FieldEdge

FieldEdge

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Website: fieldedge.com

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FieldEdge is a service management software for home service businesses, enabling efficient scheduling, dispatching, and customer management.
Turbocharge your techs, organize your office, save time, and make more money. FieldEdge is the leading provider of innovative service management software for the home services industry. With offices in Fort Myers and Atlanta, FieldEdge serves more than 30 service verticals, both nationally and internationally. FieldEdge’s flagship products, FieldEdge and Electronic Service Control (ESC), are comprehensive service management solutions that enable home service contractor companies to easily manage customers, work, and finances. FieldEdge and ESC provide the tools and features that growing and profitable service companies need for success.

FieldEdge is a comprehensive field service management software designed to streamline operations for service businesses. It offers a range of features to enhance efficiency and productivity, particularly in scheduling, dispatching, and work order management. The platform provides a drag-and-drop dispatching board, allowing for easy rescheduling and reassignment of jobs. It also includes a performance tracking dashboard, which helps monitor key metrics and improve overall business performance.

One of the key benefits of FieldEdge is its ability to integrate with popular accounting systems like QuickBooks, facilitating seamless invoicing and payment processing. The software also features a visual price book, which simplifies the process of creating and managing service estimates. Additionally, FieldEdge provides detailed work order history and customer information, enabling technicians to deliver personalized service and access critical job details on the go.

FieldEdge's work order management system is activated as soon as a customer calls, ensuring that support technicians have all the necessary information to provide effective service. While it lacks robust routing capabilities for field technicians, the app is well-suited for businesses seeking a comprehensive solution for managing service operations and customer interactions. Overall, FieldEdge helps businesses optimize their field service operations by centralizing key functions and improving communication between technicians and the office.

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Website: fieldedge.com

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