data quality, power better communications, and keep jobs on schedule. * Value: Increase cash flow by automating closeout-to-invoice cycles. Who wins with Dusk Mobile? Utilities, utility subcontractors, construction managers, large plumbing companies, HVAC and electrical contracting companies, and project managers with large distributed teams."

Pypestream

pypestream.com

Pypestream is a self-service automation platform that transforms how businesses engage and empower their customers. Founded in 2015 with the belief that customers deserve better, our digital platform provides exceptional customer service on any channel, anytime. We cater to clients across multiple industries, primarily enterprises in the Fortune 500, who are dedicated to delivering positive customer experiences. Pypestream serves midsize to large companies in a variety of industries, such as insurance, healthcare, travel, telecommunications, streaming, financial services, and eCommerce, who are committed to delivering exceptional customer experiences.

HelpDocs

helpdocs.io

HelpDocs makes beautiful, easy to use support pages for product-focused teams. Knowledge bases that're easy to maintain, always relevant, and look great. It is solving customer support at scale with self-serve options that customers actually want to use. Better for your customers, and with a reduction in support volume, better for your bank balance too.

SOSAFE

sosafeapp.com

SOSAFE is the citizen network that allows you to improve the place where you live. Report, communicate and find out what is happening in your city quickly and easily. Staying connected to your neighbors, security and services has never been easier. More than 1,000,000 people use SOSAFE: * Report thefts, suspicious activity and important notices. * Get help from your neighbors, security, firefighters and other services. * Collaborate with the community quickly and easily. * Report and find lost pets. * Find out in real time what is happening in your neighborhood and city.

OptimoRoute

optimoroute.com

OptimoRoute plans and optimizes routes and schedules for deliveries and mobile workforce. It is committed to bringing the absolute state of the art in planning, routing, and schedule optimization technology to everyone. Businesses love it for improving their bottom line through dramatic efficiency improvements: it increases earnings by getting more deliveries and work orders done, boosting productivity and customer satisfaction while cutting operating costs and overtime. Its continuous in-house development and improvement of world-class algorithms ensure your operations keep getting more and more efficient over time. OptimoRoute is used across the globe by companies of all sizes, from small family-owned businesses to $1B+ global logistics players managing thousands of vehicles and drivers. Its customers come from diverse areas such as logistics, retail and distribution, food delivery, installation and maintenance services, healthcare, pest control, waste collection, and startups offering on-demand services.